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  5. Williamsburg

Craft 31

4.3
4.3
1231 Reviews
$30 and under
Burgers

To Our Guests:
We look forward to seeing you soon.

We offer take-out, curbside pick-up and delivery options to serve our community.


Make a reservation

2 people

7:00 PM


Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Burgers, Pizzeria, Seafood

  • Hours of operation

    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–11:00 pm Brunch Sun 10:00 am–3:00 pm

  • Phone number

    (757) 378-3268

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Casual Dress

Gift card

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Popular dishes

What 1,231 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.4Service
  • 4.1Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Virginia

    Kid Friendly

  • Williamsburg

    Neighborhood Gem

  • Williamsburg

    Most Booked

Sort by

Filters

  1. DG

    DaveG

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined 4 days ago

    overall5food5service5ambience4
    Craft 31 is a family favorite. Best burgers in the 'Burg!
  2. SW

    SarahW

    Atlanta

    5 reviews

    vip
    5.0

    5 reviews

    Dined 5 days ago

    overall5food5service5ambience4
    We took my in-laws here for brunch. Not only was the service excellent, but they had GF offerings! Very rare in that area! Wonderful experience and I would highly recommend.
  3. CK

    ChrisK

    Richmond

    8 reviews

    2.0

    8 reviews

    Dined 5 days ago

    overall2food3service2ambience2
    3rd or 3 visits this week. First was ok. Second was great. Service this sunday though was extremely slow and orders were inaccurate. Seemed to have difficulty taking everyones order at the table each trip and often skipped people during the infrequent visits. Very distracted or overwhelmed, not sure. Very infrequent check ups despite an extremely long wait for food. We just gave up ordering apps or more drinks or coffee, just wanting to leave if we ever actually got our main food order, which took 1 hr 14 minutes from the time we ordered. Half the food was cold. One order was inedible. Won't be going back until they weed out some of the poor perfomers in this current staff. Kitchen and wait staff are slow, confused, and spend a lot of time arguing and playing, which you can hear in the dining area and restrooms, instead of focusing on the task.
  4. OT

    OpenTable Diner

    Richmond

    1 review

    2.0

    1 review

    Dined 5 days ago

    overall2food2service2ambience3
    We brought guests from out of town. One guest ordered a build your own chicken sandwich. The chicken was a plain breast that was not even grilled. The one piece of lettuce was white. The bun was plain and the cheese was not melted. Don’t you have quality control? Very disappointing after talking up your restaurant.
  5. RB

    RichardB

    Richmond

    4 reviews

    5.0

    4 reviews

    Dined 6 days ago

    overall5food5service5ambience5
    One of our favorite restaurants. We are never disappointed.
  6. BS

    BobbieS

    Richmond

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience4
    Very good, I'll definitely eat here again. The food is wonderful, and there's a wonderful selection of drinks.
  7. m

    mikesfood

    Washington DC

    12 reviews

    vip
    4.0

    12 reviews

    Dined 6 days ago

    overall4food5service5ambience3
    Great burgers.
  8. RB

    RalphB

    West Palm Beach

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    overall5food5service5ambience5
    Both my wife and I had burgers and we loved how we could customize them to our own liking. The burges were done correctly and served on a delicious bun that was fresh and didn't fall apart. The selection of craft beers was extensive and hard to pick just one. The James River wheat beer was a perfect beer for a hot August day. Light with citrus notes and very easy to drink. The next time I go there, I will try the 4 craft beer sampler to get a better appreciation of the vast selection of craft beers available.
  9. L

    Letseat

    Richmond

    23 reviews

    vip
    5.0

    23 reviews

    Dined on August 3, 2022

    overall5food5service5ambience5
    Shirt staffed, but server did a great job communicating and serving.
  10. OT

    OpenTable Diner

    Charleston

    2 reviews

    2.0

    2 reviews

    Dined on August 2, 2022

    overall2food1service2ambience3
    This place looks really nice and our apps and oysters were really good, but servious felt rushed and are entrées were not good. The crab cakes were barely edible, the burgers and my son's food were over cooked and parts of my fried chicken and fries were super greasy
  11. TC

    TomC

    Richmond

    17 reviews

    5.0

    17 reviews

    Dined on July 31, 2022

    overall5food5service5ambience4
    Great place to eat. A little noisy but great food and service.
  12. D

    Duch

    Richmond

    5 reviews

    4.0

    5 reviews

    Dined on July 31, 2022

    overall4food4service4ambience4
    Good food, service was good, the only criticism I have is that there were a lot of flies in the restaurant, which was quite annoying.
  13. OT

    OpenTable Diner

    Washington DC

    4 reviews

    vip
    5.0

    4 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5
    Excellent food and service
  14. TK

    TinaK

    New England

    11 reviews

    4.0

    11 reviews

    Dined on July 30, 2022

    overall4food4service5ambience3
    The dining room we sat in was smallish and filled simply with tables and a wall TV. Not really any ambiance in this particular side room. Perhaps the bar area and main dining room had some ambiance. Waitress was lovely, but food/appetizers took quite a while to arrive-although it was very busy. Good pub type food. Chesapeake pizza was delicious and everything else (Cesar salad and crab cake sandwich and burger) was good. Would return but would request a table in a main area -either the main dining room or the bar.

    Craft 31Responded 2 days agoThank you for your post. I am glad you enjoyed your food but sorry if you found the Pearl room less than lovely. If ever you are unhappy with your table location simply let us know, we will happily relocate you to another area if available. We do all we can to make our guests happy.

  15. OT

    OpenTable Diner

    Richmond

    1 review

    5.0

    1 review

    Dined on July 30, 2022

    overall5food5service5ambience3
    Great service and excellent food.
  16. HS

    HarryS

    Orlando

    10 reviews

    vip
    2.0

    10 reviews

    Dined on July 30, 2022

    overall2food4service3ambience1
    The restaurant needs a freshening. We felt it looked and smelled tired. It impacted our experience. While the food and service were good It looks to be time to improve cleanliness and maintenance for customers.

    Craft 31Responded 2 days agoThanks for the note Harry, and you are right! We are always doing upgrades as we are able. We installed new tile this year and we just got new dining room chairs and new vinyl for booths. We are also replacing the carpet this month. We ordered it quite a while ago, but due to supply chain issues we have had to be patient. We are excited to have a fresh carpet soon; it will make all the difference!

  17. BB

    BurgerBBQfan

    Richmond

    2 reviews

    5.0

    2 reviews

    Dined on July 30, 2022

    overall5food5service5ambience5
    Craft 31 has great options for burgers and well worth the cost which is quite reasonable. Both if our waitresses were terrific and their boss also took time to chat with us. Will definitely be returning!
  18. a

    alanah

    Palm Springs

    61 reviews

    vip
    3.0

    61 reviews

    Dined on July 29, 2022

    overall3food2service3ambience1
    Come here if you aren’t expecting good service or a good meal. I ordered a salad and they basically put a head of lettuce in a bowl uncut! Kitchen needs help!
  19. H

    Hawk

    Richmond

    38 reviews

    vip
    5.0

    38 reviews

    Dined on July 27, 2022

    overall5food5service5ambience5
    Great food and service--Craft 31 does not disappoint. Kyle and his helper were very attentive and provided excellent service.
  20. D

    Dave

    Washington DC

    1 review

    3.0

    1 review

    Dined on July 26, 2022

    overall3food3service4ambience4
    This is a good place for happy hour and/or appetizers. Entrees were less than stellar. This was the second time we have been to Craft 31. First visit was great. This visit left something to be desired.
  21. C

    Catt

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5
    The "super salad" -- with green goddess dressing and roast chicken -- is exactly that!
  22. SK

    SusanK

    1 review

    2.0

    1 review

    Dined on July 23, 2022

    overall2food2service4ambience2
    Food was OK. Fine for burgers and pizzas, but the other fare isn't anything special. Parmesan truffle fries were very good. Don't sit in the middle section of the restaurant. Décor is boring, shades drawn make it dark, seating feels cramped. Service was friendly and efficient. Good for families-lots of selection.

    Craft 31Responded 2 days agoThank you for your post. I am glad you enjoyed your fries and found the service friendly and efficient. I am sorry if you found the seating cramped. If ever you are unhappy with your table location simply let us know, we will happily relocate you to another area if available. We do all we can to make our guests happy.

  23. B

    Bassrvr

    Richmond

    45 reviews

    5.0

    45 reviews

    Dined on July 22, 2022

    overall5food5service5ambience4
    Always enjoy their Bottoms Up Pizza. Greek pizza is our favorite along with half dozen delicious oysters
  24. S

    Sarah

    Richmond

    3 reviews

    3.0

    3 reviews

    Dined on July 22, 2022

    overall3food2service4ambience3
    The cocktails were great but the food itself was inconsistent and just ok. Our crab dip was fishy and tasted a little off which set the tone for the entire meal. With so many great places to eat in Williamsburg it's not a place I'd go out of my way to go back to.
  25. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on July 21, 2022

    overall3food4service5ambience4
    Ran out of our favorite artichoke dip so couldn’t have appetizers.
  26. WA

    WilliamA

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on July 18, 2022

    overall5food4service5ambience5
    Restaurant was so fun and crew worked real hard! So friendly and keep our open table reservation and seated us quick! Food and ambiance was fun and low key! Loved it
  27. OT

    OpenTable Diner

    Miami

    1 review

    5.0

    1 review

    Dined on July 17, 2022

    overall5food5service5ambience5
    Great place. Took the beer suggestion from the waitress and it was very good. My son and I had different burgers and they were both delicious. The truffle fries and glazed sweet potato fries were amazing. Staff was attentive and friendly. Only here for 1 week but definitely coming back.
  28. H

    Hawk

    Richmond

    38 reviews

    vip
    5.0

    38 reviews

    Dined on July 17, 2022

    overall5food5service5ambience5
    We enjoyed the classic eggs Benedict and excellent service. Kasey was great!
  29. JS

    JasmineS

    Raleigh

    3 reviews

    4.0

    3 reviews

    Dined on July 17, 2022

    overall4food4service5ambience5
    We visited for Brunch. The service was better than what we received when visiting prior for dinner. My husband ordered the stuffed French toast which my husband liked but it wasn’t so much stuffed than French toast slices slathered with berries and a cream cheese spread layered. I ordered the funnel cake pancakes which tasted a little sweeter than normal pancakes but did not remind me of a funnel cake. We both got scrambled eggs and bacon which were good and I got grits.All in all the service was amazing and the food was pretty good.
  30. R

    Raven

    Richmond

    18 reviews

    vip
    4.0

    18 reviews

    Dined on July 14, 2022

    overall4food5service5ambience4
    Excellent lunch venue, very good to excellent service and quality food well presented. Highly recommend.
  31. JK

    JennK

    Richmond

    1 review

    5.0

    1 review

    Dined on July 13, 2022

    overall5food5service5ambience5
    Wow! Food was fantastic. Something for everyone in our group. Kids menu was good so the adults could enjoy! Crab and spinach dip with pita bread was the bomb. Crab white pizza finished the evening.
  32. OT

    OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined on July 13, 2022

    overall5food5service5ambience5
    Excellent food and service. We used Open Table to find Craft 31 while on vacation in Williamsburg and liked it so much, we came back a second time. We ate outside and enjoyed the live entertainment. If you prefer a quieter experience, consider eating indoors on live entertainment nights. We ordered various types of burgers and they were juicy and flavorful. The kids enjoyed the mac and cheese.
  33. h

    hometowngirl

    Baltimore

    22 reviews

    vip
    4.0

    22 reviews

    Dined on July 12, 2022

    overall4food4service5ambience3
    Just a too loud for us, hard to talk because it was so loud. Food was great and excellent service.
  34. S

    Scott

    Dallas

    4 reviews

    vip
    2.0

    4 reviews

    Dined on July 11, 2022

    overall2food2service2ambience2
    Food was bland, service slow.
  35. CH

    CarrieH

    1 review

    3.0

    1 review

    Dined on July 10, 2022

    overall3food3service5ambience5
    Place is overall very nice, seemed to take a very long time to get our food.....over an hour. Our party was 4 adults 2 children and a toddler. We all ordered breakfast except for one who ordered a burger. Our waitress was great food was good. I'd probably go back I know restaurants are having a hard time keeping staff so maybe that was the issue...
  36. F

    Foodie757

    Richmond

    11 reviews

    3.0

    11 reviews

    Dined on July 9, 2022

    overall3food3service4ambience3
    Seated immediately in a noisy room. Food was mediocre for the price and the kit hen was slow. Highlight was our waitress who was attentive, made sure we had drinks and checked to see if we needed anything multiple times.
  37. EC

    ElizabethC

    New York Area

    6 reviews

    5.0

    6 reviews

    Dined on July 8, 2022

    overall5food5service5ambience4
    My goodness. They are serious about good, fresh food here. Great portions, too. Highly recommend 👌
  38. TR

    ThomasR

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    overall5food5service5ambience5
    Great restaurant - Orange Crush is phenomenal - would highly recommend
  39. BD

    BillandDeb

    Richmond

    246 reviews

    vip
    4.0

    246 reviews

    Dined on July 7, 2022

    overall4food4service4ambience3
    Was a fun visit, been a while - glad we had chance to stop in..
  40. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 6, 2022

    overall5food5service5ambience5
    Wide array of food, our party got pizza, burgers and seafood. All were delicious and staff was nice.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
    • Diners must wear masks unless eating or drinking
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Craft 31 does offer delivery in partnership with Uber Eats. Craft 31 also offers takeout which you can order by calling the restaurant at (757) 378-3268.

Craft 31 is rated 4.3 stars by 1231 OpenTable diners.

Craft 31 does offer gift cards which you can purchase here.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Google Map for Craft 31

3701 Strwberry Plns Rd, Williamsburg, VA 23188

Additional information

  • Neighborhood

    Williamsburg

  • Hours of operation

    Mon–Thu, Sun 11:00 am–9:00 pm Fri, Sat 11:00 am–11:00 pm Brunch Sun 10:00 am–3:00 pm

  • Cuisines

    Burgers, Pizzeria, Seafood

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    None

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Gluten-free Options, Non-Smoking, Patio/Outdoor Dining, Takeout, Wine

Gift card

Gift card

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