Craft 31

4.5
1029 Reviews
$30 and under
Burgers

To Our Guests:
We look forward to seeing you soon.

We offer take-out, curbside pick-up and delivery options to serve our community.


Support Craft 31 during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1029 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.6
service
4.3
ambience
4.3
value
Noise · Moderate
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Sort by
Filters
HR
HollyR
1 review
Dined a day ago
Overall4food4service3ambience4

I know due to the circumstances surrounding these times that service will be slow. We had to wait a while to see our server. The booths are so crunched together that it was uncomfortable, we asked to get moved to another one but it was the same. Food is pretty good, not 5 stars for the price but it was good.

b
beach4me
Richmond
8 reviews
Dined a day ago
Overall5food5service5ambience4

We had a party of four, with the Open Table reservation. We were seated right away. Our server was wonderful. She brought our drinks (made a fresh pot of decaf for the two who wanted coffee), and gave us time to look at the menu and decide what we wanted. We all got the Build-a-Burger, each different. She answered our questions easily, including describing each of the sauces - impressive! The burgers were delicious, and the chips were really good, too. It had been a while since we've been to a restaurant (because of Covid), and we liked that we could make a reservation and not have to wait in line. Thanks for a really good meal, Craft 31. We'll be back!

M
Mikey
Richmond
44 reviews
Dined on January 18, 2022
Overall4food4service5ambience4

Hamburger was good but rather pricey for what you got on the plate.

S
Syd34
Richmond
59 reviews
Dined on January 15, 2022
Overall4food5service5ambience5

Locals that eat here fairly often. Food is great and waitstaff outstanding!! Grace was our server last visit. Our only takeaway is it takes about 20 -30 minutes for food to arrive. This happens every time we are there. Again, all else is wonderful. Just wish the food came a bit quicker. Maybe we'll bring a snack next time:-)

DH
DarylH
1 review
Dined on January 15, 2022
Overall5food5service5ambience5

Nice experience, met friends and enjoyed our dinner.

l
llama
Richmond
17 reviews
Dined on January 9, 2022
Overall5food5service5ambience4

Great food and excellent service - tends to be a little noisy for conversation.

OT
OpenTable Diner
Richmond
1 review
Dined on January 8, 2022
Overall4food4service5ambience4

Exceeded expectations. Our server, Rachel, was outstanding, restaurant was clean and the food was good. Couldn’t ask for more.

LS
LauraS
1 review
Dined on January 7, 2022
Overall5food4service4ambience4

We were seated right away even though we were 10 min early. Our server was very pleasant and accommodating. We had Wings Chips and Salsa and Bowls of Chili my wife didn't enjoy the Chili it was her first time trying it.

KP
KeithP
Cleveland
3 reviews
Dined on January 7, 2022
Overall5food5service5ambience5

Beautiful place. We have wanted to eat here for a while since we see them in the COVA magazine food issues all the time. It lives up to the hype. Almost didn't find it because the lights were turned off outside but we got there after a turn around. The menu is fantastic and the good was great. Kasey is an outstanding server that makes you feel like you are friends. Will go again and again.

MH
MelH
1 review
Dined on January 7, 2022
Overall5food5service5ambience5

Service was amazing. Food was outstanding. Also- lots of GF options!

B
vipBassrvr
Richmond
41 reviews
Dined on January 5, 2022
Overall5food5service5ambience4

Greek pizza the best. Service excellent as usual. Good value for the money. Our ‘go to’ place for casual dinner

OT
vipOpenTable Diner
Caribbean
42 reviews
Dined on January 5, 2022
Overall5food5service5ambience5

We dined outside in their enclosed outdoor space. We were so pleasantly surprised at how good all the food is. We especially loved the wings! Will definitely return when we are back in the area.

TG
TimG
Philadelphia
5 reviews
Dined on January 2, 2022
Overall5food5service5ambience4

We're relatively new to the area and we have already been to this restaurant 3 times. The food seems to be good every time, the drinks are good, the beer selection is good and changes periodically. It is a comfortable setting and we have enjoyed it each time we've been.

CS
ChristinaS
1 review
Dined on January 2, 2022
Overall5food5service5ambience5

As always great food and great service. We have eaten here several times and it has become a favorite of ours. Keep up the good work. We will be back.

CC
ChrisC
1 review
Dined on December 31, 2021
Overall4food4service5ambience4

Food was good. One person in our party ordered oysters and they were a little too soggy, but still delicious.

OT
OpenTable Diner
Washington DC
2 reviews
Dined on December 30, 2021
Overall5food5service5ambience4

Excellent food and drink

OT
OpenTable Diner
Richmond
6 reviews
Dined on December 30, 2021
Overall4food4service5ambience4

After a recent disappointing dining experience, we came back. I will say it was better than last time but still not what we experienced the first couple of times we ate there. Food was good. The amount of food for the cost seemed a little smaller than we are used to receiving. It wasn’t super busy but still pretty loud.

n
natnat
1 review
Dined on December 29, 2021
Overall5food5service5ambience5

This place was spectacular! The food was so delicious and the service was great. I definitely recommend getting the reuben with sweet potato fries, it was not greasy and had amazing flavors. I never finish a meal at a restaurant but this meal was so good. The ambience was trendy and fun - it was very lively and busy! They have a great selection of craft beers to chose from!

T
Teach2
Washington DC
18 reviews
Dined on December 29, 2021
Overall5food5service5ambience4

Food and service were great! The acoustics make it difficult to hear in the main dining room.

MD
MDJD
Atlanta
4 reviews
Dined on December 28, 2021
Overall5food5service5ambience5

OUTSTANDING MENU AND SERVICE. GREAT BURGERS , SALADS, AND SEAFOOD. HOMEMADE ICE CREAM SANDWICHES.

W
vipWednesday
Richmond
42 reviews
Dined on December 28, 2021
Overall4food4service5ambience5

We were seated quite early for our reservation which was nice. The food portions seemed small to me but quality was good.

MI
vipMissInformation
Washington DC
4 reviews
Dined on December 28, 2021
Overall5food5service5ambience5

My elderly mom lives in a senior living complex
near Craft 31 and it’s become our go-to place whenever we travel to see her. The food is very good and the menu is so varied that everyone is happy with the selection. The indoor and outdoor dining rooms are comfy and spacious and this visit, beautifully decorated for the holidays. But the best part of our visits is that we’re able to have such a nice time with Mom because the service is always thoughtful, warm and gracious. Today. Emma was so kind and attentive and made an ordinary Tuesday so festive and happy. Every time we visit, the manager comes by to ask about our experience and is always smiling and glad to see us. It’s obvious why this restaurant is always busy and filled with happy families. Our whole family — none of
us live in Williamsburg — is grateful that we can count on a having a great meal and a nice experience with our sweet Mom.

.

E
vipEgio
Philadelphia
3 reviews
Dined on December 27, 2021
Overall5food5service5ambience5

Outstanding service and very accommodating for my son’s egg allergy. Highly recommend!

m
vipmicheller
Baltimore
9 reviews
Dined on December 24, 2021
Overall5food4service5ambience4

Good food, solid beer & cider selection, fantastic service. Special thanks to Alex who does in fact make the world’s best chocolate milk!

AR
vipARockville
Washington DC
21 reviews
Dined on December 24, 2021
Overall5food5service5ambience5

We were passing through Williamsburg and had a wonderful dinnner here on Christmas Eve. The food was delicious. Great burgers and wings. Food quality also very good. The margarita sampler was fun and the different flavors were all good. Our waitress Meghan and the rest of the staff we encountered we’re really friendly and accommodating. Wish we had a place like this closer to home in Maryland.

MB
MarcB
Richmond
1 review
Dined on December 24, 2021
Overall4food4service4ambience3

Only complaint is we were seated near the bar even though restaurant was not completely full. It seemed a little noisier there. Thought we would have gotten a better table since we made reservations in advance.

MJ
MJAX34
2 reviews
Dined on December 24, 2021
Overall5food4service5ambience5

The food and service were good. Cute place. We enjoyed it.

s
shannon
1 review
Dined on December 24, 2021
Overall5food5service5ambience5

Great food, especially the oysters! Fantastic service as well!

BF
vipBillF
West Palm Beach
39 reviews
Dined on December 22, 2021
Overall5food5service5ambience4

Kelly was amazing. Nice evening!!

BL
BretL
1 review
Dined on December 22, 2021
Overall5food5service5ambience4

Megan (our server) ROCKED! Fast, efficient, on the ball with anything we needed, personable, and made our visit wonderful. Promote that gal! Shrimp was outstanding, pizza also hit the mark, crab dip was just good...and of course, beer is always great! Thanks for making our night wonderful, and for not being vaccine-freaks about things (which was another reason we choose your establishment).

OT
OpenTable Diner
1 review
Dined on December 22, 2021
Overall5food5service5ambience5

Delicious burgers as always, great service

OT
OpenTable Diner
1 review
Dined on December 20, 2021
Overall5food5service5ambience5

We are on vacation in colonial Williamsburg and wanted to try something different for dinner (off the main property). Due to the schedule we kept all day, we were starving by the time we got here! Not only was the service fantastic (Lisa, you rock!) but the food arrived quickly as well.
Everything we ate was delicious!!

D
Dirty
Richmond
1 review
Dined on December 19, 2021
Overall1food2service3ambience1

Fruit flies, regular flies, skimpy crab in luke warm crab dip, no chilled glasses for bottled beer, greasy signature chips, unbussed tables upon entry, unbussed table next to us while we ate, dirty sticky menu, dirty sticky table and bench seat, 45 minute plus wait for food from when ordered, dirty upholstery...pleasant waitress. Usually the people is the hard part, but you need to work on the facility. Have eaten here sporadically since it opened, but will not return.

OT
OpenTable Diner
Washington DC
3 reviews
Dined on December 18, 2021
Overall4food4service3ambience3

Great burgers, fries and tater tots. Service was fair.

OT
OpenTable Diner
1 review
Dined on December 18, 2021
Overall5food4service5ambience5

One of the only place in town where you can get good food in a casual setting. Staff was great , the cheeseburger great, my wife salad was just ok

E
Ebilyeu
Richmond
1 review
Dined on December 18, 2021
Overall5food4service5ambience5

Our waitress Kyle made it all worth coming ! Food was great and the margarita flight was the best !!!

SO
SherriO
Richmond
2 reviews
Dined on December 17, 2021
Overall5food5service5ambience5

Always our favorite go-to. The staff is very accomdating and food delicious.

It is always a bit loud there, with the openness of the space. But, not too loud that we can't hear each other at the table.

AI
AmInRichmond
Richmond
1 review
Dined on December 12, 2021
Overall4food5service5ambience3

We came in on Sunday during brunch hours to check this place out because we are familiar with its sister restaurant, Bottoms Up Pizza. It was quite loud and busy but we didn't mind that. Our food took approximately 45 minutes which we expected due to the crowd but our server Fina came by regularly to make sure we were fine while we waited. The food was great!

RS
RachelS
San Francisco
1 review
Dined on December 12, 2021
Overall5food5service5ambience5

We chose Craft 31 for brunch, many people highly recommended it. Our first visit was awesome. The food was outstanding and our server Emma was absolutely wonderful, very attentive , personable and helpful recommending beers and brunch items. The beer list is extremely large and had great choices for everyone in our party. We will definitely be back.

PD
PattyD
1 review
Dined on December 11, 2021
Overall5food5service5ambience5

Craft 31 has a fantastic beer list and some of the freshest seafood I've ever had in a restaurant. The burgers smelled heavenly, but we don't eat meat.

FAQs

Craft 31 does offer delivery in partnership with Uber Eats. Craft 31 also offers takeout which you can order by calling the restaurant at (757) 378-3268.

Craft 31 is rated 4.5 stars by 1029 OpenTable diners.

Craft 31 does offer gift cards which you can purchase here https://www.thegiftcardcafe.com/cart/select.php.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.