Community Matters Cafe
By coming in for a great cup of coffee, enjoying a farm-to-table meal, or hosting your next business meeting in our fully appointed private meeting room, you are playing an important part in our program. Students in the four-month Community Matters Cafe Life Skills Program will tackle topics such as adhering to a schedule, financial responsibility, and healthy ways to cope with conflict and stress while managing their recovery.
When you visit our cafe, you are not only reinforcing the essential life skills our students are learning, but you are showing them that they have a community that believes in their future.
I ate at CM Cafe for the first time in July. At that time, I reported that the food was very good, coffee was great, ambiance was nice and peaceful, and service was friendly. I had only 3 issues: I was never offered a coffee refill; service was slow; and--most importantly--I was incorrectly marked as a "no show" on Open Table even though I provided my name when I walked in and reservation was confirmed. (This is especially concerning given that multiple no-show can lead to expulsion on OpenTable.)
So this weekend I gave CM Cafe a second chance to see how it compared. The food was once again excellent and service was friendly. I am happy to report they solved the no-refill issue by providing a full carafe of coffee so that I could refill myself; excellent improvement. Unfortunately, the other two issues still remain, perhaps worse. The service/food was again rather slow. (It took about 10 minutes from the time we were seated before someone came to take our order, and then another 20-25 min to receive any food. Moreover, I was charged for 2 coffees even though I only ordered one, but they kindly fixed the error.)
The main disappointment is that for the 2nd time in a row I was marked as a "no show" on OpenTable. (It was a completely different person checking us in this time so it's not just the same person making the same mistake repeatedly.) So, like last time, I had to take my time by reporting the error to OpenTable and then, per their request, digging up a receipt and emailing back to OpenTable to rectify.
I really want to rate this place an A+, but when the very first action as soon as I walk into the restaurant (i.e., checking me present on OpenTable) is consistently messed up, it's a time-consuming frustration. I'll give them another chance because I really want to support the place, but this issue in particular does need to be fixed. I don't mind the longer wait for food/service as much, but faster would indeed be better.
Meaning behind the food. So good.
Neat renovated warehouse ambiance. Good food with good Southern fare.
Very good food and very friendly staff! It's not the place to go if you are in a big hurry, but it's worth the time. Add to that the the great work they are doing helping people gain life skills, and you and your stomach can feel good about going out to lunch!
Bravo! Wonderful experience.
Fantastic food, service and atmosphere. Highly recommend. This was my second time eating @ CMC. I will be back!
By the way they have tons of parking too!
Love the food. Had a great time. The coffee was great too.
This place is magical! The food is fabulous and the mission is special! Please try it for breakfast, lunch or brunch!
I was so glad I finally got to check this place out! The food was amazing, especially the seasonal vegeatable- squash! The sweet tea wasn't overwhelmingly sweet and I enjoyed my meal with a nice view of Uptown but away from the hustle and bustle of it. I can't wait to go back and try something new.
Wow what a wonderful new restaurant in Charlotte. Just opened April 2019 and already a hit! The food is outstanding! I had the delicious house-made turkey burger...best I’ve ever had! Also by going to this restaurant you are supporting a non profit, helping restore hope for your neighbors who are recovering from addictions. You are showing them they have a community who believes in their future. That community does really matter!
First time a CM Cafe and beyond delighted to have experienced this perfect edge-of-uptown restaurant. The genesis of it, the quality of the food, friendly and efficient service all made for a lovely lunch. Nice booth set-up. Will be back!
This was my first time to visit, and I plan to return in the future. The food was good, at reasonable prices; the facility was large, clean, and had ample parking; and the staff was very friendly. Nevertheless, there were a few areas of improvement: (1) The food was tasty but took to a while to arrive (more than at most restaurants), even though the place was nearly empty when we were there--just one or two other tables with customers. (2) The sever disappeared for periods and never offered to refill my coffee, so it remained empty for most of the time I was there. The coffee was very good, and I would have like more, but I never received any. (3) Although I booked on Open Table and provided my name as soon as I entered, the restaurant never marked us present. Consequently, 3 days after eating there, I got a "no show" mark against me by Open Table. So I then had to take my time, first, to reply that I did attend, and then to provide a receipt requested by Open Table (because I guess my word is not good enough, even though I've attended around 1,000 consecutive reservations on OT without even a single no show). The restaurant didn't provide a receipt (because they use the table Square for payment processing) so I had to look up the credit card charge and send a screen shot. I guess if I had paid cash, I would have been stuck with the "no show" charge against me.
Amazing people amazing food amazing cause
The menu has a nice variety, the front porch has tables in both the sun and shade, they are dog friendly, all the direct and support staff were very nice and offered continued carafes of ice water long after we'd finished lunch. the coffee counter has a wide variety of coffee and teas and pastries and I was amazed that they roast their own coffee blend. I drink decaf, not an option for sale, but their decaf iced coffee was terrific.