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Dave & Buster's - Kansas City, Kansas City, KS

Dave & Buster's - Kansas City

3.0
3
49 Reviews
$30 and under
American
Each Dave & Buster’s has more state-of-the-art games than ever, more mouth-watering menu items and the most innovative drinks anywhere. From wings to steaks, we’ve got whatever suits your appetite and our premium bar assures we’re stocked to satisfy! Plus, you can watch your game on one of our massive HDTVs with epic stadium sound.

Make a reservation

2 people

7:00 PM


Booked 4 times today

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of operation
    Lunch Daily 11:00 am–5:00 pm Dinner Mon–Thu, Sun 5:00 pm–12:00 am Fri, Sat 5:00 pm–1:00 am
  • Phone number
    (913) 981-6815
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress

What 49 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.0
3 based on recent ratings
  • 3.1Food
  • 3Service
  • 3.1Ambience
  • 2.5Value

NoiseEnergetic

49 Reviews
  1. HeatherS

    Kansas City

    1 review

    1.0

    1 review

    Dined on February 19, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    There was no attendant at the front. It was open seating so we didn’t even have a table reserved and we didn’t get to sit together. One of our meals didn’t even get made, they overlooked it. They didn’t even offer to take it off the bill. Spent over $600 and was not very pleased with the service.

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  2. KansasMotherOfTeens

    Milwaukee

    2 reviews

    5.0

    2 reviews

    Dined on January 28, 2024

    1. Overall 5
    2. Food 2
    3. Service 5
    4. Ambience 5
    Super fun Chiefs AFC Championship game atmosphere. The Ding Ding Dingo Bingo game was fun, the emcee did a great job hyping up the crowd.

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  3. TroyB

    Kansas City

    1 review

    1.0

    1 review

    Dined on December 31, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We arrived after booking our table on the app and waited only to be told it was open seating that day and to find a table on our own. There were no tables without dirty dishes so we moved some. We waited for 25 minutes and no one spoke to us so we left. It was very disappointing.

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  4. LASR

    Kansas City

    6 reviews

    1.0

    6 reviews

    Dined on December 31, 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    Made a reservation via OpenTable yet when checked in at Hostess Desk was told the restaurant was Open Seating. Overheard the gentleman next to me upset about his reservation for a party of 10 not being honored & no available tables to accommodate. He was told, “That’s not how OpenTable works.” What?!?! I also questioned why I was allowed to make a reservation on the app if everything was first come, first serve. No valid answer given. I next asked about issues I had before arriving with the website when trying to buy a Digital Power Card. Twice the charges went through on my CC but the website said, “There was a problem with your payment…” and no card was granted. Two women at the desk told me there are “glitches” online and to “just use the app.” But I wanted help reversing the two posted charges. They could not help me nor could even tell me who to call to speak to about it!!! I said I clicked the “Contact Us” online but didn’t see a specific number for the Rewards Card just Gift Cards. “It should be there,” I was told. It’s not. We found a table in the bar but had to ask the bartender to find our server after 15 minutes and not even acknowledged. Service was PAINFULLY slow. I had to flag our server if we needed anything. I’d get one drink refill request out and she’d spin around & take off before I could request the other two drinks needed for my kids. My husband had to ask for his beer 3 times before it finally came. Tonights experiences seemed to stem from under-trained employees? No plans to return any time soon.

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  5. OpenTable Diner

    Kansas City

    1 review

    3.0

    1 review

    Dined on December 29, 2023

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 4
    They have an entire dining room area that they do refuse to use. They never answer the phone when you call, I attempted to for 3 weeks. Even if you're making reservation weeks in advance and stop by earlier in the day to confirm said reservation for 12 people. They waited until I came back that night to tell me they would be splitting us up and would not let us put tables together so our family could interact with each other. The food was good and the games were alright, but I probably won't be using this place for group or family functions again.

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  6. ScHg

    Kansas City

    1 review

    2.0

    1 review

    Dined on November 25, 2023

    1. Overall 2
    2. Food 4
    3. Service 4
    4. Ambience 2
    They were short staffed. Our server busted his butt to get to everyone, making it take a long time to get food and drinks. Cashing out took awhile. I didn’t like how I was expected to tip on the game cards. There were issues with tickets not getting added to our cards, resulting in upset children and a manager who refused to speak to us about it. Not exactly how we wanted our son’s birthday celebration to go when we spent $400+.

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  7. JohnK

    Kansas City

    1 review

    1.0

    1 review

    Dined on November 12, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Tried to dine there on Veterans Day. Walked in the entrance and people were scattering everywhere. No direction as to where to go for dining. Noticed a scan card to get in line for a table. Scanned it and signed in, it said 3rd in line. We walked around trying to figure out where we needed to wait. I asked a waiter at the dining area which was roped off for a private event. She had no idea. We walked around and I asked another waiter by the bar. He told me to go back where I was because that’s where I’m supposed to wait. We go back over there and end up asking another waitress who came out of the roped off area which was 1/4 full with people. She said it’s a free for all and this dining area is closed for the event. We walked around and there were zero seats. It was a complete mad house. We ultimately left to dine elsewhere. Terrible experience

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  8. OpenTable Diner

    Kansas City

    1 review

    1.0

    1 review

    Dined on November 12, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    They did not honor the reservation. Wanted us to find a table ourselves.

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  9. LaceyW

    Springfield

    1 review

    1.0

    1 review

    Dined on November 12, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We are new to the area and for preparation on a busy weekend we made these reservations, only to get there and be told it was “open seating”. There was nothing open and freed up for two people who had reservations, absolutely ridiculous. We don’t plan to give them a second chance either because of how rude the staff we encountered were.

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  10. GiGi

    Kansas City

    1 review

    5.0

    1 review

    Dined on October 21, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The service was great and the food was tasty! I would highly recommend.

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  11. JuanJ

    Kansas City

    20 reviews

    vip
    2.0

    20 reviews

    Dined on October 8, 2023

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 4
    We made reservations on Open Table, but it was open seating due to a private event in the main dining room. Unfortunately the food was a disappointment for this visit. Nonetheless, the video games were fun as usual.

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  12. LauriC

    Kansas City

    1 review

    5.0

    1 review

    Dined on August 28, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our server was attentive without being overwhelming. The food was reasonably priced and everyone enjoyed their meal. Game play was pricey and not everyone chose to participate because of that.

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  13. ChadB

    Las Vegas

    1 review

    5.0

    1 review

    Dined on August 12, 2023

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5
    We had a reservation for 11:00am. We got there, and our table wasn’t even ready. They had just opened. Then our waitress was a little slow. She even sat down on a chair while she took our order, instead of going around the table (we had a party of 11) so we were having to relay orders from the other end of the table. That seemed a little unprofessional. Other than that, the food was good and the power cards were a hit with the kids and adults.

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  14. MathewS

    Kansas City

    1 review

    2.0

    1 review

    Dined on July 30, 2023

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 1
    It took forever to get a simple drink and the food portion was tiny.

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  15. DavidJ

    Kansas City

    1 review

    2.0

    1 review

    Dined on July 16, 2023

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    Open table was not needed, it was open seating except in the actual dining room. Had to sit in bar area where I did not want sit, staff was very rude about the situation.

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  16. KevinS

    Kansas City

    1 review

    3.0

    1 review

    Dined on July 7, 2023

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    We arrived and there was a sign on the front table to find a server or bartender for service. We had never been there before and we’re at a lose as where to go. We wondered around a little and found a server. She told us to set wherever we wanted. Getting our food was not any easier. It took about 40 minutes to get our food, we’re told the holdup was a Philly Beef sandwich. Then the food was brought out, except the Philly because of waiting on French fries. Our first experience was not as expected and don’t know if I have the patience to try again.

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  17. JuanJ

    Kansas City

    20 reviews

    vip
    5.0

    20 reviews

    Dined on June 9, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went to celebrate my son's 16th birthday! Had a great time! Good food amd service!

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  18. Jennifer

    Kansas City

    1 review

    5.0

    1 review

    Dined on May 22, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We came on a Monday night with our U10 soccer team for an end of the season celebration. Our server, Brendan did a fantastic job accommodating us. He was super kind and helpful and quickly addressed any problems that came up. We had a great time!

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  19. CardoT

    Kansas City

    1 review

    3.0

    1 review

    Dined on April 21, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Unfortunately just bad service the night of my wife's birthday, we don't want to be rude just feedback, the server could use some more training as she seemed timid around people. We had asked for condiments in the beginning and not until we were almost done and asked for them from a different guy that was helping others tables. We needed drink refills but no one had come to check up. Besides that food was good and the entertainment was great. I definitely recommend D&B just fix some service hiccups .

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  20. RobertF

    Orlando

    3 reviews

    5.0

    3 reviews

    Dined on April 12, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our service was great, Bob was great. He was absolutely fantastic. Drinks and food was served in a timely manner. The food and game promotion was also explained by Bob so we used one you offered. Great experience.

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  21. BrandiB

    Kansas City

    1 review

    5.0

    1 review

    Dined on April 8, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Good food and service. A little pricy but what isn't these days?

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  22. KCwid

    Kansas City

    1 review

    4.0

    1 review

    Dined on March 23, 2023

    1. Overall 4
    2. Food 5
    3. Service 5
    4. Ambience 5
    Everything was great. What was interesting was the guy at front told us they don’t take reservations Monday through Friday. Glad we got a table anyway since our reservations didnt count.

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  23. IADinerzX2

    Des Moines

    2 reviews

    3.0

    2 reviews

    Dined on March 12, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4
    Our waitress was awesome, but the management gave her too many tables to be successful. She had three different tables of 15+ and us. Food was great and the atmosphere is always awesome.

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  24. OpenTable Diner

    Kansas City

    1 review

    3.0

    1 review

    Dined on February 19, 2023

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3
    Everything was FINE, but not great. We arrived a little late and our reservation got pushed back about 30 minutes which is totally understandable. Once we were sat we waited about 15 minutes before our drink order was taken. Another 15 before they arrived. And about 10 more minutes before they took our order. It was busy, they were understaffed, but the 50 minutes it took to get our food felt a little silly. We were sat around 6:40, and payed our bills at 9:10. Only about 20 minutes were spent eating food and that food was just barely good enough to make us feel like we weren’t ripped off. Probably won’t be back to eat, but the arcade was a good time.

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  25. OpenTable Diner

    Kansas City

    1 review

    1.0

    1 review

    Dined on January 28, 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    Got seated at 535 server took our order, it’s was very busy so I didn’t mind the wait. at 7 he tells me that our food either got delivered to another table or he forgot to put it in. (Jaws dropped) he tells us he can put in our ticket or we can leave, but we came to celebrate my sons birthday and I know if we leave the waits gonna be just as long anywhere else as this was a sat night. I just asked if he could rush our order. He puts our food and messes up 2 orders but we’re hungry so just eat it vs having to wait longer. Once it was time to leave he gave me the wrong check so I had to wait for him to come back around, only it was almost like he was trying to avoid my table completely so I called the manager over and I noticed on the bill that he charged us for the refills that he kept bringing after I told him to serve the kids water after their lemonades were done @ $4 a piece it adds up considering he brought them after they left to go play games and never drank them. We didn’t leave the area till 830 the manager did comp the desert but after spending $222 and only being comp a dessert and some game cards even though we already spent $300 in game cards I won’t recommend coming to eat here especially on a weekend

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  26. MattK

    Las Vegas

    15 reviews

    vip
    3.0

    15 reviews

    Dined on January 9, 2023

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 4
    The kids had a blast with the games. The server seemed very over seated. Asked for waters with our drinks and that took about 10-15 minutes longer. The food seemed like everything was pulled out of the freezer and put into a fryer. We also had a high chair that wasn’t at the right height for our table.

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  27. CharlesM

    Kansas City

    1 review

    1.0

    1 review

    Dined on January 2, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3
    Decided to bring it out of town visitor to Dave and busters for dinner after waiting for 60 minutes we still never received our food but other parties that came in 30 minutes after us we brought their meals we had to go someplace else to eat

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  28. OpenTable Diner

    Kansas City

    1 review

    3.0

    1 review

    Dined on December 28, 2022

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    We reserved a table for a specific time on a weekday night and when we arrived there was no hostess to check in with. After waiting a while, I tracked down a worker who said they were not taking reservations and it was open seating. Manager finally came out and cleared a table for us and apologized. Our waiter was good, food was just okay and took quite a while for us to get our food. Our kids had fun with the games so it wasn’t a complete failure of an evening.

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  29. OpenTable Diner

    Denver

    1 review

    1.0

    1 review

    Dined on December 27, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 2
    Waited hour and half for food to come out and when it did it was cold and steaks were ice cold and not even cooked. We sent 3 of the 5 meals back to be remade. Meals all came back to the table at different times. Waited another 45 minutes for the final meal and the steak still came back extremely rare and cold when asked for medium rare. They offered to discount our ticket initially but they never did. They only took the one meal off the ticket that was not edible. Very disappointed how the manager handled the situation.

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  30. Chris

    Sacramento

    2 reviews

    1.0

    2 reviews

    Dined on December 27, 2022

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    - Most of our party waited for food and drinks for almost an hour and a half. - Our server had no clue what was going on and stopped coming by. - There was poor communication regarding what was taking so long or how much longer it would be. - After half of our table had left, the food arrived - cold. - Only after part of our group left did someone come over to update us and remove items from our bill. - The server, who was also working as a bartender, gave us two free drinks.

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  31. NicoleJ

    Kansas City

    2 reviews

    3.0

    2 reviews

    Dined on December 18, 2022

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 3
    Food was good, service could've been easy better. Our group had 11 members, paying separately. Our waiter never asked if we wanted one check or separate checks. The process of receiving everyone's check, the accuracy of them and time it took to pay our bill was ridiculous. And most of us had to walk to the bar to pay instead of paying at the table because he was still getting orders correct. We're a family of tippers and this experience caused us to lower our Normal tip percentage. Ice cream for the 2 birthday folks was an added bonus prior to the check issues. Thought it was weird that our waiter/server did not serve our food. Family members that arrived 30 minutes after our reservation time got their food before those of us that ordered 20 minutes prior. I'd recommend only because the food and drink were decent and my toddler enjoyed the games.

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  32. OpenTable Diner

    Tampa

    1 review

    5.0

    1 review

    Dined on December 4, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food, great drinks, great fun.

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  33. KarenW

    Kansas City

    1 review

    5.0

    1 review

    Dined on November 26, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We were there for a surprise birthday party for my husband. Everyone went out of there to help us and to accommodate us and we so much appreciate it.

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  34. Ambie

    Kansas City

    1 review

    3.0

    1 review

    Dined on November 13, 2022

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 3
    the food wasn't goof but my kids had fun in the arcade area.

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  35. LorenaE

    Washington DC

    1 review

    2.0

    1 review

    Dined on November 12, 2022

    1. Overall 2
    2. Food 1
    3. Service 3
    4. Ambience 2
    Food was awful. Ordered a salad and the chicken was hard and cold. The lettuce was soggy and the dressing was watered down.

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  36. OpenTable Diner

    Kansas City

    1 review

    1.0

    1 review

    Dined on October 2, 2022

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 4
    I know it was a Saturday and busy but I reserved a table a week in advance and had to wait 35min when I got there (not a big deal) but it took 3 whole hours to get our food. I don’t want to say that it was anyones fault besides it just being busy and the staff was struggling to keep up. Will have to try on a weekday next time and see if my experience is different. Had so much fun playing all the games though and virtual reality was so fun.

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  37. MicheleA

    Kansas City

    26 reviews

    4.0

    26 reviews

    Dined on September 17, 2022

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    It was our daughter’s 14th birthday. The kids loved it but the food selection wasn’t great and very expensive.

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  38. SarahS

    Kansas City

    1 review

    5.0

    1 review

    Dined on September 8, 2022

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went for my sons 18th birthday we had a nice time.

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  39. OpenTable Diner

    Kansas City

    1 review

    4.0

    1 review

    Dined on September 3, 2022

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Was good. The food was good but some of it was not real warm. Service was a little slow at times but good for the most part.

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  40. JessicaO

    Kansas City

    1 review

    3.0

    1 review

    Dined on August 12, 2022

    1. Overall 3
    2. Food 1
    3. Service 3
    4. Ambience 3
    The games were fun we did the $60 dollars for 400 credits! It was our sons birthday and he chose to go here to celebrate! The food on the other hand was not! His wings were cold, not just cold like freezing cold when he got them. The steak salad we ordered was missing almost all the ingredients besides the lettuce and steak, the steak was cold like it just came out of the fridge. We got the nachos appetizer the chips were burnt. My husband ordered a well done burger the middle was pink. We had 6 orders 1 being a kids meals and 3 of them were wrong and the 2 appetizer nachos were over cooked. Although the actual flavors of the toppings were good! We definitely decided on the way home we would come back for the games but not the food again.

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FAQs

Dave & Buster's - Kansas City is rated 3 stars by 49 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 4 times today
Google Map for Dave & Buster's - Kansas City

1843 Village West Pkwy, Kansas City, KS 66109

Additional information

  • Neighborhood
    Kansas City
  • Hours of operation
    Lunch Daily 11:00 am–5:00 pm Dinner Mon–Thu, Sun 5:00 pm–12:00 am Fri, Sat 5:00 pm–1:00 am
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Beer, Cocktails, Entertainment, Full Bar, Happy Hour, Non-Smoking, Wine
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