Cranside Kitchen Garden

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1. NC

   NuriaC

   Glasgow

   1 review

   2.0

   1 review

   Dined 2 days ago

   overall2food2service1ambience1

   The restaurant decor is basic, the music too loud, the staff a bit slow and after using the app to see the menu, order and pay the food came cold on not as expected. Too expensive for the quality.

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2. HA

   HelenA

   Glasgow

   3 reviews

   4.0

   3 reviews

   Dined 2 days ago

   overall4food4service3ambience3

   Food was good and came out really quickly. The only problem we had was that the dessert menu wasn’t on the QR code so we had to ask for it to be made available. The coffee wasn’t on the QR code either but when we asked the server said they weren’t sure if the machine was working. He went to check and never came back. We waited 20 minutes but our parking ticket would have expired if we waited any longer so we had to leave. I’m sure this was just an oversight.

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3. JM

   JaniceM

   Dunbartonshire

   1 review

   2.0

   1 review

   Dined 5 days ago

   overall2food3service1ambience3

   Food came quite quickly but had to wait quite some time for drinks.

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4. GV

   GillianV

   1 review

   2.0

   1 review

   Dined on June 19, 2022

   overall2food2service2ambience3

   Despite having a table booked we still had to wait for a table to become free. Waited about 20 minutes for a glass of wine to be served and when the food arrived at the table we weren’t provided cutlery and had to go looking for staff to provide some. Then we realised we hadn’t been provided with any condiments etc and had to go looking for staff again to get some salt. The food tasted okay but portions were quite small. The process of ordering through an app from your table meant there was no staff on hand to get any proper service

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5. S

   samanthaS

   Glasgow

   1 review

   5.0

   1 review

   Dined on June 19, 2022

   overall5food5service5ambience5

   Great concept. Love the mix of food and service was fast.

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6. B

   Brixandmortar

   1 review

   2.0

   1 review

   Dined on June 18, 2022

   overall2food3service3ambience3

   It’s a lovely venue, nice enough vibe, service is pretty good, although I was a bit surprised that our Thai food came within 5-10 minutes of ordering and was cold. Normal service would be drink first, then food, but it literally all came at once, it’s not a complaint just something to bare in mind. The Chicken Green Curry was lovely but the Beef in the Massaman was a little pale and dubious looking, a little chewy too. We would definitely go again and try something different lots to choose from.

   Cranside Kitchen GardenResponded 6 days agoHi there, Thank you for leaving a review, we really appreciate you taking the time. I am very sorry you had issues with your meal, this isn't the standard we strive for at all. Regarding timings, if the order is placed with drinks and food it really depends on how busy each department is and how quickly those come out. I would advise popping your drinks order on first to ensure they come before the meal and enjoying those whilst browsing the food items. Hope to see you soon! Thanks, Cranside

   Report
7. C

   Cath

   Glasgow

   4 reviews

   2.0

   4 reviews

   Dined on June 17, 2022

   overall2food2service3ambience3

   Ordered from Italian menu. Pasta arrabiata and a garlic bread pizza. Pasta was very bland and not very good and was not as hot as I would have liked, Garlic bread was overcooked and not enough garlic butter on it, and was dry. Drinks menu was quite limited. Heater above us did not work and it was windy. Some other diners got up and closed the shutters themselves, as the staff didn't seem to think of doing this. Disappointed, as thought it looked like a nice popular restaurant. If I returned, then wouldn't order from that menu again, but would perhaps try one of the others.

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8. NJ

   NicJMcc

   Glasgow

   1 review

   3.0

   1 review

   Dined on June 14, 2022

   overall3food3service3ambience4

   Good selection of food available. Would have preferred that someone took my order rather than ordered via OR. Also a printed menu would have made it easier to choose.

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9. CC

   ChelseaC

   1 review

   4.0

   1 review

   Dined on June 14, 2022

   overall4food5service3ambience5

   Food delicious. Service average. We were given our first part of our order and took a while to get cutlery to eat it with! Would definitely return and try some different dishes as loads to choose from.

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10. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on June 10, 2022

    overall2food5service3ambience1

    No aperol bar, no outdoor bbq as promised in the new summer lay out? No live Dj? Shut at 10pm on a Friday

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11. N

    Nora

    London

    2 reviews

    3.0

    2 reviews

    Dined on June 10, 2022

    overall3food3service3ambience3

    It was a nice setting and great being able to order different types of food. Overall food quality was good but not excellent. We had wrong drinks and food delivered and couldn't find anyone to tell as there didn't seem to be many staff.

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12. MH

    MarionH

    Glasgow

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience5

    Very relaxed atmosphere. Lovely food. Service was excellent would definitely return. Loved that you could order food from any of the restaurants. Excellent all round experience. Thank you

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13. DB

    DonnaB

    Edinburgh

    1 review

    3.0

    1 review

    Dined on June 5, 2022

    overall3food4service5ambience2

    Table was right beside open fire/grill & ash was blown in our hair, ended up smelling like we had been to a bonfire. Even although there were empty tables in sun we were told we couldn’t get moved to one.

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14. JJ

    JamesJ

    Glasgow

    1 review

    2.0

    1 review

    Dined on June 5, 2022

    overall2food1service1ambience3

    Ordering on our phones was more hassle than it’s worth. Wouldn’t recommend the food

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15. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 5, 2022

    overall4food4service3ambience5

    Brilliant setup and good vibe. Food was slow (about 40mins for 2 chicken gyros). I’m pregnant and unfortunately there was only one mocktail available. The staff said they were unable to make any of the cocktails listed without alcohol. Still a 2 hour time limit on tables

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16. P

    Paulr

    Glasgow

    1 review

    4.0

    1 review

    Dined on June 4, 2022

    overall4food5service5ambience5

    Great food Great service, we sat outside in warm weather only negative you only have 1 and half hours at your table should be extended to at least 2 hours

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17. KM

    KirstenM

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on June 4, 2022

    overall5food5service5ambience5

    Great service and staff were lovely! Food and drinks orders came very quickly! Great atmosphere with great music

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18. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on June 4, 2022

    overall1food3service1ambience4

    We waited over 1 hour to get our 1st drink. We consistently watched Solero cocktails being made and sent to other tables. I mentioned the waiting time to 5 different members of staff and each time they said they would sort it and did not. I had to end up going up to the bar and complaining again and stood there until the cocktails were made. I did not receive an apology and the staff didn’t even offer to bring the drinks to my table. I had to carry each cocktail back to the table myself! Shocking service when you are paying almost £9 for a cocktail and not even an apology. Unfortunately I will not be back and would be grateful if you could pass my comments onto Cranside Kitchen. Regards Kate Frew

    Report
19. s

    sherylg

    Edinburgh

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food4service5ambience5

    Lovely couple of hours, food and environment were great. Will be back

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20. P

    Peter

    Glasgow

    1 review

    2.0

    1 review

    Dined on June 3, 2022

    overall2food3service1ambience3

    Waited in que for 20 minutes even though I had prebooked online, I order a beer which never came and I had to complain 3 times to get it.

    Report
21. S

    Suzib

    Glasgow

    1 review

    4.0

    1 review

    Dined on June 3, 2022

    overall4food3service4ambience4

    Overall our visit to Cranside Gardens was good but I would say that the quality of the beef needs to be improved. It felt very fatty and disn't have much flavour. Otherwise we found service and ambience good. I do appreciate that you were extremely busy due to the Queen conceert but thought that you would have been used to busy periods due to being so close to the SECC. I would return but would probably not choose a meat dish

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22. LP

    LauraP

    1 review

    1.0

    1 review

    Dined on June 3, 2022

    overall1food4service1ambience3

    Service was terrible. Waited 30 minutes for a glass of Prosecco and a pint and even then the glass of Prosecco was half full, warm and flat then waited over an hour for a bottle of champagne that was supposed to come with the chicken. Asked 4 different people and still nothing until we asked to speak to the manager. Thankfully, a man who was cleaning the tables helped us out and got us our bottle and couldn’t have been any nicer. He saved the day and is a credit to the place. As we were going to a concert we had to rush drinking it as we didn’t have a lot of time left. Food was good and came out fast. Was just a shame we couldn’t enjoy it with a drink.

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23. NI

    NICOLAQ

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5

    Booked for dinner before a gig at the Hydro. Nice couple of hours, food was delicious and drinks too. Really handy if going to a concert and will go back

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24. SC

    SamC

    Edinburgh

    3 reviews

    5.0

    3 reviews

    Dined on June 3, 2022

    overall5food5service4ambience5

    Everything great but drinks took ages to come and at different times which was annoying. Had to chase them after 30 mins.

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25. CG

    ClaireG

    1 review

    4.0

    1 review

    Dined on June 3, 2022

    overall4food3service4ambience4

    Enjoyable day had. Once you get used to ordering via QR it is easy enough although I do still prefer actually seeing a menu. Staff friendly and were able to accommodate us a bit longer at our table.

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26. NM

    NicolaM

    Glasgow

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5

    We had a lovely afternoon. Service was quick and the food was lovely. Staff were all friendly and helpful. Good value for money too.

    Report
27. N

    Niknat

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5

    Good choice of food Easy ordering process Great place to sit in the sun before concert Staff were excellent

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28. PG

    PaulaG

    Glasgow

    1 review

    2.0

    1 review

    Dined on June 2, 2022

    overall2food2service4ambience3

    Disappointing food from halloumi as didn’t state no souvlaki on menu but turned up as just grilled cheese! Overpriced and soggy salad leaves.

    Report
29. GO

    GillianO

    1 review

    4.0

    1 review

    Dined on May 29, 2022

    overall4food3service4ambience4

    If you've not been before, this is all online ordering & payment via QR code - some items displayed on my phone and not on my husband's which I presume may be with the number of people using Cranside app. We ordered from Xi'an, cantonese and it did appear to be the longest wait for food, 50 minutes. It was really good, however, think it would be helpful to serve on dinner plates and not serve Xi'an on side plates as trying to add rice/chips to our main dishes was quite difficult & no room. No spoons at table either for scooping rice, though I'm sure if we had asked for one, it would have been provided. Tried Bao Buns for first time - steamed chicken katsu - delish! Note - if you wish starters then mains, you will need to do separate orders as all of your food comes out in one hit. we were seated under a heater, but found it a bit chilly, did ask for a blanket which are provided :-) All the staff we spoke to were very helpful, polite and courteous. Would go back now that we know what we are doing & maybe try something different.

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30. J

    Julie

    1 review

    4.0

    1 review

    Dined on May 27, 2022

    overall4food5service3ambience3

    Loved the food and drinks and staff were mainly friendly. But we ordered all our food and all but one item came. We tried to get a waiter/waitress to ask where it was but they just kept rushing past us. Eventually 30 mins later the item came but we had finished our food. Explained situation and the guy did not care or apologise or resolve. Also we were sat at a table that didn’t have heater or cover and asked if we could move, were told all tables were booked but the whole 90 we were allowed at table we seen a few vacant tables.

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31. G

    Gmlx

    Glasgow

    1 review

    3.0

    1 review

    Dined on May 27, 2022

    overall3food4service2ambience2

    Very slow service, ignored by waiters expensive. Wont be back

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32. OT

    OpenTable Diner

    Key West

    1 review

    4.0

    1 review

    Dined on May 11, 2022

    overall4food4service4ambience4

    Good food, ambiance, and the cider was great!

    Report
33. b

    beccam

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service4ambience5

    Such a good vibe, lovely in the sun and great to enjoy so much lovely food. Can’t wait to be back again

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34. CT

    ClaraT

    1 review

    2.0

    1 review

    Dined on May 7, 2022

    overall2food1service1ambience2

    Food took long time to arrive and was very poor. Also felt good and drinks were very overpriced.

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35. LD

    LorraineD

    Glasgow

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience5

    Great food and service. Loved the outdoor area, will definitely be back

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36. A

    Aileen

    Glasgow

    1 review

    2.0

    1 review

    Dined on May 7, 2022

    overall2food1service2ambience3

    We were about to order food when 5 restaurants disappeared from the app. Kitchens were too busy so most closed. Disappointing when we had pre booked our table.

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37. ER

    EmmaR

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience5

    Great option for food and drink before an event at the hydro. Great choice of food on the menu. Outdoor garden area is covered with heaters for those days it’s not a scorcher! Good atmosphere and will definitely be back!

    Report
38. NB

    NicoleB

    1 review

    4.0

    1 review

    Dined on May 6, 2022

    overall4food5service5ambience5

    great food and service would’ve been better if our outdoor heater was on

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39. OT

    OpenTable Diner

    Glasgow

    8 reviews

    5.0

    8 reviews

    Dined on April 28, 2022

    overall5food5service4ambience5

    Booked Cranside kitchen for dinner and drinks before a concert. Great food and menu selection. Service of drinks was slow, but it was also busy!

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40. OT

    OpenTable Diner

    Glasgow

    6 reviews

    1.0

    6 reviews

    Dined on April 24, 2022

    overall1food1service1ambience1

    Terrible from beginning to end. Arrived for our 7pm table but none were free. Table was basically in a plant. Freezing and asked for one with a heater was told it wasn’t possible. Food came before drinks. No cutlery for 10 mins after food arrived. Chicken rubbery. Chips weren’t cooked properly — when I told the server he decided to pick a chip off of the plate and begin testing it to see if it was still raw. Bizarre customer service. Never going back.

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