We arrived for our dinner reservation to find the restaurant had shut down two weeks prior. I even received a confirmation text the day before and confirmed my reservation. VERY disappointed not only that Coal and Lumber shut down and didn't contact it's patrons who had upcoming reservations, but also in Open Table for not knowing they shut down! Further frustrating when I tried to find another reservation on Open Table and it wouldn't allow me to because of the original reservation at Coal and Lumber.
Este establecimiento tomó la reservación y no estuvo en servicio este día
I gave all categories one star, though I wanted to give each category no stars. When we arrived, the restaurant was closed, and there was no note or explanation on the door.
Hate to break it to you, but this place is out of business!
Place took my reservation. I showed up. It was closed. That was Friday March 30.
Wish I could leave a review. We got there and the restaurant was closed gor good ! Way to update your website
Open table took my res. We walked several blocks to get there to find the restaurant was closed. Then I was unable to book another restaurant via open table because the app said I had to call the first place to cancel. Well, it was closed and no one picked up the phone so I couldn’t cancel. Kept me from booking another reservation. Waited til 10pm to eat. Thanks
This review isn’t based on going to the restaurant because although we had a reservation, the restaurant was CLOSED. Imagine our surprise!!
There was another group there that made a reservation through Open Table for last night at 7 PM as well. We all asked the Front Desk attendant at the hotel that’s attached to the building if the restaurant was open and he replied that the restaurant is closed on Wednesdays. That should definitely be something that is adjusted on OpenTable.
Delicious food. Great service. Charming and relaxing atmosphere. We had the T-bone steak and the special of the day which was lamb chops. They also accommodated my request to substitute their vegetable side for sautéed mushrooms which was much appreciated! Highly recommend!
General Manager should reach out. There clearly was not one on-site tonight.
The best thing about Coal & Lumber is its ambiance - the decor is artsy while still being classy and the location is fairly good. Everything else was just a huge let down. We arrived early and headed to the downstairs bar for a pre-dinner cocktail. While downstairs, a stressed and unhappy waiter from C&L come down a few times to cut up lemons and limes and (I presume) put in drink orders which would unknowingly set the tone for the rest of the night. Once seated, we were approached by two different waiters, both of whom were visibly frazzled and didn't seem to have a good handle on who had which tables. While they were "nice" and had good intentions, everything was just incredibly slow. From drink + food orders, and the overall attentiveness and service, it was just lacking. They easily needed an extra waiter/waitress or two. They no longer carried the wine I wanted which was still listed on the menu, and they were out of the shareable plate we ordered. But the part that really threw me was that since the kitchen is open to the dining space, I watched as more than once a waiter pointed something incorrect or wrong about a dish out to the chef and he'd shrug his shoulders and make a "what do you want me to do about it; just serve it" face and the waiter would go take the item to a table. Unfortunately, the food isn't worth it either. Despite the aura of the menu (interesting descriptions; classics that should be hard to mess up), the food was lackluster. It was boring, flavorless, and far below expectations based on other reviews I'd read. I HATED their brussel sprouts and I didn't think that was even possible, and the ragu entree had the dark, unappealing look of a squid ink pasta with whatever leftover scraps of meat they could throw in. It was unappealing in both taste and presentation. If you don't care about taste, price or service, and just want a PC hot spot it's not a bad clientele scene but I expect off-the-charts deliciousness and this was far from it.
Too bright, too loud, and the decor was just a little weird for the space. Open kitchen format was not good, since it made it easy to see the two kitchen staff leaning against stoves and counters during service. One of the cooks played with his laptop on the kitchen counter, adjusting the music playing in the restaurant - which became what he wanted to hear. But my major complaint: I specifically asked whether the dish I was ordering had garlic in it (venison, broccoli rabe, pasta and broth dish). The server asked me if it was a "preference or an allergy." I told him that I absolutely cannot have it, as it makes me sick. He assured me that he would ensure that the chef did not include any garlic. Dish came out with a lot of grated cheese on it (??), so I didn't immediately smell garlic in it. However, when I opened up the take-home container the next day, it's all I could smell. Expensive meal since I had to stay home the next day and couldn't use the Deer Valley lift ticket we'd bought before our dinner reservation ($140). I'm not on an epi-pen yet, but this could have been a real problem for someone who is more allergic than I am.
This is a great attempt, but a wide miss on getting it right. For a place named "Coal & Lumber" there was a noticeable lack of any decor regarding lumber or coal..tables made of white stone/marble for instance. The lighting was bright and unappealing, but the high ceiling was quite nice. The bar downstairs seemed to be on the right track, but the TV in the corner was hard to ignore.
The food was tasty and I can see that a lot of thought went into the dishes, but overall not much stood out, except the beets five ways. Keep at it, dim the lights (replace some with warmer lights) and soften up the place a bit
the restaurant closed and never called to cancel our reservation. They just had a sign on the door stating they were closed for the evening...
Restaurant was closed ... frustrated that OpenTable allowed the reservation
Had a reservation. Arrived to a closed sign. We had a reminder that day, it should have been a message to try another restaurant. I believe the problem is with Open Table. I like Coal and Lumber. Any communication would have been nice.
Coal and Lumber was a total let down. I booked reservations here, because the menu looked good, and it was the only place that had seating available last minute. I was a little cautious, because I know how many times the restaurant has been rebranded, but I decided we'd give it a try.
We ordered the Brussels sprouts shared plate, the beets shared plate, and the Elk entree. Everything was off. Our brussels were overcooked, and definitely needed something to round the dish out. Our beets, although prepared 5 ways were completely one note. Our elk was completely rare, like cold rare (I'd ordered medium rare), and the quinoa it came on was so overcooked it was mushy. Everything lacked seasoning and our experience overall was disappointing.
This space has great potential, but they've got to up the game with the menu. Especially with such outstanding dining in the Main Street vicinity.
Fell flat. Dishes were dry and uninspired. Beet dish while interesting was very dry. Mixed greens had almost no dressing. Mains were boring. Empty seats on Sunday night of Presidents’ Day weekend?? My guess is that it won’t be open in a year.
Forgot one of our dishes. We had been here before and it was good. EVERY main dish was bad, one even soapy tasting. A huge disappointment.
Great staff. Delicious food. Cool room. Definitely should go!
How is this place even in business? I came with a group of friends for my birthday and had such a bad experience we left and went to another restaurant. I had originally asked for a later time and they said they could not accommodate. In the 75 minutes we were there the dining room was only 15-20% full at best--they totally could have let us come later. It took 50 minutes to make 4 drinks. Again, the restaurant wasn't even close to full--why can't you make a standard cocktail that's on your menu in a reasonable amount of time? Our server took the drink order, an appetizer order, brought us bread and then disappeared for the rest of the night. He did walk by a few times and completely ignored us even as we were waving and trying to flag him down. My friends finally got the attention of another server who brought us more bread as no one EVER came to take our dinner order. The beets 5 ways appetizer that a different server brought was bland. The decor is minimal. The tables are made out of plastic and look like fake marble. The restaurant is cold in atmosphere and temperature (Hey newsflash--serve people and they will pay you, and then you can afford heat). Coal & Lumber--what a grand disappointment you are. Please go out of business so that a real restaurateur can take over you prime location and provide the food and service that is commiserate with a Park City, Utah experience.
Great experience! Fantastic service and wonderful food. The ELK was as good as it gets. I'd highly recommend, and will be back.
This is a place that you want to like. Interesting menu with different exotic options, great location and cool atmosphere, but sadly the place is terribly disappointing. The service is slow and for a high end place one would expect better. For a dinner of 6, 3 of the the entrees were poorly cooked and had to be returned as the pasta was grossly undercooked. While my elk was cooked well, it was disappointing to see pieces of aluminum foil in the grains that accompanied the dish. For the money, this place is not even close. Look elsewhere
Sat upstairs where you have full view of the kitchen and all that's going on. Interesting to watch. Good and lively. Fresh, modern, clean look. A number of items on menu / drinks were not available which was disappointing. Sprout starter excellent, and enough for 2. Entre portions were huge, don't get the chicken, which was excellent, if you are not very hungry. Venison on Pasta was good but lacked finesse / sauce reduction. Not cheap, but that's not unusual for this town!
The Pork Chop was big and tasty. A bit noisy, but good ambiance.
The lighting was way too bright and candles or centerpiece would have been nice. They served butter in a sugar container. Needs work!
We were underwelmed. Perhaps the craziness of Sundance and the crowds did not bring out their best. The biggest disappointment was one of our guests ordered a rib eye and it was not a rib eye but a basic rib eye. On a positive note, my elk was quite good.
Creative dishes - try the carrot appetizer!
We had to wait over 20 minutes to get our check once we finished eating. The service was very slow in general.
The food was good the atmosphere was good the millennial's working there were completely aloof and have no concept of service. However I found this true of everyone in Park city. Overall, a cool restaurant and worth the visit if you're in Park city
The French onion soup is amazing and the duck was fabulous. The pork was not the best. I would definitely go back
For prize , Bad service, disappointing food
There are better places in Park City
We tried several items and all were scrumptious. The service was laid back, friendly, and the whole experience was like being in a small town. We really enjoyed eating here. We thought the value was very good well.
Almost no options for dinner. And they were out of some of the few options. They put us in a side room with 6 tables and we didn't even feel like we were eating at a restaurant.
Service wasn't very friendly or festive, despite it being NYE. We brought our 2 kids (12 and 9) and were told the only thing other than the $35+ entrees were buttered noodles. Also, was expecting to be able to get a glass of champagne but they didn't have them by the glass - only the full bottle. Overall a disappointment even though the entrees were good, the menu was very limited and felt like the restaurant was very unaccommodating.
We had a great meal. The Pork Chop was delicious and cooked perfect. We dined upstairs and the dining room had a very clean, modern ambience . The service was good but not quite on par with everything else.
It was a case of "trying too hard". They should keep the food simple, instead of trying to be overly dramatic in flavors and additional ingredients. The atmosphere was poor - it was VERY VERY warm in there, and they wouldn't admit it and try and cool it down.
Great overall experience. Very large portions for the price. I had the pork chop and the wife had the elk. Both were excellent.
Service was good on the front end, and completely non-existent after the food was delivered.....poured our own wines, found someone to bring our check, etc....pretty sad. Overall, food was mixed, some good plates, some mediocre. With many options in town, I would spend time elsewhere.