COTTO

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1. C

   Chris

   1 review

   1.0

   1 review

   Dined 4 days ago

   overall1food1service1ambience1

   Awful customer engagement. Booked a table for our twentieth wedding anniversary back in April, as my wife really anted to eat there. Even had a reminder the day before asking to confirm we would still be turning up and when we did there was a big poster saying they have relocated for a week due to the Hay festival - none of this was explained when booking.
   

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2. AM

   AnitaM

   1 review

   3.0

   1 review

   Dined on May 20, 2023

   overall3food5service4ambience5

   Amazing food great service and venue Drinks a little overpriced
   

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3. E

   Enzo

   Kent

   1 review

   3.0

   1 review

   Dined on May 19, 2023

   overall3food5service4ambience1

   Good food, particularly the sea bass which was excellent, and the service was prompt. But the noise level was such that it was impossible to hold a normal conversation. Playing background music encouraged diners to talk over it. Toilet facilities very limited also. We bailed out before the tiramisu, which was a pity.
   

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4. PJ

   PJ61

   1 review

   1.0

   1 review

   Dined on May 13, 2023

   overall1food2service1ambience2

   After about 45 minutes the main courses arrived. The only starter ordered arrived just after the main. Now unwanted we gave to the next table. Ambience in the room between the outdoor dining space and the main dining area dark and not exactly all we had hoped. Late starter was not charged for. Staff nice but coffee machine broken also. Instant offered. We escaped to the hotel opposite for a coffee. Mains no more than average. Tortellini pasta was thick and undercooked. Pizza average but Gnocchi very good. We’ll be in Hereford again in autumn but won’t be booking COTTO.
   

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5. RA

   RAFHO

   London

   1 review

   5.0

   1 review

   Dined on May 12, 2023

   overall5food5service5ambience5

   Brilliant meal for my mums birthday. Food and service 10/10
   

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6. JJ

   JulieJ

   Herefordshire

   3 reviews

   5.0

   3 reviews

   Dined on May 10, 2023

   overall5food5service5ambience5

   Simply amazing food. Lovely venue and great, friendly, helpful staff.
   

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7. MS

   MaryS

   1 review

   5.0

   1 review

   Dined on May 6, 2023

   overall5food5service5ambience4

   Great tasting food with fantastic company very much enjoyed
   

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8. BD

   BeverleyD

   Exclusive

   1 review

   4.0

   1 review

   Dined on April 28, 2023

   overall4food4service4ambience4

   Waitress very helpful explaining menu, was able to have starters as 'tapas style' sharing with our pizza....maybe this could be stated on menu?! Would definitely go again
   

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9. AW

   AshW

   London

   1 review

   4.0

   1 review

   Dined on April 22, 2023

   overall4food5service4ambience5

   We both had a really good night. The food was so good, nice atmosphere as well as it was a busy but not too busy Saturday night
   

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10. A

    Andy

    Herefordshire

    1 review

    5.0

    1 review

    Dined on April 22, 2023

    overall5food5service5ambience5

    Great menu choices and the ones I chose were perfectly cooked and tasty.
    

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11. SB

    SundayBrunchNut

    Bath

    1 review

    2.0

    1 review

    Dined on April 22, 2023

    overall2food3service5ambience2

    Very very unacceptable long wait for food. So recognise they are busy and serving staff rushed off their feet but ridiculous wait for food
    

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12. SO

    SusanO

    Bedfordshire

    1 review

    4.0

    1 review

    Dined on April 22, 2023

    overall4food4service5ambience5

    Great atmosphere, with modern lighting and decor. Excellent service, nothing too much trouble, even though they were very busy. Really enjoyed my first visit to Cotto!
    

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13. OO

    OutOnTheTown

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on April 18, 2023

    overall5food5service4ambience4

    There were six of us in town for work. We all really enjoyed our dinner at Cotto - delish food, presented nicely and a nice wine list. We enjoyed a number of starters, a range of mains and some desserts and wine. We would definitely recommend it! It had a nice buzzing but not loud atmosphere on a Tues pm.
    

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14. L

    Listercat

    1 review

    4.0

    1 review

    Dined on April 18, 2023

    overall4food3service3ambience2

    The food was, on the whole, very tasty, but one lamb dish was very fatty. The table and seating were comfortable but in a fairly enclosed space, with all tables taken. the noise level was high which made it difficult to converse at times. It would be so much better in my opinion, along with many other eateries, if the staff wore some type of uniform. With staff walking about you weren't sure who to approach and one particular staff member looked quite scruffy. Staff, it has to be said were pleasant and helpful.
    

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15. J

    Jodiec

    Herefordshire

    2 reviews

    2.0

    2 reviews

    Dined on April 15, 2023

    overall2food2service2ambience3

    Our food order seemed to have been forgotten so when we asked how much longer it would be it then seemed to be rushed to get cooked which resulted in a soggy pizza & greasy gnocchi. Lots of drinks not available and for a cocktail bar very uninteresting selection available. Overall service wasn’t great and we weren’t even asked if everything was ok at the end of the meal. If I hadn’t waited over an hour & half for my main I would have sent it back but I was so hungry I ate what I could. £10 taken off the bill after I told them the food wasn’t great which was something I suppose. Won’t be dining here again
    

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16. AN

    AngelaN

    Exclusive

    5 reviews

    3.0

    5 reviews

    Dined on April 15, 2023

    overall3food4service3ambience2

    Food excellent and well presented...served piping hot!! Service was good with friendly and approachable staff!! One criticism was it felt cold and a little cramped.
    

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17. T

    Tracy

    Exclusive

    6 reviews

    5.0

    6 reviews

    Dined on April 14, 2023

    overall5food5service5ambience5

    Great evening as usual at Cotto. We haven’t visited for a while but nothing has changed, everything was as always, great service and atmosphere. Food fantastic. I’d highly recommend this restaurant.
    

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18. P

    Pardo16

    1 review

    3.0

    1 review

    Dined on April 14, 2023

    overall3food4service2ambience2

    Menu was extremely limited compared to what was detailed on website. Items on the menu online were circa £3 cheaper than in the restaurant for the same meal. Waitressing staff weren’t particularly attentive and seemed to rush off whenever they did visit the table. Fire alarm was constantly going off from items burning in the kitchen. Food was good quality but not worth the new pricing
    

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19. g

    garyh

    Perth

    7 reviews

    4.0

    7 reviews

    Dined on April 13, 2023

    overall4food3service4ambience3

    It was early evening when we arrived and the music was really loud. Happily they throttled it back when we asked. My wife had the gnocchi with sausage/pork ragu. The gnocchi appear to not be home made. The ragu & sausage was excellent, although the ragu was a bit salty. I had the saffron risotto with a pan seared bass fillet. The risotto was a bit heavy on the cheese side which seemed to dominate, the sea bass was great, possibly overcooked from resting on the very very hot risotto. All the food was well presented and the ingredients were top quality. Service was prompt polite and helpful. We overheard other tables being very complimentary about the pizza.
    

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20. N

    Newt

    Herefordshire

    2 reviews

    3.0

    2 reviews

    Dined on April 11, 2023

    overall3food3service4ambience4

    Found pasta dish I had was bland.very fresh, but needed garlic and herbs as did not taste of much. All food cool or cold.
    

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21. BW

    BlankaW

    Herefordshire

    2 reviews

    5.0

    2 reviews

    Dined on April 11, 2023

    overall5food5service5ambience5

    We had a fabulous evening, food was freshly made and super tasty. Great wine and service were smooth . We love Cotto and always recommended to our friends.
    

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22. JS

    JeremyS

    Exclusive

    2 reviews

    5.0

    2 reviews

    Dined on April 11, 2023

    overall5food5service5ambience5

    Lovely food great service and a warm atmosphere.. food was fantastic and tasty and authentic.. best pizzas
    

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23. MA

    MirandaA

    Herefordshire

    13 reviews

    4.0

    13 reviews

    Dined on April 4, 2023

    overall4food5service5ambience5

    We absolutely love going to Cotto as food is always fantastic. Last night was no different although there really was not enough staff - one waitress and one bartender is not enough when the restaurant is as busy as it was! Won’t stop us returning though!! X
    

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24. CP

    CarolP

    Newcastle

    1 review

    5.0

    1 review

    Dined on March 29, 2023

    overall5food5service5ambience5

    Excellent service, sourdough pizza had lots of flavour and looked amazing. The linguine homemade and King Prawns lovely mix of flavours. Staff brilliant.
    

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25. d

    david

    London

    20 reviews

    vip
    2.0

    20 reviews

    Dined on March 25, 2023

    overall2food2service1ambience3

    Food fair to middling. Service terrible. Much consternation at asking to replace one type of pasta with another from the menu on a dish (really not that much of an issue). No one bothered to enquire why 90% of a dish was left uneaten. Used to be good but has gone very much downhill and doesn’t justify the quality and service.
    

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26. A

    Arabellas

    Exclusive

    1 review

    5.0

    1 review

    Dined on March 24, 2023

    overall5food5service5ambience5

    Fantastic. Thank you a great evening out last night
    

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27. L

    Laura

    Herefordshire

    1 review

    5.0

    1 review

    Dined on March 18, 2023

    overall5food5service5ambience5

    Food and service as incredible as always! Best joint in town.
    

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28. JE

    JonathanE

    Hertfordshire

    1 review

    5.0

    1 review

    Dined on March 18, 2023

    overall5food5service5ambience5

    We had a superb meal at Cotto and were delighted by the whole experience. The food was superb and the wine delicious. The food seemed great value but the wine a bit pricey - but overall highly recommended!
    

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29. V

    Visitor

    Cambridge

    2 reviews

    3.0

    2 reviews

    Dined on March 18, 2023

    overall3food4service4ambience2

    Nice but pricey for what we had . Noisy. Tables too close together
    

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30. OT

    OpenTable Diner

    Herefordshire

    2 reviews

    2.0

    2 reviews

    Dined on March 18, 2023

    overall2food2service3ambience2

    I used to love cotto and the owners are lovely. But tonight we were very disappointed. We were taken out the back even though there were tables available in the main areas. We were sat on our own with no atmosphere. There’s Only one vegetarian choice for both starter and main which is very poor for any restaurant let alone an Italian ! which my husband found watery, tasteless and disappointing. The wine is lovely but priced at £35 for a pecorino is very inflated in price, it should be half that! The swordfish starter and chicken main were overly seasoned in fact too salty and not particularly tasty. The prices are too inflated especially for the quality of food, the food should be exceptional for the prices charged! Service was slow and the music and accoutistics in the inside/outside area were too loud and I had to ask the music to be turned when it got busy. Card only option to pay is infuriating as there should be a cash option. All in all it was disappointing, over priced, under whelming and I have cancelled my next booking and not sure I’d hurry back. This is a real shame as we have had mainly lovely evenings there and hope that they will take on board our honest feedback.
    

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31. OT

    OpenTable Diner

    Herefordshire

    3 reviews

    5.0

    3 reviews

    Dined on March 17, 2023

    overall5food5service5ambience5

    Our meal was delicious! Fish cooked perfectly, rest of dish lovely and dessert, scrumptious! Staff friendly and attentive. Highly recommended.
    

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32. h

    hayleyw

    Worcestershire

    2 reviews

    3.0

    2 reviews

    Dined on March 11, 2023

    overall3food2service4ambience3

    Friendly attentive staff. We were sat at the back of the restaurant which was draughty and noisy , which was a shame. Unfortunately all of our meals were incredibly salty with one meal being inedible. We didn’t pay for that meal . I wouldn’t rush back.
    

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33. JJ

    JackieJ

    Herefordshire

    1 review

    5.0

    1 review

    Dined on March 11, 2023

    overall5food5service5ambience5

    Staff very friendly and helpful,food was excellent ,lovely place to go .the bonet was delicious.
    

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34. s

    steveg

    Exclusive

    3 reviews

    3.0

    3 reviews

    Dined on March 11, 2023

    overall3food4service3ambience2

    Music a bit too loud, menu not easy to understand, first time dining at Cotto, was all ok just didn’t give us a wow factor, didn’t inspire us to re book.
    

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35. SR

    SteveR

    London

    3 reviews

    4.0

    3 reviews

    Dined on March 10, 2023

    overall4food4service4ambience3

    We were well looked after and the evening was very enjoyable Thank you
    

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36. V

    Victoria

    Herefordshire

    1 review

    2.0

    1 review

    Dined on March 8, 2023

    overall2food2service1ambience5

    So disappointed with the service, waited far too long to get the first order of drinks in and drinks that followed. We were never asked if we needed anything. Kept trying to get eye contact with servers but felt like they were just trying to avoid us. Food looked amazing, beautifully presented but wasn't matched by the flavour. Chef was really friendly and in the end came over to check we had everything, as we were missing plates. Felt like the order was missing more plates but I was so hungry I didn't want to wait to ask the question. My chair had a wonky leg, but the setting is truly beautiful. Such shame, as this hasn't been my experience before here. Menu could do with some green options too. oh and to finish off the night, my friend ordered a hot chocolate to warm up, it was luke warm at best and tasted like it was made by a hotel packet freebie. Lemonchello was good though but shot glass was half full!
    

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37. AC

    AlexC

    Gloucestershire

    1 review

    5.0

    1 review

    Dined on March 7, 2023

    overall5food5service5ambience5

    Friendly staff, good food and lovely atmosphere. Our favourite restaurant in Hereford!
    

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38. RB

    RachelB

    London

    6 reviews

    5.0

    6 reviews

    Dined on February 28, 2023

    overall5food5service5ambience5

    Friendly welcome, efficient service and food was delicious and great cocktails too!
    

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39. RL

    RodL

    Exclusive

    1 review

    5.0

    1 review

    Dined on February 24, 2023

    overall5food5service5ambience5

    Excellent food and service really enjoyable night Free glass Prosecco for anniversary
    

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40. OT

    OpenTable Diner

    Herefordshire

    3 reviews

    5.0

    3 reviews

    Dined on February 21, 2023

    overall5food5service5ambience4

    Excellent, friendly welcome and service from staff. Food was delicious! Highly recommended.
    

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