**PROPERTY ENHANCEMENTS: Contour will be closed for property enhancements on February 3-5. For staying guests, a breakfast buffet can be availed at our signature Ritz-Carlton Club® Lounge for $75 (exclusive of taxes). We appreciate your patience as we continue to improve our facilities and elevate your Ritz-Carlton experience.
Delicious breakfast. Drinks are expensive $11 for an orange juice, but was freshly squeezed and they refilled the glass so it was worth it. Great service. Lovely peaceful atmosphere.
There were many positive reviews on Open Table so we decided to give it a try. We live in NYC and we dine out frequently. So the first thing we noticed was how empty the restaurant was on a Friday night. Second, the service was slow and the main dish came out only after we asked about it. The octopus appetizer consisted of one tentacle and a bunch of potatoes for $25. The little gem salad was good but not much substance for $20. The halibut was dry and fishy. So now we know why this restaurant offers 1000 points during prime dining hours.
Wonderful menu and great service. Our meal was prepared really well and the ambience of the place was excellent. Will be back.
Portions were small. My appetizer was size of finger food. Food was Ok. Nice upscale ambience and good service.
Great eggs Benedict but pricey -/ hey it’s the Ritz on Central Park in NYC
Auden Bar and Grill was amazing!
I had the best time with friends and the menu was fantastic.
I loved the cocktail list is exceptional and the service staff was lovely.
Perfect to have a work lunch
Great service and food. We were seated before our reservation. Waiter was fast , friendly, and attentive. I would recommend this place to any couple looking for a quiet place to eat in a busy New York City! Enjoy!
Auden is tucked into the corner of 6th Ave and Central Park, so if you're interested in people watching, ask for a table along the windows. We were so glad that our first meal of the trip was at Auden. The food was delightful, and the drinks were delicious. While the food was a bit pricey, the quality was impeccable. Each of us enjoyed her meal immensely. It was quieter than the lounge/bar area in the actual restaurant seating area.
It's hard to imagine one is at a Ritz Carlton given the poor quality of the food here. It's as if there weren't a chef in charge and dishes are sent out without a sense of quality control. This is a crying shame given that the location, ambiance and service are excellent. Someone needs to come in an overhaul the kitchen. The prices are over the top, also, given the mediocrity of the fare.
Definitely didn’t feel like we were in a Ritz Carlton!
La sopa que comimos no nos gustó, tal vez les hace falta incluir otra opción de sopa en el menú del lunch.
El postre nada extraordinario, muy sencillo, casi simple.
La comida en general siento que le falta un empujón, muy simple todos sus sabores.
What an incredible dining experience. Flawless food and service. I was very impressed. As a global traveler I appreciate good food and service. Rarely does it all come together so well . Nice job. A+ on everything!!!
Great place just across the Central Park: Central Park South. Nice people served us. Food is delicious. Especially many thanks to Rachel for the perfect birthday cake. We really loved it.😊
Breakfast with specialties and special attention from the staff.
We tasted a more sugar than usual in Parfait, juices and bread.
With a name like Auden, the bar has to be good. Or maybe not.
Skip the restaurant and have a drink in the magnificent adjoining bar area. Lots of cozy seats and a high ceiling. A great, atmospheric refuge the manic Columbus Circle crowds and traffic. You can order from a bar menu.
The restaurant has more choice but much less in the way of ambiance.
I had the onion soup, not bad, and the lemon sole, soggy and bland.
Our waiter kindly arranged for us to move to a table away from a trio of high-volume, pink cocktail-chugging young women gabbing on their cell phones about the virtues of pave wedding rings vs. traditional rocks. Why we were seated next to them in the first place is another question, because the dining room was pretty empty.
It only took two requests for our drinks to be served.
Good, but pricey.
Extremely slow service. Hardly any tables were occupied for an early lunch and food took almost 45 minutes to be served. Given the prices, service should have been on point.
The food is no where near the price or “Ritz” level. The waiter got our order wrong, the salad wasn’t very good, and the main dish we had was weak. Very few vegetarian options.
Nice place. Good food and service. Always dine here when in NYC.
Came for a quick lunch. Overpriced food that is not good. Probably the worst Mac & Cheese we've ever had, was more like Velveeta soup. Very disappointing for the Ritz.
We planned a nice night out and imagined this would be the place to go. The food was good but not great and certainly not worth the prices charged. The ambience was terrible- it felt like an average hotel restaurant and far from a fine dining experience.
Always a sublime dining experience. If the food doesn't dazzle you, the staff surely will! Zaheer and his crew make every meal a special occasion. The fruit plate is almost too pretty to eat, however, the freshness makes it irresistible. Despite the plethora and variety of the menu items, the chef is willing to accommodate any special requests- vegan, gluten-free, low cal. I can't forget the fresh squeezed orange juice or the amazing smoothies. We make this a "must-visit" every time we go to NYC. The location can't be beaten. Inside the luxurious Ritz Carlton at Central Park, Auden is our first stop before walking off the meal in the park just across the street. After endless refills of the best coffee, we always have plenty of energy.
Service and food were impeccable
We visit Auden whether we stay at the Ritz or not. The food is delish! We LOVE breakfast there before a nice walk in Central Park just across the street. Our favorite is the eggs benedict, the egg white omelete and fresh squeezed juices. I tried a new menu item, the turkey muffin - fantastic! The fruit plate is terrific year round. The portions are perfect. The main draw for our visit though is the outstanding service! Zaheer, our server, is like an old family friend. He recognizes us and makes us feel at home. All the staff is superb and extremely accommodating. Our coffee cups are never empty.
The Bar and Bartender made it worth staying for the evening great service at the Bar!!!
Since my last time there menu options and portion size shrunk while prices stayed the same. Would greatly benefit from a price-fixe business lunch option to attract more local business and not be just a hotel coffee shop. Lovely quiet setting.
Friendly service and overall good food! I visit this restaurant almost every Restaurant Week.
Hostess was the only one, who met Ritz service standards: polite, polished and customer service oriented. Our server was a joke. Example: we had to keep asking for waters to be refilled. For an $11 for cup of coffee, service should be excellent.
Quiet and classy.
The Bistro is casual in atmosphere, but high end in gastronomic delights. I had the scallops in a saffron and fresh tomato sauce over capellini and it was absolutely delicious! My husband had the NY Strip. He had ordered it very rare, and it unfortunately came to him well done. He sent it back and they made him a new steak that was cooked to perfection. They were apologetic and very accommodating. The prices are not small, so I would recommend that it be saved for special occasions.
Less than stellar for location.
Service lacked energy and simple courtesy. When we asked for balsamic vinegar - we got a thick vinaigrette. ( water glass was empty for 20 + minutes and we had to ask for refill)
Food was just ok... lacked flavor.
The food was ok but for this kind of hotel I would expect a better service. The side dish came about 10 minutes after the entree, we had to remind the waiter about our drink, there were so many tealeaves in the tea that it turned bitter after two minutes.
Our reservation was for 5.30pm so there was no crowd but the service was slow.
Not what I would expect from a Ritz Carlton.
This place has impeccable service and awesome cuisine!
Food was ok ambience was nice service was ok
I love this place. Quiet easy hotel restaurant with really good food and service. I can't rate it outstanding because that would put it on par with NYC's best restaurants and it isn't, but the food was great three nights in a row across salmon, ribs, salads, burgers and veggies. Definitely worth a try!
If you want an overpriced, totally dull place, to have a really dull time this is it!
Hotel restaurant that is worth a visit, particularly on restaurant week! The service is good (sometimes a bit slow, but very uplifting) and the food is good too.
Our anniversary dinner at Auden was spectacular! We were greeted by Crystal, who had made note of our names & that it was our 34th anniversary. She recommended the skirt steak and peach melba as well as the mussels,& they were excellent!
We were VERY happy to have chosen this restaurant! The complimentary champagne toast and "happy Anniversary" in chocolate were beautiful touches. Thank you, everyone at Auden!
Love this restaurant ! One of the best ... Comfortable , great food and great service !