Devonshire Arms - Baslow

Devonshire Arms - Baslow 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. G

   Geoffrey

   Derbyshire2則評論

   4.0

   在2025年4月27日用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 3
   4. 氛圍 4

   We arrived earlier than planned and ordered drinks at the bar and explained our situation. Bringing forward our booking by 30 minutes wasn’t a problem. We sat on the terrace outside to enjoy our drinks and went into the restaurant at the new time, all good. We were there for Sunday lunch and roasts are on the menu but the menu is far wider with a very good choice of dishes and specials. The dishes we chose were varied but included 3 roast beef and 1 chicken and 2 more from the wider menu. The food was served in an appropriate time and the portion sizes were good. Unfortunately the chicken roast was served on a much smaller plate and on enquiring why it turned out that it had been served as a child’s meal. The recipient didn’t want to make a fuss so just asked for the chicken portion to be added to. In reality the server should have taken the meal back to the kitchen and had it replaced. All in all the main courses we well presented and tasty. We ordered puddings and of the 5 ordered only 4 were served. One had been forgotten and it was after about 10 minutes we chased it up and the error was corrected. All the puddings were very tasty. The food and drinks prices are very reasonable and we all enjoyed our meals. Pity about the problems with the service and I’m sure it’s not typical of the standard they set themselves.and we let the 10% optional gratuity stand.
   

   Devonshire Arms - Baslow已在2天前回覆

   Dear Geoffrey, Thank you for taking the time to share your experience at The Devonshire Arms. We're pleased to hear that you enjoyed our varied menu and found the food to be well presented and tasty. We apologise for the mix-up with the chicken roast and the delay with one of the puddings. Your feedback is invaluable and will be shared with our team to ensure we improve our service. We're glad you found our prices reasonable and appreciate your understanding. We hope to welcome you back soon for an even better experience. Best regards, The Devonshire Arms Team
   

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2. P

   Paul

   Derbyshire1則評論

   1.0

   在2025年4月26日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 2
   4. 氛圍 2

   Lacking in staff, resulting in slow service and overcooked food. The food was so hot my wife severely burnt the inside of her mouth.
   

   Devonshire Arms - Baslow已在2天前回覆

   Dear Paul, Thank you for your feedback. We're very sorry to hear about your experience. We take such matters seriously and will address the staffing and food preparation issues you mentioned. Your comments will help us improve. Best regards, The Devonshire Arms
   

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3. N

   Natalie

   Derbyshire1則評論

   5.0

   在2025年4月21日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   We had a lovely meal here, the food and service were excellent!
   

   Devonshire Arms - Baslow已於2025年4月28日​回覆

   Dear Natalie, Thank you for your kind words! We're thrilled to hear you enjoyed your meal and the service. We look forward to welcoming you back soon. Best wishes, The Devonshire Arms Team
   

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4. I

   Ilona

   Norfolk/Suffolk10則評論

   4.0

   在2025年4月20日用過餐

   1. 整體 4
   2. 食物 3
   3. 服務 5
   4. 氛圍 5

   We tend to visit Devonshire Arms during our stay in Peak District every year. The service is always good, staff polite and helpful. My husband ordered chicken Sunday roast. The meat was very dry and not edible. My husband complained and it was handled very well by a waitress and a manager. They apologised and didn’t charge for a meal. They also offered a free dessert. Rest of us had very tasty and well cooked meals. Overall, it was a good experience for most of us. We will return next year.
   

   Devonshire Arms - Baslow已於2025年4月28日​回覆

   Dear Ilona, Thank you for your continued visits to The Devonshire Arms and for taking the time to share your experience. We're pleased to hear that you generally enjoyed your meals and found our staff polite and helpful. We apologise for the issue with your husband's chicken Sunday roast but are glad it was resolved to your satisfaction. Your feedback is invaluable, and we will use it to ensure we maintain our high standards. We look forward to welcoming you back next year. Best regards The Devonshire Arms Team
   

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5. L

   Lee

   London3則評論

   5.0

   在2025年4月13日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Lovely Sunday lunch , got there earlier than our table reservation and we were welcomed. Food was hot and service was prompt. Would recommend.
   

   Devonshire Arms - Baslow已於2025年4月21日​回覆

   Dear Lee, Thank you for your wonderful review! We're delighted to hear you enjoyed your Sunday lunch and that our team made you feel welcome. We appreciate your recommendation and look forward to seeing you again soon. Best regards, The Devonshire Arms Team
   

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6. K

   Karen

   Derbyshire1則評論

   5.0

   在2025年4月13日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   An excellent location from Chatsworth House. The food was very good, portion sizes were good and everyone enjoyed the meal.
   

   Devonshire Arms - Baslow已於2025年4月21日​回覆

   Dear Karen, Thank you for your lovely review! We're delighted to hear you enjoyed your meal and found our location convenient for Chatsworth House. We hope to welcome you back soon. Best regards, The Devonshire Arms Team
   

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7. G

   Gaenor

   Derbyshire1則評論

   5.0

   在2025年4月11日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Thank you for great service, lovely food, and an unexpected surprise to help celebrate my birthday.
   

   Devonshire Arms - Baslow已於2025年4月14日​回覆

   Dear Gaenor, Thank you for your lovely review! We're thrilled to hear you enjoyed the service, food, and birthday surprise. We look forward to welcoming you back soon. Best wishes, The Devonshire Arms Team
   

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8. G

   Gill

   Shropshire1則評論

   1.0

   在2025年4月10日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 3
   4. 氛圍 3

   We had booked based on the online menu and had hoped for the supper club menu (selected days). When in Baslow, we read on a board outside this was Wednesdays only. On arriving we were told there were two items not available - the restaurant was not busy. My friends chose... 1) the pie and pint option. On paying, it was revealed that the pint he had chosen was not oncluded in the deal so he was charged for it. However, on complaining, this was changed. 2)the sea trout and prawns. When this (finally) arrived, it was lukewarm and dried up. It had obviously been standing on the side. My husband and I both chose the Korean chicken burger and Asian slaw. What came was a pice of breadcrumbed chicken and four slices of raw pepper. Nothing whatever Korean and/or Asian.
   

   Devonshire Arms - Baslow已於2025年4月21日​回覆

   Dear Gill, Thank you for taking the time to share your feedback. We're genuinely sorry to hear about your recent experience at The Devonshire Arms. In future if you are wanting a specific menu it might be best to contact the venue first to check what days it is served to avoid disappointment. We also apologise for the confusion regarding the pie and pint deal but it does list the drinks included in the offer on the menu, we will look for a way to make these clearer. Your comments about the dishes are noted and we regret that they did not meet your expectations. Your feedback is invaluable, and we will address these concerns with our team to ensure improvements are made. We hope you might consider giving us another chance in the future. Kind regards, The Devonshire Arms Team
   

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9. J

   John

   London5則評論

   5.0

   在2025年4月6日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Very nice venue, excellent service, superb food. Would definitely return.
   

   Devonshire Arms - Baslow已於2025年4月7日​回覆

   Dear John, Thank you for your kind words! We're thrilled to hear you enjoyed the venue, service, and food. We look forward to welcoming you back soon. Best regards, The Devonshire Arms Team
   

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10. L

    Lynn

    Essex4則評論

    4.0

    在2025年4月5日用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 4
    4. 氛圍 5

    Lovely environment and dog friendly. Waiting staff were lovely but service was very slow presumably due to staffing. Food was excellent but desserts very overpriced.
    

    Devonshire Arms - Baslow已於2025年4月7日​回覆

    Dear Lynn, Thank you for your kind words about our environment and staff. We appreciate your feedback regarding the service speed and dessert pricing. We're glad you enjoyed the food and hope to welcome you and your dog back soon. Best regards, The Devonshire Arms Team
    

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