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Dave & Buster's - Kansas City, Kansas City, KS

Dave & Buster's - Kansas City

3.5
3.5
53 Reviews
$30 and under
American
Each Dave & Buster’s has more state-of-the-art games than ever, more mouth-watering menu items and the most innovative drinks anywhere. From wings to steaks, we’ve got whatever suits your appetite and our premium bar assures we’re stocked to satisfy! Plus, you can watch your game on one of our massive HDTVs with epic stadium sound.

Make a reservation

2 people

7:00 PM


Booked 4 times today

Dining areas

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    American
  • Hours of operation
    Mon, Tue 11:00 am–12:00 am Wed–Fri 11:00 am–1:00 am Sat 10:00 am–2:00 am Sun 10:00 am–12:00 am Happy Hour Mon–Fri 4:00 pm–7:00 pm
  • Phone number
    (913) 981-6815
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress

What 53 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.5
3.5 based on recent ratings
  • 3.4Food
  • 3.1Service
  • 3.5Ambience
  • 3.1Value

NoiseModerate

53 Reviews
  1. OpenTable Diner

    Kansas City

    1 review

    2.0

    1 review

    Dined on May 19, 2024

    1. Overall 2
    2. Food 1
    3. Service 2
    4. Ambience 1
    Even though it was not very busy the food took over an hour to receive and most was cold and barely edible. Also had an incident where my other kids wallet was lost there and tried for 3 days to get ahold of them to no avail as we could never get anyone to answer the phone at this location and live too far away to be able to just go back and physically check if they had one turned in. On top of the $620 I spent for this graduation celebration for my kid it is going to end up costing me another couple of hundred to get everything replaced that was lost of my other child’s personal belongings. Definitely would not recommend to anyone!!!

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  2. OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on April 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I really appreciate how the staff came together to accommodate my space for my birthday dinner party. The manager Maddison real went above and beyond for me to have everything I needed and made me feel real comfortable. I appreciate Dave and Busters staff for everything.

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  3. OpenTable Diner

    Kansas City

    1 review

    5.0

    1 review

    Dined on March 29, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    A great time was had by all. Great waitress, good food, fun atmosphere!!

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  4. BobinKansas

    Kansas City

    10 reviews

    vip
    2.0

    10 reviews

    Dined on March 13, 2024

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    Had to locate Manager to get service. He was very helpful but just watching servers…lot of people running around and not taking care of people. The kitchen was quick and the food is average tasting it is an arcade so you get what you expect. Just waiting so long to be served started everything off badly.

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  5. HeatherS

    Kansas City

    1 review

    1.0

    1 review

    Dined on February 19, 2024

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    There was no attendant at the front. It was open seating so we didn’t even have a table reserved and we didn’t get to sit together. One of our meals didn’t even get made, they overlooked it. They didn’t even offer to take it off the bill. Spent over $600 and was not very pleased with the service.

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  6. KansasMotherOfTeens

    Milwaukee

    2 reviews

    5.0

    2 reviews

    Dined on January 28, 2024

    1. Overall 5
    2. Food 2
    3. Service 5
    4. Ambience 5
    Super fun Chiefs AFC Championship game atmosphere. The Ding Ding Dingo Bingo game was fun, the emcee did a great job hyping up the crowd.

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  7. TroyB

    Kansas City

    1 review

    1.0

    1 review

    Dined on December 31, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    We arrived after booking our table on the app and waited only to be told it was open seating that day and to find a table on our own. There were no tables without dirty dishes so we moved some. We waited for 25 minutes and no one spoke to us so we left. It was very disappointing.

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  8. LASR

    Kansas City

    6 reviews

    1.0

    6 reviews

    Dined on December 31, 2023

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    Made a reservation via OpenTable yet when checked in at Hostess Desk was told the restaurant was Open Seating. Overheard the gentleman next to me upset about his reservation for a party of 10 not being honored & no available tables to accommodate. He was told, “That’s not how OpenTable works.” What?!?! I also questioned why I was allowed to make a reservation on the app if everything was first come, first serve. No valid answer given. I next asked about issues I had before arriving with the website when trying to buy a Digital Power Card. Twice the charges went through on my CC but the website said, “There was a problem with your payment…” and no card was granted. Two women at the desk told me there are “glitches” online and to “just use the app.” But I wanted help reversing the two posted charges. They could not help me nor could even tell me who to call to speak to about it!!! I said I clicked the “Contact Us” online but didn’t see a specific number for the Rewards Card just Gift Cards. “It should be there,” I was told. It’s not. We found a table in the bar but had to ask the bartender to find our server after 15 minutes and not even acknowledged. Service was PAINFULLY slow. I had to flag our server if we needed anything. I’d get one drink refill request out and she’d spin around & take off before I could request the other two drinks needed for my kids. My husband had to ask for his beer 3 times before it finally came. Tonights experiences seemed to stem from under-trained employees? No plans to return any time soon.

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  9. OpenTable Diner

    Kansas City

    1 review

    3.0

    1 review

    Dined on December 29, 2023

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 4
    They have an entire dining room area that they do refuse to use. They never answer the phone when you call, I attempted to for 3 weeks. Even if you're making reservation weeks in advance and stop by earlier in the day to confirm said reservation for 12 people. They waited until I came back that night to tell me they would be splitting us up and would not let us put tables together so our family could interact with each other. The food was good and the games were alright, but I probably won't be using this place for group or family functions again.

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  10. ScHg

    Kansas City

    1 review

    2.0

    1 review

    Dined on November 25, 2023

    1. Overall 2
    2. Food 4
    3. Service 4
    4. Ambience 2
    They were short staffed. Our server busted his butt to get to everyone, making it take a long time to get food and drinks. Cashing out took awhile. I didn’t like how I was expected to tip on the game cards. There were issues with tickets not getting added to our cards, resulting in upset children and a manager who refused to speak to us about it. Not exactly how we wanted our son’s birthday celebration to go when we spent $400+.

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FAQs

Dave & Buster's - Kansas City is rated 3.5 stars by 53 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 4 times today
Google Map for Dave & Buster's - Kansas City

1843 Village West Pkwy, Kansas City, KS 66109

Dining areas

Additional information

  • Neighborhood
    Kansas City
  • Hours of operation
    Mon, Tue 11:00 am–12:00 am Wed–Fri 11:00 am–1:00 am Sat 10:00 am–2:00 am Sun 10:00 am–12:00 am Happy Hour Mon–Fri 4:00 pm–7:00 pm
  • Price
    $30 and under
  • Cuisines
    American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    Public Lot
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Beer, Cocktails, Entertainment, Full Bar, Happy Hour, Non-Smoking, Wine
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