Club Arcada 1920s Speakeasy
Great historical place. Needs some freshening up like matching tables and chairs, no folding tables, and professional cleaning of couches and chairs.
Edward, Thank-you for your input, I will talk about it with my staff and we will make the necessary changes. I really appreciate your input.
This was my first time eating here an it is also my last. The service was awful. Worst service I’ve ever had and I eat out A LOT! No one came to our table. We had to keep flagging down people and asking for help. Wrong food was brought but no one ever brought the correct food. Had to literally get up and find someone after asking 4 people and got no results. I will not be back. There are too manny other places to eat at in the area where the service is outstanding.
We have been coming to the "Speakeasy" since it opened and always have a fun time and always have a delicious meal. We have often combined it with a show downstairs, which makes it so convenient and easy. All the staff is attentive even when very busy. Love this place big time!
Hello, Glad you had a great time here, look forward to having you back! -Ron
Best time ever! The entertainment was great! He really gets the crowd going and the patrons are very friendly and just a great group. The food is very good and love the ambience
Tammy, Glad you enjoyed the music and had a great experience! That's the experience everyone should have here! Look forward to having you back! -Ron
We had a large group of 19 and the service was great. The food was fantastic and the entertainment that evening was superb! Definitely will be returning!
Renee, Glad you had a great time! Look forward to having you back! -Ron
ONce again we thoroughly enjoyed dining at this venue. The atmosphere is great, the prices reasonable and the food was both delicious and abundant. We WILL be back!
Jim, Great, glad you enjoyed it! Can't wait to have ya back! -Ron
We've previously had nice experiences here for dinner, so we got tickets for a band and dinner reservation. The band was enjoyable and the food was okay, but that's the end of the positive feedback. Our table was apparently in the Bermuda triangle and after 30 min of sitting with no food, no drink, no hello and welcome I'll be serving you, I had to approach the bar window to request service. The bartender came out and took our order, other people eventually brought it out, and that was again the end of the service. Nobody stopped to see how anything tasted, nobody noticed our drinks were empty, and servers were flying past us in all directions serving everyone else. After we finished eating I had to approach the bar again to request a second drink and ask someone to come clear our table. It's pretty bad training for them not to notice an un-served table in the middle of the room. When I finally got our table cleared the server brought us a dessert menu, and that's the last we saw of her. We waited another 30 min and for the THIRD time I had to approach the bar window and request service. If we hadn't purchased tickets to see the band, we would've left after the first 30 min wait. We recently dined at La Za Za down the street from Arcada, and were treated like cherished friends there by all of the staff, so this diametrically opposed experience left a very bad impression.
Hello, I am terribly sorry about your experience here, there is no excuse for this and I will be talking to my staff about this matter specifically immediately... We will fix all of these issues right away. I am at a loss for words, I have sent you a private message, I look forward to hearing from you. -Ron
First time at this speak easy. Service was very poor. My wife and I were seated and waited over 20 minutes before we were given water and finally had a server come to our table and this only happened after I inquired twice as to when we would be waited on. After that, the service was good and it was a pleasant evening. The food was good, but it is a very limited menu
Hello, I am glad you had a pleasant time, we will be adding to the menu soon.. I am however very sorry about your service, I can assure you I will have a serious conversation with my staff about this matter. I have sent you a private message I look forward to hearing from you. -Ron
Great Place - staff go out of their way to make it an enjoyable evening. Reasonable prices. You can bet I'll be back there.
Dennis, Great ! See ya again soon! -Ron
I have said this before. You need a couple more appetizers to choose from and other vegetarian items than just two flat breads.
Great atmosphere, fun place to eat and drink with friends and see excellent entertainment. Quality of food was wonderful but limited dinner choices only reason for the 4 star rating.
Glad you had a great time here! Can't wait to have you back, see ya soon! -Ron
An overall a fun place to have dinner and good entertainment. Although the menu is limited the quality of food is outstanding.
Thanks for another great experience. Such a pleasure to have a great dinner & drinks before a concert in the same building.
Fun place the moment you walk in. Lots of great ambiance. Our server Riley was wonderful! She was very charming and made great drink suggestions. Our meal tasted great. I accidentally left my credit card behind. Riley found me at a concert downstairs. Not sure how she was able to do that. A must visit in St Charles!
Great experience. Beautiful room. Great service.
Good for drinks & music. Would not recommend food. Not much to choose from & the meatball sandwich was cold, cheese not even melted. When I told the waitress, she said she would mention it to the manager. TheY offered to take 10% off the check. They should have not even charged for the sandwich.
Was a lot of fun.
Not cheap but really good food and service. Fantastic drinks,bar,etc. This was our 3rd time and will be back.We haven't had any food item that we didn't enjoy. Also love that it's in the same building of the theater.
This is the second time that our appetizer was served with out meal. This time I asked the delivery server to bring the meals back to the kitchen to keep them warm until we finished our appetizer. He did so without a problem & said he'd notify our server. Upon finishing the appetizers, he brought back our meals which were warm and delicious.
Fun place but too loud with the band started playing. Small menu but good food. Service was terrible- we saw the bus boy to fill our water glasses more than the wait staff. Show was supposed to start at 7:30 (we’ll that proved to be 7:50) and we got our meals at 7:20
What a wonderful place for a show and a nice dinner with the family!! What an amazing building and history!!
Great service and ambiance!! Great job Ron!
first time going, brought my 89 year old mother,it was absolutely cool to see her expression when we went in. guy portraying louie armstrong was very good, the band was great,food excellent waitstaff dressed appropriate to era.whole experience was well worth the cost of attendance
Great!! Food was terrific and plentiful at a great price. Entertainment super!
Great atmosphere and service. Ordered flight sandwiches which were delicious. Drinks are very good but a bit pricey.
Great retro band that fit the 20s vibe for only $10 cover.
Kimberly, Thank-you, hope to have you back soon! -Ron
A great place to dine before attending a show downstairs The sandwich flight was excellent and the Prohibition Red was a perfect pairing. Our service was outstanding and we can’t wait to attend our next dinner and show
Thank-you so glad you enjoyed it. Just the experience I want everyone to have here. See ya again soon! -Ron
Food was excellent.
Music was very nice .
Service was a little slow
Overall great experience
Thank you! We are so happy you enjoyed your visit!
We had a great time, the show was very good and the ambient spectacular. Food selection was rather limited but good.
Monica, I'm happy you had a great time here. As far as the menu, we are planning some changes sometime soon. I hope you can come back and enjoy it. Thank-you so much for your input. -Ron
We had our anniversary dinner at Club Arcada and thoroughly enjoyed it. We were not aware of the cover charge and the band but rolled with it and know better for the next time.
Kelly, I'm glad you enjoyed dinner and the show, however I am sorry the cover charge wasn't made aware - I will talk to my staff about this matter specifically and I thank-you for your input. Hope to have you back soon! -Ron
Was an awesome find. Their entertainment was amazing. The whole experience was great!
So glad you enjoyed it - It is the experience I want everyone to have here! See ya soon! -Ron
Club Arcada 1920s Speakeasy was spectacular! Wonderful tasting food and drinks! Terrific atmosphere with an outstanding singer! Very polite and kind waitstaff! A perfect experience for the whole family! Will be going quite often I hope!
I am overly happy about your experience here, it's the kind of experience everyone should have here. It's why I built the place. Can't wait to have you back, see ya soon! -Ron
Great place---service slowed when it got busy---but quite tolerable. Have repeated and will continue to return there.
John, I'm glad you enjoyed everything - I will touch base about the service with my staff. I appreciate your input. Can't wait to have ya back! -Ron
It was a unique experience. Especially liked the period dress and the service!
Glad you enjoyed the space, can't wait to have you back! -Ron
Have dined at Club Arcada many times and have never been disappointed. Excellent choice of food options and many great wine and drink choices. Especially not to be missed is Ron’s Sunday Italian dinner. Best ever!
Can't wait to have you back! -Ron
Wife birthday turned out excellent food drinks music good people strangers and staff were so nice to us
Was a wonderful surprise. Loved it.
So glad you enjoyed yourself, I love when people have a great experience here! See ya again soon! -Ron
We selected the Italian feast buffet. Was delicious, very tasty home made flavors. Especially Loved the sauce/gravy and meat balls. Should add a pasta dish to your regular menu. Flat bread was good too. Will be back!
Glad you enjoyed everything. Just the experience I want everyone to have! See ya soon! -Ron
Such a cool idea and place! From the moment you walk in, the fun begins. Don't forget the password! The food was delicious. The drinks were great! The waitress in the 20's garb was so cute. Loved the different rooms and décor! We didn't stay for the live band...didn't know there was going to be one or we would have planned to stay. We loved it!
Manager Jennifer was great! Very accommodating as there was a fundraiser going on that night but we still got personal attention in our own dining room. We weren't treated like an inconvenience. We'll be back just for the ambiance and excellent service and personal attention!