Cubacan

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1. d

   daqdave

   New York Area

   2 reviews

   vip
   2.0

   2 reviews

   Dined 7 days ago

   overall2food2service2ambience4

   i think it was just an off day. everything was chaos and the food was just not as good as i’d remembered.

   Report
2. OT

   OpenTable Diner

   New York Area

   1 review

   vip
   1.0

   1 review

   Dined 7 days ago

   overall1food2service1ambience1

   Ordered drinks at 5:23. They did not arrive to the table until 6:05! We had to ask the waiter multiple times where the drinks were. Mind you the restaurant wasn’t even half full. Our appetizers and dinner came out before our drinks(for 4 people) lol. Also two of the entrees were wrong from what we ordered. The waiters only response to anything we said the whole night was “my bad” since the pandemic i have tried to give this place another chance over and over, since it was once a great restaurant but WOW. I am surprised they are still In business. What a shame.

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3. t

   thomasm

   1 review

   4.0

   1 review

   Dined on May 14, 2022

   overall4food5service4ambience4

   Food was delicious. My steak was melt in your mouth tender. My drink was actually strong and not full of ice. We got seated right away and server was attentive and friendly.

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4. AT

   AntonioT

   New York Area

   1 review

   3.0

   1 review

   Dined on May 14, 2022

   overall3food5service2ambience5

   The food was really fresh and deliciously cooked to perfection. The restaurant was empty. The server was not attentive at all. All the food came out at the same time. That was disappointing.

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5. LG

   LeeG

   Atlantic City

   14 reviews

   vip
   4.0

   14 reviews

   Dined on May 8, 2022

   overall4food5service2ambience5

   Were ignored by wait staff for twenty minutes in a restaurant that was less than half-full; had to go to the hostess station to alert them that no one had to come to the table. Service was thereafter attentive, until the check was handed over...had to wait an additional fifteen minutes for wait staff to return to the table for payment. Aside from that, everything was delicious. Menu has been pared back since the change in ownership; not as many appetizers/small plates as had been the case before.

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6. MD

   MichaelDeroian

   New York Area

   4 reviews

   5.0

   4 reviews

   Dined on May 8, 2022

   overall5food5service5ambience5

   What a great place to spend Mother’s Day. The food was excellent. We had a sample of appetizers, 6 different entrees and desserts. Everyone was sharing everyone else’s because they all looked and tasted so good. Service was friendly from the hostess to the waitress to the expediters to the bussers. For a large restaurant full of children on Mother’s Day it wasn’t too loud and we could all converse easily. And not once did we feel rushed so they could turn the table. Very well done!

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7. J

   John

   1 review

   3.0

   1 review

   Dined on May 6, 2022

   overall3food4service1ambience4

   Food was great, but for a Friday night the place was empty with terrible service. We got our food, and the waiter didn’t come back until we were done and then asked if we needed salt or pepper. Poor service, but the food was delicious.

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8. m

   melv

   New York Area

   26 reviews

   3.0

   26 reviews

   Dined on April 22, 2022

   overall3food2service2ambience4

   Server did not know food. Did not inform us what was not available on menu until 20 mins after she took our order. Octopus on salad was not fresh and very mushy. We sent it back to kitchen after one bite. Salad seemed like it was out of a bag from grocery store. Coffee was Luke warm😑. Server had a chip on her shoulder. Used to be my favorite restaurant, but not any longer. They have not updated the interior at all for past two years. Bummer experience.

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9. C

   Christine

   New York Area

   25 reviews

   4.0

   25 reviews

   Dined on April 22, 2022

   overall4food4service3ambience3

   Thinking our server was inexperienced since service is rough around the edges. Food was good. Seated without menus. Just little things needed to be better on the service side.

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10. OT

    OpenTable Diner

    New York Area

    6 reviews

    1.0

    6 reviews

    Dined on October 23, 2021

    overall1food3service1ambience1

    The waiter was awful he was not friendly. I advised that my drink tasted bad he said it’s a smoky rum I’m like I ordered a Shipwreck Margarita there is no rum in it. He didn’t say can I get you anything else. He brought our food and didn’t come back at all to check up on us then brought the check.I asked to speak to a manager he didn’t even ask why. The manager came over she was very nice and apologetic and agreed he doesn’t have a personality and she gave us dessert on the house. I have to say the chocolate pudding was beyond gross! I would never go back to this restaurant every again. My advice is to save your money don’t go here!!!!!

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11. H

    Hank

    1 review

    2.0

    1 review

    Dined on October 17, 2021

    overall2food1service4ambience1

    Food lacked flavor and was not hot enough. Ambiance was spooky—looked closed. Hostess was not present when entered. Only one waitress for entire restaurant.

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12. KG

    KevinG

    Philadelphia

    5 reviews

    1.0

    5 reviews

    Dined on October 10, 2021

    overall1food2service1ambience4

    Took 20min to even get a waitress to our table. She asked us if we were ready to order. We didn’t even have drinks yet. Got appetizers before the drinks came out, not busy at all so kind of odd. We paid for the appetizers and left

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13. HC

    HavanaCoCo419

    1 review

    2.0

    1 review

    Dined on October 10, 2021

    overall2food2service1ambience2

    A dissapointment because it was an anniversary dinner. They received a few stars because the drinks were good. However they named the drink Guarijo and the word is actually Guajiro. I'm hoping it's an artistic twist on the name and not a stupid typo on their Menu. The Lechon was just Ok, very basic shredded pork with rice and beans and they forgot to bring the Yuca Frita with both dinners. No bread and butter and for the price of everything we should have gotten a whole loaf! We ordered maduros and they were definitely not ripe enough. The Cuban sliders consisted of small pieces of chorizo with a slice of cheese on stale mini buns. And they brought both the appetizer and dinner at the same time. We asked our waitress for a glass twice for the beer and finally had to ask another waitress. Oh and did I mention there was hardly anybody there so it's not that they were busy. Maybe 8 other customers besides the 2 of us. Our waitress dissappeared except when it was time to pay. My second drink sat at the bar and had to again ask the bartender for it. The entire restaurant and especially the bathroom was very weathered in need of some updating. If their goal was to create a feeling of the current Cuba with peeling paint on the walls, scratched cushion seats and beat up bathroom stalls, then they succeeded. Not a do over!

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14. MK

    MikeK

    New York Area

    3 reviews

    3.0

    3 reviews

    Dined on October 8, 2021

    overall3food2service3ambience4

    Restaurant is nice overall but understaffed. The food is alright, nothing special. It was overpriced for what you get but you pay for the location. Overall it was alright

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15. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on October 2, 2021

    overall1food1service1ambience1

    No one came to our table. We sat there for 30 mins & left. This place is a JOKE.

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16. OT

    OpenTable Diner

    Philadelphia

    1 review

    2.0

    1 review

    Dined on October 2, 2021

    overall2food2service2ambience4

    Slow service. Food under seasoned, lettuce in salads had gone bad.

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17. v

    vickyf

    New York Area

    12 reviews

    vip
    5.0

    12 reviews

    Dined on September 24, 2021

    overall5food5service5ambience5

    Our food was delicious. Server provided excellent service.

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18. c

    cindyc

    New York Area

    7 reviews

    5.0

    7 reviews

    Dined on September 20, 2021

    overall5food4service5ambience5

    We had a lovely relaxed lunch at Cubacon on a sunny Monday afternoon. I had the arugula salad with grilled salmon and my husband had the Cuban sandwich. We split an appetizer of hot and crisp tostones. My husband enjoyed his sandwich and my salad was very good--lightly dressed with guava vinaigrette and a nice piece of salmon. I also had a drink--vodka with St. Germain--I forget the name of it, but it was very good if a little watery. Our waitress, Lisa, was outstanding--very attentive and friendly, but not overbearing. The place was not crowded at all, but it was a Monday in September. I know it gets very crowded here in the summer.

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19. J

    Jess

    New York Area

    50 reviews

    vip
    3.0

    50 reviews

    Dined on September 17, 2021

    overall3food3service3ambience2

    It was ok. It wasn’t bad but also not great… service was ok. We were the first there for lunch and not really checked in on which it fine. Our server was sweet and responsive it just seemed that with an empty place and SO MANY employees on, I didn’t expect to have to wonder where our server was. Food was not bad but definitely a needing a little kick of flavor. There seemed to be A LOT of fruit flies or gnats around us which was a little off putting but just swatted them away during our meal. Not the worst but not really up there either.

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20. L

    Lisa

    New England

    1 review

    5.0

    1 review

    Dined on September 14, 2021

    overall5food5service4ambience5

    We always have amazing meals when visiting Cubacan. Mussels, skirt steak, salmon and grapefruit margarita were all on point!

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21. OT

    OpenTable Diner

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on September 10, 2021

    overall5food5service5ambience5

    Food was excellent as well as the drinks service was great and friendly

    Report
22. LA

    LarryA

    1 review

    2.0

    1 review

    Dined on September 10, 2021

    overall2food2service3ambience2

    Seventh time going to Cubacan. Must be a new chef. Will not go back.

    Report
23. M

    M6424y

    Atlantic City

    18 reviews

    vip
    1.0

    18 reviews

    Dined on September 10, 2021

    overall1food2service1ambience2

    Unacceptable to bring out half the meals and then the other half 45 minutes later. After 3 of us complained to the manager he offered to take the late meals off the bill. When the bill came he only took off half of the late meals. Most of us who received our meals late didn’t eat the food.

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24. p

    patriciad

    Philadelphia

    1 review

    5.0

    1 review

    Dined on September 8, 2021

    overall5food5service5ambience5

    Nice experience on a beautiful day. Food was excellent.

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25. OT

    OpenTable Diner

    New York Area

    3 reviews

    1.0

    3 reviews

    Dined on September 6, 2021

    overall1food2service1ambience1

    Horrible …. We were seated and then ignored for 25 minutes . Finally my date went and asked if we were gonna be served and someone came to the table . We ordered our drinks apps and entrees because we didn’t know if they were coming back . 15 minutes later we got our drinks …. 20 minutes later got our apps ice cold …. We decided to pay for our drinks and leave … As we’re paying , a waitress jumps in front of us and starts telling the bartender about an “annoying” family she’s serving. I was in disbelief at how she was acting. Completely unprofessional….. the worst service of any restaurant in Asbury park. With the exception of the poor management in Stella marina ….. on the way out of cubacan we needed to use the restroom … it was the dirtiest smelliest bathroom of any restaurant I’ve been to… Horrendous experience … HORRENDOUS !!!

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26. DT

    DjeauxT

    New York Area

    3 reviews

    vip
    5.0

    3 reviews

    Dined on September 4, 2021

    overall5food5service3ambience5

    We had a great time and the food was amazing. We will return for sure. The service was strained but but they recovered strongly in a professional manner. It was a tough day so no worries from me. The food is well done and authentic, the people watching is great, you can't beat the location and it is a great place for a nice, chill dinner. I recommend strongly.

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27. E

    Erben

    New York Area

    4 reviews

    4.0

    4 reviews

    Dined on August 29, 2021

    overall4food5service2ambience3

    Great food, poor service. The staff couldn't be less invested in their jobs. But of 4 of us we all liked our meals and drinks immensely.

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28. ES

    ElvinS

    Atlantic City

    2 reviews

    2.0

    2 reviews

    Dined on August 29, 2021

    overall2food1service1ambience3

    The salmon was raw. The waitress barely came to the table to check up on us. Not a good experience at all.

    Report
29. IM

    IrenaM

    Atlantic City

    4 reviews

    4.0

    4 reviews

    Dined on August 27, 2021

    overall4food5service4ambience4

    Food was delicious, drinks not so much. Server was helpful and attentive.

    Report
30. NT

    NicoleT

    1 review

    5.0

    1 review

    Dined on August 27, 2021

    overall5food5service5ambience5

    Lisa was a joy! She was attentive to our every needs. She made suggestions that were on the money. The food was amazing! We loved everything we ate. Highly recommended.

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31. OT

    OpenTable Diner

    New York Area

    4 reviews

    4.0

    4 reviews

    Dined on August 26, 2021

    overall4food5service5ambience4

    Food was good but a little small on the portions

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32. OT

    OpenTable Diner

    New York Area

    1 review

    1.0

    1 review

    Dined on August 24, 2021

    overall1food1service4ambience3

    The food was gross. Soggy rice and bland beans. Nothing had seasoning. The meat was literally gray. Not exaggerating the worst food I have ever paid for. We only ate it because we were starving and felt bad for the service workers. Would never ever come back even in my worst nightmares. If you know what good Latin food tastes like, this will be an enormous disappointment.

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33. OT

    OpenTable Diner

    Nashville

    1 review

    5.0

    1 review

    Dined on August 20, 2021

    overall5food5service5ambience5

    Delicious food and excellent service. The mussels were flavorful and the skirt steak was cooked perfectly with delicious flavors.

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34. O

    Ocsmed

    New York Area

    29 reviews

    vip
    4.0

    29 reviews

    Dined on August 19, 2021

    overall4food4service4ambience4

    We made a reservation through open table. When we got there the maître d’ could not locate the reservation. She was still struggling with the fact that she could not find the reservation in spite of us showing evidence of having made the reservation. She seemed a little flustered and finally one of the more seasoned waitresses told her to make an accommodation. It was a little mind-boggling given that the restaurant was half empty and it was clear that the crowds were not stampeding into the space. That said, the waitress serving us was extraordinarily competent and very accommodating. Food was very good but required a little more seasoning. When we come back we hope that the restaurant logistics will be worked out and the food a little better seasoned.

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35. OT

    OpenTable Diner

    New York Area

    13 reviews

    5.0

    13 reviews

    Dined on August 19, 2021

    overall5food5service5ambience5

    Great meal. Best calamari I have had in a while. Great meal right on the boardwalk.

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36. JA

    JaneA

    New York Area

    3 reviews

    2.0

    3 reviews

    Dined on August 19, 2021

    overall2food2service4ambience4

    The bartender and drink assortment was great. Too. Ad the taps weren’t Working for their 80+ beer choices. They were only able to serve bottled beer. The margaritas made up for it though. While the food quality was good, it was very small portions. There was literally one short rib on the plate, along with a good assortment of vegetables. The paella was 2/3 rice, and two clams, three shrimps, three scallops.. These entrees were both $30. Each

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37. KC

    KrisC

    New York Area

    1 review

    1.0

    1 review

    Dined on August 19, 2021

    overall1food2service1ambience5

    Horrible service, mediocre food, nice views and ocean breeze.

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38. JR

    JessieR

    1 review

    2.0

    1 review

    Dined on August 19, 2021

    overall2food2service3ambience3

    Really wanted to enjoy this place...we weren't acknowledged after being seated for over 10min. Had to ask of we had a server. Food lacked flavor & my dad's was served cold. It was extremely loud & felt chaotic. Don't waste your time.

    Report
39. F

    Freudianslip70

    New York Area

    14 reviews

    vip
    2.0

    14 reviews

    Dined on August 12, 2021

    overall2food2service2ambience2

    Side dish came before meal. Food had more fat than pork. More peppers than pork. Flavor therefore subpar. Loud. Disappointed.

    Report
40. RS

    RobertS

    1 review

    5.0

    1 review

    Dined on August 12, 2021

    overall5food5service5ambience5

    Cubacan has a great blend of indoor and outdoor dining. We opted for outdoor due to current COVID rates in the area, and had a lovely boardwalk view. Food and drinks were outstanding, even the dessert (which isn't always the case at restaurants with good apps and entrees!). Service was also quite good.

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