Craft - Trade Hotel

Name: Craft - Trade Hotel
Address: 420 W Juneau Ave, Milwaukee, WI, United States, 53203
Telephone: (414) 644-0080
Price range: $30 and under
Rating: 4.1

4.1

50 Reviews

$30 and under

American

Top Tags:

Drawing upon the rich history of Milwaukee’s craftsmanship we present, Craft. The history of Milwaukee dates to the early 17th and 18th centuries when traders first began to travel through and eventually settle in what is now Milwaukee. Deep European roots brought craftsmen and skilled hands to the area and to this day an ethic of hard work and determination inhabits the spirit of the city. Early on the area was full of coopers, butchers, shoemakers, and farmers. Milwaukee’s beer history started in the 1840’s, driven by the presence of the frontier settlement near the Great Lakes. Immigrants, including Welsh and German settlers, yearned for the native beers of their homelands, so they embarked on making delicious craft beer with techniques from their native countries. Craft features a cuisine including locally sourced foods, hand crafted cocktails, and a vast selection of local beer.

Make a reservation

Party Size

2 people

DateTime

Nov 30, 2023

7:30 PM

Booked 14 times today

Order delivery or takeout

Additional information

Dining style
Casual Dining
Price
$30 and under
Cuisines
American
Hours of operation
Mon–Fri 6:30 am–1:00 pm Mon–Thu 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Sat, Sun 7:00 am–1:00 pm Sun 3:00 pm–9:00 pm
Phone number
(414) 644-0080
Website
https://thetradehotel.com/dining/craft/
Payment options
AMEX, Discover, Mastercard, Visa
Dress code
Casual Dress
Executive chef
Andrew Muraski

Location
420 W Juneau Ave, Milwaukee, WI 53203
Neighborhood
Milwaukee
Cross street
Vel R Phillips
Parking details
Hotel Parking
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Takeout, Wheelchair Access, Wine

What 50 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.1

4.1 based on recent ratings

4.1Food
3.8Service
4.2Ambience
3.8Value

Noise • Moderate

Loved For

Milwaukee
Innovative
Milwaukee
Great for scenic views

50 Reviews

j
janiegb
Milwaukee
8 reviews
2.0
8 reviews
Dined 5 days ago
overall2food3service2ambience1
I made a dinner reservation but we only had time for an appetizer before our 7:00pm theater show… the food was sooo slow coming out of the kitchen (we started with cheese curds that took 30 minutes to arrive) that we just couldn’t risk ordering anything more. If the curds were any indication, the menu is probably pretty tasty. Unfortunately, the Bucks game had just ended and a lot of fans had decided to hit the bar, so the place was LOUD (I knew there was a Bucks game that afternoon… just mis-timed when it was going to be over vs when we were going to be there). I’m not sure I enjoyed it enough to go out of my way for a second visit, but I might if I were already in the area, and as long as I didn’t need to be anywhere later, in case the kitchen is always so slow.
Craft - Trade HotelResponded 3 days ago
Thank you for sharing your feedback! We regret that your experience with us was less than ideal. Providing our guests with exceptional service is something we take seriously. We hope you'll give us another chance to show you the service we're truly capable of providing. Tyler Rude Director of Outlets
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AJ
ArtJ
Milwaukee
5 reviews
4.0
5 reviews
Dined on November 20, 2023
overall4food5service4ambience3
A very busy and loud night at the restaurant. Took 20ish minutes before our server came to our table. We ordered a bottle of wine only to be told 15 minutes later it was not available any more. Ordered a different bottle. 5 minutes later manager came to the table with the original bottle we ordered! We explained what had happened and he offered us a "Friends and Family" discount, which was thoughtful. Meal was good. Would probably go back on a less busy night.
Craft - Trade HotelResponded on November 22, 2023
Thank you for the Amazing Review! We appreciate the feedback and look forward to making your next night out memorable! Tyler Rude Director of Outlets
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t
tuckergolden
Milwaukee
2 reviews
5.0
2 reviews
Dined on November 20, 2023
overall5food5service5ambience5
It was very yummy. We even ate breakfast there the next day and it was so yummy!
Craft - Trade HotelResponded 3 days ago
Thank you for the Amazing Review! We appreciate the feedback and look forward to making your next night out memorable! Tyler Rude Director of Outlets
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OT
OpenTable Diner
Chicago
3 reviews
vip
5.0
3 reviews
Dined on November 18, 2023
overall5food3service5ambience5
There for Bucks v Mavs game. Very busy and likely understaffed. Hostess was amazing, making all guests feel attended to, and scrambling to ensure all tables cleaned so she could seat the guests waiting. Did everything with a smile. Really impressive service!
Craft - Trade HotelResponded 3 days ago
Thank you for the Amazing Review! We appreciate the feedback and look forward to making your next night out memorable! Tyler Rude Director of Outlets
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JS
JohnS
Chicago
8 reviews
vip
5.0
8 reviews
Dined on November 18, 2023
overall5food5service5ambience5
The sandwiches and Friday fish fry and very good and a nice option prior to events at Fizer Forum.
Craft - Trade HotelResponded on November 20, 2023
Thank you for the Amazing Review! We appreciate the feedback and look forward to making your next night out memorable! Tyler Rude Director of Outlets
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SP
SteveP
Milwaukee
2 reviews
3.0
2 reviews
Dined on November 11, 2023
overall3food3service3ambience3
Food was mediocre at best. Old fashioned didn’t live up to the Milwaukee traditional drink. Overpriced. Ambience felt cold and not like you were in a restaurant. They messed up our order and said the kitchen was too “overwhelmed” to fix it so we just had to take it unless we wanted to wait 20 minutes….. seriously?!? I will 100% not go back, even just to hang at the bar. Front check in was nice though.
Craft - Trade HotelResponded on November 13, 2023
Thank you for sharing your feedback! We regret that your experience with us was less than ideal. Providing our guests with exceptional service is something we take seriously. We hope you'll give us another chance to show you the service we're truly capable of providing. Tyler Rude Director of Outlets
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MB
MaryB
Milwaukee
8 reviews
4.0
8 reviews
Dined on November 11, 2023
overall4food4service5ambience4
Great drinks, especially the old fashion, service and food were good.
Craft - Trade HotelResponded on November 13, 2023
Thank you for the Amazing Review! We appreciate the feedback and look forward to making your next night out memorable! Tyler Rude Director of Outlets
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DR
DavidR
1 review
3.0
1 review
Dined on November 4, 2023
overall3food3service2ambience5
I found it strange & disappointing that in a city that is obsessed with fish frys you only offer cod. The absolute bottom of the barrel for fried fish. FYI, no one has ever been let down with blue gill or perch, even if cooked improperly. & you need to have you bar separated from the dining tables better. I had random drunk jerks consistently bumping in our table & trying to put there empty glasses on my table, while I was in the middle of eating. Really ruined my experience.
Craft - Trade HotelResponded on November 6, 2023
Thank you for sharing your feedback! We regret that your experience with us was less than ideal. Providing our guests with exceptional service is something we take seriously. We hope you'll give us another chance to show you the service we're truly capable of providing. Tyler Rude Director of Outlets
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TP
TomP
Milwaukee
3 reviews
5.0
3 reviews
Dined on November 1, 2023
overall5food5service5ambience5
Excellent atmosphere and great servers. Several food & drink options to choose from. We did the Hanger Steak and Tomahawk Pork Chop... great choices, along with their Craft Old Fashion
Craft - Trade HotelResponded on November 3, 2023
Thank you for the Amazing Review! We appreciate the feedback and look forward to making your next night out memorable! Tyler Rude Director of Outlets
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JC
JeffC
Milwaukee
2 reviews
5.0
2 reviews
Dined on October 30, 2023
overall5food5service5ambience5
We were very pleased with our meal before a Bucks game! The service was excellent, and the Caesar salad and Pulled Pork sandwich were fantastic. Great energy with the pre-game crowd, and the perfect venue to meet and dine. Cannot wait to get back!
Craft - Trade HotelResponded on November 1, 2023
Thank you for the Amazing Review! We appreciate the feedback and look forward to making your next night out memorable! Tyler Rude Director of Outlets
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W
Wojo
Milwaukee
16 reviews
vip
4.0
16 reviews
Dined on October 28, 2023
overall4food4service4ambience4
Cool place with nice vibes for a pre-game or pre-concert dinner! Tomahawk pork chop was wild and the seasonal cheesecake was paired well with a nice Pinot noir. Will be back.
Craft - Trade HotelResponded on October 30, 2023
Thank you for the Amazing Review! We appreciate the feedback and look forward to making your next night out memorable! Tyler Rude Director of Outlets
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l
luvopentable
Milwaukee
137 reviews
vip
3.0
137 reviews
Dined on October 27, 2023
overall3food4service3ambience2
If you go here, get ready to shell out a lot of $! Everything is quite expensive, and they said they had Valet Parking . . . but who knew we'd have to pay $16 for a 3 hour time block? We had the Friday Fish Fry, which was pretty good, but really didn't appreciate the high noise level and . . . if they were trying to be up-scale, their employees in dress & demeanor didn't fit the prices they were charging.
Craft - Trade HotelResponded on October 30, 2023
Thank you for sharing your feedback! We regret that your experience with us was less than ideal. Providing our guests with exceptional service is something we take seriously. Please know this will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us another chance to show you the service we're truly capable of providing. Tyler Rude Director of Outlets
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JG
JerryG
1 review
3.0
1 review
Dined on October 26, 2023
overall3food4service3ambience5
The space is absolutely lovely and the food is decent. Service was rather slow and the kitchen got my burger order wrong. I did not send it back because of time constraints: I needed to get to my next event and because the service was slow, I didn't feel that things would workout well if I sent the burger back. My partner liked her order, so we'll give Craft another try soon.
Craft - Trade HotelResponded on October 30, 2023
Thank you for sharing your feedback! We regret that your experience with us was less than ideal. Providing our guests with exceptional service is something we take seriously. Please know this will be addressed with the appropriate members of our team so we may improve for the future. We look forward to seeing you again! Tyler Rude Director of Outlets
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w
wcoastvisitor
Milwaukee
2 reviews
5.0
2 reviews
Dined on October 26, 2023
overall5food4service3ambience5
Craft was a great choice for a good meal before the Bucks game. We stayed overnight in the hotel, so it was sooooo easy.
Craft - Trade HotelResponded on October 30, 2023
Thank you for the Amazing Review! We appreciate the feedback and look forward to making your next night out memorable! Tyler Rude Director of Outlets
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OT
OpenTable Diner
1 review
3.0
1 review
Dined on October 21, 2023
overall3food3service1ambience3
The worst service I’ve ever experienced. Would not recommend unless the waiting staff and management improves
Craft - Trade HotelResponded on October 25, 2023
Thank you for sharing your feedback! We regret that your experience with us was less than ideal. Providing our guests with exceptional service is something we take seriously. Please know this will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us another chance to show you the service we're truly capable of providing.
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OT
OpenTable Diner
Milwaukee
2 reviews
5.0
2 reviews
Dined on October 13, 2023
overall5food5service5ambience5
Great service and great food! The atmosphere was a little loud as it got later in the evening.
Craft - Trade HotelResponded on October 18, 2023
Thank you for Joining us at The Craft Restaurant. We appreciate your feedback and take all guest comments in consideration for future events. We look forward to making your next visit memorable.
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BH
BrewersHill
Milwaukee
4 reviews
4.0
4 reviews
Dined on October 6, 2023
overall4food2service5ambience5
Gorgeous hotel. Service at the CRAFT was great. The food was just OK. Valet was pricey.
Craft - Trade HotelResponded on October 11, 2023
Thank you so much for the kind words regarding the hotel and our commitment to hospitality! As for the food and pricing I apologize that it was not to your liking. As for the greasy chicken sandwich, this is not our standard and I am so sorry that you experienced this. Please come in and give us a second chance as we have made modifications to this sandwich to fix these issues. Again I apologize and I hope this does not deter you from choosing Craft again! Thank you for taking your time to leave us a review. Ashley Chartier Asst. Director of Outlets
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G
Gally
Chicago
5 reviews
vip
5.0
5 reviews
Dined on October 3, 2023
overall5food5service5ambience5
Excellent food and excellent service! The salmon was outstanding!
Craft - Trade HotelResponded on October 6, 2023
That is one of my absolute favorites! Thank you so much for the kind words!
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OT
OpenTable Diner
Chicago
10 reviews
vip
2.0
10 reviews
Dined on October 2, 2023
overall2food1service2ambience5
Starting with the positive. Great atmosphere/ vibe and a great location. Convenient to Fiserv Forum. The rest of the experience was poor. Service was very slow. It took a full hour to get our drinks and appetizer. Entrees were another 30 minutes to arrive. When entrees arrived the food was mediocre at best. The salads were not as advertised, shredded Brussels sprouts and kale. Neither of which were in the salad. A very expensive salad which was essentially mixed greens. We did tell our waitstaff but she was so clearly overwhelmed/ overworked we did not want to make an issue of it. I believe they were extremely short staffed but then I would expect you reduce the number of tables you are trying to serve. It’s got a lot of potential but there is work to do.
Craft - Trade HotelResponded on October 11, 2023
First off I just want to start off by saying thank you for taking the time to leave us a review, your comments do not go unnoticed. Secondly I wanted to address the wait times that you experienced. This is absolutely unacceptable and I'm so sorry this was your experience with us. This is not even close to the standard we uphold. I will personally give this review to the chef so that the salad issue can be looked at. Thank you so much for the kind words regarding the hotel, I hope this does not deter you from choosing Craft in the future. Thank you Ashley Chartier Asst. Director of Outlets
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LK
LisaK
Milwaukee
14 reviews
vip
2.0
14 reviews
Dined on October 2, 2023
overall2food4service3ambience3
We ate there last night before the concert at the Fiserv and it was a very uneven meal. Our server really tried to be on top of things but she had way too many tables and the bartenders seem to be focused on the people who came up to the bar and not on the orders put in by the servers. Same with the kitchen. We waited a 1/2 hour both time we ordered drinks and waited an hour for our food. They were busy and it was understandable that they might be a little slow but it was really frustrating to see a group of 6 people show up near our table and order drinks and get them right away from the bar and then a couple who showed up after we ordered our food and got lucky to get seats at the bar get their food long before we got ours (we were also only 2)! The food was good but we ended up rushing through it to get to the concert.
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JH
JillH
Milwaukee
10 reviews
vip
3.0
10 reviews
Dined on October 2, 2023
overall3food3service2ambience3
Very, very crowded. Took a long time to get a waitperson & even longer to get our order.
Craft - Trade HotelResponded on October 6, 2023
I apologize you waited so long! I hope you come back soon and give us a second chance to change your mind!
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S
Seve
1 review
4.0
1 review
Dined on October 2, 2023
overall4food3service5ambience5
Menu is small, nothing special. It would be nice if they would differentiate their menu from the other local venues. Eateries around Fiserv basically has burgers, pulled pork and chicken sandwiches. The ambience was very nice but not a destination for food. Drinks are expensive.
Craft - Trade HotelResponded on October 6, 2023
Thank you so much for your review, Seve! We take menu notes very seriously and this will be brought to our chef's attention.
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KL
KentL
Milwaukee
5 reviews
vip
5.0
5 reviews
Dined on October 1, 2023
overall5food5service5ambience5
Stopped for lunch on a Sunday. Simple menu. Great sandwiches and fries. Cool place.
Craft - Trade HotelResponded on October 6, 2023
Thanks Kent! Glad you enjoyed yourself!! See you again soon.
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DF
DowntownFoodie
Milwaukee
24 reviews
vip
5.0
24 reviews
Dined on September 30, 2023
overall5food5service5ambience4
Was cautiously optimistic about this restaurant given it is in a new, high-end hotel and is the "main" restaurant so had some preconceived notions it would be overpriced with some of the typical hiccups often experienced at a new restaurant. That was NOT the case. We were seated immediately (had a reservation), ambiance was great (casual, not stuffy, but yet a definite upscale feel to it - and plenty of TV's near bar so could watch college football and the Brewers!), service was outstanding, and everyone in our group (4) really enjoyed their food. Nice range on the menu, as well - this is not "bar-food" menu, but has some nice, upscale entrees. Will definitely go back and recommend to others! And was worth the price, to boot!
Craft - Trade HotelResponded on October 6, 2023
WOW! Thank you for the stellar review ! We look forward and cannot wait to see you again.
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OT
OpenTable Diner
Milwaukee
4 reviews
4.0
4 reviews
Dined on September 30, 2023
overall4food5service3ambience4
Food was fantastic! We had the eggs Benedict and breakfast burrito. Both were delicious. Great for a hotel lobby restaurant. Went on a Saturday morning and would say a reservation was definitely not needed. Only knock was the staff- waitress was very quiet with not much personality and then forgot about us for like 20min waiting to have our card taken. We were her only table.
Craft - Trade HotelResponded on October 6, 2023
I apologize that the service was subpar. This is something we take seriously and it will be addressed. Thank you for taking the time to leave us a review. Hope to see you again soon!
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NM
NickM
San Diego
9 reviews
vip
5.0
9 reviews
Dined on September 30, 2023
overall5food5service4ambience5
Waitress seemed to avoid us rather than check on us, and wasnt too friendly. Everything else was great.
Craft - Trade HotelResponded on October 11, 2023
First I'd like to thank you for taking the time out of your day and giving us a review. It is much appreciated. Secondly I'd like to apologize for the less than stellar service you received while here. I personally will make sure that this gets the attention it deserves and it handled. I hope this doesn't deter you from coming in and choosing Craft again. See you again soon! Thank you. Ashley Chartier Asst. Director Of Outlets
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OT
OpenTable Diner
Milwaukee
1 review
5.0
1 review
Dined on September 24, 2023
overall5food5service5ambience4
Lights are so bright for an evening dinner! Maybe have dimmer for later evening?
Craft - Trade HotelResponded on October 6, 2023
We have changed this! Thank you so much for your suggestion!
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WI
WIdiner
Milwaukee
4 reviews
4.0
4 reviews
Dined on September 13, 2023
overall4food4service5ambience4
A bit pricey -- $18 for a chicken sandwich with fries Service was good; Food was good but not exciting. Bread pudding was excellent and was the best part of the meal. Took it down one star because of the noise level. My husband and I had trouble talking even though we were sitting next to each other, and the restaurant was not full. Location is great with Fiserv across the street. Would probably go back if we had an event at Fiserv, but not otherwise. Liked Il Cervo on the top floor much better.
Craft - Trade HotelResponded on September 21, 2023
I apologize that your experience was not held up to your standards. I would love if you and your husband would come back to try us again! If you do decide to give us another shot, please make note in the reservation so we can accommodate with more of a quieter spot this time. I can't begin to understand how frustrating that must have been. As for the bread pudding Thank You! I will personally tell our chef how much you enjoyed it. Cheers, Ashley Chartier Ast. Director of Outlets
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SW
SeanW
Seattle
6 reviews
4.0
6 reviews
Dined on September 11, 2023
overall4food4service4ambience5
Great atmosphere and the food was great for the portions for the price. My fries were a little cold and the server was not the friendliest but I enjoyed the meal and watching the baseball game
Craft - Trade HotelResponded on September 21, 2023
I am so sorry to hear about your service, and cold french fries. I will address this immediately. I hope we see you again and this changes from a 4 to a 5! Thank you for your review and we'll see you soon!
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AM
AngieM
1 review
5.0
1 review
Dined on September 10, 2023
overall5food5service5ambience5
Food, service and atmosphere was terrific!! Thank you for this little gem in our downtown community!
Craft - Trade HotelResponded on September 21, 2023
Thank You Angie!!! We think so too! We'll see you soon!
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WL
WesleyL
1 review
3.0
1 review
Dined on September 8, 2023
overall3food3service1ambience4
Really nice environment- food was okay. But mainly the service was the issue. It took a while just to get water on our table, we placed an order for apps and it took a while for those to come and then the waitress didn't even check in on us in-between these stretches of time. No refills on water for the entire time that we were there. And it was like she assumed our apps were our main course which was odd - so then we had to flag down another staff member just to place our dinner order. Very short interchanges with the waitress..and it didn't even seem that busy. Hope they figure out a better work flow to tend to people more often and not have them sitting around for an +hr with no check-ins before food/drinks arrive.
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OT
OpenTable Diner
Chicago
2 reviews
vip
2.0
2 reviews
Dined on September 8, 2023
overall2food2service1ambience4
Service was SLOW Had to ask numerous times for any butter for our bread Extra tartar sauce etc
Craft - Trade HotelResponded on September 21, 2023
I apologize for the not so great service you experienced while here. I will make it a personal mission to make sure that something like this does not happen again. Thank you for the review and we hope you come to give us a second chance.
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KR
KyleR
1 review
5.0
1 review
Dined on September 8, 2023
overall5food5service5ambience5
Very accommodating for our party at the last minute, was able to get us into a 6 person table on a busy night after a change in our plans. Bartenders were friendly, the wait staff was great, and the manager made his way to all the tables and was help the staff with clearing tables and bringing out food. Brought us complimentary champagne for our anniversary and rushed to get your bill as we were pressed for time due to a concert at the FiSERV. Great job and the food was great as well.
Craft - Trade HotelResponded on September 21, 2023
Kyle thank you so much for the kind and generous words! I will personally reach out to our manager and tell him of your excellent experience. We look forward to seeing you again soon!
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MZ
MZee
Milwaukee
14 reviews
5.0
14 reviews
Dined on September 3, 2023
overall5food5service5ambience5
We always enjoy having breakfast at Craft. The food and service are always wonderful.
Craft - Trade HotelResponded on September 21, 2023
Thank you so much, we love to hear it! Looking forward to another visit from you!
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BK
BillK
Milwaukee
2 reviews
3.0
2 reviews
Dined on August 28, 2023
overall3food2service2ambience3
Beautiful atmosphere. But sorry to say the food was not very good. I was surprised by that. Burger ordered with bacon didn't get it but smiling waitress did bring extra to us when asked. Other burger was ordered with chips but came with fries. Chicken burger meat was so tall (three or four inch lump not including bun) and filled with coating rather than chicken it was very difficult to eat. Too-small tables at the far end of the restaurant near the big windows were very wobbly. We mentioned these concerns to the manager at the end who was very nice, but never gave any type of compensation (like a free burger or a bit off the bill) which surprised me as well.
Craft - Trade HotelResponded on September 4, 2023
First off, I want to apologize for your chicken sandwich and bacon-less burger. I'm so happy your server was able to fix part of the situation. Secondly, I just wanted to thank you for taking the time to give us your review and recommendations. I hope that you will come back soon to give us a second chance. Thank you. Ashley Chartier Ast. Director of Outlets
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OT
OpenTable Diner
Milwaukee
2 reviews
5.0
2 reviews
Dined on August 13, 2023
overall5food5service5ambience5
The food was bomb. The server was nice. The atmosphere was beautiful. The vibes were everything. You won’t regret going.
Craft - Trade HotelResponded on August 15, 2023
We think so too! Thank you so much for the excellent review!
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JR
JoelleR
1 review
3.0
1 review
Dined on August 13, 2023
overall3food4service4ambience1
Nice hotel. The restaurant was very loud - it was hard to hear anyone. I had a bad experience with the food. Ordered a breaded chicken sandwich that was $17. When it came it looked beautiful - then I cut into it and it was gray and disgusting looking - I sent it back thinking it was undercooked but they then told me it was chicken thighs meat. Yuck! I went without eating as my husband was already eating but did not want to wait for another meal.they should really have ot in the menu that it is thigh meat which is not typical for a chicken sandwhich. The server was nice but a little busy. My husband had the hanger steak which was good. Overall it was really to loud and maybe a little pricey for the value.
Craft - Trade HotelResponded on August 15, 2023
First off, I want to apologize for your undercooked chicken, this is something we take very seriously, and it will be addressed immediately. Secondly, I just wanted to thank you for taking the time to give us your review and recommendations. I hope that you and your husband come back soon to give us a second chance. Thank you. Ashley Chartier Ast. Director of Outlets
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BJ
BJI0702
Milwaukee
16 reviews
vip
5.0
16 reviews
Dined on August 8, 2023
overall5food5service3ambience5
Very good food with a nice menu including specialty cocktails
Craft - Trade HotelResponded on August 10, 2023
Thank you so much! Looking forward to seeing you again soon!
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P
Pokergirl84
Milwaukee
9 reviews
vip
4.0
9 reviews
Dined on August 5, 2023
overall4food4service3ambience4
I enjoyed the restaurant overall, but the service needs some work. I had ordered a margarita and it did not come with a lime, so I had to ask for that and she brought it to me on a coaster. At a nicer place, I was expecting a saucer or something. My friend had iced tea and she did not receive a lemon either until she asked for it. Food was tasty we had each a fish fry. Would have liked the bread first instead of with the meal. Not sure if meals do not include a breadbasket here or not, but that could be considered. I will try it again as menu seemed extensive. Nice upscale casual restaurant that is new here but again some things on service need more training for such a high-class type establishment. I am paying for ambiance and service in a place like this.
Craft - Trade HotelResponded on August 10, 2023
Thank you so much for the kind words and criticism! We hope to see you back at Craft to give a second chance!
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A
Anonymous
Milwaukee
2 reviews
vip
2.0
2 reviews
Dined on August 3, 2023
overall2food3service1ambience3
We took our pregnant friend out for her birthday. She ordered an NA mojito, and we were told "I don't think we can do that" by the server ( Her name began with a K). She did not offer to ask the bar. She just said she will get us some kind of NA drink. It took over 30 minutes to get one NA cocktail, and our food was already being eaten. The server was chewing her gum very loudly at the table, while talking, and we could see the blue color of the gum. We had a broken glass at the table. When we asked for a new one, the serve seemed annoyed and then the bartender was reluctant to give her a new one. In addition, we had to go to the bar to collect our own lemons/limes for the Pellegrino we ordered for the table. The bartender was not happy to help. Not only that, the fruit that was given to us was very clearly old, as it was slimy and falling apart. The server was not friendly and did not ask how anything was until after we were done eating. We also felt extremely rushed to order. We ended up just ordering apps, which were delicious, and the NA drink before just closing out and heading to Il Cervo instead. Overall would not recommend this place to sit down and eat, but absolutely order to go, since the food was good.
Craft - Trade HotelResponded on August 10, 2023
I am so sorry for the lack of stellar service you received while here. Your suggestions and criticism have been brought to attention and I sincerely hope you give us a second chance!
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FAQs

Craft - Trade Hotel offers takeout which you can order by calling the restaurant at (414) 644-0080.

Craft - Trade Hotel is rated 4.1 stars by 50 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

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Party Size

2 people

DateTime

Nov 30, 2023

7:30 PM

Booked 14 times today

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420 W Juneau Ave, Milwaukee, WI 53203

Additional information

Cross street
Vel R Phillips
Neighborhood
Milwaukee
Hours of operation
Mon–Fri 6:30 am–1:00 pm Mon–Thu 3:00 pm–10:00 pm Fri, Sat 3:00 pm–11:00 pm Sat, Sun 7:00 am–1:00 pm Sun 3:00 pm–9:00 pm
Price
$30 and under
Cuisines
American
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Hotel Parking
Payment options
AMEX, Discover, Mastercard, Visa
Executive chef
Andrew Muraski
Additional
Bar/Lounge, Beer, Cafe, Cocktails, Counter Seating, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Takeout, Wheelchair Access, Wine

Website
https://thetradehotel.com/dining/craft/
Phone number
(414) 644-0080

Craft - Trade Hotel

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Additional information

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FAQs

Does Craft - Trade Hotel offer delivery through OpenTable or takeout?

How is Craft - Trade Hotel restaurant rated?

Is Craft - Trade Hotel currently accepting reservations?

Make a reservation

Order delivery or takeout

Additional information