Duck and Waffle Local

4.1
395 reviews
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£25 and under
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International
Duck & Waffle Local is a chef-curated, fast casual restaurant located in the heart of the West End. Complemented by the highest quality, freshest ingredients, Duck & Waffle Local offers delicious dishes & drinks from breakfast until late night.

Offering a deliciously diverse menu to satisfy both your sweet and savoury cravings, the menu includes highlights such as the crave-worthy Big “Quack” Burger, the decadent Full Elvis buttermilk waffle, and of course the namesake Duck & Waffle dish. Vegetarian, vegan or gluten-conscious? No problem! With our wide range of mouthwatering small and large plates to choose from, we are always happy to make recommendations based on guests’ palates and preferences.

Introducing Afternoon Tea! Enjoy a selection of chef-curated bites for our twist on the traditional afternoon tea. Available Monday to Friday, 2 p.m. to 5 p.m.
What 395 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.2
food
4.1
service
4.0
ambience
3.8
value
Noise · Moderate
82% of people would recommend it to a friend
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HB
London
11 reviews
Dined 4 days ago
Overall 4food 4service 4ambience 3

Good meal, fairly quick as pre theatre

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T
London
6 reviews
Dined 4 days ago
Overall 3food 3service 5ambience 4

Food very small and quite average, fried fish very disappointing. Staff and service very good, food overpriced and not special enough to return

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A
London
16 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 5

Fabulous dinner, all food was amazing. Service staff were very friendly. Drinks were nice as well. Will definitely be back!

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DR
1 review
Dined on July 14, 2019
Overall 3food 3service 5ambience 2

Good food but quite expensive especially drinks. Staff couldn't have been more helpful and even sang happy birthday to my partner. Worst part was the atmosphere but not sure what they can do to counter this. Due to its location it is a bit of a tourist trap and we spent the meal in between two tables who were looking at their phones during the entire meal - even when eating. There just didn't seem to be much of a buzz.

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OT
London
10 reviews
Dined on July 14, 2019
Overall 5food 5service 5ambience 5

Really lovely meal with my husband and 3 year old. I had the burger which was lovely and husband had the duck and waffle. Both were nice but his won. Really enjoyed the cauliflower, it was expensive but very tasty. Probably the garlic bread let it down for me, felt like a bit of a waste of money and wasn’t great.
We weren’t offered a children’s menu which was fine by us (assumed not available) as my little one will eat what we eat within reason. Staff friendly and didn’t wait long to pay the bill which is always a massive plus for me - when I’m ready to leave, I’m ready to leave!!!
Really enjoyed and would go back. Would love to try the main restaurant

Duck and Waffle Local
Responded on July 15, 2019

Thank you for your review! We truly look forward to seeing you and your family again soon!

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JD
London
1 review
Dined on July 14, 2019
Overall 3food 2service 2ambience 3

Absolutely average Disappointing. I cannot think of anything positive to say.

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DS
London
3 reviews
Dined on July 13, 2019
Overall 4food 4service 4ambience 4

Good wholesome food. I was recommended to go there, I must say the food was superb, good fast efficient service, welcoming staff, real good value for money. Glad I finally made it.

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CE
London
99 reviews
Dined on July 12, 2019
Overall 4food 4service 5ambience 4

First time trying this local branch as opposed to the heron tower original. Didn't actually know it existed until I saw it as a suggestion on open table. Food was good. Tasty. A little pricey. Espresso martini was crazy sweet so had to send back. But otherwise, all good I think.

Duck and Waffle Local
Responded on July 15, 2019

Thank you for your review - we hope we will see you again soon!

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M
1 review
Dined on July 11, 2019
Overall 4food 4service 5ambience 5

The food is good but, I believe that some items are overpriced for the portion size.

The eggs were perfect in every sense of the word and I highly recommend the duck burger.

I was not a fam of the fries (but you will like them if you are a fan of a very crispy texture). The portion of the fries was big enough for two, so with three portions on the table, we were unable to finish the majority of them.

No complaints in regard to the customer service other than the fact that the table water was slightly warm.

We will be back.

Duck and Waffle Local
Responded on July 12, 2019

Thank you so much for taking the time to leave your review. We value all our guests' feedback, both positive and negative and appreciate your comments about the portion size. We truly look forward to seeing you again soon!

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OT
1 review
Dined on July 7, 2019
Overall 5food 5service 5ambience 5

Fantastic dinner there
Love the signature dish much
The waffle and duck are so delicious
Must eat again

Duck and Waffle Local
Responded on July 12, 2019

Thanks for your review! Looking forward to seeing you again next time you're in the area.

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OT
London
1 review
Dined on July 6, 2019
Overall 5food 5service 5ambience 5

Great brunch experience, a buzzing setting with enough space, so as you don't notice how busy it is.

Food is great value.

Duck and Waffle Local
Responded on July 12, 2019

Thanks for your review! Looking forward to seeing you again next time you're in the area.

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BT
London
1 review
Dined on July 5, 2019
Overall 4food 5service 1ambience 3

The food was amazing and couldn’t fault it. Very very delicious - we had the duck burger and the duck and waffle with chips and garlic & rosemary bread.

The service was extremely slow, took 20 minutes for our order to come and about 15 minutes for our wine to be served. We had to ask for things such a sauces and the bill multiple times.

Duck and Waffle Local
Responded on July 12, 2019

Thank you for taking the time to leave your review. We are sorry to hear that you were disappointed by your recent visit. Should you choose to dine with us again next time you're in the area, please reach out to us at guestrelations@duckandwafflelocal.co m so that we may personally book your reservation and ensure that you have an excellent experience from start to finish!

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j
London
5 reviews
Dined on July 5, 2019
Overall 5food 5service 5ambience 5

We had a fantastic night. The staff were very accommodating and the food was fantastic.

Duck and Waffle Local
Responded on July 12, 2019

Thank you so much for taking the time to leave your review. We truly look forward to seeing you again soon!

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PZ
New York Area
1 review
Dined on June 28, 2019
Overall 4food 5service 3ambience 4

The food was delicious. Location is nice. Service could be a little better. Waitress was not too attentive but overall she was sweet. I would go back.

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A
London
34 reviews
Dined on June 27, 2019
Overall 4food 4service 5ambience 5

Great service and good food from a simple menu for mid week treat.

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WH
Houston
13 reviews
Dined on June 23, 2019
Overall 4food 4service 5ambience 4

Food was good but the service was exceptional.

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L
1 review
Dined on June 17, 2019
Overall 5food 5service 5ambience 4

The best meal I have ever had in my life, and when you bear in mind I was celebrating my 70th in your Haymarket restaurant on Monday you’ll réalise I’ve eaten quite a few meals on my lufetime, was at your 150 Bishopsgate restaurant a couple of years ago. Really! But sometimes my wallet and patience cannot stand a 2 month advance booking requirement, so your walk-in Haymarket location is just perfect. Every dish we ordered was 10/10. I could name them all but you’ve got a copy of my bill so you’ll know. My only complaint, and it’s not restricted just to yourselves, is automatically adding a 12.5 a 15% tip for yourselves. I do find this excessive and I know I’m not alone. Meanwhile to meal was excellent and we will be back.

Duck and Waffle Local
Responded on June 24, 2019

Thank you so much for taking the time to leave your review. We are so glad that we were able to help make your 70th special!

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OT
London
1 review
Dined on June 16, 2019
Overall 3food 3service 1ambience 3

Disappointigly very slow service, no waiter came to ask for drinks or to bring tap water, until we continuously raised our hand to be noticed. Waiters were not friendly either, once they served us. Food was ok, I’ve had better full english’s elsewhere, and the quantity of the duck & waffle dish was not enough for a grown man. I was looking forward to visiting but I can safely say neither I or my friends will be going back. Other than that, great bacon!

Duck and Waffle Local
Responded on June 24, 2019

Thank you for taking the time to leave your review. We are sorry to hear that you were disappointed by your recent visit. Should you choose to dine with us again next time you're in the area, please reach out to us at guestrelations@duckandwafflelocal.c om so that we may personally book your reservation and ensure that you have an excellent experience from start to finish!

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RL
1 review
Dined on June 15, 2019
Overall 3food 3service 2ambience 3

My only complaint is the waitress that served us. We ordered our son the full day Elvis but asked if it would be possible to change the cream for ice cream. She immediately said no. I therefore challenged her in this as she could have at least checked with the kitchen. Again she said no it’s not possible, still without checking.
I have never been to a restaurant that won’t substitute cream for ice cream, especially for a 4 year old child.
I do believe this waitress needs some training and a bit of work in her customer skills as I was quite upset at this.

In the end we got the waffle with the cream, but I wasn’t too happy about it.

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MN
1 review
Dined on June 15, 2019
Overall 5food 5service 5ambience 5

Duck and waffle sounded like a strange combination at first but thought I'd still give it a try. I was not disappointed. They go pretty well together. Loved the cinnamon coming through the duck and the crispy skin was very tasty. I'm not a fan of duck in general but this one tasted great. Nice cocktails, rosemary chips and atmosphere too.

Duck and Waffle Local
Responded on June 17, 2019

Thank you so much for taking the time to leave your review. We truly look forward to seeing you again soon!

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SD
London
7 reviews
Dined on June 12, 2019
Overall 3food 4service 3ambience 2

Delicious food, but very noisy, with loud music.

We ordered two 'small plates' (the roasted cauliflower and the ox cheek doughnut) as starters and they were HUGE, so if going again I think we'd either go straight to mains or only order small plates and sides! Also, the food came very fast, both courses, which felt a bit rushed. But lovely food, and I guess the speed of service would be a plus for the pre-theatre crowd...

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OT
London
1 review
Dined on June 10, 2019
Overall 5food 5service 5ambience 5

Thanks for giving us a small cake of birthday surprise.

Duck and Waffle Local
Responded on June 13, 2019

Thank you for choosing you celebrate your birthday with us! We look forward to seeing you again soon.

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RZ
London
3 reviews
Dined on June 10, 2019
Overall 4food 4service 3ambience 4

Although the lunch started with a disappointment that the online brunch wasn't available, the burger that i ordered was indeed one of the best I've ever had. The sauce on the burger was simply fabulous.

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C
1 review
Dined on June 8, 2019
Overall 5food 5service 5ambience 5

A great meal at Duck and Waffle Local. Unsurprisingly the Duck and Waffle was the highlight for us both but the Pork Bao was also great as was my Elderflower Collins. We've already booked to visit the restaurant at 110 Bishopsgate so can't wait to try some more!

Duck and Waffle Local
Responded on June 11, 2019

Thank you so much for taking the time to leave your review, Clementine. We are so glad you enjoyed your experience and look forward to seeing you again soon!

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TK
1 review
Dined on June 8, 2019
Overall 3food 4service 4ambience 3

Good food but portion size too large for one person. Two could share most dishes.
Waiters really should have informed us as it made the meal quite expensive and we left quite a lot of food

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SP
London
2 reviews
Dined on June 6, 2019
Overall 3food 3service 4ambience 3

Expensive for what it is.

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JT
1 review
Dined on June 5, 2019
Overall 5food 4service 4ambience 5

The duck and waffle is a must try. One of the best ducks I've ever had.

Duck and Waffle Local
Responded on June 11, 2019

Thank you so much for your review, Jeremy! Looking forward to seeing you again soon.

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EC
London
1 review
Dined on June 4, 2019
Overall 4food 4service 5ambience 5

The service was great and food was delicious - good side portion and fairly priced

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E
London
20 reviews
Dined on June 4, 2019
Overall 3food 3service 5ambience 3

Probably better as a lunch resturant, basic dishes served by great staff in a corpoate feeling space.

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EL
1 review
Dined on June 1, 2019
Overall 5food 5service 5ambience 5

This is our first time here, love the food, they are tender, juicy, and crispy. The service is good as well. My daughter posted the pics on instagram. Will come again next time we visit London

Duck and Waffle Local
Responded on June 11, 2019

Thank you, Erica! Looking forward to seeing you again soon.

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H
Melbourne / VIC
2 reviews
Dined on May 31, 2019
Overall 4food 4service 4ambience 4

Food is unusual but delicious. Staff very friendly. happy hour till 8pm is great!

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a
London
2 reviews
Dined on May 29, 2019
Overall 5food 4service 5ambience 5

Great service great food...

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B
London
5 reviews
Dined on May 28, 2019
Overall 2food 2service 2ambience 2

Having tried the concept a few years ago, it definitely lost is novelty on a second visit. Much of the food is unhealthy, carb based and oily. The service was poor - slow, inattentive and uninspired. You can do much better in central London. My vote - give this place a miss.

Duck and Waffle Local
Responded on June 3, 2019

Thank you for taking the time to leave your review. We are sorry to hear that you were disappointed by your recent visit. Should you choose to dine with us again next time you're in the area, please reach out to us at guestrelations@duckandwafflelocal.c om so that we may personally book your reservation and ensure that you have an excellent experience from start to finish!

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M
London
3 reviews
Dined on May 26, 2019
Overall 4food 5service 4ambience 4

Lovely brunch enjoyed by all, but at a quiet time so service wasn't fast which suited us.

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MJ
London
56 reviews
Dined on May 19, 2019
Overall 4food 3service 4ambience 3

Duck and waffle dish was delicious! Would def go again.

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T
London
1 review
Dined on May 18, 2019
Overall 3food 3service 2ambience 3

The service was not very good. We had been seated for circa 15 mins before being asked if we'd like to order drinks.

When we did order drinks it was another 10 mins before they were brought to us.

After we had our mains we were not offered the desert menu. After 15 mins we asked for the bill and left.

The restaurant was busy - this was early evening so there was no excuse for the poor service.

Duck and Waffle Local
Responded on May 21, 2019

Thank for taking the time to leave your review. We are sorry to hear that you were disappointed by your recent visit. Should you choose to dine with us again next time you're in the area, please reach out to us at guestrelations@duckandwafflelocal.c om so that we may personally book your reservation and ensure that you have an excellent experience from start to finish!

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AC
1 review
Dined on May 18, 2019
Overall 4food 5service 4ambience 4

Different way to have you brunch on top of a waffle instead of toast. Not as much choice as other places

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m
London
8 reviews
Dined on May 17, 2019
Overall 5food 5service 5ambience 5

Such a simple concept but delicious food. Lovely evening and the service was great.

Duck and Waffle Local
Responded on May 21, 2019

Thanks for your review! Looking forward to seeing you again next time you're in the area.

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JT
London
4 reviews
Dined on May 16, 2019
Overall 3food 2service 4ambience 3

Disappointing quite bland food apart from all the salt. Never been so thirsty after a meal before. No way near as good as the proper one in Heron Tower.

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S
London
4 reviews
Dined on May 13, 2019
Overall 2food 2service 5ambience 3

Service was great but the food was over priced for the quality

Duck and Waffle Local
Responded on May 21, 2019

Thank for taking the time to leave your review. We are sorry to hear that you were disappointed by your recent visit. Should you choose to dine with us again next time you're in the area, please reach out to us at guestrelations@duckandwafflelocal.c om so that we may personally book your reservation and ensure that you have an excellent experience from start to finish!

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