Cool River Cafe - Dallas

4.5
1585 reviews
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$31 to $50
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Steak
Cool River is an upscale steakhouse featuring fresh seafood and Certified Angus Beef and serves lunch and dinner daily. Their full service bar includes an award-winning wine list. They also offer private dining with seven room options to choose from.
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Sun 5:00PM - 10:00PM

What 1585 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.5
service
4.4
ambience
4.2
value
Noise · Moderate
90% of people would recommend it to a friend
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GW
Dallas
12 reviews
Dined a day ago
Overall 3food 3service 5ambience 5

It may have been crazy due to restaurant weekend that my experience wasn't top-notch. But the steak was unbearbly salty! Timing of service & courses was off. If a restaurant is normally charging $$$$ tthen it needs to staff accordingly and be prepared, especially for somethimg like Restaurant Week!! It can bring busimess in or turn it away!

F
Toronto
12 reviews
Dined 4 days ago
Overall 5food 4service 4ambience 5

Good food and cool, big bar. Nice high end sports bar if there is a good game on, but the restaurant area is very nice for a dinner meeting.

J
Austin
1 review
Dined on August 17, 2019
Overall 4food 5service 2ambience 4

Food is over the top. Our waiter only had 3 tables and seems to have other interest be side serving. 20 to take our order, empty drinking glass all dinner and then 10 minutes to pick up payment.

J
Dallas
5 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 4

We went in to celebrate our anniversary. Saw them on the list participating in Restaurant Week. Great experience.

Cool River Cafe - Dallas
Responded on August 16, 2019

Thank you, JD! We appreciate you celebrating your anniversary with us and hope to have you back in soon!

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S
Dallas
35 reviews
Dined on August 7, 2019
Overall 5food 5service 4ambience 4

Everything was good not great . Noise level was very loud.

TB
Dallas
53 reviews
Dined on August 4, 2019
Overall 3food 4service 4ambience 3

It was a Sunday afternoon and I was eating an early dinner. I was there at 5:15 so the restaurant was quite empty and quiet. The service was good and the food was very tasty. I was surprised that they charge $7 dollars for a small side salad to accompany my entrée. The hostess staff was not the most friendly and was a little difficult to deal with ..

Cool River Cafe - Dallas
Responded on August 8, 2019

Thank you for dining with us and sharing your feedback. We're happy to hear you enjoyed your meal! We will be sure to address your experience with our host staff and thank you for giving us the opportunity to do so.

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OT
Dallas
2 reviews
Dined on August 3, 2019
Overall 4food 5service 5ambience 4

Ian is an incredible server. He made our experience light hearted and care free. He’s extremely knowledgeable about the menu and guided us into great drink and dinner selections. We had crab cakes, and I had a filet, scallops, and truffle Mac and Cheese. We finished off with a bread pudding. He was hilarious on top of appropriately endearing. Thanks for making this night special! Grateful we shared in similar celebratory markers. We will be back, to eat with you, soon.

Cool River Cafe - Dallas
Responded on August 8, 2019

Thank you for your review, we look forward to having you back in!

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OT
Dallas
1 review
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Attentive staff. Exemplary quality of food. I will definitely dine again.

Cool River Cafe - Dallas
Responded on August 16, 2019

Thank you!

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OT
1 review
Dined on August 1, 2019
Overall 5food 5service 5ambience 5

Excellent service and the food was outstanding.

s
Dallas
36 reviews
Dined on July 25, 2019
Overall 4food 4service 4ambience 5

nice place. great selection of draft beers. service very good. a nice casual evening of fine dining.

Cool River Cafe - Dallas
Responded on July 29, 2019

Thank you, Steve!

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OT
New York Area
1 review
Dined on July 24, 2019
Overall 5food 5service 5ambience 5

Super service!

Cool River Cafe - Dallas
Responded on July 29, 2019

Thank you!

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B
New York Area
3 reviews
Dined on July 24, 2019
Overall 3food 4service 4ambience 3

Not very good Wine List.
Noisy and not so clean.

t
London
33 reviews
Dined on July 23, 2019
Overall 3food 4service 1ambience 4

Waitress had a major attitude. She was surly and the manager had to take our order after he saw that we were waiting too long.

WL
Dallas
1 review
Dined on July 22, 2019
Overall 5food 5service 5ambience 5

We were in very early for dinner (so it was very quiet), but the meal and service were great.

Cool River Cafe - Dallas
Responded on July 29, 2019

Thank you, Wayne!

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l
Dallas
55 reviews
Dined on July 21, 2019
Overall 4food 4service 5ambience 4

Allison was our server and she was amazing. The food was wonderful, as usual. We were celebrating and they really made it special for us.

Cool River Cafe - Dallas
Responded on July 24, 2019

Thank you, Laurel! We hope to see you soon!

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NG
Houston
17 reviews
Dined on July 15, 2019
Overall 3food 3service 3ambience 2

Cool River Cafe was fine. The restaurant itself is very dark, both because the lighting was low but also because of the wood paneling throughout. The steak was also fine, overly salted and almost cooked right (I asked for medium and it was over but that's ok). It was very expensive for quality and amount of food. If you would like to have an overpriced, average meal then this is the place for you.

KS
New England
1 review
Dined on July 12, 2019
Overall 5food 5service 5ambience 4

Justin was a great waiter. Very attentive!

Cool River Cafe - Dallas
Responded on July 16, 2019

Thank you, Karla!

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JF
Dallas
11 reviews
Dined on July 10, 2019
Overall 5food 5service 5ambience 5

Had not been to Cool River in awhile. Food was excellent and so was the service. Will be back again soon!

Cool River Cafe - Dallas
Responded on July 16, 2019

Thank you very much! We look forward to it!

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OT
Minneapolis
1 review
Dined on July 10, 2019
Overall 5food 5service 5ambience 5

Great restaurant - waiter Justin was awesome!

T
Dallas
32 reviews
Dined on July 7, 2019
Overall 5food 5service 5ambience 5

This was a Birthday dinner for a very special friend. Elizabeth was a super server!!she was attentive but not pushy regarding the order or delivery. The food was amazing along with the wine and the dessert. Thank you for a great evening!

Cool River Cafe - Dallas
Responded on July 8, 2019

Thank you for your review, we'll be sure to share it with Elizabeth. We hope to have you back soon!

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KL
1 review
Dined on June 28, 2019
Overall 5food 5service 5ambience 5

Our service was flawless. The ambiance relaxing and beautiful. The steaks were seasoned and cooked to perfection. I look forward to our next visit.

Cool River Cafe - Dallas
Responded on July 1, 2019

Thank you, Ken!

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CW
1 review
Dined on June 28, 2019
Overall 3food 3service 1ambience 2

Multiple change out of servers, abandoned our table service towards the end, never received water, drink refills, check, etc, until we asked to speak with manager.

JC
Dallas
1 review
Dined on June 26, 2019
Overall 4food 3service 3ambience 4

Very nice - will return and enjoy again.
Wait staff could have been a little more in the background rather than interruptions - but a very nice evening regardless of the interruptions.
Will return again !

ME
San Francisco
13 reviews
Dined on June 20, 2019
Overall 5food 4service 4ambience 5

My steak was perfectly seasoned and cooked. Service was on top of things.

a
Dallas
23 reviews
Dined on June 17, 2019
Overall 5food 5service 5ambience 5

As always, a great experience!

Cool River Cafe - Dallas
Responded on July 23, 2019

Thank you!

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SC
Dallas
15 reviews
Dined on June 15, 2019
Overall 4food 4service 5ambience 4

Jana was a fantastic server, and my prime rib was very good. The asparagus was a bit tough, but I only eat the tips anyway. Early on a Saturday, so not busy.

DG
Dallas
5 reviews
Dined on June 14, 2019
Overall 5food 5service 5ambience 5

Great local place in Irving. Did the special menu. Filet was perfectly cooked. Peppercorn sauce was delicious. Service was perfect. Enjoyed it much and will be back.

S
Dallas
7 reviews
Dined on June 12, 2019
Overall 5food 5service 5ambience 5

As often happens when I use Open Table to make my reservation, we arrived a little early and were seated immediately. Of course, noting in the app that the dinner was for our anniversary, everyone from the hostess to the wait staff to the manager knew why we were there. Service and food were tremendous. Prices are not for the budget conscious, but they are not outrageous either. This is also not the place for a quiet, intimate meal as the room is fully open and quite noisy. However, neither the price nor the atmosphere will deter me from recommending Cool River as a great place to eat and enjoy a good time with friends, family, and coworkers.

RB
1 review
Dined on June 12, 2019
Overall 5food 5service 5ambience 5

I have eaten at thousands of restaurants in my life and Cool River Cafe is one of the best. The filet is the finest I have ever eaten. The service was absolutely top notch. If you are ever in the Dallas area, you have to go to this restaurant. The ambiance is relaxing and that made the meal even more enjoyable. All I can say is Wow and Thank You to Cool River Cafe for the great experience. Ron Bailey

JP
Kansas City
140 reviews
Dined on June 12, 2019
Overall 5food 4service 5ambience 5

Our service (server Cameron) did a fantastic job guiding our choices. We both had the sea bass, which was great. We did mention to the floor manager that the dish was perhaps a bit underseasoned; a little salt fixed that quickly. The fish was very fresh, hot and flaky, and the pureed parsnips were a great base of the dish. Grilled asparagus was also ordered, which had a really nice grilled flavor. The finishing touch was the bread pudding - highly recommend splitting this as a wonderful end to our meal.

OT
Dallas
1 review
Dined on June 7, 2019
Overall 5food 5service 5ambience 5

Excellent food and service

W
Dallas
31 reviews
Dined on June 5, 2019
Overall 3food 4service 2ambience 4

Service was very slow for some reason that day. We were offered a free dessert but declined. Normally have great experience with Cool River and of course will be back.

S
Dallas
5 reviews
Dined on June 4, 2019
Overall 3food 4service 3ambience 3

First time I have visited Cool River for lunch. The dining room has no windows, so it seems a little dark. I think the ambiance is much better in the evening. Overall it was pretty good.

SR
1 review
Dined on June 1, 2019
Overall 5food 5service 5ambience 5

Loved it everything was beautiful and the staff was very nice and polite

OT
Dallas
1 review
Dined on June 1, 2019
Overall 5food 5service 5ambience 5

First time at Cool River, our server Ian was great. We will be requesting him the next time we return. He was very knowledgeable of the menu and off menu item. The food was delicious and well presented. A must for special occasions.

S
Dallas
4 reviews
Dined on May 25, 2019
Overall 5food 5service 5ambience 5

Great dining experience as always. Bella was an awesome wait person too. Appreciated her great customer service.

m
Dallas
15 reviews
Dined on May 25, 2019
Overall 5food 5service 5ambience 5

Best meal we’ve had in a long time! Service and food were wonderful!!

CT
Dallas
1 review
Dined on May 20, 2019
Overall 5food 4service 5ambience 5

Service was absolutely amazing! I couldn't have spent our anniversary a better way. Thank you, thank you, thank you.

J
1 review
Dined on May 17, 2019
Overall 5food 5service 5ambience 5

We came here on a Friday night and were instantly greeted with a smile at the door. Each person we spoke with was friendly and extremely accommodating.

The food was amazing. One of the best prime ribs I have ever had. The manager Patt was not only welcoming but also entertained us while we waited with delightful stories.

I not only suggest this restaurant as a must try, but also as a continued dining experience. You will be anything but disappointed.

AB
Dallas
1 review
Dined on May 16, 2019
Overall 5food 5service 5ambience 5

Cameron did an outstanding job serving us. The food was phenomenal. Definitely recommend!

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