Commons Club at Virgin Hotels New Orleans

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1. CB

   CBNola

   New Orleans

   1 review

   5.0

   1 review

   Dined on December 17, 2022

   overall5food5service5ambience5

   The service from Augustine was fantastic, the food was wonderful and we also enjoyed our table visit from Chef Jason.

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2. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on December 11, 2022

   overall5food5service5ambience5

   The overall ambiance and decor were amazing and the staff were very friendly and genuinely seemed like they enjoyed working there. The food was outstanding as well. Can’t wait to go back!

   Report
3. B

   Brneyedgrl

   New Orleans

   14 reviews

   5.0

   14 reviews

   Dined on December 10, 2022

   overall5food5service5ambience5

   We had the best time at our Christmas brunch! The food was delicous (best avocado toast EVER!), our server was great, and the seasonal cocktails added a festive flair. Love the ambiance and decor!

   Report
4. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on December 9, 2022

   overall4food3service5ambience5

   Great service and ambience. The drinks were great. I only wish their menu was a big more diverse.

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5. JP

   JacqueP

   New Orleans

   32 reviews

   vip
   4.0

   32 reviews

   Dined on December 4, 2022

   overall4food4service3ambience4

   Reservation was accepted but there was no table available. We had to sit at the bar. It was a little disorganized and at the end of the lunch service. Delicious, food!

   Report
6. OT

   OpenTable Diner

   New Orleans

   1 review

   2.0

   1 review

   Dined on December 4, 2022

   overall2food1service4ambience4

   The burgers and eggs were all seriously over cooked. The burgers were like beef jerky. The eggs were ordered over easy and came over hard. They messed up our reservation, then tried to sit us in the lounge that was WAY loud. The waiter was pretty good. I won’t be back any time soon.

   Commons Club at Virgin Hotels New OrleansResponded on December 6, 2022Hi there, thank you for taking the time to share your experience. We are extremely disappointed to hear about your visit, as it is not our standard. We've sent you a private message and look forward to speaking to you soon.

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7. JK

   JackK

   Philadelphia

   4 reviews

   4.0

   4 reviews

   Dined on November 25, 2022

   overall4food3service4ambience5

   Appetizers were the best part of the meal. The dark and white meat of the turkey were good. Sides were just fair. Overall, it was a good Thanksgiving experience.

   Commons Club at Virgin Hotels New OrleansResponded on November 29, 2022Hi there, Jack! Thank you for spending Thanksgiving at Commons Club. We're so glad each person in your party enjoyed their meal, and we'd love to welcome you all back for another memorable experience soon. Cheers!

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8. JR

   JenniferR

   New Orleans

   21 reviews

   vip
   3.0

   21 reviews

   Dined on November 25, 2022

   overall3food3service3ambience5

   We went for Thanksgiving. The positives: cool bar, nice wine menu, polite servers. The negatives: the food was blah…gumbo with literally NO spice, chocolate dessert that was glutinous, and a looonngg time to get our 3 items (like nearly 3 hours and since it was thanksgiving, not a lot of choice on the menu). Also, who had only two bathroom stalls for a restaurant this size?

   Commons Club at Virgin Hotels New OrleansResponded on November 29, 2022Hi Jennifer, thank you for your feedback. We appreciate your honest review, but we're disappointed to hear about your experience, as it is not our standard. Please check your private messages, so that we can discuss the issue further.

   Report
9. CB

   CBNola

   New Orleans

   2 reviews

   5.0

   2 reviews

   Dined on November 24, 2022

   overall5food5service5ambience5

   Wonderful Thanksgiving meal with outstanding service!

   Commons Club at Virgin Hotels New OrleansResponded on November 29, 2022Thank you for spending Thanksgiving with us at Commons Club! We are thrilled to hear that you enjoyed your holiday dining experience, and we'd love to welcome you back for another 5-star experience in the near future. Cheers!

   Report
10. OT

    OpenTable Diner

    Seattle

    2 reviews

    2.0

    2 reviews

    Dined on November 24, 2022

    overall2food1service3ambience3

    I took my husband and brother to Commons based on a few reviews. The guys were very disappointed in their smash burgers that were comparable to 1 slider, not what was expected based on the price. Fries were hard. My meal of the rabbit was not memorable. Needless to say we left sad and hungry.

    Commons Club at Virgin Hotels New OrleansResponded on November 29, 2022Hello, thank you for your honest review. We're very disappointed that you and your family did not enjoy your Commons Club dining experience. We've sent you a private message to discuss the matter further.

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11. B

    Brittany

    1 review

    1.0

    1 review

    Dined on November 23, 2022

    overall1food1service3ambience5

    Food was horrible!!! Worst pork chop dinner ever!! Gulf fish was also horrible!!! Never again!!!

    Commons Club at Virgin Hotels New OrleansResponded on November 25, 2022Hi there Brittany, We're so sorry you weren't more than pleased with your meal. We've sent you a private message to discuss the issue further and look forward to speaking with you soon.

    Report
12. OT

    OpenTable Diner

    San Francisco

    12 reviews

    vip
    4.0

    12 reviews

    Dined on November 21, 2022

    overall4food3service4ambience5

    Beautiful restaurant and ambiance is amazing. We ordered the okra and cornbread as a starter. The okra was ok. The cornbread butter and apple spread was amazing. The cornbread itself could've been better seasoned on the inside. Now fast foward to the Entrees. The Smash burger and Scallops were AMAZING. Could've honestly done just the Entrees and our drinks. Definitely will be back!!!

    Commons Club at Virgin Hotels New OrleansResponded on November 23, 2022Thanks for your kind words and amazing feedback! We appreciate all feedback, as it furthers our development of the guest experience. We're thrilled you enjoyed your meal, and we look forward to your return. Cheers!

    Report
13. MH

    MatthewH

    New Orleans

    4 reviews

    5.0

    4 reviews

    Dined on November 20, 2022

    overall5food5service5ambience5

    Saints game

    Commons Club at Virgin Hotels New OrleansResponded on November 23, 2022Thanks for your review, Matthew! We love celebrating the Saints at Commons Club with live music and brunch bites & cocktails. Visit us again soon during Saints Sunday!

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14. OT

    OpenTable Diner

    Washington DC

    1 review

    4.0

    1 review

    Dined on November 19, 2022

    overall4food3service4ambience3

    Service was good. Food only so-so.

    Commons Club at Virgin Hotels New OrleansResponded on November 23, 2022Hi there! Thanks for your review. We appreciate your honest feedback, and we'd love the opportunity to welcome you back for a better experience soon. Cheers!

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15. H

    Heidi

    New Orleans

    12 reviews

    4.0

    12 reviews

    Dined on November 18, 2022

    overall4food2service5ambience5

    Service and atmosphere are top-notch! Food was just ok. Mostly under-seasoned and bland. I will go back for the drinks, the vibe and the friendly staff.

    Commons Club at Virgin Hotels New OrleansResponded on November 23, 2022Hi Heidi, thanks for your review! We're so glad you enjoyed our unique space and friendly service at Commons Club. Our menu is constantly evolving, and we'd love to invite you back to explore the menu further.

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16. DT

    DebbieT

    Orange County

    13 reviews

    5.0

    13 reviews

    Dined on November 13, 2022

    overall5food5service5ambience5

    Gorgeous setting, friendly staff from the front door to the wait staff, and the food was fantastic. The brunch menu was small, but still great variety. We had 5 ladies, and everyone loved their order. Bonus points for the Unisexy bathrooms!

    Commons Club at Virgin Hotels New OrleansResponded on November 15, 2022Debbie, we are absolutely thrilled that the hotel lived up to your expectations! We're even more thrilled that you and your friends felt welcomed and thoroughly enjoyed your dining experience at Commons Club. Thank you for taking the time to share your story, and please visit us again soon!

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17. H

    Htownpasstime

    Houston

    53 reviews

    vip
    5.0

    53 reviews

    Dined on November 13, 2022

    overall5food5service5ambience5

    The atmosphere is airy, relaxed and beautiful. The wagyu burger was excellent.

    Commons Club at Virgin Hotels New OrleansResponded on November 15, 2022We can see you have good taste - Our Wagyu Burger is a fan favorite! Thanks for dining with us, and we look forward to welcoming you back for another 5-star experience in the near future.

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18. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on November 12, 2022

    overall4food4service4ambience5

    Great atmosphere and great food

    Commons Club at Virgin Hotels New OrleansResponded on November 15, 2022We appreciate your kind words and look forward to welcoming you back for another great experience in the near future!

    Report
19. JE

    JaxEH

    Las Vegas

    5 reviews

    5.0

    5 reviews

    Dined on November 12, 2022

    overall5food5service5ambience5

    Great experience; lovely brunch and very helpful, friendly staff.

    Commons Club at Virgin Hotels New OrleansResponded on November 15, 2022Blushing! We're so happy you enjoyed your brunch experience at Commons Club, Jax! We'd love to welcome you back for another amazing brunch or to try our dinner selections. Cheers!

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20. SK

    SpecialK

    Cleveland

    13 reviews

    vip
    4.0

    13 reviews

    Dined on November 11, 2022

    overall4food4service4ambience5

    Limited menu

    Commons Club at Virgin Hotels New OrleansResponded on November 15, 2022Thanks for taking the time to leave us a review! Our menu is constantly evolving, and we'd love to welcome you back to explore it further. We hope to see you again soon, Cheers!

    Report
21. TV

    TVreviews

    New York Area

    3 reviews

    4.0

    3 reviews

    Dined on November 11, 2022

    overall4food4service5ambience5

    Very cool ambience, good food, great service. It’s a cool vibe.

    Commons Club at Virgin Hotels New OrleansResponded on November 15, 2022Thanks for the kind words! We look forward to welcoming you back soon.

    Report
22. GW

    GregW

    San Francisco

    11 reviews

    vip
    5.0

    11 reviews

    Dined on November 10, 2022

    overall5food5service5ambience5

    Rarely is a server so outstanding that they make the evening memorable for the entire group at a large business dinner. Our server was incredible describing each dish in detail. Everyone loved their dishes. Most highly recommended.

    Commons Club at Virgin Hotels New OrleansResponded on November 15, 2022Greg, we are thrilled your entire group enjoyed their dining experience! We pride ourselves on the quality of food, service, and ambiance created at Commons Club, and we appreciate your kind review. We look forward to your return!

    Report
23. OT

    OpenTable Diner

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined on November 6, 2022

    overall5food5service5ambience4

    Good food as always!

    Commons Club at Virgin Hotels New OrleansResponded on November 8, 2022We love our returning customers, and we look forward to welcoming you back for good food and good times in the near future!

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24. TO

    TomO

    New Orleans

    2 reviews

    5.0

    2 reviews

    Dined on November 6, 2022

    overall5food5service5ambience5

    It was a wonderful Sunday brunch. My only complaint I that I was unable to reach the Commons Club r the hotel by phone to inquire about the availability of valet parking. I called several numbers listed on line, waited on line. left a message to call me back and wasted at least 45 minutes without ever successfully reaching the Club!

    Commons Club at Virgin Hotels New OrleansResponded on November 8, 2022Hi Tom, thanks for taking the time to share your experience with us! We're sorry to hear that you couldn't reach our teammates and understand your frustration. We've sent you a private message to discuss the matter further.

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25. NK

    NedK

    Austin

    13 reviews

    vip
    5.0

    13 reviews

    Dined on November 6, 2022

    overall5food5service5ambience5

    My brother and a friend were in town. We needed a last minute place and the Commons Club had 1 opening for 4. We found a new restaurant that we'll definitely be coming back to.

    Commons Club at Virgin Hotels New OrleansResponded on November 15, 2022Hi Ned! We're so glad you, your brother and close friend chose to reunite at Commons Club. Please visit us for a quick cocktail or a sit down meal in the near future. Cheers!

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26. OT

    OpenTable Diner

    New Orleans

    3 reviews

    5.0

    3 reviews

    Dined on November 5, 2022

    overall5food4service5ambience5

    Went for one of their drag brunches and it was extremely fun! Staff was wonderful and friendly and most of the food was great. Just would have liked a few more options or variety for the meal options

    Report
27. BC

    BrendaC

    Seattle

    21 reviews

    vip
    5.0

    21 reviews

    Dined on November 4, 2022

    overall5food5service5ambience5

    Good food. Great drinks. Our server, Mary, was very helpful. We had a lovely time.

    Commons Club at Virgin Hotels New OrleansResponded on November 8, 2022We're so happy to hear you enjoyed your dining experience, Brenda!

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28. OT

    OpenTable Diner

    New York Area

    3 reviews

    vip
    3.0

    3 reviews

    Dined on November 4, 2022

    overall3food3service3ambience4

    Service was good. Not what I expected. Hostess was great sat us early. I specifically asked the waiter if I order an old fashion do they have luxardo cherries l. She informed me yes. I ordered and she informed me they didn’t have cherries but the bartender went to the store to get and brought me out the drink without the cherry. I waited for the cherry and instead of offering me a whole new drink since mine was watered down already since this took over 10-15 she said I’m going to give you 2 cherries and gave me 2 cherries on a stick The food was good besides by eggs in which i ordered sunny side up eggs and there was a ton of clear gel showing it was well undercooked and still raw. Other than this waiter was nice and we still gave good tip.

    Commons Club at Virgin Hotels New OrleansResponded on November 8, 2022Hello, thank you for your feedback. We appreciate your honest feedback, but we're disappointed to hear about your experience, as this is not our standard. We've shared your comments with our Commons Club management team and would love the opportunity to provide you a better dining experience soon.

    Report
29. SW

    StephanieW

    New Orleans

    6 reviews

    5.0

    6 reviews

    Dined on November 4, 2022

    overall5food5service5ambience5

    We had great service, drink and food was delicious.

    Commons Club at Virgin Hotels New OrleansResponded on November 8, 2022Thanks for your kind words, Stephanie! Please dine with us again soon.

    Report
30. T

    Thirstygirl

    Mississippi

    21 reviews

    vip
    3.0

    21 reviews

    Dined on November 1, 2022

    overall3food2service3ambience3

    Since I had previously enjoyed the pork chop and scallop dishes in the past immensely- I had high expectations of the Benton's bacon carbonara with bucatini pasta. It was horrible. Unedible. I know Benton's bacon is strong and smokey- but the the dish was horribly executed. The bacon was gummy and the noodles crumbled into pasty bits. The hubbys burger and fries were good. Thankfully he shared the fries.

    Commons Club at Virgin Hotels New OrleansResponded on November 15, 2022Hi! Thank you for sharing with us. We are disappointed to hear about your experience, as it is not our standard. We're appreciative of your honest feedback and have shared your comments with our culinary team. We hope to welcome you back and provide a better dining experience for you in the near future.

    Report
31. MM

    MeganM

    New Orleans

    20 reviews

    vip
    5.0

    20 reviews

    Dined on October 30, 2022

    overall5food5service5ambience5

    Ambiance, food and service were all great! We will be back!

    Commons Club at Virgin Hotels New OrleansResponded on November 2, 2022Thanks for sharing, Megan! We look forward to your return. See you soon!

    Report
32. S

    Saya

    1 review

    5.0

    1 review

    Dined on October 30, 2022

    overall5food3service5ambience5

    Great scenery within the hotel and restaurant. Great decor as well. Loved the live music and the vibes. Would definitely come back again.

    Commons Club at Virgin Hotels New OrleansResponded on November 8, 2022Saya, thank you for your lovely review. Commons Club hosts live entertainment every weekend, so come back for another memorable dining experience soon!

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33. YA

    YvonneA

    New Orleans

    9 reviews

    5.0

    9 reviews

    Dined on October 29, 2022

    overall5food5service5ambience5

    We were there for the entertainment but was surprised at how delicious the food was!!! Burlesque in roller skates….YASSSSS!!!!!

    Commons Club at Virgin Hotels New OrleansResponded on November 2, 2022Yvonne, we're thrilled that you enjoyed our BOO-lesque brunch! We're even more thrilled that you enjoyed our breakfast dishes, and look forward to welcoming you back for our next fantastic themed brunch. Cheers!

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34. OT

    OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on October 29, 2022

    overall5food5service5ambience5

    Amazing food I always forget to take picture because it so amazing I forget to take my phone out and take pictures. I 100% recommend this place for any event.

    Commons Club at Virgin Hotels New OrleansResponded on November 2, 2022Blushing! Thanks for the kind words. We look forward to welcoming you back to snap photos with our picturesque dining spaces. See you soon!

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35. DD

    DiveDJ

    Chicago

    16 reviews

    vip
    5.0

    16 reviews

    Dined on October 23, 2022

    overall5food5service5ambience5

    It was a wonderful supper. The cuisine is elegant and creative, while still feeling homey. Joey and the rest of the staff were professional and attentive, especially when choosing a wine. And the BUTTERMILK ice cream, wow.

    Commons Club at Virgin Hotels New OrleansResponded on October 26, 2022Blushing! Thank you for the kind words! We're thrilled you enjoyed the locally flavored dishes and attentive service provided at Commons Club. We look forward to providing 5-star service for you in the near future. Cheers!

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36. OT

    OpenTable Diner

    New Orleans

    1 review

    5.0

    1 review

    Dined on October 23, 2022

    overall5food5service5ambience5

    Took the time to enjoy a nice brunch Sunday catching up with an old friend and her new addition to her family and must say this was a overall great experience. Although we were faced with the busy booking and busting day of a Brunching Sunday the waiter at the bar made it another successful weekend of eating. Great food and great drinks you honestly can’t go wrong with anything on the menu and the staff is reassuring you are in good hands! Of course will be back again

    Commons Club at Virgin Hotels New OrleansResponded on November 8, 2022Thanks for sharing your experience with us! We're so glad you and your friend chose Commons Club as your reunion destination, and we cannot wait to welcome you both back in the near future. Cheers!

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37. CH

    ChristopherH

    Las Vegas

    3 reviews

    3.0

    3 reviews

    Dined on October 22, 2022

    overall3food3service2ambience4

    Overall ok. However, drinks took forever to arrive. Second round which was ordered ahead and asked to come with the meal didn’t arrive until we were completely done eating. Literally over 20 mins for a drink order. Steak was flavored well and came Medium Rare as requested. However, steak arrived barely warm, which unfortunately took away from an otherwise tasty steak.

    Commons Club at Virgin Hotels New OrleansResponded on October 26, 2022Hi, Christopher! Thank you for your feedback. We're disappointed to hear about your dining experience, as it is not our standard. We appreciate your feedback, and your comments have been shared with our team. We sent you a private message and look forward to speaking with you soon.

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38. MR

    MeganR

    1 review

    3.0

    1 review

    Dined on October 22, 2022

    overall3food3service5ambience4

    Menu was pretty meh. For such an amazing city you’d think they would put more thought into the menu.

    Commons Club at Virgin Hotels New OrleansResponded on October 26, 2022Hi Megan! Thank you for your honest feedback. We appreciate all feedback, as it helps further our development of the guest experience. Our menu is constantly evolving, and we'd love to welcome you back in the future to explore our menu further. Cheers!

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39. OT

    OpenTable Diner

    Charlotte

    1 review

    5.0

    1 review

    Dined on October 22, 2022

    overall5food5service5ambience5

    Our dinner was fantastic and Mary was a wonderful server! Decor and environment was beautiful and will definitely be back!

    Commons Club at Virgin Hotels New OrleansResponded on October 26, 2022We think Mary is pretty great, too. Thanks for your review!

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40. CK

    CharlesK

    Philadelphia

    2 reviews

    4.0

    2 reviews

    Dined on October 20, 2022

    overall4food5service3ambience5

    The food here was very good. The seafood was fresh and local. Service was thoughtful and kind. That said, the restaurant needs to do a little more training on drink orders. Our server, who was charming, did not seem to have familiarity with terms involving a drink that is not rare. Also, the server came back to our table to report that the bar could not prepare one of the cocktails ordered because the bar was out of olives. Really? A bar out of olives? There was an open supermarket a block from the restaurant. Send someone over to get some olives! LOL!

    Commons Club at Virgin Hotels New OrleansResponded on October 26, 2022Thank you for your feedback, Charles. We take pride in the quality of our food, and we're thrilled that you enjoyed your meal! We're sorry to hear that we didn't quite meet your expectations and would love the opportunity to provide a better dining experience for you soon. Cheers!

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