Dave & Buster's - Sevierville

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1. K

   Kelo

   Washington DC

   1 review

   4.0

   1 review

   Dined 4 days ago

   overall4food5service4ambience4

   Great service with one hiccup. We were not in a hurry....Food was hot & tasted amazing. Cost of games is crazy ridiculous.

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2. KC

   KamayaC

   1 review

   3.0

   1 review

   Dined on January 8, 2023

   overall3food2service2ambience3

   Reserved table online. Still had to wait 20 minutes to be seated despite it only being 6 tables seated (I counted) food took forever… and came cold. The amount of credit to play game is expensive. Prize area was very unorganized.

   Report
3. KM

   KatieM

   1 review

   2.0

   1 review

   Dined on January 5, 2023

   overall2food2service1ambience4

   Restaurant was not very busy and service was horrible. Some of the food came out cold and the kids meal was actually so disgusting that our child wouldn’t eat it and we had them take it off the check. Encountered quite a few games that weren’t working.

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4. OT

   OpenTable Diner

   Orlando

   1 review

   3.0

   1 review

   Dined on January 1, 2023

   overall3food2service3ambience3

   ID policy is ridiculous!!!

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5. BB

   BruceB

   Oklahoma City

   2 reviews

   5.0

   2 reviews

   Dined on December 31, 2022

   overall5food5service5ambience4

   We all enjoyed the games and the food/service was surprisingly good. The burgers and chicken wings exceeded our expectations. The environment is noisy and not too great of an atmosphere to talk but great energy for playing games.

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6. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on December 28, 2022

   overall1food3service1ambience3

   Server was rude rolled her eyes at my 7 year old.

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7. OT

   OpenTable Diner

   Charleston

   1 review

   vip
   1.0

   1 review

   Dined on December 26, 2022

   overall1food1service2ambience1

   Not a restaurant…an entertainment facility. Not many restaurants open in town on Christmas Day….so tried this one. Food took almost an hour and a half to arrive. Poor quality and overcooked trash. Won’t make the mistake of patronizing this franchise again. Yuck

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8. SS

   SylviaS

   1 review

   3.0

   1 review

   Dined on December 23, 2022

   overall3food2service3ambience5

   Parmesan chicken was dry and pasta had no flavor. The drink was great.

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9. OT

   OpenTable Diner

   Portland

   5 reviews

   vip
   3.0

   5 reviews

   Dined on December 22, 2022

   overall3food5service5ambience1

   Hostess was rude and lazy she was inflexible and snotty. Place was empty and still wouldn’t accommodate a large birthday. Waitress was great. Good food. But bad impression ruined the night.

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10. T

    Therrington

    1 review

    1.0

    1 review

    Dined on December 11, 2022

    overall1food1service1ambience1

    They had a total of maybe five tables the whole time we were there. Our server Holly seemed completely out of it. My party went without drinks for long periods of time and my husband’s bar drink she walked by about three times. She came to tell him that she was waiting on the bar to make it and he pointed out that it had been sitting at the bar waiting for her to pick it up. She completely failed to get the order of the other table that was with us. The manager came out to get their orders after I requested the bartender to retrieve him. While he did get our orders in and refills to our table , the service continued to deteriorate. One of my party actually went next door to another restaurant and good food, because they were tired of being ignored. We had to ask the bar for many things throughout the experience. I will not be back and I now understand why the building was empty.

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11. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on December 2, 2022

    overall1food3service1ambience3

    Service was terrible

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12. s

    stacy

    1 review

    2.0

    1 review

    Dined on November 20, 2022

    overall2food1service2ambience2

    Reservations for 530, didn't get food until 8pm and it was cold- we sent it back. Large party of 21, single server had minimal help and other tables.

    Report
13. CG

    CarolineG

    1 review

    4.0

    1 review

    Dined on November 20, 2022

    overall4food3service4ambience3

    Music was too loud in the dining area. Had to yell across the table to carry on conversations.

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14. JJ

    JessiJames

    1 review

    2.0

    1 review

    Dined on November 20, 2022

    overall2food2service2ambience1

    We had a reservation and waited approximately 30 minutes past our reservation time at the hostess stand with them trying to figure out what was going on. Meanwhile people were walking in without reservations and being seated immediately. It was obvious there was no management present. It was a bad start to our experience from the get go and it was lackluster from there. Will not return.

    Report
15. MG

    MelissaG

    1 review

    3.0

    1 review

    Dined on October 27, 2022

    overall3food2service1ambience2

    Very poor service. Waitress came to table 2 times. Not including food delivery. Took way to long to prepare food and the burger way way over cooked. There were oy a few people even in the restaurant. Arcade was great. Many different games and loved the adult prizes

    Report
16. M

    Maurissab

    1 review

    5.0

    1 review

    Dined on October 17, 2022

    overall5food5service5ambience5

    A great place for fun and games and the service was wonderful!! I'd spend all day here if I could.

    Report
17. BC

    BaileyC

    1 review

    3.0

    1 review

    Dined on October 15, 2022

    overall3food1service1ambience2

    Honestly food was poor service was poor and it was exceedingly loud.

    Report
18. OT

    OpenTable Diner

    Louisville

    1 review

    5.0

    1 review

    Dined on October 7, 2022

    overall5food4service5ambience5

    It was a fun family atmosphere.

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19. S

    Smiley

    1 review

    4.0

    1 review

    Dined on October 2, 2022

    overall4food4service5ambience4

    Portion size is small for the price. Food was salty

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20. OT

    OpenTable Diner

    Atlanta

    1 review

    5.0

    1 review

    Dined on September 17, 2022

    overall5food5service5ambience5

    Celebrating my birthday

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21. KA

    KymA

    1 review

    5.0

    1 review

    Dined on September 4, 2022

    overall5food5service5ambience5

    Hannah was absolutely amazing , she took everyone’s order with all the special request without writing anything down and she got everyone’s order perfect, she was very polite and professional !!!!! The Green hair was a bonus!!!!!!!

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22. CH

    ClayH

    1 review

    1.0

    1 review

    Dined on August 28, 2022

    overall1food4service1ambience1

    We reserved party room and was not given one upon arrival for group of 15. Very embarrassing to be in charge of the bookings and Dave and busters staffed promised it and didn’t deliver. Food was very good . Service was poor . Never had drinks refilled and server served out food on one end of table and had to pass food down through everyone’s hands to the person who ordered. Bad experience overall. Won’t be back . (We are local to area )

    Report
23. k

    kylej

    Nashville

    1 review

    5.0

    1 review

    Dined on August 14, 2022

    overall5food4service5ambience4

    My family and I had a great time. I would definitely recommend this D&B to all.

    Report
24. H

    Holly

    E. Tennessee

    1 review

    3.0

    1 review

    Dined on August 11, 2022

    overall3food4service3ambience1

    The food and drinks were over priced, loud to the point you couldn’t hear people at the same table. While the food had a great taste not a big enough helping for the price.

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25. KS

    KerstinS

    Philadelphia

    1 review

    1.0

    1 review

    Dined on August 6, 2022

    overall1food3service1ambience1

    Made a reservation 3 weeks in advance since we had a party of 9. Showed up at reservation time only to be told to come back in 25-40 minutes because “we are in the middle of shift change.” After coming back, still waited 20 minutes for them to seat us…. NOT TOGETHER. Two separate tables away from each other, because “we cannot accommodate you” meanwhile there was an empty table behind us that could fit everyone. Food was okay.

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26. DN

    DarindaN

    Western NC

    5 reviews

    2.0

    5 reviews

    Dined on August 6, 2022

    overall2food3service1ambience1

    The serve staff took 20 minutes before they came to take our order. Initially the order was not right. When she finally brought the check with gratuity it was $75 and change. I have her $80 and she never brought back change.

    Report
27. NS

    NatalieS

    E. Tennessee

    1 review

    4.0

    1 review

    Dined on July 31, 2022

    overall4food3service5ambience5

    The kids burgers were not good at all. Also, the fries were not crispy. Not a good value.

    Report
28. OT

    OpenTable Diner

    E. Tennessee

    1 review

    3.0

    1 review

    Dined on July 18, 2022

    overall3food2service3ambience3

    They were out of half of the menu. All highchairs/boosters did NOT have clips to hold child in & you can't scoot them up with their layout. Ended up having to call 911 in the arcade because there was metal that got my friends kids head..ended up with stitches. One of the managers brought me two bandaid when we had already went through a stack of paper towels with the blood. The female manager who came later helped, checked child and gave him a sucker and stuffy. It was an experience for sure.

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29. JD

    JeniferD

    1 review

    5.0

    1 review

    Dined on July 15, 2022

    overall5food4service5ambience4

    Server was great and every staff member we encountered was polite, helpful, and courteous.

    Report
30. OT

    OpenTable Diner

    Indiana

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    overall5food5service5ambience5

    Food was good, service was good, table was comfortable and kidx enjoyed the games

    Report
31. RB

    RebeccaB

    1 review

    3.0

    1 review

    Dined on June 28, 2022

    overall3food2service3ambience3

    The food was a BIG disappointment and had 2 people in our party spending time in the bathroom. Alot of the games were taking the coins off the card but not activating the game for play. Finding a worker to help was impossible even though it was slow. Might go back for game play but wouldn't eat there again.

    Report
32. SA

    SherriA

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on June 15, 2022

    overall5food5service5ambience5

    Service was great, food was delicious and gaming area was great. Very friendly staff and very clean restaurant. Excellent value for your money.

    Report
33. L

    Lindsay

    1 review

    1.0

    1 review

    Dined on June 7, 2022

    overall1food2service1ambience3

    I decided to take my kids to Dave and Busters and I wish I would have just taken them somewhere else. First off I reserves a table online so we wouldn't have to wait and when we arrived no one was at the hosts desk with a sign that said to go to the bar to be seated. We walked to the bar and told them we had a reservation and the lady said we had to wait till she could find us a waitress because they were short staffed. She then pointed at a table and told us to go set there someone would be with us shortly. We probably waited 15 minutes to order drinks and we waited 1 hour to get our food to the table which I thought was a long time. My son got the chicken bites and fries they arrived to the table already cold, My daughter ordered the spicy taco burger with chips and queso she almost ate all of her burger until she found a hair which was not from any of us i ordered the ribeye and mashed potatos which was good but it had alot of fat. After we ate and we went to buy game cards the machine wouldn't work so I had to go to the front desk and wait for someone to finally notice that I needed help. The games were fun but not worth the money I spent $260 on game cards and I will never take my kids here again the experience and the service was not worth the price or the hassle Long story short take your kids somewhere else. If you want nasty food bad service and to spend a lot of money on games it's the perfect place.

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34. OT

    OpenTable Diner

    Atlanta

    4 reviews

    5.0

    4 reviews

    Dined on May 29, 2022

    overall5food4service4ambience4

    Good place!

    Report