Earls Kitchen + Bar - Campus Towers - Edmonton

Earls Kitchen + Bar - Campus Towers - Edmonton reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. W

   Wayne VIP

   Edmonton3 reviews

   1.0

   Dined 3 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   It took over an hour to receive our orders. Food was okay at best.
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded 2 days ago

   Hi Wayne, my name is Taylor and I am the General Manager. I received your email as well as your Open Table feedback. I am very sorry for the experience that you and your group had with us this Saturday. This is not the type of experience we ever wish for anyone to have. I would appreciate the opportunity to speak with you directly, and to truly make things right. If you could please let me know a number that you can best be reached at, as well as a time that works best for you. I am looking forward to the opportunity to speak with you, and to make this up to you. Thank you.
   

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2. N

   Neil

   Edmonton9 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 1

   Amazing food. Noise level is very disturbing; cannot visit without yelling; dividers or taller booths are needed here.
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded 2 days ago

   Hi Neil, Thank you for taking the time to share your experience with us. We apologize that you feel it is too noisy in our restaurant and appreciate the suggestions on how to better this. We will definitely look into ways we can support these concerns. In the meantime, if you would like to request a quieter area, we will definitely have some spaces that allow a bit more privacy and quietness. Please let us know in your reservation notes and we will accommodate accordingly. Thank you for your feedback, we appreciate the opportunity to better ourselves.
   

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3. N

   Naomi

   Edmonton4 reviews

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Waitress was so incredibly slow, finally received my second drink after I finished my meal. Been to this location multiple times, it’s consistent, just not on par this time!
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded 2 days ago

   Thank you for taking the time to review us Naomi. We apologize for the slow service during your last visit with us. This is not the level of service we wish to deliver to any of our guests. We appreciate the feedback so that we can better ourselves for future visits. If you would like to speak directly in regards to your concerns, please email me at tyakabuski@earls.ca. Thank you, and we hope to have you back with us again soon for a better visit.
   

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4. S

   Susan

   Edmonton2 reviews

   2.0

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   Arrived early for a reservations at 6 but were sat right away. Sat in a booth. For a party of 4, a booth is not at all comfortable. Our server, Emily, was fabulous. Very knowledgeable on the drinks and food. Very friendly and personable It was +28 in Edmonton that day and the restaurant did not have AC. Which made it very uncomfortable and got out as soon as we could. Not having another drink or two was a loss for you. Food was good, although the appetizer of calamari was not worth the price. A very small serving for the price. We had an older person with us who is waiting for a hip replacement and could not go down the stairs to the bathroom and the elevator was out of service. They did offer to escort to the hotel, which she did but was not impressed about the whole situation
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded 2 days ago

   Hi Susan, my name is Taylor and I am the General Manager at Earls Campus. I am very sorry that you were let down during your most recent visit with us. This is never the type of experience we wish to deliver to our guests, and we hope that we can make things right. If you would be able to contact me directly at tyakabuski@earls.ca, this would be greatly appreciated. Thank you for taking the time to share your feedback with us, as this allows us to better ourselves for future visits. We hope to speak with you soon.
   

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5. V

   Vivian

   Edmonton3 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 5
   3. Service 4
   4. Ambience 1

   It was extremely loud we couldn’t have a conversation with the people at our table! Bar service was really slow. Food was good and our server was fantastic!
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded 2 days ago

   Hi Vivian, thank you for taking the time to review us. We are sorry to hear that the restaurant was noisy, and the overall service was slow. This is not the type of experience we wish to deliver to our guests. If you could please reach out to me directly, I would appreciate the opportunity to speak with you directly. You can reach my at tyakabuski@earls.ca. Thank you
   

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6. J

   Judith VIP

   Edmonton94 reviews

   5.0

   Dined on April 25, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Cajun chicken was delicious. The warm potato salad was absoutely scrumptious! It is one of the most delicious sides ever! The coleslaw was also surprisingly refreshing and sharp. We will order this meal again! Drinks were good and service was as well.
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded on April 28, 2025

   Hi Judith! Thank you so much for the great 5 star review! We are thrilled that our service, food and drinks hit the mark. We hope to see you again soon for another scrumptious experience!!
   

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7. M

   Matt

   Edmonton3 reviews

   4.0

   Dined on April 22, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food was excellent, service was excellent, price was a little high and noise level was high but we were in the lounge side not the dining room. Overall very good.
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded on April 22, 2025

   Hi Matt, Thank you for the thoughtful review! We’re so glad you enjoyed the food and service. We hear you on the pricing and noise level — the lounge can definitely get lively during peak times! Next time, feel free to request a spot in the dining room for a quieter vibe. Hope to see you again soon!
   

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8. N

   Neal

   Edmonton1 review

   5.0

   Dined on April 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dropped in for a bite to eat before a concert. Burger was delicious and the service was spot on.
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded on April 22, 2025

   Hi Neal, Thanks so much for the kind words! We’re thrilled you enjoyed the burger and that the service hit the mark. Hope the concert was just as awesome — we’d love to have you back again soon!
   

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9. M

   Monica

   Edmonton3 reviews

   4.0

   Dined on April 19, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was very busy but our server was attentive and very friendly. Overall comment, I would definitely go back
   

   Earls Kitchen + Bar - Campus Towers - EdmontonResponded on April 22, 2025

   Hi Monica, Thank you so much for the kind words! We're happy to hear your server made a great impression even during a busy time. We'd love to know — is there anything we could've done to make your experience a full 5 stars? Hope to see you again soon!
   

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10. B

    Barry

    Unspecified1 review

    5.0

    Dined on April 19, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    A great spot to gather with friends only an 8 minute walk to the Jubilee Auditorium in Edmonton. Dinner and a show! For real - what a great night! Great food, service and atmosphere! Keep up the good work ! Well done! We will do this again! Thanks for looking after us so well!
    

    Earls Kitchen + Bar - Campus Towers - EdmontonResponded on April 21, 2025

    Hi Barry, thank you for taking the time to share your incredible review! We are so happy to hear that you enjoyed the food, service, and atmosphere during your time with us. Hopefully we can be your go-to pre show place to dine! Enjoy your Monday, hope to see you again soon.
    

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