Enable JavaScript to run this app.
Skip to main content
OpenTable logo
  1. Home
  2. United States
  3. Upstate New York
  4. Central New York
  5. Syracuse
Dave & Buster's - Syracuse, Syracuse, NY

Dave & Buster's - Syracuse

3.6
3.6
29 Reviews
$30 and under
American
Each Dave & Buster's has more state-of-the-art games than ever, more mouth-watering menu items and the most innovative drinks anywhere. From wings to steaks, we've got whatever suits your appetite and our premium bar assures we're stocked to satisfy! Plus, you can watch your game on one of our massive HDTVs with epic stadium sound.

Make a reservation

2 people

7:00 PM


Booked 4 times today

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of operation
    Mon–Thu, Sun 11:00 am–12:00 am Fri, Sat 11:00 am–1:00 am
  • Phone number
    (315) 401-3700
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress

What 29 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.6
3.6 based on recent ratings
  • 4Food
  • 3.2Service
  • 3.9Ambience
  • 3.7Value

NoiseModerate

29 Reviews
  1. PunaRay

    1 review

    5.0

    1 review

    Dined on November 11, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Thank you for the Veteran Day appreciation! Fun experience to share with the kids while celebrating the service of our veterans.

    Is this helpful?

  2. bryanb

    1 review

    1.0

    1 review

    Dined on October 7, 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    The worst service I’ve ever gotten. Will not be back.

    Is this helpful?

  3. JennyMicG

    Ottawa

    1 review

    3.0

    1 review

    Dined on September 23, 2023

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 2
    Food was ok, but the service was terrible. Spent more time chasing a waiter/bartender down than we did eating. I’d recommend skipping the food and coming well fed and enjoying the games separately

    Is this helpful?

  4. Anthony

    1 review

    4.0

    1 review

    Dined on August 16, 2023

    1. Overall 4
    2. Food 4
    3. Service 3
    4. Ambience 5
    Everything was great. My kids loved it, and I loved it. My only concern was the wait time while being served; it took a long time to be initially seen, and then a long time to receive the bill.

    Is this helpful?

  5. Merlin

    1 review

    2.0

    1 review

    Dined on August 9, 2023

    1. Overall 2
    2. Food 2
    3. Service 4
    4. Ambience 2
    Food tasted jarred. The fries were cold and stale. Tables squished together. Dining part was not great. Went for my birthday, was disappointed.

    Is this helpful?

  6. Nina

    New York Area

    1 review

    2.0

    1 review

    Dined on April 8, 2023

    1. Overall 2
    2. Food 1
    3. Service 4
    4. Ambience 2
    Way to loud waitress could not hear us, food was not what it used to be at all. No fun specials like there used to be. It’s been 7 years, we were so excited to go back, we were so disappointed. It’s changed so much possibly because of Covid but food, selection, value and overall place has gone downhill. So sad. I hope things can get back to the way they used to be.

    Is this helpful?

  7. BrookeV

    New York Area

    1 review

    1.0

    1 review

    Dined on March 25, 2023

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    I made a reservation for 22. We were seated at a table for only 14. I had to find someone to tell them it was wrong. The whole staff was miserable. After our first round of drinks we were told the bar was behind. We had empty cups for 3/4 of our visit. Only 2 meals were messed up so that was a plus. But the checks came out all wrong. The server then notified us that it was her first night. Shame on management for giving her us as our her first table. I could never find her when I needed her and worried if she was crying in the back. I called over management multiple times and no one would help at all. After 4 times, the checks were still not right. Needless to say it was the worst experience I have ever had. The waitress apologized a million times over but it truly wasn’t her fault at all. Management could have helped her and they chose not to. They lost out because maybe we would have stayed to play games. Instead we had to go to the bar and pay separately just to get drinks. This establishment has gone under so fast.

    Is this helpful?

  8. StephenF

    New York Area

    1 review

    1.0

    1 review

    Dined on February 24, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Hello, I want to apologize a head of time for my poor rating!! However that was my only options considering the fact that my kids were extremely disappointed because they were unable to experience Dave & Busters. Our family was unable to enjoy our family outing due to the mall closing because there was (at the time) an active shooting. So needless to say it was very disappointing. Thank you, Michelle Firenze

    Is this helpful?

  9. KarenR

    New York Area

    1 review

    4.0

    1 review

    Dined on January 28, 2023

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 4
    My son wanted to go there For his birthday. It was our 1st time ever being there. I made my Reservation online When I got there it was busy but there was no direction on where you're supposed to go when you come in nobody was around or anything so a few people Went ahead of us And they asked the people at the bar. When someone finally I told her we had a reservation she gave me a couple of seconds to get the table ready. The description of the food looked really amazing and when it came it was kinda sad and it didn't live up to its name. To play and eat is absolutely outrageous I would definitely go back again only to play.

    Is this helpful?

  10. jacklyns

    Toledo

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We were pleasantly surprised with how delicious the food was. Our boys had a really fun time as well!!

    Is this helpful?

  11. OpenTable Diner

    New York Area

    1 review

    3.0

    1 review

    Dined on January 8, 2023

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 2
    Food was cold for being the only table there. Philly cheess stake come out without chees on it. Very over priced food.

    Is this helpful?

  12. OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on January 8, 2023

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 1
    Had reservations but they had no table. When finally sat, we waited over 30mins for a server. Had to ordered from the bar. Server never came. Horrible service

    Is this helpful?

  13. ConnieY

    New York Area

    1 review

    1.0

    1 review

    Dined on December 31, 2022

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 1
    Dirty tables everywhere. Burnt food that had to go out and come back and my kids had to eat 20 min after everyone else. . Dirty silverware/napkins. Unfriendly host

    Is this helpful?

  14. KMkmkm

    New York Area

    1 review

    3.0

    1 review

    Dined on December 30, 2022

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 4
    We took our sons for a fun night out. The meal was such poor quality and very bad tasting. The price we paid for what we received was ridiculous. The games were fun.

    Is this helpful?

  15. OpenTable Diner

    Philadelphia

    1 review

    5.0

    1 review

    Dined on November 20, 2022

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    We were with a group of 40 for a hockey tournament and the service was incredible. For such a big group, service and food were fast and everyone had a great time. The staff was super pleasant and great with all the kids!

    1 person found this helpful

  16. Josh

    New York Area

    1 review

    4.0

    1 review

    Dined on November 19, 2022

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 5
    Had a reservation for a certain time. Got there and there were no tables ready so we had to wait to get a table. Thought that was the pony of a reservation? Wasn’t even greater as we walked in. Hostess had an attitude. Waitress was good. Had to wait several times for refills on drinks. Had another worker come to us because I was annoyed about my drinks. She said she would take care of it but all that happened was she went back behind the bar and waited for our waitress to come back and then told her to get out drinks so we had to wait even longer. Waitress knew we were done and waiting for the bill. Took almost 25 minutes to even get that. Besides the issues above, it was still a decent evening.

    Is this helpful?

  17. Steve

    New York Area

    1 review

    1.0

    1 review

    Dined on November 13, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    I’m probably the most lenient person in regards to food service but server sat us without the table being set up. The waitress took over 30 mins to grab our order and another 30 mins before she brought us our gaming card. Definitely will not be going back, the service was just unbearable. I should also mention, it wasn’t overly busy. Not that you can make that excuse every time but it was steady but I would classify it as being busy.

    Is this helpful?

  18. AlfredL

    New York Area

    1 review

    5.0

    1 review

    Dined on November 11, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Awesome meals and great deals for food and games, we will be doing this again very soon

    Is this helpful?

  19. Kfabs

    New York Area

    1 review

    2.0

    1 review

    Dined on November 5, 2022

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 2
    Drinks from the bar were sent back twice for being incorrect. Nacho cheese was served ice cold for pretzels. Took forever to order more beverages, service sucked. But from the looks of it there was only 1 server. Very disappointed. Waste of money.

    Is this helpful?

  20. LizzyD

    New York Area

    1 review

    3.0

    1 review

    Dined on October 22, 2022

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    Don’t go for the food!!! 5 entrées ordered and only one was great, 2 were okay. Waitstaff is overworked, clearly underpaid because the attitude and lack of service clearly showed it.

    Is this helpful?

  21. Maiii

    New York Area

    1 review

    5.0

    1 review

    Dined on October 21, 2022

    1. Overall 5
    2. Food 1
    3. Service 1
    4. Ambience 2
    My son and his cousins had a blast playing the games! BUT, today was the FIRST time EVER! Our food was half hot half cold! Our server was no where to be found. Other servers had to help us, only seen our server twice! Asked her to replace one of the kids drinks cause it was sweet. And she gave me a dirty look, and came back 10 minutes later with a soda. I’ve served before, and I’d never do that to any of my guest! I’m disappointed

    Is this helpful?

  22. GeorgeB

    Washington DC

    13 reviews

    vip
    4.0

    13 reviews

    Dined on September 4, 2022

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    D&B have really up’d their game when it comes to dining. We had a large party and they were able to accommodate all of us. The food offered great variety, was fresh, and pleased many different ages and palettes from 3 to 73. Will definitely consider eating there again for a large diverse group.

    Is this helpful?

  23. OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on August 31, 2022

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 4
    We were celebrating after a week of meetings and service. The team enjoyed the ambiance and food during our visit.

    Is this helpful?

  24. Lori

    New York Area

    1 review

    1.0

    1 review

    Dined on August 27, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Very bad service, our food was wrong and it was cold. I will not be going there again. Very expensive for the garbage food we had!

    Is this helpful?

  25. Jenn

    New York Area

    1 review

    5.0

    1 review

    Dined on August 24, 2022

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Hostess/front desk and wait staff were all great!

    Is this helpful?

  26. KMM312

    New York Area

    1 review

    3.0

    1 review

    Dined on August 13, 2022

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 4
    Food was not great. Waitress was good, though. Staff at front was more concerned with their text messages than customers standing right in front of them. Will return for the gaming experience, but definitely not for dining.

    Is this helpful?

  27. 315QuietStorm

    New York Area

    1 review

    5.0

    1 review

    Dined on July 29, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The staff was very welcoming and helpful. My daughter really enjoyed her party.

    Is this helpful?

  28. Kaina

    1 review

    5.0

    1 review

    Dined on July 14, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Food was delicious! For going so late, they had everything I wanted and was still fresh. They had the best drinks and the new fried Cinnamon Toast Crunch icecream was my favorite 10/10 recommend

    1 person found this helpful

  29. JackC

    1 review

    1.0

    1 review

    Dined on June 11, 2022

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 3
    Waitress forgot to ask us if we wanted drinks. We had to tell her we wanted them. Then she just never brought us our drinks. We were done eating before they got to us. Bad to talk to a manager. Waitress literally just never came back to us after our initial order. Didn't even deliver our food. We were nice to her and she seemed nice too so not sure what happened.

    1 person found this helpful

FAQs

Dave & Buster's - Syracuse is rated 3.6 stars by 29 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 4 times today
Google Map for Dave & Buster's - Syracuse

10335 Destiny USA Dr, Syracuse, NY 13204

Additional information

  • Neighborhood
    Syracuse
  • Hours of operation
    Mon–Thu, Sun 11:00 am–12:00 am Fri, Sat 11:00 am–1:00 am
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Banquet, Beer, Cocktails, Entertainment, Full Bar, Happy Hour, Wine
OpenTable
  • About Us
  • Blog
  • Careers
  • Press
More
Businesses
  • Restaurant reservation software
  • Industry insights
  • Hospitality resources
  • Marketing resources
  • Operation resources
  • How to open a restaurant
  • For restaurants
  • For restaurant groups
Join us on
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Do Not Sell or Share My Personal Information
  • Cookie Preferences
Copyright © 2023 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved.
OpenTable is part of Booking Holdings, the world leader in online travel and related services.
Booking Logo
Priceline Logo
KAYAK Logo
Agoda Logo
Rentalcars Logo
OpenTable Logo