Dave & Buster's - Florence

Name: Dave & Buster's - Florence
Address: 781 Heights Blvd, Florence, KY, United States, 41042
Telephone: (859) 692-9800
Price range: $30 and under
Rating: 3.8

3.8

47 Reviews

$30 and under

American

Top Tags:

Each Dave & Buster’s has more state-of-the-art games than ever, more mouth-watering menu items and the most innovative drinks anywhere. From wings to steaks, we’ve got whatever suits your appetite and our premium bar assures we’re stocked to satisfy! Plus, you can watch your game on one of our massive HDTVs with epic stadium sound.

Make a reservation

Party Size

2 people

DateTime

Sep 22, 2023

7:00 PM

Booked 3 times today

Additional information

Dining style
Casual Dining
Cuisines
American
Hours of operation
Mon–Thu, Sun 11:00 am–12:00 am Fri, Sat 11:00 am–1:00 am
Phone number
(859) 692-9800
Website
https://www.daveandbusters.com/
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Casual Dress

Location
781 Heights Blvd, Florence, KY 41042
Neighborhood
Florence
Parking details
Public Lot
Additional
Banquet, Cocktails, Entertainment, Full Bar, Happy Hour, Non-Smoking, Wine

What 47 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8

3.8 based on all time ratings

3.5Food
3.6Service
3.8Ambience
3.2Value

Noise • Energetic

47 Reviews

KT
KevinT
Cincinnati
2 reviews
5.0
2 reviews
Dined 4 days ago
overall5food5service4ambience5
The place was not very crowded and we were able to watch the MNF games. Food took a while, but was good
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LG
LegoGuy
Cincinnati
2 reviews
5.0
2 reviews
Dined on August 27, 2023
overall5food5service5ambience5
We had a party of 17 and the service Melissa offered was absolutely awesome! It was great because those who wanted to eat and run could and those who wanted to stay and play had the opportunity to do so.
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OT
OpenTable Diner
Cincinnati
5 reviews
1.0
5 reviews
Dined on August 19, 2023
overall1food3service1ambience3
Our host sat us. Then, 18 minutes later waitress took the drinks order where i insisted she take food order. We got our food in shifts. 4 people were done eating by time last 2 got food. My glass had a chip. Lucky I didn't get cut. No money was taken off for the terrible experience. My food was over cooked. No wonder it was so late. They were not very busy and I had reservations.
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T
Trureview
1 review
3.0
1 review
Dined on July 28, 2023
overall3food3service2ambience2
Food was overpriced for what it was. Terrible value for the cost to play games
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MW
MelissaW
1 review
5.0
1 review
Dined on April 29, 2023
overall5food4service5ambience4
We had the best service he made sure we were very well taken care of
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B
Brian
Cincinnati
2 reviews
3.0
2 reviews
Dined on April 29, 2023
overall3food5service1ambience5
The table wasn’t ready when we arrived. Also, service was horrible. We had to go hunt down the waitress every time we needed something. She never came over and checked on us at all. Overall, it was NOT a good experience for having a birthday party. I thought I had everything taken care of by reserving a table and confirming the day before that the party was still taken place.
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HA
HisAngel
Cincinnati
3 reviews
3.0
3 reviews
Dined on April 23, 2023
overall3food4service2ambience4
Electrics in the bathroom need to be fixed (toilet wouldn’t flush and water for sink wouldn’t turn on unless I completely covered the black spot with my hand). Server barely came to check on us and 2 of the 3 salads ordered were gross.
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MP
MelonieP
Nashville
13 reviews
vip
5.0
13 reviews
Dined on April 7, 2023
overall5food5service5ambience5
We had a great time. I was there with 3 children. We were seated quickly. Kristi was very attentive. We put the kids order in first and the wait wasn’t long. The portions were good sized. The food was hot and everyone liked their meal. It was loud with lots of parties around us. It was exactly what we expected. We would go back.
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R
Rebeccaf
Cincinnati
1 review
5.0
1 review
Dined on March 26, 2023
overall5food5service3ambience5
Our waiter could’ve been more attentive. For a party of 13 he didn’t check on us very much & a couple times I had to go to the bar for drinks. The food was great and the games were awesome!! Every game was on and ready to be played!
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JD
JoDee
Cincinnati
1 review
3.0
1 review
Dined on March 25, 2023
overall3food2service2ambience3
Food was way overpriced for the portion you receive. It also was not very good.
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K
Kmfodi
Cincinnati
6 reviews
4.0
6 reviews
Dined on March 19, 2023
overall4food5service5ambience4
We celebrated my son’s birthday and he chose D&B so that his nieces could have fun. It was a little to loud and crazy but that’s why he chose it.
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AB
AlishaB
E. Tennessee
1 review
4.0
1 review
Dined on March 19, 2023
overall4food1service3ambience3
They food was horrible and nothing we ordered was right.
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SC
ShannonC
Louisville
1 review
1.0
1 review
Dined on March 18, 2023
overall1food1service1ambience1
I made a reservation for a group of 20 at 7:15 several days ahead of time. Our entire party showed up at just before 7:15 and we were told we were now on the wait list for 1-1,5 hours. I showed the very unpleasant lady my confirmation code to which she responded, you booked with open table and so did 70 other people tonight, plus walkins so these reservations are not guaranteed…. I’m sorry what?? Then what is the point of having a confirmed reservation if it’s not guaranteed. We will look for other options when hosting groups in the future as evidently you don’t want business very bad if this is how you treat people. We could have prepared a plan B had we known this in reality was a giant waste of time.
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l
local
Columbus
14 reviews
2.0
14 reviews
Dined on March 18, 2023
overall2food2service2ambience1
Made reservations however still had to wait over an hour.
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OT
OpenTable Diner
Columbus
1 review
1.0
1 review
Dined on March 18, 2023
overall1food1service1ambience1
Terrible. We made reservations through OpenTable and they don’t honor them. Once you arrive they take you name down and the time starts then. Food was mediocre and the staff was subpar. Will not be back.
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AG
AmberG
E. Tennessee
3 reviews
2.0
3 reviews
Dined on March 18, 2023
overall2food1service1ambience3
Food quality and proportions are pathetic at best especially for the price. Very loud in dining making it hard to converse. Poor service. Sat over an hour after we finished eating waiting on the check. We go for all family birthdays but the quality continues to decline. Will eat elsewhere before coming to play games going forward.
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m
moonshinewater
Cincinnati
3 reviews
2.0
3 reviews
Dined on March 17, 2023
overall2food2service1ambience2
We went in to celebrate my daughter's 16th birthday and a young lady named Leah was our server. Although she was nice (when she was around), she was simply not a good server. The food took over an hour to come out. The place was not busy for a Friday night (3/17/23). She brought my daughter's food out 30 minutes prior to the rest of the table (and a food runner brought that). It took another 15 minutes just to get ranch for her now cold meal. The four others at the table watched her eat. I finally flagged down a male manager who did not give a crap at all. The food quality was mediocre but could have been saved by a more attentive and caring staff. They did nothing to commemorate my daughters birthday. The didn't even acknowledge it or say happy birthday. Nothing. This place was a huge disappointment. Another couple had been seated 20 minutes after us and ordered, got their food, and left, before we even got our meals. The manage made excuses and did nothing for us when it came time to pay. We literally order wings and a burger. Ridiculous. I won't make this mistake again and plan to Yelp on it too.
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TE
TomE
Cincinnati
1 review
4.0
1 review
Dined on March 17, 2023
overall4food5service5ambience5
Server was fabulous! A little pricey on arcade prices but still so much fun!
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K
Kayb
Cincinnati
1 review
1.0
1 review
Dined on March 11, 2023
overall1food1service1ambience1
Waiter kept forgetting about us and food was wrong and was a terrible idea
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N
Nana
Cincinnati
1 review
5.0
1 review
Dined on March 3, 2023
overall5food5service5ambience5
Our table was ready when we got there. Our waitress was great. The power keep going out since there was a storm going on. The staff handle it awesome and did the best they could
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SF
SashaF
Cincinnati
1 review
4.0
1 review
Dined on February 11, 2023
overall4food3service4ambience2
This is great place for kids. Prices are moderate, loads of games to play.
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OT
OpenTable Diner
Cincinnati
3 reviews
2.0
3 reviews
Dined on February 3, 2023
overall2food1service3ambience3
Food was barely above room temp, lettuce in my salad was brown, chicken was chewy, we had to request refills, so much garlic powder on the top of our appetizer they were inedible, & they never cleared used dishes off our table. The restaurant was not busy, so mediocre service was inexcusable. The kids had fun playing games, next time we will eat else where before letting them come play games.
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CN
CarolineN
Cincinnati
1 review
5.0
1 review
Dined on January 29, 2023
overall5food5service5ambience5
Beautiful facility with games that were worth the money, friendly efficient service and tasty eats!
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GT
GavinT
Columbus
2 reviews
3.0
2 reviews
Dined on January 18, 2023
overall3food2service3ambience2
Food was way overpriced a not that great. Games where fun and beers were good though.
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EH
ErinH
Las Vegas
13 reviews
vip
2.0
13 reviews
Dined on January 14, 2023
overall2food1service2ambience3
Waitress was completely over worked with too many tables. Food Was horrible.
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KJ
KrJoh
Cincinnati
1 review
1.0
1 review
Dined on January 13, 2023
overall1food1service2ambience3
Service was so slow, food came out under cooked and cold. Taste wasn’t worth the price.
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CW
ChristinaW
Cincinnati
1 review
4.0
1 review
Dined on January 7, 2023
overall4food2service5ambience5
Over all experience was great except for the food. Good order either came out wrong or the food was cold.
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MB
MikeB
Tampa
1 review
1.0
1 review
Dined on December 31, 2022
overall1food1service1ambience1
The food was cold and horrible took an hour to get 3 appetizers. Half our food came 30 minutes before the other half and was all cold. The manager looked like he had no clue what was going on. Our bill was wrong 3 times. Will not go back
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MB
MartinB
Cincinnati
1 review
5.0
1 review
Dined on December 21, 2022
overall5food4service5ambience5
Our server was great- we were a large party, but she accommodated all our needs. The food was good; everyone enjoyed their dish.
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LM
LindaM
Cincinnati
1 review
5.0
1 review
Dined on December 2, 2022
overall5food5service5ambience5
Service was Great. Although it would have been better had our food came out together. Some of our party was done eating by the time others received their meal.
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M
Mimiof5
Cincinnati
3 reviews
5.0
3 reviews
Dined on November 26, 2022
overall5food4service5ambience5
The facilities were clean, awesome space, a bit noisy in game area (but that is to be expected). My grandsons had a GREAT time!
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JL
JimL
Cincinnati
6 reviews
3.0
6 reviews
Dined on November 24, 2022
overall3food2service4ambience3
Place needs more adult and classic games. Also, the place is highly expensive just to play video games.
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S
Sydney
Cincinnati
1 review
2.0
1 review
Dined on November 19, 2022
overall2food1service1ambience1
Service was awful, I know they were busy but it took forever for us to get a server. She never ended up checking back on the table after receiving food. So nobody had gotten refills and our food was all very cold once it arrived. When telling the manager it was cold, he didn’t have much to say and didn’t do anything about it. Would return to play games, but definitely not paying for the food again. Awful food and service.
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LH
LindseyH
Cincinnati
1 review
4.0
1 review
Dined on November 18, 2022
overall4food3service2ambience3
We went to eat dinner and it took about 15 minutes to even get someone to take out order. We got our food and it was warm but not great quality. :( I would recommend for Games and enjoying arcade games but not the food.
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OT
OpenTable Diner
Indiana
1 review
2.0
1 review
Dined on October 23, 2022
overall2food3service1ambience2
I made a reservation for Me and my nephew for his birthday. When we got there no one was eager to meet us so we had to go find someone, they sat us at a big family booth when I saw perfectly good two person booths. Our waitress either was new or didn't care about being there because she was not good at all. The games we were excited to play when we got there were broke down and didn't get fixed the whole time we were there. It was just a lousy experience. Won't be back to that location
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S
Samantha
Cincinnati
1 review
5.0
1 review
Dined on October 8, 2022
overall5food5service5ambience5
Not just our server but the host and other employees were there to help as well.
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MB
MaryB
Cincinnati
1 review
5.0
1 review
Dined on October 7, 2022
overall5food4service5ambience4
Loved the people! I thought good value! Def go back! Cecelia was our server.
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J
Jess
Cincinnati
1 review
2.0
1 review
Dined on September 24, 2022
overall2food1service1ambience4
Service was almost nonexistent and food wasn’t good. Half our table didn’t eat what they ordered.
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K
Keith
Cincinnati
2 reviews
5.0
2 reviews
Dined on September 9, 2022
overall5food5service5ambience4
We had a great time at the Florence, KY Dave & Buster's. Believe it or not, it was our server Josh's FIRST DAY. He did an excellent job, we were more that happy to give him a GOOD tip. We'll be back in a couple months for another birthday.
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AG
AmberG
E. Tennessee
3 reviews
5.0
3 reviews
Dined on August 10, 2022
overall5food5service5ambience5
Food was delicious. Service was fantastic! There was an issue with our power cards but the manager beyond fixed the problem making for an even more fun experience!
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FAQs

Dave & Buster's - Florence is rated 3.8 stars by 47 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

Party Size

2 people

DateTime

Sep 22, 2023

7:00 PM

Booked 3 times today

Google Map for Dave & Buster's - Florence

781 Heights Blvd, Florence, KY 41042

Additional information

Neighborhood
Florence
Hours of operation
Mon–Thu, Sun 11:00 am–12:00 am Fri, Sat 11:00 am–1:00 am
Cuisines
American
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Public Lot
Payment options
AMEX, Discover, Mastercard, Visa
Additional
Banquet, Cocktails, Entertainment, Full Bar, Happy Hour, Non-Smoking, Wine

Website
https://www.daveandbusters.com/
Phone number
(859) 692-9800

Dave & Buster's - Florence

Make a reservation

Additional information

Menu

What 47 people are saying

Overall ratings and reviews

FAQs

How is Dave & Buster's - Florence restaurant rated?

Is Dave & Buster's - Florence currently accepting reservations?

Make a reservation

Additional information