Crystal Palace

Crystal Palace​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. B

   Bernadette

   バッキンガムシャー評価・口コミ (3)

   3.0

   5日前にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 3
   4. 雰囲気 3

   Whilst the main course was excellent, the £24 platter of hams etc was woe full! Whilst the staff were very pleasant I hit the impression they were under pressure from the kitchen. We arrived at 7.30 order wine then was looking the menu to decide what to have. We were told the kitchen shuts at 8.30 and would need to order sooner there than later! Saturday night very odd? The good came and it was very good, however, the waitress couldn’t wait to clear our plates to the point she tried to take my plate away when I hadn’t finished. We weren’t even offered the sweet menu. So overall nice place good food but really need to reflect on overall service it felt rushed and when you’re spending £185 for 4 people I think you can do a bit better! It won’t stop me coming and this is not a reflection on the staff!
   

   Crystal Palace1日前に返信済み

   Hi Bernadette, Thank you for your honest and Frank Review. Our Kitchen is always open until 9pm so I will make sure there is no confusion with our team and there should have been no rush at all so sincere apologies. We would love to see you again and I will make sure we give you a nice dessert on us. many thanks Matt
   

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2. D

   Dawn

   ハートフォードシャー州評価・口コミ (1)

   3.0

   2025年4月20日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 3
   4. 雰囲気 3

   My roast dinner was cold , extreme lack of vegetables, nothing like it said on the menu . Was not impressed atoll .
   

   Crystal Palace1日前に返信済み

   Hi Dawn, We are sorry to hear about your experience but it's very frustrating when we don't know anything about it at the time. All of our roasts are portioned controlled so will be exactly the same and kept to temperature to ensure the best quality. When we checked your table everyone said the food was great. Hopefully this won't put you off visiting again. Many thanks Crystal Palace
   

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3. M

   Marie

   ハートフォードシャー州評価・口コミ (2)

   5.0

   2025年4月6日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Fantastic roast! Lovely staff and great atmosphere.
   

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4. K

   Kerry

   ロンドン評価・口コミ (3)

   4.0

   2025年3月29日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 4
   4. 雰囲気 5

   This is a really nice pub in a beautiful area. We came for lunch and had a great time.
   

   • 

   Crystal Palace2025年4月4日に返信済み

   Hi Kerry, Thank you for taking the time to leave a review. Hopefully awe can hit 5 stars from you next time. Many thanks Matt
   

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5. A

   Andrew

   ロンドン評価・口コミ (6)

   5.0

   2025年3月21日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 4

   Table for four with wheelchair access and parking outside for disabled- good food, service with a smile and good value. Also lovely canal view. Recommend
   

   Crystal Palace2025年3月25日に返信済み

   Hi Andrew, So glad you enjoyed your time with us and it means a lot that you took the time to leave a review. Many thanks Matt
   

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6. H

   Hannah

   ロンドン評価・口コミ (2)

   3.0

   2025年3月8日にご来店

   1. 総合評価 3
   2. 料理 2
   3. サービス 3
   4. 雰囲気 5

   Was really looking forward to the ravioli however the pasta texture was odd and it was very oily. I said to the waitress about the texture and it wasn’t taken off the bill, no one checked if our food was ok. We also had to chase drinks. Other than the above the location and interior is lovely
   

   Crystal Palace2025年4月4日に返信済み

   Hi Hannah, Thank you for your honest review and apologies we didn't live up to your expectations. It is the first time anyone has brought this to our attention so will look into the quality of our Ravioli dish. I will send you an email as I would love for you to join us again and you can make sure the dish has improved as my guest. Many thanks Matt
   

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7. M

   Mathew VIP

   ハートフォードシャー州評価・口コミ (45)

   4.0

   2025年2月23日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   The setting, service and food were all great. Let down only by a tiny portion of gravy for two people (but quickly sorted when commented and brought us more).
   

   Crystal Palace2025年2月27日に返信済み

   Hey Mathew, Apologies for the gravy shenanigans. As a northerner I completely agree and can only think that one of our southern fraternity who doesn't understand the importance of a good Sunday Gravy portion let that go. In all seriousness we appreciate the great review and look forward to looking after you again. (with extra gravy) Many thanks Matt
   

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8. M

   Marie

   ハートフォードシャー州評価・口コミ (2)

   5.0

   2025年2月23日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   it was an amazing roast dinner, the best i’ve ever had. The staff were so friendly and welcoming. The atmosphere in the pub was great.
   

   Crystal Palace2025年2月27日に返信済み

   Hi Marie, It was an absolute pleasure to host you and we look forward to seeing you again soon. many thanks Matt
   

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9. E

   Eleanor

   バーミンガム、ウエスト・ミッドランズ評価・口コミ (1)

   5.0

   2025年2月14日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   Really lovely place to eat - me and my boyfriend's favourite for a quiet, intimate date night. Highly recommend!
   

   Crystal Palace2025年2月27日に返信済み

   Hi Eleanor, We couldn't agree more and hopefully plenty more date nights in the future as the weather picks up. All the best Matt
   

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10. S

    Sylvia

    ロンドン評価・口コミ (1)

    1.0

    2025年1月19日にご来店

    1. 総合評価 1
    2. 料理 1
    3. サービス 4
    4. 雰囲気 1

    Had lunch with a friend today. When we got our food mine was almost cold as if it had been standing around for a while. The food itself seemed ok but I couldn’t eat cold food. It was the venison pie, mad and veggies. I did not complain as the staff were very busy. The restaurant itself was very cold and draughty and I came away frozen and still hungry. Needless to say I will not be returning for another meal.
    

    Crystal Palace2025年1月30日に返信済み

    Hi Sylvia, Thanks for you feedback and letting us know. No matter how busy it is we are always there for our guests and when we asked, you said everything was OK and great, otherwise we would have replaced the items. I would love you to come and try us again as my guests so we can give you the great service and food that we strive to offer. Many thanks Matt
    

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