Cranside Romanos

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1. D

   Donut

   Glasgow

   4 reviews

   3.0

   4 reviews

   Dined on October 12, 2022

   overall3food4service2ambience3

   Don't like you automatically have to pay a service charge, even if you select to opt out. Generally I am happy to tip when it's great service and you have actually been served and the person may have offered advice on food options...but as you have to use the app, there is no such interaction. Whilst it worked during covid, it removes the personal touch, and encourages everyone to oggle at their mobile phones. So you basically have to tip even though you are getting a downgraded experience as you are not physically served!

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2. GF

   GrahamF

   Glasgow

   1 review

   2.0

   1 review

   Dined on October 10, 2022

   overall2food2service3ambience2

   Had booking for 17.30 and got there at 17.25 to find people queuing inside that had 17.15 bookings. finally got seated about 17.45 after standing in a cold entrance for about 20 minutes. Not a fan at all of the menu service as you need to QR code read and scroll through menu to find what you want. Finally i choose Singapore noodles with king prawn and chicken. Taste was fine but only got 2 king prawns and the chicken was in the tiniest pieces. My Son got a Satay and with the other curries I saw why would you serve a curry on a plate just about bigger than a side plate and the accompaniment on same plate, unable to mix or have even next to each other. Aware that this is handy venue for concerts as we were but felt no atmosphere even though the place was busy. Don't think be booking here again.

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3. SL

   SaraL

   1 review

   5.0

   1 review

   Dined on September 26, 2022

   overall5food5service4ambience5

   This place was exactly what we needed. We were directed to our seats and kindly explained what we needed to do with scanning the table etc. The process is simple enough and lets you order from any one of the restaurants in the complex. Perfect especially if you’re in a group and if different people are paying. There was no messing about with ordering drinks, then a meal just all done in one via the system. And really quick service also. Food was amazing even the picky eaters rated the food!

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4. EM

   ElaineM

   Glasgow

   1 review

   1.0

   1 review

   Dined on September 26, 2022

   overall1food2service1ambience1

   Hated the experience no customer service everything done by phone did not even pour first glass of wine. Would not recommend it and would not go back.

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5. P

   Peecha17

   London

   1 review

   1.0

   1 review

   Dined on September 26, 2022

   overall1food1service1ambience2

   Such a disappointment after being at The Rotunda many times. The main cane before the starters. Food was cold. No interaction with waiting staff as all on line ordering. Very expensive and tasteless . Pizza was about the only nice thing. Do not offer different menus if you cannot bring the food in order and also together. My daughter had nearly finished her main before I got mine then we got our starter. Not good at all and will not return.

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6. PM

   PollyM

   Glasgow

   1 review

   2.0

   1 review

   Dined on September 25, 2022

   overall2food4service4ambience1

   We went here for a meal before the Kevin Bridges gig at the Hydro. Only option available was the set price menu at £21.95 for 2 courses which we only discovered on arrival. Food was nice enough and hot, although starters were fairly small. It was overpriced for what it was, and the blaring music playing was very annoying and made it hard to hold a conversation. Would not rush back

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7. LL

   LLLLLL

   1 review

   2.0

   1 review

   Dined on September 25, 2022

   overall2food4service1ambience2

   Service was terrible no interaction with staff and we had to ask where our starters were after waiting a long time.

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8. SG

   StephenGalloway

   Angus

   2 reviews

   3.0

   2 reviews

   Dined on September 25, 2022

   overall3food4service2ambience3

   We opted for the Italian restaurant but soon realised there wasn’t a massive choice so asked to be switched the the Greek restaurant which was done with ease. The QR code made things quite impersonal with the waiters/waitress’s but I suppose it made for quicker service once it was done on the phone, think we are just a bit more old school. Food arrived, two starters each and a main for under £20 - everything tasted fantastic and was great value for money. The place was quite busy but Kevin Bridges was on so understandable. Would definitely go back.

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9. KM

   KeighleyM

   1 review

   1.0

   1 review

   Dined on September 25, 2022

   overall1food1service1ambience1

   Will never go back. I would recommend going elsewhere. Was there for pre theatre Kevin Bridges menu £21.95 for 2 courses. No menu to read physically there. Drinks and food all ordered through an app. Never seen such a limited drinks menu in a restaurant before. The menu via the app for food itself never gave any description or listed ingredients which will be bad for people with allergies. I literally ordered my food and drink and my starter arrived in 2mins...not impressed as it was clearly microwaved! Was warm in the outside but cold on the inside which would suggest frozen and cooked in the microwave. Bread supposed to be toasted but was soggy. The main of the spaghetti carbonara was OK, least it was hot. I asked if they had a dessert menu afterwards and was told we don't do desserts, but can offer a coffee(not what i asked for)Never had a restaurant who doesn't do desserts before in my life. Overall I would say service is not great. Not once did anyone ask if our meal was OK. Seemed to just care about getting people in and out again! If I were you i'd avoid this place. Not worth the cost. Such a shame as the previous Italian that was there before Romanos was far superior.

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10. E

    Elainec16

    Glasgow

    1 review

    5.0

    1 review

    Dined on September 24, 2022

    overall5food5service5ambience5

    Lovely food. Great atmosphere and nice staff. Service was quick. Overall a good experience. Would definitely recommend

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11. S

    Sarah

    Glasgow

    1 review

    5.0

    1 review

    Dined on September 24, 2022

    overall5food5service5ambience5

    Lovely food and great pre show show menu choices.

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12. LJ

    LindaJ

    Glasgow

    1 review

    3.0

    1 review

    Dined on September 24, 2022

    overall3food3service2ambience1

    Was very busy waited a long time for our food and drinks was very hard to get someone to serve us table was very high asked for pepper was given a dish with small bags of pepper would have been nice if it was freshly ground pepper found it expensive too wouldn't rush back.

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13. SH

    StaceyH

    Glasgow

    1 review

    5.0

    1 review

    Dined on September 24, 2022

    overall5food5service5ambience5

    Good food, friendly staff. Good vibes in the restaurant

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14. AO

    AndreaO

    1 review

    3.0

    1 review

    Dined on September 24, 2022

    overall3food3service4ambience3

    Food was average nothing spectacular. Music far to load . Could hardly hear my partner talking . Very cramped. To many tables in such a small space . Staff were very helpful .

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15. D

    Daza

    1 review

    4.0

    1 review

    Dined on September 24, 2022

    overall4food5service2ambience4

    Food was nice but was on a limited menu due to event at hydro so I couldn't get what I wanted. Had a starter each and then pizza which was tasty and shared a bottle of red wine with my wife. Was charged £42 for the food and £32 for the wine

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16. HM

    HelenMcC

    1 review

    1.0

    1 review

    Dined on September 23, 2022

    overall1food1service1ambience2

    We had to shout a server to ask for Black pepper and cheese. There was no service as far as we ate concerned. No one asked how our meal was . No one came eat to see if we required any condiments. Starter was cold. Pasta dish was far too spicy and I couldn’t eat it, however no one seems to care . Found a long hair in my husbands glass , we reported this and nothing said, not even an apology . Never be back

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17. RJ

    RuthJ

    1 review

    2.0

    1 review

    Dined on September 23, 2022

    overall2food2service2ambience1

    Set menu poor choice. No detail of what was actually in meal and no mention of allergens. Very noisy. Food wasn’t great. Expensive for what it was.

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18. K

    Kevan

    London

    1 review

    2.0

    1 review

    Dined on September 23, 2022

    overall2food1service3ambience2

    Bruschetta tasted stale and was chewy. Couldn’t eat it. Mushroom linguini was ok but nothing special. Over priced for what you get. Disappointing

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19. R

    Rmcn

    Glasgow

    1 review

    2.0

    1 review

    Dined on September 23, 2022

    overall2food1service2ambience3

    Really disappointed to have had to have a set menu on Friday despite the restaurant being empty. Not made aware of this it’s the time of booking. £22 for a two course meal which was cold was very disappointing. Adding a service charge is also ridiculous considering everything had to be done online by ourselves. Highly disappointed and won’t be returning.

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20. NC

    NicoleC

    Edinburgh

    3 reviews

    2.0

    3 reviews

    Dined on September 22, 2022

    overall2food2service3ambience2

    Went before a show at the Hydro. My meal wasn’t good at all, the bruschetta consisted of one bit of bread, I’ve never had that before. I had the carbonara and it was very bland and the bacon tasted sour. I told a server this as they were passing and they were going to come back to take it away and sort it, they never returned and I had to leave for my show.

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21. LB

    LeeB

    1 review

    4.0

    1 review

    Dined on September 22, 2022

    overall4food4service4ambience4

    Asked for my drinks order to be taken manually white we waited on 2 other guests, seemed like a bit of a hassle strangely. Qr code was fine for food but needed to wait for all parties to be there before ordering so it was just easier. Met with almost a scowl.

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22. MA

    MARJORYM

    Glasgow

    1 review

    2.0

    1 review

    Dined on September 22, 2022

    overall2food2service2ambience2

    Food mediocre. No choice. Have to book on the app.

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23. JW

    JenniferW

    1 review

    3.0

    1 review

    Dined on September 22, 2022

    overall3food3service3ambience3

    Not enough waiting staff, food could have been warmer, not a great choice, music too loud in eating area.

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24. LE

    LesleyE

    London

    2 reviews

    1.0

    2 reviews

    Dined on September 20, 2022

    overall1food2service2ambience1

    Really didn’t enjoy the experience at all… we had booked but had to Q outside for quite some time before being seated. Hated the “scan the bar code” on the table… we thought we had booked an Italian but then had to wade through several menus to choose.. Pasta was ok. There was an option for a gratuity before your meal… All in all a unpleasant experience…

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25. KN

    KarenN

    1 review

    1.0

    1 review

    Dined on September 20, 2022

    overall1food1service2ambience2

    Was left at our table without direction on how to order our food! Pasta portion very small and felt rushed. Music too loud as we had to shout across the table.

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26. DC

    DonnaC

    1 review

    2.0

    1 review

    Dined on September 17, 2022

    overall2food1service2ambience3

    Service felt a bit fast, had to order from QR code which doesn't suit everyone. Food was just OK, wouldn't rush back.

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27. NN

    NicNakE

    Glasgow

    1 review

    1.0

    1 review

    Dined on September 17, 2022

    overall1food1service1ambience1

    Honestly I’ve never been so disappointed in a meal, the choice to start with I thought was very poor. The set menu at £21.95 means you have to pick a started and a main but none of the starters were to our taste so you were ordering to waste as you can’t just order a main as the online system doesn’t allow, the £21.95 therefore means your main is normally around £11/£12 so your overpaying for your starter. I had the penne Arabiatta which I always have when at Italians and honestly it’s the first I’ve ever had to send my plate away, it came looked well presented other than having a lot of thickly cut red onion in it which I’ve never had and the taste well it just tastes like watery onion there was no other flavour coming from it so I was very sadly disappointed as have been before but I will not be attending here again. We did speak to the manager but just got a general attitude of he didn’t care what we had to say which was also very disappointing as you pay when you order through the QR code so was as if he took our money and wasn’t bothered after that

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28. MI

    MIchael

    1 review

    2.0

    1 review

    Dined on September 17, 2022

    overall2food1service2ambience2

    Pasta was not that great felt little under cooked, arrabiatta sauce quite watery so flavour was watered down way to much overall not worth the money plus it was a set menu because a concert was on which was not stated at the time of booking.

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29. C

    Chris

    Glasgow

    1 review

    1.0

    1 review

    Dined on September 17, 2022

    overall1food1service1ambience1

    Food was terrible as was service. Never again! Do not recommend.

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30. H

    Hazeybabes

    Perthshire

    3 reviews

    2.0

    3 reviews

    Dined on September 17, 2022

    overall2food2service2ambience1

    Was a very expensive meal, £21.95 for 2 courses with no option to buy one course only or have starter or sweet as option. Meatballs starter were nothing special and could have been out a tin. Pasta carbonara was very oily and not creamy and apart from the overpowering taste of garlic, it was pretty bland. Menus were via QR code on table. Had to ask for actual menu so we could find out the ingredients of some dishes. Very busy place and very noisy. Large table near us were very noisy and talking and sweating in conversation loudly. Didn’t see any staff member speak to them. Made us feel very uncomfortable and spoilt the feel of the whole restaurant

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31. OT

    OpenTable Diner

    Veneto

    1 review

    5.0

    1 review

    Dined on September 17, 2022

    overall5food5service5ambience5

    Staff were very helpful and friendly, food was amazing.

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32. K

    Kat23

    Glasgow

    1 review

    2.0

    1 review

    Dined on September 16, 2022

    overall2food2service2ambience1

    I never leave bad reviews but was so disappointed with this place. Starter of bruschetta was like stale bread. Pizzas were just ok. The decor is extremely tired looking. The staff seemed uninterested and we weren’t given fresh cutlery between courses. Ordering via QR code also instantly puts me off, feels like a Wetherspoons. Overall not a good experience.

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33. NR

    NickR

    Glasgow

    1 review

    4.0

    1 review

    Dined on September 16, 2022

    overall4food4service5ambience4

    A nice ambience, busy with the hum of chatter. Service was very efficient with friendly and welcoming staff. Starter was meatballs which were cold but pizza after was excellent. A fast turnaround pre hydro worked well. I would go back as also pleasant outside area for drinks but please heat up the meatballs.

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34. KB

    KirstyB

    1 review

    2.0

    1 review

    Dined on September 16, 2022

    overall2food3service1ambience1

    On arrival we where offered paper menus or to order ourselves on QR app. We asked for paper menus which we go but once seated not one person approached our table for a good 45/50 mins. When we finally flagged someone across to the table they said we had to order it ourselves which we asked not to do! We ordered food then asked another waitress about drinks, again we were told to order on the app. Which took a further 50mins to arrive. What was the point in asking us when we arrived? The whole set up felt like a take away service and the staff couldn’t be less helpful if they tried. One girl specifically walked about with an iPad obviously trying to see which tables she had free and three times completed ignored people trying to flag her attention for simple things like cutlery, salt etc. Not one of our 6 party enjoyed the experience whatsoever!

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35. k

    kathleeng

    1 review

    5.0

    1 review

    Dined on September 15, 2022

    overall5food5service5ambience5

    Perfect location for the Ovo, food was lovely and came really quick. Will be back for sure

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36. CM

    CraigM

    1 review

    5.0

    1 review

    Dined on September 15, 2022

    overall5food5service5ambience5

    Food was really nice and so was the service. Will defo eat here again

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37. CB

    ClaireB

    Glasgow

    1 review

    2.0

    1 review

    Dined on September 15, 2022

    overall2food2service2ambience2

    Flies all around when complained I was told it’s the plants that’s doing it , 20minutes before allocated seating was up was asked to leave as we were finished . Complained about the food as it was very oily reply was ok nothing else . Wouldn’t recommend and wouldn’t return

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38. AO

    AndrewO

    Edinburgh

    1 review

    4.0

    1 review

    Dined on September 15, 2022

    overall4food4service5ambience5

    Food was good, but nothing special for the price.

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39. LS

    LynnS

    1 review

    1.0

    1 review

    Dined on September 15, 2022

    overall1food1service4ambience1

    Food was tiny portions and not that tasty. Pasta was rubbery. Had to order using code on table and online service sooo complicated. Way over priced and rubbish cocktails at bar. Definitely won't be back.

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40. J

    Jane

    Glasgow

    1 review

    2.0

    1 review

    Dined on September 14, 2022

    overall2food3service2ambience2

    Standard tables were crammed in and service was very slow. Only had a set menu that forced you to have a starter and a main. No side dishes or desserts. Had to ask where drinks were.

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