The food is good at Donato & Co. but for the second time the service was very, very, painfully slow. This recent time, the manager explained first a shortage of wait staff, then a problem with production in the kitchen. Whatever, there is no excuse for running a nice restaurant with poor service. The last time we a party of six were charged the automatic 20% gratuity. If a 'tip' is supposed to bear any resemblance to the quality of service, the 20% was totally out of line. I would not recommend Donato unless you have quite a bit of leeway time-wise.
I was taking a client and his wife and we weren't familiar with the town. Found donato & co. on open table and it was the closest to the hotel (Claremont). Service was a struggle as 3 of us had eaten before the 4th (client) got her entree. Food was ok.
Nice ambiance great food and service Easy to park Nice neighborhood
Excellent! Would highly recommend. Beautiful place, exquisite food.
Donato and Co. Is one of my favorite East Bay restaurants. The food is creative and delicious. The service is impeccable. The atmosphere is warm and happy; very European. One of the best features is the reduced noise level. One can enjoy quiet conversation.
From the gracious reception through the delicious food, Donato & co was comfortable and restorative. Good variety in their creative menu and all four of us were more than satisfied with the choice, preparation and presentation of the food. I am eager to visit again.
Fantastic experience during brunch hour this weekend. Will come again.
The food was delicious and very fresh. The chef combines in season produce to create delicious meals. The waiter was attentive to our needs and enthusiastic about the choices on the menu. It was quite because we there ahead of the crowds. Lovely meal enjoyed.
We love this place and dine there often. Great menu and great atmosphere. Friendly staff and really good food. We are regulars.
Went out to eat and the staff was spread so thin it made the service terrible. Took a very long time to even order drinks and a while to receive them. Wait times were all long. Food came out luke warm or almost cold. Not the best experience. Willing to give them another shot though. It may have just been a crazy night.
My husband and I love Donato, so when my brother and his wife asked where I'd like them to take me for a birthday dinner out, I said Donato. All of us enjoyed our food, and appreciated the sugestions of the engaging waiter we had come to know. In addition, when we were leaving the restaurant, a young food runner noticed that my sister-in-law was struggling along with her cane, and came forward to hold her arm all the way out to the curb!
Delightful dining experience. Attention paid to every detail of your dining experience. Great ambience.
Always, always amazing!
Wonderful food and service! We were surprised this place wasn't busier for lunch –– seems like a hidden gem to me!
Wonderful food and service. I enjoy many of the unusual offerings. I enjoyed a salad with exquisitely ripe nectarines. For garnish, the was a dehydrated, very thin orange slice that was sugary. It made the presentation beautiful and it was surprisingly delicious.
Delicious and unique Italian fare. Great service and ambiance. Highly recommended.
We always enjoy Donato’s. The service is attentive without being intrusive. The noise level is always very reasonable - we can talk freely without having to strain. The food is delicious and the cocktails and wine are devine.
We have been here 3 times now. Service is getting better. Very slow between courses. Entrees are hit or miss
Would recommend but with a discussion about quality of food and service
This was our second time at Donato. Marco is a great waitperson! We shared several dishes amongst the four of us, and they were all delicious.
Enjoyed the food. They had several favorites of mine, including fresh anchovies. Their lamb was perfectly cook and flavorful!
Friends and I celebrated a lovely birthday celebration at Donato and Co. It was a perfect setting and place. We so enjoyed our appetizers. The grilled calamari and octopus was scrumptious, along with the whole wheat pappardelle and funghi dish. The service could not be beat- our server Daniel was someone we all wanted to take home with us ;-). Definitely heading back again! Thanks, Donato and Co!
Staff very nice
Lunch was quite tasty. The staff were friendly and attentive and the casual, nicely designed space was enjoyed by our small group.
Great food👍 wonderful waiter. Will be back!
The service and ambiance was very nice. I wish the chicken liver had more flavor and was served with fresh toasts. The calamari entree was delicious though.
The food was delicious, the service was exceptional.
Unpretentious Italian in a beautiful loft space. Food was exquisite, from salads to pastas to seafood.
This was my third time and it was disappointing. The first two meals and experiences I had on different dates were fantastic.
Also, a guest of mine left their prescription glasses and we tried to call several times but no one returned our calls. We went back to the restaurant to inquire on two different days so that we could connect with a real person and were promised a call back whether or not the glasses were found. We never got a follow up call and I had inquire again on my last visit which was the one I commenting about.
Hopefully, my last experience was an anomaly as I noticed that the chef was not cooking on the evening of our mediocre experience.
This is a nice restaurant in a cool neighborhood. They serve delicious Italian food and wonderful wine and cocktails.
Excellent food and really felt like I visited Italy
Elegant, inventive use of local ingredients. Attentive and charming waitstaff. Quiet environment. Great value.
Wonderful evening - relaxed, great service and delicious! We had not been to donato since it first opened and truly had an all around excellent experience. We were a large group and received very personal attention and never felt rushed the entire evening. Everything was very fresh, tasty and came out in a timely manner. Be sure to save room for dessert.....all are scrupulous! Our evening reminded us of dining in Italy.
This was the most crowded it has been since I've been coming. It took about 20 minutes for the main course but other than that it was a fun, though noisy, experience. I highly recommend this neighborhood gem.
With so many great options for delightful Italian food in the Bay, I wouldn't rush back to this one. The food didn't feel thoughtfully prepared and the service was infrequent at best.
Donato is our excellent neighborhood GO TO restaurant. ONE PROBLEM is that my sword fish dinner was warm BUT NOT HOT. This has occurred before at Donato.
Another great meal and experience at donato. The food is always terrific. The service was a bit slow, but we visited at a peak time.
Fabulous Vibe, food and service!
An imaginative take on Italian essentials!
Inspiring menu. Terrific service. Reasonable prices. And in our neighborhood. What more could you want? Highly recommended.
donato&co. is our favorite neighborhood restaurant!
Everything was fine, unfortunately, except for the food. My husband ordered the special pasta with mushrooms which was good. The other friend ordered the ravioli- it was a bit gummy and very salty. The other person had the rigatoni with shrimp and pesto and again it was ver salty. Mine was the eggplant and zucchini with tomato sauce. It was awful I’m afraid. The flavor was bland, the eggplant mushy, the zucchini bitter. I really couldn’t eat it.
I live in the neighborhood and really want this place to succeed but the food has to be much better and the menu upgraded.