Dean's Italian Steakhouse

4.5
125 Reviews
$50 and over
Steakhouse
Classic American steakhouse with Italian expression set in a modern, rustic open space. Menu features USDA Prime, Linz Heritage and American Wagyu as well as seafood, house-made pastas and Neapolitan-style pizzas made in custom Marra Forni Oven from Italy.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
Physical Distancing
  • Distancing maintained in common areas
Screening
  • Sick staff prohibited in the workplace
What 125 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.6
ambience
4.2
value
Noise · Moderate
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OT
vipOpenTable Diner
Charlotte
4 reviews
Dined 8 hours ago
Overall5food5service5ambience5

Matt was an awesome server! The good and service were impeccable!

OT
OpenTable Diner
Charlotte
2 reviews
Dined 2 days ago
Overall3food3service5ambience4

Food was great but options were less due to chicken shortage! Regardless experience was great and staff was accommodating

JC
JohnC
1 review
Dined 4 days ago
Overall4food5service4ambience4

Overall a very good experience. The food was excellent. Service was good also. Slow at first, but things picked up and made up for that. We will go back. Thank you.

OT
OpenTable Diner
Charlotte
1 review
Dined 4 days ago
Overall4food4service5ambience4

Great experience

OT
OpenTable Diner
Atlanta
2 reviews
Dined 4 days ago
Overall2food3service2ambience2

The only good thing about the entire experience was our steak. Considering it’s a steakhouse, I’m at least glad the steak tasted good. The atmosphere is strange because it’s in a hotel lobby so it’s hard to make it feel like a nice restaurant. For the price everything else we had was just ok. The salad, cocktails and pasta were just ok. The service was not great. We asked for recommendations and our waiter was not very helpful. We were served steak and then had to wait for steak knives, plates to be cleared, etc. I would really expect a top notch experience for the price. I recommend going to Oak or Steak 48 for an incredible dining steakhouse experience that is actually worth the price.

CZ
vipCandaceZ
Charlotte
5 reviews
Dined 4 days ago
Overall5food5service5ambience5

My friend and I had a pleasant evening at Dean’s tonight. The food and service was amazing. Our waitress was new but she was extremely knowledgeable and very informative. The manager stopped by and welcomed us and asked how everything was going. It was a refreshing experience compared to other restaurants here. Bravo! We will return.

OT
vipOpenTable Diner
Charlotte
26 reviews
Dined 4 days ago
Overall5food4service5ambience4

From the server to the management to the chef, the staff was nothing short of amazing! They worked so well with my dietary restrictions and I felt very comfortable eating all the delicious food prepared for us. The burrata & tomato, wedge salads and bread were perfect starters. The wine list was not a book which I prefer and offered all price ranges. The scallops were huge and cooked to perfection. The tiramisu dessert was a perfect end to the meal but the real star was the barrel cut filet. It was better than any steak I have had elsewhere in Charlotte including Steak 48 and any steakhouse downtown. I already made our reservation to return in a few weeks!

Dean's Italian Steakhouse
Responded 18 hours ago

For being a new restaurant this review really makes a general manager smile knowing we hit all points to the experience. Our staff has worked very hard to provide this level of service and food quality. We hope to have you back soon for another great visit. Eric Forsythe General Manager

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OT
OpenTable Diner
1 review
Dined 5 days ago
Overall5food5service5ambience4

Walked in with a warm greeting. Server was great and the food shmacked. Going back today for another fix!!!!

MR
MalyR
Atlanta
4 reviews
Dined 5 days ago
Overall5food5service5ambience5

Great service and food.

MK
MariaKing
Savannah
5 reviews
Dined 7 days ago
Overall5food5service5ambience5

Perfect location and ambiance for client lunch. Natasha is fantastic server. Highly recommend this for business or a great upscale leisure option.

OT
OpenTable Diner
Charlotte
2 reviews
Dined on October 19, 2021
Overall5food5service5ambience5

Good food amazing service , our server Amelia was phenomenal and honest with the menu items . We will back to see her soon!

ER
EmRoe54
1 review
Dined on October 19, 2021
Overall3food2service5ambience5

My steak was very chewy and kind of cold by the time I got it

AA
vipAllisonA
Charlotte
5 reviews
Dined on October 17, 2021
Overall3food3service3ambience1

The atmosphere was very plain and it felt like a hotel side restaurant. The service was pretty good but was disappointed in the food which was overpriced.

MG
MarcG
1 review
Dined on October 16, 2021
Overall4food5service4ambience4

While our food and service was great I have to say that we ordered martini's while we waited for our table and they were horrible. $16 a piece and they were 2/3 full and not even in a martini glass. I stared at it for a minute waiting for the bartender to add some additional vodka so we'd have a full glass. Who doesn't have martini glasses? Save yourself the trouble and don't order.

OT
vipOpenTable Diner
Charlotte
1 review
Dined on October 15, 2021
Overall5food5service5ambience5

Matt was excellent. Very personable and just a great server!

TR
vipTaraRob
Charleston
9 reviews
Dined on October 15, 2021
Overall3food3service5ambience5

This was our anniversary dinner. The service was great. I was not a fan of the scallops. It left an interesting aftertaste. The food came out lukewarm despite the server said it was coming out of the oven.

My husband enjoyed the steak (ribeye) and the bread pudding was delicious!

OT
OpenTable Diner
Raleigh
1 review
Dined on October 14, 2021
Overall5food5service5ambience5

Visiting Deans Italian Steakhouse was a pleasant experience. The food was amazing and the atmosphere was relaxing. We really enjoyed our date night and will come back to visit soon.

Dean's Italian Steakhouse
Responded on October 16, 2021

Thank you for the rating and kind words about our restaurant. We have taken pride in a short time to provide great food and service. We look forward to having you return soon for another great visit. Eric Forsythe General Manager

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OT
OpenTable Diner
1 review
Dined on October 11, 2021
Overall5food5service5ambience5

Everything at Dean’s checked all of the boxes. The food was phenomenal! From our appetizers all the way through to dessert. We must thank our Server Mattie for coursing out a fabulous dinner and helping us make those hard decisions along the way! I know I’ll definitely be coming back. Maybe even tomorrow!

Dean's Italian Steakhouse
Responded on October 15, 2021

Thank you for that incedible rating and kind words about your visit to Deans. Also I would like to say I am glad to hear about Mattie giving you great service and hope to have you back soon. Thank you Eric Forsythe General Manager

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S
Steven
Charlotte
2 reviews
Dined on October 11, 2021
Overall5food5service5ambience5

Went for lunch and sat outside. Very nice atmosphere for city street level dining. Will definitely return.

TM
TeeMo
Charlotte
4 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

The food and service was outstanding. Our server Bruce was amazing

Dean's Italian Steakhouse
Responded on October 16, 2021

Thank you for the rating and kind words about Bruce as he is great at what he does. We hope to have you back so Bruce may take care of you again. Eric Forsythe General Manager

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SL
ScottL
1 review
Dined on October 6, 2021
Overall3food2service4ambience4

The food was average. One of the things that brought us there was a social media post they did showing a photo of the fillet Oscar. I ordered that, and what I received was nothing like the photo, no jus under the steak, the asparagus was hardly cooked at all, and the hollandaise sauce had absolutely no lemon. It was completely white not yellow and zero flavor. in the social media post it showed large red chunks of crab meat, what I received for a couple crumbles of lump crab meat. we don’t mind paying these kind of prices for food, and we do often, but what was delivered was not at all worth the price.

Dean's Italian Steakhouse
Responded on October 8, 2021

Hi Scott just wanted to say thank you for your comments and letting us know about your experience. I do believe we have much better food than you received. I would like to have you back in as my personal guest and let us show you how we can knock it out of the park. Please let me know if you will give it another try as we are still working out some of the kinks being on the newer side. Eric Forsythe General Manager

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BA
BoneAppetit
1 review
Dined on October 6, 2021
Overall5food5service5ambience4

Service is exemplary. The wait staff is helpful but not overbearing. Excellent recommendations.: the wedge salad, choices of steaks ... our waiter was one of the best in Charlotte.

Dean's Italian Steakhouse
Responded on October 16, 2021

Wow thank you for your rating and extremely kind words. We take pride in the short time we have been open to provide great food and service. We hope to have you back soon. Eric Forsythe General Manager

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OT
OpenTable Diner
Charlotte
2 reviews
Dined on October 6, 2021
Overall5food5service5ambience5

Great experience, food, and service. Our server, Kristin, did an incredible job at explaining anything on the menu we had questions about and was very attentive. The drinks were good and had their own twists on them. The steak, Mac n cheese, and asparagus were all perfect. However, the burratta was definitely my favorite thing on the menu. I would definitely dine here again.

Dean's Italian Steakhouse
Responded on October 7, 2021

Thank you for the great review! We will definitely recognize Kristin for her outstanding service. We will see you again soon!

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l
viplizzzzbeth
Tampa
10 reviews
Dined on October 6, 2021
Overall5food5service5ambience5

Outstanding. Service was spectacular. Sam was the best! Food was amazing.

AM
AmberM
1 review
Dined on October 5, 2021
Overall5food4service5ambience5

Came here for my boyfriends birthday. I enjoyed the food. Would love to see more dessert options as we skipped out on that portion because we didn’t like any of the options. But loved our waitress she was so sweet! Crab cake was sooooo good!

Dean's Italian Steakhouse
Responded on October 7, 2021

Amber, thank you for the nice review and celebrating your boyfriend's birthday with us! We agree, the crab cake is amazing! We will see you soon!

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OT
vipOpenTable Diner
1 review
Dined on October 5, 2021
Overall5food5service5ambience5

Wonderful experience. Amelia was our server and she was fabulous. Will definitely come back and ask to sit in her section!

Dean's Italian Steakhouse
Responded on October 7, 2021

Thank you for the great review. We will recognize Amelia for her fabulous service. We will see you soon!

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a
vipannd
San Francisco
3 reviews
Dined on October 4, 2021
Overall5food5service5ambience5

Lovely service , very attentive

Dean's Italian Steakhouse
Responded on October 6, 2021

Thank you for your review and rating and look forward to having you back in soon. Thank you, Eric Forsythe General Manager

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OT
vipOpenTable Diner
New York Area
5 reviews
Dined on October 2, 2021
Overall3food5service1ambience2

Waitress didn’t even bring menus or food for 15 minutes, then forgot our order 20 minutes after we placed it. Food was great, service was shameful for such an expensive Marriott restaurant. Someone needs to tighten up on the staff here, we had multiple issues.

AM
AshleyM
Raleigh
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

Maddie was amazing. The lobster was great. Great service

Dean's Italian Steakhouse
Responded on October 6, 2021

Ashley I wanted to say thank you for the rating and kind words about Mattie your server as he goes above and beyond everyday. Come back and ask for him anytime he is working. Eric Forsythe General Manager

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l
lenellf
1 review
Dined on October 2, 2021
Overall5food5service3ambience5

My wife and I celebrated our 21st anniversary with a stay at JW Marriott and dinner at Dean's. Every thing at Dean's was exceptional. My only complaint was every time my waiter check on us he started a 3 minute conversation. Interrupting my wife and I conversation. But we had a great time and will be returning.

Dean's Italian Steakhouse
Responded on October 6, 2021

First off Happy 21st Anniversary and I am so happy you chose us to celebrate your special occasion. Glad everything was great and we do talk often about reading tables and when to be there and when to let guests enjoy their time. Thank you for your thoughts and hope to see you soon. Thank you, Eric Forsythe General Manager

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OT
OpenTable Diner
Charlotte
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

Everything was incredible. Thank you to Lorenzo for taking such great care of us and making my wife’s birthday special.

Dean's Italian Steakhouse
Responded on October 6, 2021

Thank you for the rating and kinds words for Lorenzo as its his first week with us. Look forward to seeing you soon and please ask for Lorenzo. Thank you Eric Forsythe General Manager

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h
hughes
Charlotte
3 reviews
Dined on October 2, 2021
Overall4food4service4ambience4

breakfast was overall good but coffee service was a little slow…waitress was very nice

Dean's Italian Steakhouse
Responded on October 6, 2021

Thank you for your rating and kind thoughts on your breakfast experience. Coffee is the one thing that needs to be constant in the morning, so thank you for that thought and we can work on that piece. Thank you, Eric Forsythe General Manager

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CL
CheneyL
Charlotte
1 review
Dined on October 1, 2021
Overall2food3service3ambience2

Probably won’t be back but if so would not do outdoor seating again. Tables are too close together that even staff cannot easily pass. Table was wobbly and had to request when could grab someone for standard items like salt and pepper. Service was slow. Food was tasty but not hot. White wine was opened and left on table (no cap) and had to request an ice bucket.

S
Sequoia
1 review
Dined on October 1, 2021
Overall5food5service5ambience5

Service here was amazing!!! Sides are large enough to share for sure! The stake was amazing!

Dean's Italian Steakhouse
Responded on October 6, 2021

Just wanted to say thank you for your rating and kind words as my staff has really put in the time to give our guests a great experience. We hope to have you back for dinner or even weekend brunch. Thank you, Eric Forsythe General Manager

Report
SJ
SusanJ
Sacramento
1 review
Dined on September 30, 2021
Overall5food5service5ambience5

Rolling Stones concert with our son who lives in Charlotte!! Stayed there at the JW Mariott!

SS
vipShelleyS
Charlotte
12 reviews
Dined on September 29, 2021
Overall5food5service5ambience5

Crab cakes were excellent!

OT
OpenTable Diner
1 review
Dined on September 27, 2021
Overall2food1service2ambience5

Food: D-
Service: C
Atmosphere: A+
Overall: C-
Not worth the price you will pay.

J
Johnie
Charlotte
1 review
Dined on September 26, 2021
Overall4food4service4ambience4

Our waitress was very social, friendly and some what attentive. Was hard to locate, find when we needed to pay and leave. We were there for brunch, host was nice enough to seat without all parties being present. Food was better than expected except it wasn't as hot as I like. The wagyu steak was smaller than anticipated but cooked as desired, tasty. The eggs were exceptional and cooked to liking as well. Expresso drink was amazing. It was a very nice day, at a very nice and inviting restaurant. I look forward to trying this place again!

CS
vipChipS
Charlotte
1 review
Dined on September 24, 2021
Overall4food5service4ambience4

outdoor seating is cramped, noisy, and buggy

k
vipkempwool
Charlotte
11 reviews
Dined on September 22, 2021
Overall4food4service5ambience4

Food was very good although with a very busy restaurant was a little slow. We were treated to a couple of appetizers and a dessert for the wait.

FAQs

Dean's Italian Steakhouse offers takeout which you can order by calling the restaurant at (704) 499-6626.

Dean's Italian Steakhouse is rated 4.5 stars by 125 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.