This restaurant added safety precaution details

This includes info about cleaning, sanitizing, social distancing, and usage of personal protective equipment. Learn more.

Community Matters Cafe

4.9
icon/ic_reviewCreated with Sketch.
51 Reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
American
Welcome to Community Matters Cafe!
By coming in for a great cup of coffee, enjoying a farm-to-table meal, or hosting your next business meeting in our fully appointed private meeting room, you are playing an important part in our program. Students in the four-month Community Matters Cafe Life Skills Program will tackle topics such as adhering to a schedule, financial responsibility, and healthy ways to cope with conflict and stress while managing their recovery.
When you visit our cafe, you are not only reinforcing the essential life skills our students are learning, but you are showing them that they have a community that believes in their future.

Support Community Matters Cafe during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 51 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.9based on recent ratings
4.8
food
4.7
service
4.9
ambience
4.8
value
Noise · Moderate
100% of people would recommend it to a friend
Sort by
Filters
TO
TheOriginalJLo
Charlotte
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

The food is very delicious and the staff are all very professional and courteous. Great venue, we sat outside to enjoy the weather and the view. Delicious recommendations from Heather our server. I'll be back again soon!

k
vipkimg2233
Charlotte
11 reviews
Dined on September 9, 2020
Overall5food5service5ambience5

Our food was exceptional and the service was great. We were very well- attended. I WILL be back!

TM
TiffanyM
1 review
Dined on August 24, 2020
Overall5food5service5ambience5

Enjoy everything the service here was absolutely amazing

W
vipWilliam
New York Area
14 reviews
Dined on August 10, 2020
Overall5food5service5ambience5

Always enjoyable. delicious food, beautiful space, strong coffee, and a great mission!

BH
BrianH
Charlotte
1 review
Dined on June 24, 2020
Overall4food4service3ambience4

The waitress had some difficulty with recording our food choices and asked several times what we had wanted. With more practice I am confident that she will be much better. Overall a very good meal and we will be back!!!!!!

OT
OpenTable Diner
Charlotte
1 review
Dined on March 14, 2020
Overall4food5service4ambience5

Only issue was that my order was incorrect but it was addressed quickly and efficiently.

JJ
JanJ
Charlotte
1 review
Dined on March 12, 2020
Overall5food5service5ambience5

Always a pleasure to dine at Community Matters Cafe

K
Katie
1 review
Dined on March 7, 2020
Overall4food5service4ambience5

Great food and a great mission behind it! Love supporting businesses like this that give back to those in need, especially those struggling with addiction. Will be back when I’m in Charlotte again.

BR
BillandReneeH
Charlotte
7 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

This is our new go-to for Saturday breakfast. I could eat the sweet potato hash every day! Our server, Ebony, was sweet, efficient, knowledgeable about the menu...couldn’t ask for more.

RP
vipRandyP
Charlotte
3 reviews
Dined on February 20, 2020
Overall5food5service5ambience5

Absolutely wonderful mission and environment. Unlike anything in our community. Was fantastic

R
Rachel
Charlotte
1 review
Dined on February 20, 2020
Overall5food5service5ambience5

Amazing food and service! You feel a true sense of community every time you walk in.

RW
RichardW
Raleigh
1 review
Dined on February 20, 2020
Overall5food5service5ambience5

What a great atmosphere! I highly recommend it. Very convenient.

D
vipDinnerat8
Charlotte
25 reviews
Dined on February 18, 2020
Overall4food4service4ambience5

This was my first time here, and I was incredibly impressed. I didn't realize it was in the shadow of Panther Stadium. I definitely recommend.

L
Lynettac
Charlotte
4 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Food and service were outstanding! I really love the model and the mission associated with the restaurant. It make it even more of an enjoyable experience. Highly recommend it!

OG
OscarG
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

You can’t go wrong with this community matters cafe, can’t wait to get back

JM
JMAZ1969
New York Area
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Just an overall inspirational and moving cause. Food was impeccable and dessert was out of this world.

CF
ChrisF
Western NC
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

We had a great experience for Valentines dinner at Community Matters. We love this establishment- the vibe, the mission and the staff. This was our first night time experience there, and it did not disappoint! The noise level was not too loud, and there was plenty of spacing between tables, so that on a special night like Valentine’s, I could enjoy conversation with my date, and not feel like the next table over was party to our talk. The homemade focaccia was excellent, and the pork chop, grits and collards were spot on. Finished up with homemade 4 layer chocolate cake and a black pepper cheesecake that was artfully presented with lemon curd, meringues strawberries and flowers. Dave, our server, was personable, and helpful with the menu. Best Valentines dinner in many years!

OT
OpenTable Diner
Charlotte
3 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

Took my team to lunch there today. We all got different dishes and everyone loved their food! Service was great, too. Even when my pancakes came out warm (I’m a stickler for hot food) the server offered to have them remade with no problem! The sweet potato pancakes are awesome by the way.

GC
GeoffreyC
New York Area
2 reviews
Dined on February 14, 2020
Overall5food4service5ambience5

I introduced two people to Community Cafe on Feb 14th, they each enjoyed the experience, the history and will be back on their own (w/o me).

s
susanh
Charlotte
1 review
Dined on February 13, 2020
Overall4food4service3ambience5

It was a wonderful first vist for our group. The servers could not have been nicer and m;ore attentive. I love the work you are doing here and we will definitely spread the work and be back soon.

CL
vipCLTFoodie
Charlotte
62 reviews
Dined on February 13, 2020
Overall5food5service5ambience5

Love the mission. Love the execution. Love supporting this restaurant.

KB
KristinB
1 review
Dined on February 5, 2020
Overall5food5service5ambience5

This is one of my favorite cafes in Charlotte! Fabulous ambience with exceptional service. All the breads and pastries made in house- with fresh ingredients! Best of all it’s a nonprofit (part of the Charlotte Rescue Mission) that is teaching recovering addicts hospitality skills. And there’s loads of free parking in the lot onsite. Highly recommend!!

SP
SusanP
Charlotte
6 reviews
Dined on January 11, 2020
Overall5food5service5ambience5

My daughter and I went there for the first time on January 11, 2020. The host and server were both friendly and attentive. We really enjoyed the food which was served in a timely fashion. It was fresh and well-seasoned. My daughter said "10 of of 10, would eat here again!" when she finished her omelette with cheese grits!

BB
BrianB
1 review
Dined on January 10, 2020
Overall5food5service5ambience5

Excellent as always. Great atmosphere, service and cuisine.

DC
DickC
Charlotte
3 reviews
Dined on January 4, 2020
Overall4food4service4ambience4

Enjoyed learning about the mission of CM

j
vipjonwbrady
Charlotte
39 reviews
Dined on December 16, 2019
Overall5food5service5ambience5

Great food and ambiance. Really nice setting just West of the BofA stadium and it offers a nice view and setting. What a great concept here and the food and service was spot on!

EB
EliseB
Charlotte
2 reviews
Dined on December 9, 2019
Overall5food5service5ambience5

The cafe exceeds expectations; I have been there several times and enjoyed each visit. Food is fresh; bread made in house; and staff eager to please. It is a cheery place with a meaningful mission! The design works for all types of groups with both small and large seating capacities as well as a private group meeting room and patio dining, weather permitting.

AC
AndyC
Charleston
2 reviews
Dined on December 6, 2019
Overall5food5service5ambience5

Always the best. Best service, best food. And the mission of this great place is terrific. I really like introducing friends to CM and invariably they love it! Community Matters is my “go to”! so I’m a “frequent flyer” and loyal customer.
Andy Calhoun.

E
Eddie
1 review
Dined on November 29, 2019
Overall5food5service5ambience5

Coffee roasted on site, (best in Charlotte). Farm fresh eggs, breakfast all day. Amazing sweets and breads all baked in house wrapped in a Mission that raises up men and women in addiction.

R
vipRabbit333
Charlotte
9 reviews
Dined on November 18, 2019
Overall5food5service5ambience5

Wonderful experience. especially to see recovering graduates learning new skills.

PS
PeteS
1 review
Dined on November 15, 2019
Overall5food5service5ambience5

THE MEAL AND SERVICE WERE BOTH EXCEPTIONAL!
It was also quiet

BF
BruceF
Charlotte
2 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

A real “find” in Charlotte!

L
Lemonzest
Charlotte
6 reviews
Dined on October 28, 2019
Overall2food3service2ambience4

Wrong drinks. Couldn’t get wait staff attention to get condiment.

This was my 4th visit and the only visit with subpar service.

AC
AndyC
Charleston
3 reviews
Dined on October 25, 2019
Overall5food5service5ambience5

Always outstanding. Love Community Matters and especially appreciate their mission to make a lasting difference in countless lives thru Doves Nest and the Charlotte Rescue Mission.
Of special note on this visit to CM was our server Nichole. Just delightful.
Andy C

AC
AndyC
Charleston
3 reviews
Dined on October 22, 2019
Overall5food5service5ambience5

Just an excellent experience in every way, this time breakfast. I am a loyal fan of Community Matters . This organization truly lives out their Christian purpose every day. It was the realization of wonderful vision to develop and open Community Matters.
Thanks to you Tony and your team.

D
Diana
Charlotte
6 reviews
Dined on October 12, 2019
Overall5food4service5ambience5

We came to Community Matters Cafe for a brunch. I like that I was able to make a reservation since there were 6 of us. The service was great. The food was very good and the ambiance was very inviting. I highly recommend this place.

BV
BrendaV
Charlotte
2 reviews
Dined on September 13, 2019
Overall5food5service5ambience5

My best new lunch place! This is an awesome place to hold a meeting also, they have a beautiful meeting room in the back of the Cafe.

CF
vipCharlotteFoodie
Charlotte
51 reviews
Dined on August 10, 2019
Overall3food5service2ambience4

I ate at CM Cafe for the first time in July. At that time, I reported that the food was very good, coffee was great, ambiance was nice and peaceful, and service was friendly. I had only 3 issues: I was never offered a coffee refill; service was slow; and--most importantly--I was incorrectly marked as a "no show" on Open Table even though I provided my name when I walked in and reservation was confirmed. (This is especially concerning given that multiple no-show can lead to expulsion on OpenTable.)

So this weekend I gave CM Cafe a second chance to see how it compared. The food was once again excellent and service was friendly. I am happy to report they solved the no-refill issue by providing a full carafe of coffee so that I could refill myself; excellent improvement. Unfortunately, the other two issues still remain, perhaps worse. The service/food was again rather slow. (It took about 10 minutes from the time we were seated before someone came to take our order, and then another 20-25 min to receive any food. Moreover, I was charged for 2 coffees even though I only ordered one, but they kindly fixed the error.)

The main disappointment is that for the 2nd time in a row I was marked as a "no show" on OpenTable. (It was a completely different person checking us in this time so it's not just the same person making the same mistake repeatedly.) So, like last time, I had to take my time by reporting the error to OpenTable and then, per their request, digging up a receipt and emailing back to OpenTable to rectify.

I really want to rate this place an A+, but when the very first action as soon as I walk into the restaurant (i.e., checking me present on OpenTable) is consistently messed up, it's a time-consuming frustration. I'll give them another chance because I really want to support the place, but this issue in particular does need to be fixed. I don't mind the longer wait for food/service as much, but faster would indeed be better.

OT
OpenTable Diner
Charlotte
3 reviews
Dined on August 9, 2019
Overall5food5service5ambience5

Meaning behind the food. So good.

CL
CLTATTY
1 review
Dined on August 8, 2019
Overall5food5service5ambience5

Neat renovated warehouse ambiance. Good food with good Southern fare.

FAQs

Community Matters Cafe offers takeout which you can order by calling the restaurant at (980) 237-2147.

Community Matters Cafe is rated 4.9 stars by 51 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.