Dean's Italian Steakhouse
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Distancing maintained in common areas
- Sick staff prohibited in the workplace
Steak & Eggs
Wagyu flat iron, eggs your way, crispy potatoes
Baked Crab Cake
Jumbo lump blue crab, remoulade, lemon
Matt was an awesome server! The good and service were impeccable!
Food was great but options were less due to chicken shortage! Regardless experience was great and staff was accommodating
Overall a very good experience. The food was excellent. Service was good also. Slow at first, but things picked up and made up for that. We will go back. Thank you.
The only good thing about the entire experience was our steak. Considering it’s a steakhouse, I’m at least glad the steak tasted good. The atmosphere is strange because it’s in a hotel lobby so it’s hard to make it feel like a nice restaurant. For the price everything else we had was just ok. The salad, cocktails and pasta were just ok. The service was not great. We asked for recommendations and our waiter was not very helpful. We were served steak and then had to wait for steak knives, plates to be cleared, etc. I would really expect a top notch experience for the price. I recommend going to Oak or Steak 48 for an incredible dining steakhouse experience that is actually worth the price.
My friend and I had a pleasant evening at Dean’s tonight. The food and service was amazing. Our waitress was new but she was extremely knowledgeable and very informative. The manager stopped by and welcomed us and asked how everything was going. It was a refreshing experience compared to other restaurants here. Bravo! We will return.
From the server to the management to the chef, the staff was nothing short of amazing! They worked so well with my dietary restrictions and I felt very comfortable eating all the delicious food prepared for us. The burrata & tomato, wedge salads and bread were perfect starters. The wine list was not a book which I prefer and offered all price ranges. The scallops were huge and cooked to perfection. The tiramisu dessert was a perfect end to the meal but the real star was the barrel cut filet. It was better than any steak I have had elsewhere in Charlotte including Steak 48 and any steakhouse downtown. I already made our reservation to return in a few weeks!
For being a new restaurant this review really makes a general manager smile knowing we hit all points to the experience. Our staff has worked very hard to provide this level of service and food quality. We hope to have you back soon for another great visit. Eric Forsythe General Manager
Walked in with a warm greeting. Server was great and the food shmacked. Going back today for another fix!!!!
Great service and food.
Perfect location and ambiance for client lunch. Natasha is fantastic server. Highly recommend this for business or a great upscale leisure option.
Good food amazing service , our server Amelia was phenomenal and honest with the menu items . We will back to see her soon!
My steak was very chewy and kind of cold by the time I got it
The atmosphere was very plain and it felt like a hotel side restaurant. The service was pretty good but was disappointed in the food which was overpriced.
While our food and service was great I have to say that we ordered martini's while we waited for our table and they were horrible. $16 a piece and they were 2/3 full and not even in a martini glass. I stared at it for a minute waiting for the bartender to add some additional vodka so we'd have a full glass. Who doesn't have martini glasses? Save yourself the trouble and don't order.
Matt was excellent. Very personable and just a great server!
This was our anniversary dinner. The service was great. I was not a fan of the scallops. It left an interesting aftertaste. The food came out lukewarm despite the server said it was coming out of the oven.
My husband enjoyed the steak (ribeye) and the bread pudding was delicious!
Visiting Deans Italian Steakhouse was a pleasant experience. The food was amazing and the atmosphere was relaxing. We really enjoyed our date night and will come back to visit soon.
Thank you for the rating and kind words about our restaurant. We have taken pride in a short time to provide great food and service. We look forward to having you return soon for another great visit. Eric Forsythe General Manager
Everything at Dean’s checked all of the boxes. The food was phenomenal! From our appetizers all the way through to dessert. We must thank our Server Mattie for coursing out a fabulous dinner and helping us make those hard decisions along the way! I know I’ll definitely be coming back. Maybe even tomorrow!
Thank you for that incedible rating and kind words about your visit to Deans. Also I would like to say I am glad to hear about Mattie giving you great service and hope to have you back soon. Thank you Eric Forsythe General Manager
Went for lunch and sat outside. Very nice atmosphere for city street level dining. Will definitely return.
The food and service was outstanding. Our server Bruce was amazing
Thank you for the rating and kind words about Bruce as he is great at what he does. We hope to have you back so Bruce may take care of you again. Eric Forsythe General Manager
The food was average. One of the things that brought us there was a social media post they did showing a photo of the fillet Oscar. I ordered that, and what I received was nothing like the photo, no jus under the steak, the asparagus was hardly cooked at all, and the hollandaise sauce had absolutely no lemon. It was completely white not yellow and zero flavor. in the social media post it showed large red chunks of crab meat, what I received for a couple crumbles of lump crab meat. we don’t mind paying these kind of prices for food, and we do often, but what was delivered was not at all worth the price.
Hi Scott just wanted to say thank you for your comments and letting us know about your experience. I do believe we have much better food than you received. I would like to have you back in as my personal guest and let us show you how we can knock it out of the park. Please let me know if you will give it another try as we are still working out some of the kinks being on the newer side. Eric Forsythe General Manager
Service is exemplary. The wait staff is helpful but not overbearing. Excellent recommendations.: the wedge salad, choices of steaks ... our waiter was one of the best in Charlotte.
Wow thank you for your rating and extremely kind words. We take pride in the short time we have been open to provide great food and service. We hope to have you back soon. Eric Forsythe General Manager
Great experience, food, and service. Our server, Kristin, did an incredible job at explaining anything on the menu we had questions about and was very attentive. The drinks were good and had their own twists on them. The steak, Mac n cheese, and asparagus were all perfect. However, the burratta was definitely my favorite thing on the menu. I would definitely dine here again.
Thank you for the great review! We will definitely recognize Kristin for her outstanding service. We will see you again soon!
Outstanding. Service was spectacular. Sam was the best! Food was amazing.
Came here for my boyfriends birthday. I enjoyed the food. Would love to see more dessert options as we skipped out on that portion because we didn’t like any of the options. But loved our waitress she was so sweet! Crab cake was sooooo good!
Amber, thank you for the nice review and celebrating your boyfriend's birthday with us! We agree, the crab cake is amazing! We will see you soon!
Wonderful experience. Amelia was our server and she was fabulous. Will definitely come back and ask to sit in her section!
Thank you for the great review. We will recognize Amelia for her fabulous service. We will see you soon!
Lovely service , very attentive
Thank you for your review and rating and look forward to having you back in soon. Thank you, Eric Forsythe General Manager
Waitress didn’t even bring menus or food for 15 minutes, then forgot our order 20 minutes after we placed it. Food was great, service was shameful for such an expensive Marriott restaurant. Someone needs to tighten up on the staff here, we had multiple issues.
Maddie was amazing. The lobster was great. Great service
Ashley I wanted to say thank you for the rating and kind words about Mattie your server as he goes above and beyond everyday. Come back and ask for him anytime he is working. Eric Forsythe General Manager
My wife and I celebrated our 21st anniversary with a stay at JW Marriott and dinner at Dean's. Every thing at Dean's was exceptional. My only complaint was every time my waiter check on us he started a 3 minute conversation. Interrupting my wife and I conversation. But we had a great time and will be returning.
First off Happy 21st Anniversary and I am so happy you chose us to celebrate your special occasion. Glad everything was great and we do talk often about reading tables and when to be there and when to let guests enjoy their time. Thank you for your thoughts and hope to see you soon. Thank you, Eric Forsythe General Manager
Everything was incredible. Thank you to Lorenzo for taking such great care of us and making my wife’s birthday special.
Thank you for the rating and kinds words for Lorenzo as its his first week with us. Look forward to seeing you soon and please ask for Lorenzo. Thank you Eric Forsythe General Manager
breakfast was overall good but coffee service was a little slow…waitress was very nice
Thank you for your rating and kind thoughts on your breakfast experience. Coffee is the one thing that needs to be constant in the morning, so thank you for that thought and we can work on that piece. Thank you, Eric Forsythe General Manager
Probably won’t be back but if so would not do outdoor seating again. Tables are too close together that even staff cannot easily pass. Table was wobbly and had to request when could grab someone for standard items like salt and pepper. Service was slow. Food was tasty but not hot. White wine was opened and left on table (no cap) and had to request an ice bucket.
Service here was amazing!!! Sides are large enough to share for sure! The stake was amazing!
Just wanted to say thank you for your rating and kind words as my staff has really put in the time to give our guests a great experience. We hope to have you back for dinner or even weekend brunch. Thank you, Eric Forsythe General Manager
Rolling Stones concert with our son who lives in Charlotte!! Stayed there at the JW Mariott!
Crab cakes were excellent!
Not worth the price you will pay.
Our waitress was very social, friendly and some what attentive. Was hard to locate, find when we needed to pay and leave. We were there for brunch, host was nice enough to seat without all parties being present. Food was better than expected except it wasn't as hot as I like. The wagyu steak was smaller than anticipated but cooked as desired, tasty. The eggs were exceptional and cooked to liking as well. Expresso drink was amazing. It was a very nice day, at a very nice and inviting restaurant. I look forward to trying this place again!
outdoor seating is cramped, noisy, and buggy
Food was very good although with a very busy restaurant was a little slow. We were treated to a couple of appetizers and a dessert for the wait.
Dean's Italian Steakhouse offers takeout which you can order by calling the restaurant at (704) 499-6626.
Dean's Italian Steakhouse is rated 4.5 stars by 125 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.