Had reservations prior to an event at the prudential center. We were seated promptly and service was great. Food was tasty and we got out in time for our event at the rock. Highly recommend!
Although I had made a reservation, there was a lot of confusion at the hostess station which is your first impression and needs to be fixed. When we finally were seated I was looking forward to having their branded Imperial Stout but was disappointed to hear from our server that t was no available there or at any of their locations due to some snafu with the brewer. As a result, we went with a Bud light ($4.50) and pitcher of Yuengling ($22). Note that BPR was a good value at $3 a can. Our appetizers were the 13 wings ($15) and ½ pound drunken shrimp ($14). Our main course was the three-meat combo ($22) with two sides.
Overall the wings (nice size) and collards were the best items, excellent! Very good were the St. Louis ribs, shrimp and coleslaw. The beef brisket was average as was the mac n cheese. Having brisket be the worst main item is not good for business and a “yuge” let down since it was always excellent in Syracuse.
We got there and were told by the Maitre D that “we don’t take reservations on event days”. This had never been communicated and in fact should have been told in advance particularly after we’d confirmed our reservation
Dinosaur BBQ is an interesting place with good BBQ. The place has an authentic southern feel and a nice selection of local microbrews as well as national brand beers. I had the Cajun deviled eggs and thoroughly enjoyed the rich mayo, mustard and egg yolk combination with a dash of Cayenne pepper for a nice, subtle kick. I ordered the trio meal, a tapas portion of beef brisket, pulled pork and pork ribs. Being from Oklahoma, living the last 23 years in Texas and enjoying BBQ across the country, my expectations for BBQ are high. As such, I rated the pulled pork 4/5, the ribs 3.5/5 and the brisket as 3/5. The BBQ sauce comes in a sweet and a spicy version. The sweet version is a traditional Kansas City style sauce. The spicy version was more akin to West Texas or southeastern US sauces. Both were very good.
If you are in Newark and willing to try a place that might appear out of place but it is very good meal at a good price, give Dinosaur a try. You’ll be happy that you did.
I really loved the fact that they honored my boyfriend and I's reservation because we were on a set time to eat. My server (I can't remember her name but she was "funsize" :-)/wore glasses/african american/worked this past Sunday) was amazing! She gave excellent service <3
Hostess with a Blue blazer and black dress was absolutely rude! Her co-worker, tall young woman with braids, was an absolute doll! I made reservations about 6 weeks prior, when I arrived the rude hostess stated that apparently reservations were not being granted. I stated that I did it online weeks ago and that it should be granted and she cut me off with an attitude saying “I understand what you did, no reservations today. Your wait will be 20mins” and rolled her eyes. Once seated, the kind hostess apologized for her co-workers rude behavior, this is not the kind of behavior needed in this type of establishment, first impressions go a long way! I don’t not understand where the miscommunication between the restaurant and open table occurred, but in a situation like this, it should not be the patrons fault.
The hostess was awesome. I left my notebook behind and she called via the OpenTable reservation I made earlier in the day. Notebook recovered within minutes!
Unfortunately we didn't get to eat our dinner. We arrived at 5:45 pm. Told the waitress we were attending the 7 pm bball game next door. Placed our order for apps, drinks and main course. Got our apps/drinks by 6:20 but kitchen was backed up due to large parties and bball game attendees. We had to leave w/o getting our dinner. Disappointing. Waitress was very nice though.
Had dinner there before a game. The food was actually quite good, the server was good and helpful but the experience at the door was not good. Almost walked out - glad we did not based on the food and server.
I would definitely come again to ey their dishes. The only thing I was not in favor was the restrooms are located downstairs. Both bathroom stall were inoperable.
The service staff was great. Exceeding all expectations. They had my Kane overhead beer on tap so big plus on that for beer selection. I was however not thrilled about the food. Wasn’t terrible but I expected more for a bbq place. May just been what I had but I will most likely not go back in and spend a hundred dollars again to find out.
Good was great. Enjoyed my sandwich with mac and cheese and whipped sweet potatoes. Also tried the donkey punch drink and it was good
Amazing food! Best bbq I’ve had in a long time. Service not so great. First was seated b the bathroom. When I asked for a different table they put us right by the kitchen. And it was super slow - waited a good 40 minutes for our food.
I have eaten here a number of times. My 4-star rating for food might be overly generous, but I've never felt cheated here, either. I ordered the potato salad as a side this time, and probably won't in the future, but my catfish was very tasty; the collard greens, while not the best I've ever had, were certainly satisfying; and the "Asian" cucumber salad was a perfect, refreshing accompaniment. I wish that they automatically supplied hot sauce at the table, because my husband's pulled pork probably could have benefited from an additional "kick." Dino BBQ is our preferred choice when we attend events at NJPAC. If the NJ Devils are playing a home game, or there's a major event at the Prudential Center, it can be extremely crowded beforehand.
Went her after a basketball game as it is right by the Prudential Center. Sat us right by the door and due to the crowd waiting for tables it was freezing. Really ruined the meal. Brisket was very good, ribs ok. Service was good.
My friend and i dined before the Lana Del Rey concert. We wanted something close to the venue. My friend got the pick 3 and I had the wings. Both were amazing. Plus I love places that i can get real sweet tea other than that crappy Lipton stuff haha. Steven was our server and he was great! We will be back!
Entire staff is clueless. I made a reservation for 7:30 on opentable. I arrived at 7:15. I was told I had to wait till 7:30. The place was empty and another group of people came in without a reservation for the same amount of my group and sat down right away. When I asked the girl why she said she was honoring my 7:30 reservation. Are you kidding me?
My server was as no better. 3 of the things we ordered were no longer available. Again are you kidding me. She then brought our ribs, etc on plates. The found normally comes out on trays. When I asked why she said they were out of them. I kid you not. My food also did not come with cornbread. When I asked she looked at me like I had 3 heads. She then proceeded to bring me 2 tiny pieces of cornbread 20 minutes into our meal which were clearly from some else’s leftovers.
I went here because I was at a Seton Hall game and have eaten at the Harlem Dinosaur BBQ which was 10 Times better than this dump.
Manager needs to be let go immediately as this place is a disaster!
Get the food via takeout if opting to dine in, only drink beer from a bottle , service is a mess from front of house to back, manager inattentive at the bar to the dumpster fire occurring around him. Multiple tables complained about service to minimal response. Won’t be going to this location again.
The food and waitress were great. I’ve eaten here many times in addition to Harlem and Syracuse locations. I have 1 criticism. I made my reservation 2 weeks ahead of time to eat pre-Seton Hall basketball game. The day before, I received a text message from the restaurant confirming my reservation. The morning of the reservation, I phoned the restaurant and asked if I could make it 30 minutes earlier. The man said yes. When I got to Dino BBQ, the receptionist told me Dinosaur Barbecue does not take reservations on game days. I showed her the open table confirmation and text from the restaurant to me. She said it did not matter. My reservation would not be honored. We had to wait 30 minutes to get seated and then could not order appetizers (I love their Wango Tango Wings) because we’d be late to the game. I would have appreciated it if she would have moved us ahead of the other groups because the mix up was their fault. I’d have given them 5 stars if they would have honored the reservation.
We made a reservation;however, when we arrived they said all reservations are cancelled on event nights. We had to wait quite a long wait. Food and service was outstanding!
First, I made reservations for 6 at 5:15 and when we arrived, they said they do not take reservations, so why does their website mention reservations..... Next, all 6 of us had ordered from the menu and then about 15 minutes later, we all had to order totally different things cause they were out of what we ordered.... NO SALMON, NO RIBS, NO BRISKET, NO CORNBREAD. We were all very disappointed.
Always looked forward to having a meal here so I made reservations through open table for my son’s birthday. When we arrived we were told that they do not accept reservations made through open table and would be able to seat us. I explained that I made the reservations through their own website which directed me to open table. We ended up sitting at the bar and not my idea of a birthday celebration for my 14 year old son. My recommendation is to update your site so you no longer show as partnered with dinosaur bbq when making reservations. The food was not great either. It’s like another big bbq spot that pre-makes their food and so when it comes out it not hot or made to order. Also they were limited in the side and dessert dishes. What kind of bbq spot doesn’t have mashed potatoes?! I would have to say I ok with not ever going back.
We had an awful experience. First of all we had a show to attend at NJPac at 7:00....knowing this location is busy especially when there are events in Prudential Center and NJPac - I went online to reserve a table for 2 at 5:00pm. When We arrived at the restaurant we were told that they could not honor the reservation because there were events that night and that we would have to wait for a table with a 45 minute wait. We opted to sit at the bar since we had a limit on our time. As we sat at the bar we ordered 2 beers and we received them in a plastic solo cup because they didn't have their pilsner glasses washed. We waited 10 minutes to be served the beer and Were given a menu to order. After we decided what to order is when we were told that 3 of the items we wanted were not available. So now we had to rethink our order. Once we reordered we were told after waiting another 30 minutes that one of the main entrees we ordered were no longer available. Now we have been there for 1 hour and have less than 15 minutes to eat so we had to quickly order something else and scarf it down so we could make our show. Part of the meal was cold. We asked to speak to
Manager since we were having a terrible experience. He explained about the "scratch kitchen" and how it is common that they could run out of food. We wanted the ribs which was the reason we went there and they ran out of Korean and St Louis style ribs. So the manager did comp our meal and he gave us a GC to return on another date. My advice would be avoid a night where they have events going on if you want to get a table and food you wish to order.
We went after and event at Prudential Center. They were not honoring reservations at first because the "system was down". People were yelling and chaos ensued. Finally sat after 30 minutes waiting. We sat by the door and every time it opened we froze (it was 0 degrees out). The appetizer of wings came out cold. The kids food came out quick. But adults took a much longer time. We asked for desert menu while we were waiting for our food (kids already finished) and were told the person who is in charge of desert was on vacation. That's right -there was NO DESERT! I've never been to a restaurant with no desert options. One time a restaurant even went out to buy Oreo's as a consolation to their non existing desert. The staff seemed fluttered and not on top of their game. The entree's were good - but i don't think i would be back anytime soon.
We went before the Seton Hall basketball game. Service started out a little shaky, think it was a shift change. However, once in the groove service was amazing and although they had a huge crowd we were never rushed through our meal and even had another round of beers after our check was paid.
We had horrible experience.
Waiter Took our food order and we did not see the food delivered for over one hour.
Will not return
Overall good. Not a lot of communication from the girl at the front desk when you check in. And wasn’t just me. Another group checked in right after me and didn’t say anything back. Checking on tables? It’ll be a few minutes? Just kinda stood there and then we needed to ask what was going on..
Good Food-lousy slow service was especially noticeable as we gave ourselves an hour and 15 minutes to eat and then walk to basketball game just steps away...We made the open table res for 4 however a snow storm delayed our arrival and we called to hold reservation as we looked for parking....only to be told "we don't take reservations for special events"...it wasn't an issue as we arrived within 5 minutes and got a table but if that's the case what is the point of having a reservation???? again slow uninterested wait staff made the afternoon less than what it could have been
The servers were great and very nice but they need to change the front of the house...the hostess was very rude. We almost walked out based on her attitude alone.
Probably won’t go back based on this experience as other good bbq places are starting to pop up in nj and these guys aren’t going to be the only decent place for ribs and brisket any longer
It seems like a lot of their bad reviews are due to reservations from open table not being honored or being lost when patrons show up, which is exactly happened to me.
I would suggest open table and dinosaur rethink their relationship. I don’t think it’s good for either of their reputations to have this keep happening .
Like all the Dinosaurs I've been to (Harlem, Syracuse, Troy and Brooklyn,) this is a fun place to eat and spend time with friends. As always, the food was good and the prices very reasonable. I have to remember to leave room for dessert one day.
Food was average. No cornbread gave rolls instead. We eat at Rochester Dinosaur and it is hands down a lot better.
Amazing Service! Terrific food! Would highly recommend.
The service, though courteous, helpful and friendly, was exceedingly slow.
No review. But the first thing we were told when we arrived and said we had a reservation was that there was a problem with Open Table and they had no reservations. Lovely.
They did not keep my reservation. They said open table was not working. Disappointed on that factor. I made a reservation for a reason. They sat me ASAP, which was great and I appreciate and will eat at dino BBQ continuously. But , I would expect more professionalism then the host saying “open table doesn’t work”
I love the atmosphere of this place. How can you go wrong with Bar-B-Que?? The Food is good, but we were there on a Thursday night with no Prudential Center event, and the service was slow. It was 20 minutes before we got a drink. The food was good and I really want this place to be successful, I just wish the service had been a bit more attentive and speedy.
Food was awesome(as always). Waited 35 minutes for someone to take out order. And that was only because I flagged down the manager(who was very nice). Found out later that the waiter/waitress didn't come to work. Usually the service is good.
Had a problem this time. Plates were greasy and sent them back. Also I was given a gift card from a friend for $25.00. When I presented it, it came up as only $10.00. Got my friend on the phone and she confirmed $25.00 with her confirmation number which she had placed on the phone. She said on the phone when you order a gift card It has to be $25.00 and up not $10.00. The manager is suppose to follow up on this and get back with me. I was there Sunday and today is Wednesday, no call back yet.
Arrived a few minutes before our reservation at 2 for lunch and there was a line out the door and around the side of the building. They were completely overwhelmed at the check in. Apparently a Disney show just ended across the street and people had reservations but the line out the door and confusion were to much for me to handle so we left. Disappointed!!!
From Syracuse! Will seek out Dino BBQ wherever!!! Love the food n atmosphere
Service a bit sketchy but accomodated👍🏻❤
Many thx for all!!! Wish there were one in the St Pete's FL area!