Côte Brasserie - Cheltenham
Christmas dinner treat for my parents. I asked for a quiet table when booking as my father is hard of hearing, this did not happen, we were seated between two large parties with several children, noise levels were high and so my father could not hear. The food was hit and miss, I sent my starter back to the kitchen barely touched and my Mum sent her main course back as the scallops were burnt, and obviously so, we didn’t understand how they could have been sent outfrom the kitchen. The service was the main failure, clearly not enough staff on and so we spent a lot of time feeling ignored or trying to catch someone, anyone’s eye, in the end I had to get up from the table and follow our waiter around the restaurant to ask for things. I commented on the poor food and poor service at the end (although I said to waiter I could see he personally was running around) and asked for the service charge to be taken off the bill. No apology or explanation, all he said was if that was what I wanted he would have to go off and reprint the receipt. A really bad experience for us.
Food could have been hotter
A birthday lunch for my wife and she said it was perfect in every way.
First visit to this restaurant and found the food , wine and service to be excellent. Will definitely be back again soon.
We have been regular visitors at Cote since it opened. Always reliably excellent food, service and ambiance. Adriana and her team work hard to ensure we all enjoyed our meals. Thank you. Val.
Cote in Cheltenham never fails to provide a delicious meal with excellent service and a very pleasant ambiance. How do they manage with kitchens on the top floor - all that carrying of heavy plates!
The entire experience was lovely. The staff accommodated a request that deviated from their menu + they did not rush the pace of my meal - KUDOS!! Overall, my entire experience was a VERY enjoyable one. The food was delicious! I started with their onion flatbread; it had great flavor and not too heavy. Followed by a salad with goat cheese and grilled salmon. It was a perfect portion of food and the fish was cooked perfectly and seasoned simply; not too salty, too many restaurants over salt food - - BOO! I returned to my flat completely satisfied! Thank you to the Cote Brasserie Team for making my evening in Cheltenham a memorable one.