Cool River Cafe - Dallas
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Sun 5:00PM - 10:00PM
It may have been crazy due to restaurant weekend that my experience wasn't top-notch. But the steak was unbearbly salty! Timing of service & courses was off. If a restaurant is normally charging $$$$ tthen it needs to staff accordingly and be prepared, especially for somethimg like Restaurant Week!! It can bring busimess in or turn it away!
Good food and cool, big bar. Nice high end sports bar if there is a good game on, but the restaurant area is very nice for a dinner meeting.
Food is over the top. Our waiter only had 3 tables and seems to have other interest be side serving. 20 to take our order, empty drinking glass all dinner and then 10 minutes to pick up payment.
We went in to celebrate our anniversary. Saw them on the list participating in Restaurant Week. Great experience.
Thank you, JD! We appreciate you celebrating your anniversary with us and hope to have you back in soon!
Everything was good not great . Noise level was very loud.
It was a Sunday afternoon and I was eating an early dinner. I was there at 5:15 so the restaurant was quite empty and quiet. The service was good and the food was very tasty. I was surprised that they charge $7 dollars for a small side salad to accompany my entrée. The hostess staff was not the most friendly and was a little difficult to deal with ..
Thank you for dining with us and sharing your feedback. We're happy to hear you enjoyed your meal! We will be sure to address your experience with our host staff and thank you for giving us the opportunity to do so.
Ian is an incredible server. He made our experience light hearted and care free. He’s extremely knowledgeable about the menu and guided us into great drink and dinner selections. We had crab cakes, and I had a filet, scallops, and truffle Mac and Cheese. We finished off with a bread pudding. He was hilarious on top of appropriately endearing. Thanks for making this night special! Grateful we shared in similar celebratory markers. We will be back, to eat with you, soon.
Thank you for your review, we look forward to having you back in!
Attentive staff. Exemplary quality of food. I will definitely dine again.
Excellent service and the food was outstanding.
nice place. great selection of draft beers. service very good. a nice casual evening of fine dining.
Thank you, Steve!
Not very good Wine List.
Noisy and not so clean.
Waitress had a major attitude. She was surly and the manager had to take our order after he saw that we were waiting too long.
We were in very early for dinner (so it was very quiet), but the meal and service were great.
Thank you, Wayne!
Allison was our server and she was amazing. The food was wonderful, as usual. We were celebrating and they really made it special for us.
Thank you, Laurel! We hope to see you soon!
Cool River Cafe was fine. The restaurant itself is very dark, both because the lighting was low but also because of the wood paneling throughout. The steak was also fine, overly salted and almost cooked right (I asked for medium and it was over but that's ok). It was very expensive for quality and amount of food. If you would like to have an overpriced, average meal then this is the place for you.
Justin was a great waiter. Very attentive!
Thank you, Karla!
Had not been to Cool River in awhile. Food was excellent and so was the service. Will be back again soon!
Thank you very much! We look forward to it!
Great restaurant - waiter Justin was awesome!
This was a Birthday dinner for a very special friend. Elizabeth was a super server!!she was attentive but not pushy regarding the order or delivery. The food was amazing along with the wine and the dessert. Thank you for a great evening!
Thank you for your review, we'll be sure to share it with Elizabeth. We hope to have you back soon!
Our service was flawless. The ambiance relaxing and beautiful. The steaks were seasoned and cooked to perfection. I look forward to our next visit.
Thank you, Ken!
Multiple change out of servers, abandoned our table service towards the end, never received water, drink refills, check, etc, until we asked to speak with manager.
Very nice - will return and enjoy again.
Wait staff could have been a little more in the background rather than interruptions - but a very nice evening regardless of the interruptions.
Will return again !
My steak was perfectly seasoned and cooked. Service was on top of things.
As always, a great experience!
Jana was a fantastic server, and my prime rib was very good. The asparagus was a bit tough, but I only eat the tips anyway. Early on a Saturday, so not busy.
Great local place in Irving. Did the special menu. Filet was perfectly cooked. Peppercorn sauce was delicious. Service was perfect. Enjoyed it much and will be back.
As often happens when I use Open Table to make my reservation, we arrived a little early and were seated immediately. Of course, noting in the app that the dinner was for our anniversary, everyone from the hostess to the wait staff to the manager knew why we were there. Service and food were tremendous. Prices are not for the budget conscious, but they are not outrageous either. This is also not the place for a quiet, intimate meal as the room is fully open and quite noisy. However, neither the price nor the atmosphere will deter me from recommending Cool River as a great place to eat and enjoy a good time with friends, family, and coworkers.
I have eaten at thousands of restaurants in my life and Cool River Cafe is one of the best. The filet is the finest I have ever eaten. The service was absolutely top notch. If you are ever in the Dallas area, you have to go to this restaurant. The ambiance is relaxing and that made the meal even more enjoyable. All I can say is Wow and Thank You to Cool River Cafe for the great experience. Ron Bailey
Our service (server Cameron) did a fantastic job guiding our choices. We both had the sea bass, which was great. We did mention to the floor manager that the dish was perhaps a bit underseasoned; a little salt fixed that quickly. The fish was very fresh, hot and flaky, and the pureed parsnips were a great base of the dish. Grilled asparagus was also ordered, which had a really nice grilled flavor. The finishing touch was the bread pudding - highly recommend splitting this as a wonderful end to our meal.
Excellent food and service
Service was very slow for some reason that day. We were offered a free dessert but declined. Normally have great experience with Cool River and of course will be back.
First time I have visited Cool River for lunch. The dining room has no windows, so it seems a little dark. I think the ambiance is much better in the evening. Overall it was pretty good.
Loved it everything was beautiful and the staff was very nice and polite
First time at Cool River, our server Ian was great. We will be requesting him the next time we return. He was very knowledgeable of the menu and off menu item. The food was delicious and well presented. A must for special occasions.
Great dining experience as always. Bella was an awesome wait person too. Appreciated her great customer service.
Best meal we’ve had in a long time! Service and food were wonderful!!
Service was absolutely amazing! I couldn't have spent our anniversary a better way. Thank you, thank you, thank you.
We came here on a Friday night and were instantly greeted with a smile at the door. Each person we spoke with was friendly and extremely accommodating.
The food was amazing. One of the best prime ribs I have ever had. The manager Patt was not only welcoming but also entertained us while we waited with delightful stories.
I not only suggest this restaurant as a must try, but also as a continued dining experience. You will be anything but disappointed.
Cameron did an outstanding job serving us. The food was phenomenal. Definitely recommend!