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Down the Hatch - South Queensferry, Edinburgh,

Down the Hatch - South Queensferry

4.5
4.5
2107 Reviews
£26 to £40
Canadian
North American influenced food, with quality locally sourced ingredients!

Note that last bookings for breakfast are 11am and first bookings for all day menu are 12pm. This gives a chance to reset and get ready for our all day menu.

There are now parking restrictions within the marina, we will validate your parking for you in order for you to get your parking for free. Please give us your registration plate when you arrive.

Please note that we are currently cashless, card payment only.

Please note that we do not have toilets on site but there are public toilets a 2min walk across the marina.

Our outside area is covered and heated in the colder months.  There is the chance of some side wind/rain though if it's blowing a hoolie! 

We are family friendly, when booking that a buggy/pram counts as a cover - let us know. :)

Full terms: https://www.downthehatchcafe

Make a reservation

2 people

7:00 PM


Booked 69 times today

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Canadian, Scottish, American

  • Hours of operation

    Daily 8:30 am–5:00 pm

  • Phone number

    0131 331 1387

  • Payment options

    AMEX, MasterCard, Visa

  • Dress code

    Casual Dress

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Popular dishes

What 2,107 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.6Food
  • 4.4Service
  • 4.4Ambience
  • 4.2Value

NoiseModerate

Loved For

  • Edinburgh/Midlothian

    Great for brunch

  • Edinburgh/Midlothian

    Kid-friendly

  • Edinburgh/Midlothian

    Most Booked

  • Edinburgh

    Great for brunch

  • Edinburgh

    Kid-friendly

  • Edinburgh

    Most Booked

Sort by

Filters

  1. NJ

    NJ15

    Glasgow

    1 review

    4.0

    1 review

    Dined 3 days ago

    overall4food5service3ambience4
    Been here several times for skillet brekkie deal - lovely food and freshly cooked. Coffee and fruit juice served quickly. The only downside was we had to wait an hour for our food to be served while other diners who came in after us got served before us. Food good though but coffee was cold by the time food arrived.
  2. KW

    KevinW

    Glasgow

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Mmmm hmmm that IS a tasty burger! And those dirty fries! Definitely worth a visit food is awesome staff are friendly what more could you want?
  3. K

    Kazza

    Edinburgh

    1 review

    5.0

    1 review

    Dined 4 days ago

    overall5food5service5ambience5
    A must try!! Loads to try with lots of flavour. Fab staff
  4. DO

    DarrenO

    1 review

    4.0

    1 review

    Dined 4 days ago

    overall4food5service1ambience5
    Forgot my toast with my breakfast skillet when asked about it they did bring it out but added it to the bill food took long to come out so the time the food had came out we had drank are hot drinks half 9 in the morning it’s also cold … 2nd drinks never came out until we had finished are food but was added on the bill got the bill sorted in the end food was brilliant but service was poor compared to previous visits but will be back
  5. K

    Kimberley

    Edinburgh

    1 review

    1.0

    1 review

    Dined 5 days ago

    overall1food3service1ambience1
    Booked a table inside, arrived and was not ready. Had to wait outside for 15 mins with three children. Wasn’t even able to stand/ sit under one of the outdoor heaters. Eventually was say but waited another 15+ minutes to be served. Kept walking past and not making eye contact. Eventually got served but again wait time on food was long. To make it worse once food was finally brought out, they missed a full kids order off our order so one of the kids had to sit and wait and we were nearly done by the time it was brought out. The food is good but not worth the price and the service wasn’t good to even make up for the high pricing. Don’t think we’d go back.
  6. SS

    StuartS

    Edinburgh

    1 review

    2.0

    1 review

    Dined 5 days ago

    overall2food4service1ambience3
    Waited 10 minutes to be shown to our table while customers leaving were served first. Customers arriving should always be priority! Booking clearly requested wheelchair access but access was poor. Daughters order was wrong. Drinks never arrived until after we had our food. Had to ask for our cutlery. Had to ask for ketchup. The 50% off burgers wasn’t available on Saturdays. We checked the ad again and yes, there it was in the small print although the social media ad said ‘last weekend for this offer’. General service wasn’t too great and our overall experience didn’t match the price we paid. The manager did deduct 20% from our bill so it came in at £80 but at the original cost of £100 for what we had was just way way too much.
  7. LM

    LaurenM

    Edinburgh

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience5
    What a quaint little find can see why it’s so popular food and comfort was stunning . The fact they allow dogs is a bonus . Will definitely be back . Make sure to book especially for a Saturday lunch . Was busy .
  8. TT

    TTmc

    1 review

    3.0

    1 review

    Dined 5 days ago

    overall3food1service3ambience3
    Overpriced and average food. Had been looking forward to the visit but was left disappointed.
  9. F

    Funfair

    1 review

    4.0

    1 review

    Dined 5 days ago

    overall4food5service5ambience2
    Food slow to come out, waited around 25/30 mins for 2 skillets and a kids breakfast, by that time finished coffees/milkshakes. Sat right at door so constant coming and going. Think maybe just one too many tables inside especially when whole table has to move chairs to allow pram out- not very health and safety!
  10. IM

    IainM

    Las Vegas

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food5service5ambience5
    Went with our 2 dogs and sat outside, heaters kept us warm. The staff are very attentive and the food is great. I guess its all about the Canadian food after all.
  11. T

    Tracey

    1 review

    5.0

    1 review

    Dined on January 23, 2023

    overall5food5service5ambience5
    Love Down the Hatch, the food is always so good.
  12. J

    Jayjay

    1 review

    4.0

    1 review

    Dined on January 23, 2023

    overall4food5service4ambience3
    Excellent food although doesnt look as big as the insta photos in real life. Burgers were still sizable though - i had the chicken burger which was really crispy and tasty. Also had house fries which were great. The venue lacked ambience but all in all a great experience and would highly recommend for the food.
  13. ES

    EuanS

    1 review

    3.0

    1 review

    Dined on January 22, 2023

    overall3food3service2ambience3
    We went for a family dinner with our kids. When we got there, it was very busy but we got our table no bother having booked in advance. It took a while to get our order taken and when we did order, they had run out of milk, so we couldn't get milkshakes and the had also run out of pickles - so none for the burger and I also over heard that they had run out of haggis. I asked for an iced water instead of a milkshake to be told that also had run out of ice! Food took a while to come. When it arrived it was fine, but I wasn't blown away and it certainly didn't look like all the pictures tolhey put up on thier Instagram. It seemed that they were heavily understaffed in both the kitchen and the front of house which made our visit pretty mediocre. Is go back for the breakfast which is normally pretty good, but the lunch was a real let down.
  14. OT

    OpenTable Diner

    Edinburgh

    1 review

    4.0

    1 review

    Dined on January 22, 2023

    overall4food4service3ambience4
    Had to wait 50 mins for food. Which was ok, nothing to get excited about. Half of the menu was out of stock and they had no milk. Very disappointed
  15. IE

    IainE

    Edinburgh

    2 reviews

    5.0

    2 reviews

    Dined on January 22, 2023

    overall5food5service5ambience5
    Food was quick and tasty. Always a lovely chilled atmosphere.
  16. OT

    OpenTable Diner

    Edinburgh

    1 review

    2.0

    1 review

    Dined on January 21, 2023

    overall2food3service3ambience2
    Got there at 2:30 for food to be told we have to wait 10/15 and waited the full 15 maybe slightly more. Once inside we were served quick enough but the food took about 35/40 minutes to come. The restaurant was not busy at all by the time we had been served we felt they dealt with the bigger orders 1st even though we had been waiting all this time already. Burgers were average
  17. PA

    PAUD

    Edinburgh

    1 review

    1.0

    1 review

    Dined on January 20, 2023

    overall1food4service1ambience1
    No hot drinks as there was no milk and we were advised that milk could not be bought independently. We were seated outside as per our booking. However the heaters weren't working at one side and we weren't informed of this or moved. Yet after we were seated other diners were asked if they would like to move to the side where there was heat. Poor experience overall.
  18. ES

    EddieS

    1 review

    3.0

    1 review

    Dined on January 20, 2023

    overall3food3service3ambience3
    Have had a better meal previously food not hot and restaurant very cold due to back door being left open
  19. IB

    IssyB

    1 review

    4.0

    1 review

    Dined on January 19, 2023

    overall4food5service5ambience4
    We had the breakfast skillet which was cooked to order and arrived quickly. The food was hot and very tasty. The service was friendly and very efficient.
  20. GF

    GillianF

    Edinburgh

    20 reviews

    vip
    5.0

    20 reviews

    Dined on January 17, 2023

    overall5food5service5ambience5
    Bloody amazing as always. The tacos were so tasty and the burgers were fab
  21. AH

    AndrewH

    Perthshire

    1 review

    3.0

    1 review

    Dined on January 17, 2023

    overall3food5service3ambience1
    Had a good meal here and service was good. Only problem no toilet in the restaurant. My mum has mobility issues and struggled with the walk to the toilets. Apart from that which we dealt with the experience was great
  22. C

    Coco

    Edinburgh

    1 review

    5.0

    1 review

    Dined on January 16, 2023

    overall5food5service5ambience5
    The flavours are amazing, so so tasty
  23. GH

    GayleH

    1 review

    5.0

    1 review

    Dined on January 15, 2023

    overall5food5service5ambience5
    Really enjoyed our meal at Down yhe Hatch in South Queensferry on Sunday. Amazing burgers and the poutine was the best we've ever tasted. Will definitely be back. Highly recommend.
  24. L

    Luceononuro

    Edinburgh

    1 review

    2.0

    1 review

    Dined on January 14, 2023

    overall2food4service1ambience2
    Not what I have come to expect from DTH. The service was poor this visit. No heating where we were sat outdoors despite being next to one which did not seem to be on or was not working. Our food took 50 mins to arrive from when it was ordered which for 2 burgers and a kids meal was disappointing. When the food did come we were not given cutlery or offered any and when asked for some the look I received made to feel like I should be eating the gravy with my fingers, which might have been possible due to being cold and semi solidified. When I received the bill it was more than twice what I expected due to a mix up in the table numbers and looks like they paid my bill and legged it before anyone noticed. I admit I did not leave a tip this visit which is not something I normally do and is only a reflection on this experience.
  25. LM

    LMel5

    1 review

    2.0

    1 review

    Dined on January 14, 2023

    overall2food3service2ambience2
    This wasn’t the best experience at Down the Hatch. It took a long time for our order to be taken and then over an hour wait for the food to come out. We were sat outside but we’re told they didn’t have enough gas for the heaters so we’re incredibly cold by the time the food finally came. When it came out it was also quite cold which didn’t help as we were already very cold by this point! Quite disappointing as they had advertised an offer of 50% off burgers but obviously didn’t have the staff or the warmth to make it a good experience.
  26. OT

    OpenTable Diner

    Edinburgh

    3 reviews

    5.0

    3 reviews

    Dined on January 14, 2023

    overall5food5service5ambience5
    Great food
  27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on January 14, 2023

    overall5food5service3ambience5
    The experience overall was good, would go back for sure. Only issue was the over eagerness to clean up the table. Plates and things were cleared before we had fully finished our drinks. Felt a little bit rushed. But overall it was excellent
  28. M

    Megs

    Edinburgh

    1 review

    5.0

    1 review

    Dined on January 12, 2023

    overall5food5service5ambience5
    Staff were lovely, think they might be new.
  29. S

    Sami

    Edinburgh

    1 review

    5.0

    1 review

    Dined on January 9, 2023

    overall5food5service5ambience5
    Always a pleasure to visit DTH. Staff are great, helpful and polite. Food excellent as usual.
  30. JB

    JohnB

    Edinburgh

    1 review

    4.0

    1 review

    Dined on January 9, 2023

    overall4food4service5ambience3
    No toilet onsite, burger was a little thin but the portion sizes were good. Good quality food and good service.
  31. OT

    OpenTable Diner

    Edinburgh

    1 review

    3.0

    1 review

    Dined on January 7, 2023

    overall3food3service4ambience4
    I have been here several times to eat here before and always had a good experience. Unfortunately this time the food fell short of my expectations and the price we paid. My partner had the hatch burger which consisted of a smaller than usual beef patty. Costing £10 I would have expected it to be a bit bigger considering the cost. I had the birria burger and I fairly enjoyed it. Generously sized and tasted great.still a bit expensive for just a burger. Lastly we shared a large carne asada fries. I was rather disappointed with these as the fries were over cooked and rock hard and also there wasn't much steak on the dirty fries.
  32. L

    Lolly

    Edinburgh

    2 reviews

    5.0

    2 reviews

    Dined on January 7, 2023

    overall5food5service4ambience5
    Excellent food and service. The outside seating area is lovely and warm
  33. YD

    YvonneD

    1 review

    5.0

    1 review

    Dined on January 7, 2023

    overall5food5service5ambience5
    Lovely breakfast great quality and service was excellent
  34. B

    claireB

    Edinburgh

    1 review

    3.0

    1 review

    Dined on January 6, 2023

    overall3food3service3ambience4
    It was nice but overpriced for what it was. The blond girl was lovely but the guy in the hat & glasses wasn’t very friendly and a bit rude.
  35. KD

    KerryD

    Edinburgh

    1 review

    4.0

    1 review

    Dined on January 6, 2023

    overall4food5service4ambience5
    Food brilliant and staff great! Not as posh or as big as I expected. However, I did feel rushed from arrival to being seated. I'm deaf so whilst it was not busy I still struggled to hear my friend when seated indoors. Worth going back though.
  36. LF

    LaurenF

    1 review

    3.0

    1 review

    Dined on January 3, 2023

    overall3food5service2ambience2
    3rd time here booked a seat outside for a change remembering there are heaters, heaters didn't work! No gas, I heard someone asking for them to be switched on. We sat for 45 mins waiting on food and it was baltic, place was fully booked as usually, but everyone looked frozen and put out at the wait time. Food when it came was delicious, but service was a bit on the gruff side and we had to ask for basics like cutlery. I would go back but I'd need to check on heater situation.
  37. RD

    RobertD

    1 review

    5.0

    1 review

    Dined on January 3, 2023

    overall5food5service5ambience5
    Our first visit but not our last. Glad we booked as people were being turned away. Great service, tasty food and a large selection to choose from.
  38. MT

    MichelleT

    Exclusive

    1 review

    3.0

    1 review

    Dined on January 3, 2023

    overall3food3service2ambience3
    Lovely breakfast, was busy so service was very slow
  39. JC

    JuliaC

    Edinburgh

    1 review

    4.0

    1 review

    Dined on January 3, 2023

    overall4food4service2ambience3
    I come here often. And always fantastic experience but today was very poor. Slow, and missing items l, dirty table and floors very slippy. Even staff sliding around. I'm hoping it was just being 3rd Jan after holiday ect but with it being a Canadian dinner and ran out of maple syrup. It's disappointing
  40. PM

    PaulM

    1 review

    4.0

    1 review

    Dined on January 3, 2023

    overall4food3service5ambience5
    Nice place, lovely attentive staff. Breakfast quite pricey for what you get. I’ve had better, and certainly a lot worse but again, for what it costs….

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Down the Hatch - South Queensferry offers takeout which you can order by calling the restaurant at 0131 331 1387.

Down the Hatch - South Queensferry is rated 4.5 stars by 2107 OpenTable diners.

Down the Hatch - South Queensferry does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 69 times today
Google Map for Down the Hatch - South Queensferry

Port Edgar Marina, Queensferry, Edinburgh, EH30 9SQ

Dining areas

Additional information

  • Neighborhood

    Edinburgh

  • Hours of operation

    Daily 8:30 am–5:00 pm

  • Cuisines

    Canadian, Scottish, American

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Street Parking

  • Payment options

    AMEX, MasterCard, Visa

  • Additional

    Cafe, Delivery, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Takeout, Weekend Brunch, Wheelchair Access

Gift card

Gift card

Send gift cards instantly by email or print to present in person.

Send a gift card
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