Craft 31

4.6
735 Reviews
$30 and under
Burgers

To Our Guests:

Please be advised that a mask is required to enter. You must wear a mask at all times unless seated at your table. Please help us support the health of your community.

We offer take-out, curbside pick-up and delivery options to serve our community.

It is our hope and expectation to resume normal operations soon.

Please stay safe, and we look forward to seeing you soon.

May God bless you and your loved ones.

Be Well, 

Steve Lewis

Support Craft 31 during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 735 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.7
service
4.4
ambience
4.5
value
Noise · Moderate
96% of people would recommend it to a friend
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MM
MichelleM
1 review
Dined 3 days ago
Overall5food5service5ambience5

Great food, and the margarita flight was really good!

R
vipRaven
Richmond
1 review
Dined 5 days ago
Overall4food4service5ambience5

Dining out has increased. Busy night. Craft 31 has good food. Service was super.

k
karenk
1 review
Dined 7 days ago
Overall4food5service3ambience5

server wasn’t all that good. (i’m a server myself). food and beer was great. definitely coming back!!

VA
VAVacationer
Charleston
15 reviews
Dined 7 days ago
Overall5food5service5ambience5

My husband and I had an absolutely delightful experience. First we had one of our favorite beers - deliciously chilled!! Then we had our entrees that were prepared to perfection! We do not live in or near Williamsburg and made a special trip just to come and enjoy Craft 31! It was worth every mile we traveled. Will make the trip again!

S
Steweats
Pittsburgh
19 reviews
Dined on April 4, 2021
Overall5food5service5ambience5

Worth the drive. Peaceful outdoor setting. Great crab cakes and frisco melt. Service was top notch. Worth the pleasant dive outside the busy Williamsburg.

AB
AprilB
1 review
Dined on April 3, 2021
Overall5food5service5ambience5

The best burger I ever had! Drinks were amazing too.

AM
AaronM
1 review
Dined on April 3, 2021
Overall5food5service5ambience5

Did not order any food, however the drinks and service were great!

JC
vipJamieC
New York Area
3 reviews
Dined on April 3, 2021
Overall5food5service5ambience5

This place is great! We went for dinner and back for lunch the next day! Wait staff was super friendly. Food was delicious! Ambiance was great. No complaints here at all.

EA
EthelA
1 review
Dined on April 3, 2021
Overall2food5service1ambience1

It took over an hour to get a hamburger and a salad.... We saw all the customers get their food before while coming in after us...

F
vipFoodie1954
Richmond
12 reviews
Dined on April 3, 2021
Overall3food3service2ambience2

Waitress was nice but not attentive she was working both sides of restaurant in the dining area and outdoor patio tables

SA
SalA
Philadelphia
4 reviews
Dined on April 2, 2021
Overall4food3service5ambience4

They did a terrific job with COVID precautions. The tables were well-spaced. 0ur Hawaiian pizza was not what we expected but still pretty good—just rather greasy. My daughter said her burger had little taste but the fries were good. We loved the beer selection, however, and my husband took home a growler!

h
hungrypanda
New York Area
2 reviews
Dined on March 31, 2021
Overall3food2service3ambience3

Food was mediocre overall. Chicken Cobb salad and

JB
JoshuaB
1 review
Dined on March 31, 2021
Overall5food5service5ambience4

Food was delicious and our waitress was very attentive.

M
Melissa
Washington DC
5 reviews
Dined on March 31, 2021
Overall5food5service5ambience5

Everything was excellent. Outside seats were a little uncomfortable

LA
LindaA
Richmond
1 review
Dined on March 30, 2021
Overall4food4service5ambience4

Server (KeeKee) was great. Food was very good. Rest rooms were clean and the Bus person was doing a great job of disinfecting as I watch them clear other patrons tables.

HM
HerbertM
Phoenix
9 reviews
Dined on March 29, 2021
Overall4food5service5ambience3

I found the staff pleasant, the food better than expected and the choice of beer excellent.

H
vipHawk
Richmond
27 reviews
Dined on March 28, 2021
Overall5food5service5ambience5

Great food and Amber provided first class service.

g
vipgaryz
Richmond
109 reviews
Dined on March 27, 2021
Overall3food3service2ambience1

Service was much too slow. We waited 48 minutes for a sandwich and salad.
When I caught the waitress' eye I asked her where was our food? She replied, "Still in the kitchen!"
We were also surprised to see 4 gals at the front desk texting and laughing while all the wait staff were having a hard time keeping up with their tables.
Why 4 gals at the front desk? There was no waiting line or back up and there were certainly plenty unoccupied tables.

Manager needs to re assign responsibilities of staff. Had there been more food runners there would probably not had such a long wait.
this is our third try with Craft 31 and we have yet to be satisfied on all counts. We want to patronize local restaurants and not the chains but this restaurant seems to have the same issues over and over again. 3 strikes, you're out!

s
sherryc
1 review
Dined on March 27, 2021
Overall5food5service5ambience5

Our dinner at Craft 31 was amazing! The restaurant was warm and cozy and the staff were extremely friendly. The food was delicious as well! We will definitely be eating here again the next time we’re in town!

JI
JohnI
Philadelphia
1 review
Dined on March 26, 2021
Overall4food4service4ambience4

No seating available outside so we got inside at 7:45. It was packed due to the nice weather. Glad we used Open Table. Food was very good. Our server kept good track of us. This is not fine dining, but a good place for a solid meal

AS
vipAnnieS
New York Area
10 reviews
Dined on March 26, 2021
Overall5food5service5ambience5

This is a great find. It’s a cool, open space with great food. The blood orange crush is the bomb. Sit outside and enjoy this amazing food. Thanks to Keekee for the great service too. We’ll visit Craft 32 again.

JO
JimO
Richmond
1 review
Dined on March 26, 2021
Overall3food2service3ambience4

The crust on the fried chicken on my sandwich and the accompanying chips were almost burned and had a burned taste. The chicken breast was so thick that I couldn’t cut it in half without requesting a steak knife. The bun fell apart and it was a complete mess. I would suggest that the chicken breast be pounded so that it is the same thickness through and will cook evenly.

W
vipWednesday
Richmond
40 reviews
Dined on March 23, 2021
Overall5food5service5ambience5

Always a wonderful visit, with great food and atmosphere. I love the jambalaya!

BD
vipBillandDeb
Richmond
171 reviews
Dined on March 23, 2021
Overall4food4service5ambience4

Was a great visit and lunch was really good, our sever was excellent and she did not miss a beat..

G
Garye
Richmond
2 reviews
Dined on March 21, 2021
Overall4food4service5ambience3

Sunday brunch- good selections and plenty of cocktail choices. Service was fast and never felt rushed to eat.
Meals were good quality and cooked perfect- good size as well.
Waitress was attentive and cleared up as we ate, never forgot us.

KJ
KatieJ
1 review
Dined on March 20, 2021
Overall5food5service5ambience5

Great service and food. And great gluten free options! Plus the margarita flight is amazing!

V
barbaraV
Washington DC
3 reviews
Dined on March 20, 2021
Overall5food5service5ambience5

I live in Maryland but Craft 31 has been my go to place recently when I visit my mother . I really enjoy the selection of beers on tap and the food is always been good, and service is friendly and and attentive .

K
Karen
1 review
Dined on March 17, 2021
Overall5food5service5ambience4

Very clean, following all covid protocol. Our burgers were awesome! Server was great, very friendly

J
Jumpmaster
Washington DC
12 reviews
Dined on March 17, 2021
Overall5food5service5ambience5

Great service, great food, great time....as always!

RV
RobertaV
1 review
Dined on March 17, 2021
Overall5food4service5ambience5

The drinks are weak but the food and prices make up for that.

BW
BillW
Richmond
1 review
Dined on March 14, 2021
Overall5food5service5ambience5

Loud music during the visit. A+++++++
Overall all.

LL
LoLo1707
Washington DC
7 reviews
Dined on March 14, 2021
Overall5food5service5ambience5

Food was amazing (tons of choices) and drink flight was super tasty.

SS
SheStampsALot
Birmingham
2 reviews
Dined on March 14, 2021
Overall5food5service5ambience5

Great service. The waitress was EXTREMELY helpful with our friend with a food allergy. We had a great time.

OT
OpenTable Diner
Houston
3 reviews
Dined on March 14, 2021
Overall5food5service5ambience5

Great brunch and service!

KC
KimC
Baltimore
2 reviews
Dined on March 13, 2021
Overall5food5service5ambience5

Great place! We were there for a girl's weekend and went for lunch on Friday and returned for dinner on Saturday. Great service, great food, and drinks. The margarita flight was wonderful!

BH
vipBHurley
Richmond
11 reviews
Dined on March 13, 2021
Overall5food4service5ambience5

Great outdoor seating with a fireplace. Our server, Jasmine was great. The beer selection was fantastic. They also are happy to let you sample beer.

DN
DaveN
New England
2 reviews
Dined on March 12, 2021
Overall5food5service5ambience3

Great food and specials. Great drink menu!
Outside patio was good

DM
DawnM
1 review
Dined on March 12, 2021
Overall5food5service5ambience5

A great local restaurant, with tons of personality and delicious food! I love Craft 31!

MH
MattH
1 review
Dined on March 11, 2021
Overall5food5service5ambience5

Fantastic food and service! The burgers are amazing and the staff were friendly.

AP
APACHE
Richmond
3 reviews
Dined on March 10, 2021
Overall5food5service5ambience4

Our party of four had an excellent lunch with outstanding service by Kasey.

FAQs

Craft 31 does offer delivery in partnership with Uber Eats. Craft 31 also offers takeout which you can order by calling the restaurant at (757) 378-3268.

Craft 31 is rated 4.6 stars by 735 OpenTable diners.

Craft 31 does offer gift cards which you can purchase here https://www.thegiftcardcafe.com/cart/select.php.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.