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  5. Arcadia
Craft by Smoke and Fire - Arcadia, Arcadia, CA

Craft by Smoke and Fire - Arcadia

3.8
3.8
343 Reviews
$30 and under
Barbecue
At Craft by Smoke and Fire, we see ourselves as more than a restaurant; our mission is to be a cornerstone in the community. A place where you can find great food made by great people. Craft by Smoke and Fire offers an emotional souvenir in every dish. Craft dishes, Craft cocktails and great entertainment. We don't just feed the body; we focus on the soul. Please note to serve more families in our community, every party has one hour and a half to dine at the table. Thank you again for choosing Craft Arcadia.

Make a reservation

2 people

7:00 PM


Booked 16 times today

Order delivery or takeout

Additional information

  • Dining style
    Casual Dining
  • Price
    $30 and under
  • Cuisines
    Barbecue, Steak, Contemporary American
  • Hours of operation
    Daily 11:00 am–10:00 pm
  • Phone number
    (626) 461-5023
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Casual Dress

What 343 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.8
3.8 based on recent ratings
  • 3.9Food
  • 3.8Service
  • 3.9Ambience
  • 3.6Value

NoiseModerate

Loved For

  • Pasadena / San Gabriel

    Lively

343 Reviews
  1. kchan

    Los Angeles

    85 reviews

    vip
    4.0

    85 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4
    Honestly, it was somewhat disappointing. The quesadilla was very salty, the tri-tip was chewy, and $8.99 for that little cup of soup was not worth it. We hadn't been there in a long time, and remembered that it was quite good before. Maybe we were there on an off day?

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  2. OpenTable Diner

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Loved the food and the drinks! Environment was cool too, not too noisy at all. The only thing that sucked was the parking situation. Valet would be the best option so be prepared to pay for that unless you want to roam around for hours hoping to get lucky or walk.

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  3. OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on February 25, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 3
    We were looking forward to our meal at this establishment. Unfortunately, it took way too long to receive our drinks as well as our food. It appears that they were shortstaffed that day. Which is odd since it was a Saturday and you would expect them to be fully staffed.

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  4. Zeke

    Los Angeles

    1 review

    5.0

    1 review

    Dined on February 23, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    I took my boss here after having several amazing experiences, and it did not disappoint!

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  5. JamesS

    Los Angeles

    12 reviews

    4.0

    12 reviews

    Dined on February 22, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    Enjoyed Craft. The menu has changed some but still delivers an interesting variety of tastes. Service was friendly and we immediately felt comfortable.

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  6. SilviaL

    Orange County

    4 reviews

    1.0

    4 reviews

    Dined on February 19, 2024

    1. Overall 1
    2. Food 2
    3. Service 1
    4. Ambience 2
    Restaurant was short handed on staff and as a result service was extremely poor. We had to constantly ask for service such as napkins, silverware, ice tea refills and the whereabouts of our server! Food was served just barely warm. From the moment we sat at booth til we paid our tab was a duration of 2 hours 30 minutes. Very disappointing.

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  7. OpenTable Diner

    Los Angeles

    5 reviews

    5.0

    5 reviews

    Dined on February 15, 2024

    1. Overall 5
    2. Food 4
    3. Service 4
    4. Ambience 4
    I would go again

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  8. Marilyn

    Los Angeles

    1 review

    3.0

    1 review

    Dined on February 15, 2024

    1. Overall 3
    2. Food 5
    3. Service 5
    4. Ambience 3
    Going to be 100% honest Food was amazing , our waiter was super dope however everyone else needs to smile to help bring more energy to the place it felt sad in there the wait time for the food was a little over 45 minutes but overall it was good thank you

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  9. RobertM

    Los Angeles

    1 review

    3.0

    1 review

    Dined on February 13, 2024

    1. Overall 3
    2. Food 3
    3. Service 2
    4. Ambience 2
    We were told that they couldn't find our reservation, but we were seated anyway and at 5pm the restaurant was loud. The staff was friendly, but service took quite a while. Servers tried to deliver food from other parties to our table three times, the restaurant was relatively empty. The food was okay, but the bottom of our pretzel was burned, and the dipping cheese delivered was already cold so we had to send it back. The honey mustard dipping sauce was good. Our entrees were good, we got what we ordered. We had to wait a long time for drink refills, and at the end of our meal three staff stopped by to ask if we needed anything, we asked for drink refills, two deserts, and two boxes, from three different staff and it took 15 minutes for anything to arrive- and that was only the boxes and the check. We sent the check back so the deserts could be added, and the deserts arrived with the check. We won't be eating here again because of the long wait times, the noise level, and the price. We thought the prices weren't on par with the level of food and service given. Of course we still tipped well, servers deserve good tips, but we won't be returning. Honestly, I'd suggest Outback Steakhouse instead- quicker service and better noise levels.

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  10. KathyM

    Los Angeles

    11 reviews

    vip
    4.0

    11 reviews

    Dined on February 4, 2024

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    The restaurant must of had a staffing issue that night because the food took FOREVER to come out. The server we had was the best ever and tried very hard to make it a pleasant evening. I'd go back because the food and staff were great.

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  11. ElizabethM

    San Francisco

    7 reviews

    2.0

    7 reviews

    Dined on February 3, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2
    Quality of the meat was not good, they were extremely short staffed making the service really bad. Food was Coke when it arrived just bad all around

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  12. ShelleyY

    Los Angeles

    7 reviews

    vip
    1.0

    7 reviews

    Dined on January 28, 2024

    1. Overall 1
    2. Food 1
    3. Service 3
    4. Ambience 2
    I don’t know if the other Craft restaurants have the same issues but this one is terrible. There seems to be enough servers and they are friendly and attentive enough. But the food prep is super slow and we waited 45 minutes for 2 sandwiches. I watched two other parties walk out leaving their drinks behind. When my sandwich came, the bread was cold, there wasn’t much pastrami and it was dry. Better off getting a sandwich at the Hat for less. They only offer one brand of beer with just one light Pilsner which I ordered but 15 minutes later was informed they had run out. Not to mention the parking is horrendous. You wouldn’t think this would be a problem since it’s in a large mall but after circling for 10 minutes I ended up parking about a quarter mile away. Thought about valet but that is $22 - at a mall! Won’t be returning there or anywhere near there.

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  13. OpenTable Diner

    Palm Springs

    3 reviews

    vip
    3.0

    3 reviews

    Dined on January 21, 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 4
    Our waitress Karina looked miserable. It was like pulling teeth asking for something as little as a refill on water. We’ve ate here multiple times before and this was the first time our service wasn’t as good.

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  14. OpenTable Diner

    Los Angeles

    1 review

    1.0

    1 review

    Dined on January 20, 2024

    1. Overall 1
    2. Food 4
    3. Service 1
    4. Ambience 4
    Service was horrible, was seated right away and ordered drinks and an appetizer. It took 30 mins for drinks to come out and 40 mins for the appetizer . Keep in mind, they were not busy, maybe 40 people total in the restaurant. Then it took another 35 mins to order our main dishes and another 30 mins for the food to come out. No follow up to refill drinks or ask how the food was. They were quick to bring the check though. 

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  15. OpenTable Diner

    Los Angeles

    1 review

    2.0

    1 review

    Dined on January 14, 2024

    1. Overall 2
    2. Food 4
    3. Service 1
    4. Ambience 4
    0penTable reservation didn't matter. Walk-in parties of 3 arriving past our reservation time were getting seated first. Didn't make sense. Only after we started complaining that we wanted to speak with management we were seated.

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  16. OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on January 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    My wife and I had a great experience. Our waitress, Alexis, took extremely good care of us and the food was delicious!

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  17. YasminR

    Los Angeles

    1 review

    2.0

    1 review

    Dined on December 31, 2023

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    Was excited to visit since it looked great online. When we arrived for our 7pm reservation we were told they were sitting people with 7pm in order of the list. We waited about 10 mins to be seated and then we’re seated in a table that was cleared of dishes but table was dirty, still having dry food from the previous people. The menus even had food stuck to them. After sitting at the table for several minutes the hostess noticed no one had gone to our table and the one next to ours to take our order but said she would “at least get us some waters”. Waters never arrived. Finally after several minutes someone came to take our order quickly since he seemed to be in a hurry. Food arrived and we had to flag someone down to get utensils. Overall, food was mid and drinks were okay. Would not come back or recommend to a friend though.

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  18. CindiB

    Alabama

    2 reviews

    4.0

    2 reviews

    Dined on December 30, 2023

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3
    THE BRISKET WAS SUPERB - BEST EITHER OF US HAS EVER HAD - AND WE'VE HAD SOME BRISKET! Our food was slow to come to the table and the noise made us shout at each other rather than talk. We'd go back for that brisket, though.

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  19. Aihe820

    Los Angeles

    4 reviews

    vip
    5.0

    4 reviews

    Dined on December 29, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food, large portions, great service. Our waitress, Angie, was very nice, helpful, and attentive. Would definitely go again.

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  20. KellyM

    San Francisco

    2 reviews

    2.0

    2 reviews

    Dined on December 28, 2023

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 2
    We didn’t have a great experience. There was not enough staff so we waited over a hour for our food and were not helped the first 20 minutes we were there. When we received our food, we got no refills of water and left after we paid the bill. The music in the restrooms was at full volume. I wouldn’t go here again.

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  21. SunsFan

    Phoenix

    18 reviews

    4.0

    18 reviews

    Dined on December 26, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 5
    These days there are so many restaurant options you could literally close your eyes and bump into one. Craft by Smoke and Fire is a little hidden gem. It’s strategically located next to the Cheesecake Factory, and many new Craft customers, who (like me) don’t think Cheesecake Factory is worth a 30 minute wait, wander into Craft. So, yes, the food at Craft is great, diverse, with ample shareable portions. You won’t be disappointed. But the real STAR here is Angel, our server. She’s an outstanding ambassador for the restaurant. Angel treated us like we were her best friends, like family, not an easy task as Craft was quite busy and she had several tables to attend. Angel is the real deal, and most certainly we will be requesting her station when we make our next reservation!

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  22. KellyB

    Los Angeles

    10 reviews

    5.0

    10 reviews

    Dined on December 17, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 5
    The food is outstanding, the staff are friendly and helpful. This is a must place if you love BBQ.

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  23. StephenC

    Los Angeles

    5 reviews

    5.0

    5 reviews

    Dined on December 11, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The brisket was a little salty but it balances out when you eat it with the slaw.

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  24. MatthewH

    Los Angeles

    1 review

    2.0

    1 review

    Dined on December 10, 2023

    1. Overall 2
    2. Food 3
    3. Service 1
    4. Ambience 3
    Go somewhere else if you're craving BBQ . Been here 3 times now, once a year ago, once 6 months ago, and once 3 days ago, and every time we've gone the service has been atrocious. We waited over 45 minutes for the food, and once it finally came, we realized we hadn't even been given silverware yet. We then waited another 10 minutes for the server to bring us our silverware, so our food was just sitting in front of us and we couldn't eat it. I even walked up to the bar to ask for silverware, and he told me to go sit back down and wait for my server to come back! As far as the food goes, it's mediocre. The food came room temp. The brisket was decent, but lacked flavor. The beef short rib was tender and tasty, but hard to eat because they had it removed from the bone before plating. You're supposed to eat it off the bone so it gives you a handle to hold. Furthermore, the rub was on the salty side. I'd say the best thing about the menu was the sides. The fries and mashed potatoes were pretty good. Unfortunately, we will not be returning. It's not worth the horrible service when places like Bludso's and Moo's Craft BBQ are within driving distance.

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  25. BrianL

    Los Angeles

    1 review

    3.0

    1 review

    Dined on December 10, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 2
    Our server was great and that was the only thing that was great here. The food was ok but not great. We waited 30 minutes for our food. They did not have any baked potatoes or Cole slaw left. The Mac and cheese had no flavor. I guess I was expecting more for the price that we paid.

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  26. Jennyl

    Los Angeles

    9 reviews

    vip
    3.0

    9 reviews

    Dined on December 2, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 1
    Went for dinner, lighting was so bright I felt like I was in an office. Ruined the ambiance.

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  27. OpenTable Diner

    San Diego

    1 review

    5.0

    1 review

    Dined on November 26, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    1st timer, it's true, the bone falls off the rib. Love the Mac and cheese. Mashed potatoes were ok, they don't serve the purple potatoes. Highly recommend for those who love beef!

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  28. TamerisaD

    Los Angeles

    1 review

    3.0

    1 review

    Dined on November 26, 2023

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 3
    Good didn’t come out together. Half of it was barely warm when it did come out. Definitely not as good as the last time we were there.

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  29. OpenTable Diner

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on November 20, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great lunch with colleagues . No complaints! Food, cleanliness, parking and wait staff excellent. Our server Mariah was welcoming, patient as we took some time to select our food, and great overall.

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  30. JeannM

    Los Angeles

    1 review

    3.0

    1 review

    Dined on November 19, 2023

    1. Overall 3
    2. Food 2
    3. Service 4
    4. Ambience 3
    Food portions and quality is not as great as the Anaheim location. I ordered my usual brisquet tacos and they were sad looking and the food was kinda cold as well.

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  31. JenniferM

    Los Angeles

    1 review

    1.0

    1 review

    Dined on November 13, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Service was awful. Our drinks and appetizer order was not put in. 30 mins passed before receiving anything, including water. The manager, Shawn, hid from the situation and when confronted, his scripted response was insincere and sounded AI generated. As for the food, the ahi poke came with very little poke and lacked flavor. The burger was not made correctly and ingredients needed to be brought to me after it was served. Again the flavor was off. Not sure what was in the meat..cinnamon? Nutmeg? Not sure but it doesn’t belong in a burger. No one finished their meal. Getting boxes for our leftovers took 10 mins. All in all we spent an hour and a half there where it should have been 45 mins to an hour at most! We will never go back. BAD SERVICE AVERAGE FOOD. The hostess was the only person that was sincere an apologetic. She took responsibility for what was happening, something the manager should have done.

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  32. Tsla300c

    Los Angeles

    1 review

    5.0

    1 review

    Dined on November 13, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    great food loved the meat and it was flavorful , great service

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  33. Artfan

    Washington DC

    3 reviews

    1.0

    3 reviews

    Dined on November 12, 2023

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 1
    Service was as bad as the food. It took us an hour to get all of the food we had ordered (kid meals came fast) adults waited and waited. Final meal arrived after others were mostly done...a cold burrito. Sean was kind enough to delete the charge for that meal (he should have done it for all hour long wait meals) but it was an acknowledgement that something had gone wrong somewhere. It was my birthday and two parties had driven over an hour to get there. No notice of that from the waiter (although my husband told the host about it when we came in. Our reservation was for 5pm....we didn't leave until 8:30...mostly waiting. A very bad experience.

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  34. NOME

    Los Angeles

    2 reviews

    4.0

    2 reviews

    Dined on November 11, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    I really love the Rudy’s Vegan sandwich. It’s always great when a heavily meat-centered restaurant offers a vegan option, but this oyster mushroom sandwich is actually delicious. Unfortunately, the wait was long and they ended up running out of items, but they comped us quite a bit and were very apologetic. The drinks were also good. I’m definitely going back for that sandwich!

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  35. jeremyd

    Denver

    6 reviews

    vip
    5.0

    6 reviews

    Dined on November 5, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The place was packed so make sure you do a reservation. The loaded fries with brisket for our appetizer was delicious. Plenty of food and worth it. If you’re hungry the Nashville hot chicken burrito was awesome. Our server Teagen was great, he checked on us regularly even though it was packed and kept our drinks full. Highly recommend eating here. We’ll definitely be back!

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  36. stevej

    San Diego

    1 review

    5.0

    1 review

    Dined on November 5, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Our waitress was tremendous. Highly recommended. Shared a family style meal, it was awesome!

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  37. WillieS

    Los Angeles

    1 review

    5.0

    1 review

    Dined on October 29, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Vanessa was awesome! She was sweet and knowledgeable. She made my birthday dinner enjoyable. Thanks for the pineapple/mango shots! Food portions were big and ambiance was chill at the time we went. 5pm

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  38. OpenTable Diner

    San Francisco

    6 reviews

    vip
    2.0

    6 reviews

    Dined on October 23, 2023

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 4
    Very subpar service by multiple staff, who just don’t seem to take their jobs all that seriously. The house white wine (Craft branded) is terr-i-ble, either the bottles have been stored improperly, or this just shouldn’t be bottled & sold. Beer selection limited to just one brewer which is unfortunate, but the one I had was good. Prepared dishes were overall good, but would pass on ordering the meats a la carte. Turkey was very dry, Brisket a bit better but very forgettable. Stick w the sandwiches & tacos that are covered in sauces and other ingredients. Pricing for what you get is also quite poor, but you’re at a mall and the outdoor seating is nice, so overall less of a concern. Overall a big let down, no reason to come back.

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  39. RachelC

    San Diego

    2 reviews

    5.0

    2 reviews

    Dined on October 21, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Had a great time. The food was great, drinks were great. Such great service!!!

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  40. OpenTable Diner

    Las Vegas

    1 review

    vip
    5.0

    1 review

    Dined on October 14, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Sat outside our server Mike c was great. The happy hour gives an option to make the drinks double. Food was good and had 2 free shots of some house made cucumber vodka mix.

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Craft by Smoke and Fire - Arcadia offers takeout which you can order by calling the restaurant at (626) 461-5023.

Craft by Smoke and Fire - Arcadia is rated 3.8 stars by 343 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 16 times today

Order delivery or takeout

Google Map for Craft by Smoke and Fire - Arcadia

400 S Baldwin Ave Arcadia California, 91007-1900 United States, Arcadia, CA 91007-1900

Additional information

  • Neighborhood
    Arcadia
  • Hours of operation
    Daily 11:00 am–10:00 pm
  • Price
    $30 and under
  • Cuisines
    Barbecue, Steak, Contemporary American
  • Dining style
    Casual Dining
  • Dress code
    Casual Dress
  • Parking details
    None
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Additional
    Bar/Lounge, Beer, Cocktails, Delivery, Full Bar, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Takeout, Wheelchair Access, Wine
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