Cooper's Hawk Winery & Restaurant - Reston
I usually have a great time at Cooper’s Hawk. Unfortunately, tonight wasn’t that great. Tony did our wine tasting, and he was extremely disengaged. He was just basically a wine pourer; not what we’ve come to expect.
My husband also told the manager about the fact that there was no soap in the men’s restroom. She wasn’t super concerned and said, “We’re working on it.” Yuck!
The bright spot of the night was our server Yuri! He was charming and attentive.
However, based on the performance of the rest of the cast and crew, I’m reconsidering my Cooper’s Hawk membership. Hopefully tonight was just a one off.
We go to Cooper's Hawk usually once a month. While the food is consistently good and the service in the restaurant and at the bar is typically excellent, the service at the tasting bar is inconsistent at best. Depending on which staff member you get the tasting experience can be engaging and informative, or on the other end of the spectrum, downright awful making you feel as if you've created a huge burden by stepping up to the bar.
Our server Monica was efficient, friendly. All the staff were exceptional.
Great Father's Day dinner. Nathan Jordan was an awesome server! We had a wonderful dining experience. We will be back to see you again!
I love Cooper’s Hawk and am a wine club member. The service today at the Reston location was way off, which was disappointing (table not cleaned off when we were seated, asked two people for a glass of wine- finally had to leave the table and go in search of someone, food took awhile). I’ll continue to go to Cooper’s Hawk, but will stick with the Ashburn location instead.
Our server, Jonathan, was amazing! He was prompt, attentive and had an energetic personality. The food was fresh and tasty, and we really appreciated the lunch sized portions. Wine pairings are suggested on the menu alongside the food offerings, which is helpful. I was there with my family for Father's Day, however I can see coming back with girlfriends for ladies' evening out.
The server was excellent but he had too many tables. Food was really slow to come out but excellent.
Server was outstanding
Took very good care of us. Order had issues. Kept us informed and fixed it for us.
Great food and good wine. Had just apps and dessert last time. Saved room for entrees this time and not disappointed. Will be back more often.
Father’s Day celebration, the food was very good, my risotto with shrimp & scallops was delicious I truly appreciated our waiter who was very attentive & friendly with all of us, especially with my 2 grandsons, 2 1/2 & 1, he was very patient
Filet was under cooked sent back only to return under cooked again. Grouper was very salty it had a nice flavor but could not eat it. Wine so so. Server was good. It was our first time there probably will not come back. Oh! also the table next to us had French fries left on the floor and they remained there for longer than they should have. Gross!!
Worst experience ever. This brand is going way downhill. We were on a very special date, waited 25 minutes to be greeted by someone who wasnt even our server. Then when our server comes over, she doesnt introduce herself, just asks what we want to drink, order for apps and entrees, all in one foul swoop. The Churrasco Steak tasted like liver. I brought my date bc ive experienced great service on every level here, but I’m extremely embarrassed that I hyped this place up to be so good, and it was just meh. To be honest, save the money, go to Carabba’s or even Outback, food quality is the same, service is better. No manager visit or anything. Tim McHenry would be proud!
Well-lit for the dinner hour (but not too bright). Louder than I expected but there were several large tables full of people.
Pork belly tostadas were good but were literally the size of tortilla chips - pork was great, but the radishes were a pain and didn’t serve a purpose (the chip was already crunchy).
Fish and chips were tasty and the tartar sauce was killer, but the fries were a real bummer. Who wants shoestring French fries in place of legit “chips,” i.e. steak fries? A nice seasoned ketchup would have been great, too, but instead it was some weird chipotle mayo dip - not good and didn’t at all pair with fish and chips.
It was my birthday. While my husband told the staff, they didn’t offer to do anything for my birthday, even though other people at tables near us clearly were celebrated. Just a little disappointed with that.
Otherwise, everything was great
My friend and I had a most delightful lunch outdoors. He had the pork medallions and I had chicken picatta. What made the meal most amazing was Jorge, our server. He was friendly and quite fun--he also had the most engaging sense of humor and smile. Ask for him when you dine here--he's the best server on staff!
I really want to like this restaurant because the food is good. The service is another story. A business lunch and it takes 45 minutes to get our food after ordering! No apology or attention from our waiter. This is not the first slow lunch I've had so will not be booking for lunch again.
Overall very happy, outstanding service and great waiter. My only critique is that I requested a bottle of Almond Champaign at the table at the time of my visit. I confirmed the day before of my reservation and my request of a bottle of Almond Champaign ready at the table for my girlfriends birthday. Over the phone I was told I had nothing to worry about as they have my request in front of them and it would be fullfilled. Upon arriving and getting my table for my reservation, there was no champaign at the table so I had to order it from the server after double checking twice that it would be done. It would have been a nice surprise for my girlfriend to have her favorite champaign ready at the table as requested and double checked prior to our arrival.
Very pleased with the service and the staff was accommodating, serving us before, upon request, our reservation. Extremely appreciative.
Overall this is a great location with helpful, friendly staff that are very accommodating. The only reason this is not a full on 5 star event was 2 of our steaks were dry. The 6 other people at our table had flawless dinners. Love this location and will continue to support and recommend it to my friends.
The server was very forgetful. It had several times. He got our food mixed up and then we had to wait like five minutes for one entree (there was only three of us).
- Vibrant bar scene
- Great bar service
- Steaks were overcooked.
- Tuna was overseasoned
- Understaffed. Had to ask for silverware after the meals arrive, request drink refills, and check up on the status of our orders. All on a Wednesday night. -- Management error....oops.
- Cooper's Hawk Winery & Restaurant sells wine by the glass and bottle. BUT.....if you buy a bottle, they will charge you a corking fee. Never heard such a thing in a restaurant. Ridiculous.
Great food and wine, but so loud difficult to have conversations.
The food was good. Service was very slow and our waiter would take our order then we wouldn't see him for quite a while. We wondered if he had forgotten that he was serving us.
CHW&R continues to maintain a very high standard for dining time and time again.
Consistent kitchen, good value and good service. Parking, particularly for handicapped customers could be better.
We cannot begin to say how much we love Cooper's Hawk and just celebrated my Birthday.. From the wine tasting when you walk in, to the fabulous food,wonderful staff, special treats.. we just love it here!! Thank you for a fab Night.. Vege Burger and Coconut fish were unreal!!
First time there so it was a great experience. The first server was not even assigned to our table but saw that we were sitting there and came over and started the ball rolling. He was great and gets four stars. The server assigned to our table needed a bit more prompting. For example, he told us that the brussels spouts were "temporarily unavailable". When asked when they would be available he did not know and he had to be told to inquire. And guess what.....all of sudden we had a brussels spouts appetizer. As a matter of fact, two dishes came to the table although we ordered one. The first server kept coming back to check on us and we all agreed that he needed to be cloned.
Excellent service, delicious food, great atmosphere and our server was the best! We will definitely be back. Thank you
We had been wanting to try this restaurant for a while. Very nice restaurant. Great wine selection with knowledgeable people to talk to about wine. We joined the wine club and took home 2 bottles that night. Service was outstanding and the food was delicious. The atmosphere was on the loud side. We dined Friday after 8pm and it was pretty lively.
Everything was wonderful! We could not have had a better server!
Seemed like I kept smelling a dirty rag or maybe the smell of the dish room. I actually requested to move tables to something away from the far side.
Wife’s order of chicken something-or-other salad came without chicken. Doh! Wife said it was missing a bunch of other ingredients too. Waiter fixed it pretty fast.
I had steak salad with double meat (my usual) and it was great (as usual).
Food is good. Staff is good. Usually my experience probably rates a 4 stars but this last time with the “stanky” smell and the botched order ... gotta go with ‘average’
Great wait staff.
Chris is a very good waiter. We love the food and Gewurztraminer wine
We are wine club members and have dined here several times and been very happy, that was NOT the case tonight. Despite making a reservation (and a late one at that - 8 pm) we had wait 30 min for a table. We waited at the bar - the bartender was very good - attentive & polite. Can not the same about our server. He was all attitude from the very outset. Having already waited 30 min we were eager & ready to order. I immediately ordered our favorite wine (the Lux Meritage) using our club points. He was strangely cross saying “you know it is a $17 up charge right” and claimed we could only use points if we had our actual card. We had to correct him and explain that we could use points for 2 regular bottles in exchange for 1 Lux bottle and insist he look up our membership using our phone number. The wine took a long time to arrive. Hubby’s fish & chips were shaped like fish sticks, not an entire filet and that was a little off putting, but they tasted fine. I had the spare ribs braised in wine - which was fine. We split a crime brûlée for dessert which was topped with an aromatic and deliciously fresh mint garnish, but the crime itself was somewhat loose & runny. It had not set up properly
Excellent food! We both had the special; filet mignon with ravioli stuffed with truffles and it was delicious!
Service was a little slow because it got busy however.
We went to Cooper's Hawk Winery for my husband's birthday and the food, the service and the ambiance was perfect! The dinner selections were paired with the wine and it was superb!
Food and service was excellent. Not every table in a restaurant is equal. Also we had a long walk with my physically challenged Son to a table that had not been cleaned.
The food and wine were very good. We had a special diet diner in our party and the waiter provided information about the dishes and options for that diners requirements.
Great food and service. Excellent wines to taste and enjoy!