Earls Kitchen + Bar - 16th Avenue - Calgary

Earls Kitchen + Bar - 16th Avenue - Calgary reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. V

   Valentina

   Calgary1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible food, incredible people, the overall experience is just enjoyable. Staff is kind, helpful and knowledgeable in their roles. Food was nothing short of amazing. Happy hour menu is a 10/10 and the patio is so cozy. Will never not recommend this place!
   

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2. R

   Rosemary VIP

   Calgary100 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a nice lunch and our server, Sheridan, was very pleasant and looked after us well. I have, however, noticed that with respect to the Santa Fe Chicken salad which is one of my favourite dishes barely has any avocado ;(
   

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3. A

   Alex

   Calgary4 reviews

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 5

   Unfortunately I had a poor experience. Most notably the food I was served (steak and salmon pressed sushi) was contaminated and gave me food poinoning the next day. Only item I ate that day. Further, when I arrived I ordered water for my baby which was forgotten twice. Then I barley saw the server who was entertaining a large table she knew on personal level and was sitting down with them st times to chat which would have been fine would she have been more attentive to others. Then I ordered a to go fettuccine with chicken and garlic toast but the toast never came. I had to remind the server twice then she vanished and I eventually went to the kitchen to pick it up myself at the kitchen after I paid I understand Everyone can have an off day but this was not the service we usually experience at Earls 16
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded 3 days ago

   Hello, We're so sorry to hear that your experience with our service was disappointing. This is not the standard we strive for, and we'd love the opportunity to make it right. Please reach out to me directly so we can learn more and improve moving forward. Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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4. D

   Dawn

   Calgary2 reviews

   4.0

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great dinner before the show at Jubilee! Thank you
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded 2 days ago

   Hello, Thank you so much for the positive review! We're thrilled to hear you had a great experience. Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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5. S

   Scott

   Calgary4 reviews

   5.0

   Dined on April 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service in a polite friendly atmosphere, would definitely recommend this location for a casual lunch.
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded 7 days ago

   Hello, Thank you for your amazing review! We're so glad our team could provide you with great service. Your feedback means a lot to us, and we'll be sure to share it with them. We can't wait to serve you again! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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6. d

   dianne

   Calgary1 review

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Service and good food served piping hot!
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded 7 days ago

   Hello, Thank you for your amazing review! We're so glad our team could provide you with great service. Your feedback means a lot to us, and we'll be sure to share it with them. We can't wait to serve you again! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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7. t

   therese

   Calgary2 reviews

   1.0

   Dined on April 19, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Had a reservation for 8:15, didn’t get seated until 8:45! Meanwhile others that didn’t have a reso, were seated before us. Understandably they were very busy but what’s the point in a reservation if others get service before you. Then once seated, told food would be at least 45 min due to the kitchen being backed up. At this point we only had 45 min before we had to leave for a show. So we ordered fries and a couple of drinks, the fries came right away and clearly were sitting under a heat lamp for awhile. They were hard and over cooked. Inquired about our drinks and was told the bar is backed up and the drinks should come soon. Finally asked for the bill (for fries) and the drinks showed up. Literally had to down the drinks and leave. I get they were busy but had we been told this at the door we would’ve left and gone somewhere else. We left hungry and very annoyed.
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded on April 20, 2025

   Hello Therese, We're so sorry to hear that your experience with our service was disappointing. This is not the standard we strive for, and we'd love the opportunity to make it right. Please reach out to me directly so we can learn more and improve moving forward. Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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8. N

   Nathalie VIP

   Calgary21 reviews

   2.0

   Dined on April 19, 2025

   1. Overall 2
   2. Food 4
   3. Service 4
   4. Ambience 4

   The noise level is unbearable. We had to shout to each other the whole time. Desperately need soundproofing like a lot of the Earl’ chain. Wont be back for this reason. Sad because the service and food were great!
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded on April 20, 2025

   Hello Nathalie, We're so sorry to hear that your experience with our service was disappointing. This is not the standard we strive for, and we'd love the opportunity to make it right. Please reach out to me directly so we can learn more and improve moving forward. Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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9. D

   Dawn VIP

   Calgary11 reviews

   4.0

   Dined on April 18, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good and service was quick...just missing that espresso martini (they were out IDK)
   

   Earls Kitchen + Bar - 16th Avenue - CalgaryResponded 7 days ago

   Hello, Thank you for the 4 stars! We're so glad to hear you had a great experience. We hope to welcome you back soon! Clara Blatz Guest Experience Manager clara.blatz@earls.ca
   

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10. J

    Jill VIP

    Calgary1 review

    2.0

    Dined on April 17, 2025

    1. Overall 2
    2. Food 4
    3. Service 4
    4. Ambience 1

    Chef yells so loud at his team in Kitchen it ruined our meal. And when asked to keep it down by the Manager he swore at her and said he had more important things to worry about than the customers.
    

    Earls Kitchen + Bar - 16th Avenue - CalgaryResponded on April 19, 2025

    Hello, We sincerely apologize for the experience you had with our service. This is not typical, and we would love to learn more about what went wrong. Please feel free to reach out to me directly so we can address your concerns and make it right. Clara Blatz Guest Experience Manager clara.blatz@earls.ca
    

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