The bone in fillet was well seasoned, cooked to perfection, and presented nicely. The sides were generous portions enough for two.

I did however have an issue with the hostesses as I waited at the hostess stand far too long for them to find us a table.

We had reservations and we were seated in a high traffic area despite our request to be seated elsewhere.

Food quality and service from the wait staff I would say was exceptional, customer service from the hostess staff, needs improvement.

An excellent meal. Oysters were fantastic and the bone in strip was an excellent choice. Branzino was also well prepared and a good choice. Plan on coming back.

Very good food was on point staff was very polite and friendly

The steaks were a little overcooked for our taste, but we like them super rare. That said, they were probably appropriately cooked per other's standards. Everyone went out of their way to try and make it right. The steak was not too overcooked to eat so we were definitely okay with completing our meal. Again, the service was absolutely well worth our visit.

The food, staff and atmosphere was amazing. It was our first time as well as our one year weeding anniversary. The staff actually paid attention to this after we booked it which made our night wonderful. Definitely coming back.

Exceptional food, service from Jason and ambiance. Cannot wait to return. Must have steaks are what you need to order. Waygu is highly recommended.

Overall an amazing experience! We went for date night… My fiancée absolutely loved her pasta but my chicken was very bland. VERY!

I would still come back here because the ambiance and customer service. I would just steer away from the chicken entree.

It was an outstanding experience. Both food and service were superb!

Not vegetarian friendly!
Minestrone soup has pork although it's not listed on the menu.

Outstanding Experience

First of all please do acknowledge our server … he was the cherry on our amazing dine experience, the food was amazing and the ambiance top notch !

Thank you so much for helping me make my boyfriends birthday An amazing night !!!

Great food, service and ambiance but very expensive

My wife 36th birthday was great thanks to Alexis the waitress. Great service and food was amazing. The oysters was the icing on the cake. Thank you

Beautiful beautiful night! Our server was a bit tired/ overwhelmed. Besides that it was awesome

Great service, terrific wine list, steak tartare portion was meager. Burrata a winner although I would have left out the “moutard”, that was a miss for me. The short ribs gnocchi were tasty and yet a bit dry. Love the atmosphere. Rena , our server, was wonderful

Was good happy nice fancy restaurant

it was very good 😎 .

The heat was broken , it was so cold we had to dine in our wither coats. We were the only people in the entire restaurant and couldn’t be served. The food came out wrong and severely over cooked / ice cold , and it took over an hour to get food..Management was nonexistent. We will never return .

Everything I wanted and more for my Birthday Dinner. No complaints.

Packed in like cattle bumping into others while waiter escorted us. Had to ask server multiple times for same thing. No COVID protocol. Food was nothing to boast about. Expected better for the price.
Stick to Oak Steakhouse, or Del Frisco’s, or 131 Main.
This was horrible and we will NEVER return.

My wife and I enjoyed an anniversary dinner. The desserts were less than outstanding. Everything else from service to quality was Outstanding.

Great experience...service was spot on, and food is fantastic!

Loved the atmosphere! Our waiter Sam was fantastic and didn't miss a beat! From our wine, to the appetizers (wagyu meatballs, tomatoes & burrata, beef tartar) our meals (pork chop(was a bit too salty, but they offered to remake and make it right) & chicken piccata) and dessert(chocolate mousse & bread pudding), everything was outstanding!

Deans was just ok. I decided to try a new place for my boyfriend’s birthday, and I didn’t feel like this restaurant made it special. I actually had to remind our waiter that it was a birthday, even though I specified it on the reservation. I wasn’t looking for balloons and cake, but other “upscale”restaurants do at least acknowledge it… The food was good, so I will probably revisit, but just not for a special occasion!

The space was very nice and the food was very good . The service was punctual until the end of the meal when we had to asked for coffee refill and the check. The server was completely uninvolved she offered no comment about the menu the special items the food in general she did not even offer assistance in selections . We heard other servers telling about the meats and certain menu items. She asked if we had been there before and we said no but she just walked off. It was the strangest service I think I have ever had to be honest. There is quite a wine list and again no effort to suggest are even ask if I wanted suggestions!
However the kicker was parking after the 700 meal the parking was 25.00 I know that’s not much but they need to fix that are at least say use the valet or park here v here at least be upfront ! We could have used an Uber and saved 40 bucks for two cars! Seems petty but just seems like they could do better !

This was our second time and we were here for my husband’s birthday and it was truly wonderful. The ambiance/ decor/ set up is really nice, the service is probably the best we’ve had in Charlotte truly incredible people!! And the food is just stunning from start to finish.
Couldn’t recommend this restaurant enough!

Great food, amazing service. Loved everything about our experience and will definitely be back.

Celebrated my mom's birthday and first time here. The service was great, food was amazing and overall great experience.

Always a great food and atmosphere.

Excellent food and even better service!! The whole staff was great, especially Bruce!! Thank you for making my birthday special!!!

Good upscale steakhouse fare, within short walking distance of the Bank of America stadium

Excellent food and service. The best in Charlotte!!

My wife and I stayed at the Marriott JW for our anniversary, Deans is located in the hotel, so it was a no brainer for us. The restaurant was excellent, food was great and staff was terrific.. I ordered the king salmon and my wife ordered the steak, both were great. We will definitely return soon....

Made reservations for late brunch, arrived and restaurant was totally empty. We stayed anyway and Food was decent but very expensive like $6 for a side of bacon which consists of 1 strip of bacon . the empty restaurant for Sunday brunch should have let us know but we didn't heed

What a fabulous Christmas dinner we had! Our first time here and will definitely return! Bruce, our server, was fabulous as well and added to the pleasure of our evening!

Sam was outstanding server. Food cooked perfectly.

The filet is amazing. Service was great. Parking is east.

Went there for early Christmas Dinner before church. They took our 2:30 reservation. We sat there was only 1 other table, which I thought was odd. Ordered drinks they came but were not drinkable, like sucking on a lemon.
They exchanged them and before the new drinks arrived general manager came over to tell us kitchen was closing in 2 minutes and we had to order now. We explained we just got there, hadn’t even received our proper drinks. She didn’t care I told us we had to order by 3.
This service was a disgrace. The server was nice and apologetic. We order appetizers, because we needed sobering and frankly didn’t want to stay at that point. The food was mediocre at best, overpriced which I expected, but the FU demeanor of the management was appalling.
Do yourself a favor, never go here. The GM never asked us a thing about us, about our plans. Perhaps she had somewhere to be, well then get out of the hospitality industry because you have none and your staff reflects that. That a disappointment.

Our Anniversary dinner was OUTSTANDING! Our server Elizabeth was very kind and helpful when picking out items on the menu as it was our first time dining there. Every dish we tried was perfection! From the appetizer to the main entrée, Dean's Italian Steakhouse did not disappoint. Would come back again for another special occasion!

Food was delicious, everything we had was excellent!