Felt that the staff were not attentive to our needs e.g. I don’t recall staff asking us if everything was alright during our meal. It’s the little details that count when dining out. We came for the experience but it wasn’t as we’d hoped. Prior to this, we’d been told about the establishment but didn’t see what the fuss was about. No concierge at the door either.

The service was Soo slow which was surprising for a practically empty restaurant , when we mentioned it to the waiter he got very aggressive and yet we waited a good 20mims looking at empty plates , no water and no drinks .
I can safely say never coming back ever !!!

A very special venue. Excellent service by professional and friendly staff. Dinner was divine.

Not great service but devour great, food ok, quite expensive too

Great Food. Slow service. Weird, Nightclub feel, had to line up to get in.

Great hand made food and love the decor. Absolutely beautiful

Have been to cloudland many times but never to eat. Thought it was great - we were led straight to a cosy little booth/cage, had fantastic service and the food and drinks were all very good. Was surprised to see some families in there early on as well. Certainly a breathtaking place. Will be recommending to my friends!

Great atmosphere and night out. Drinks and food were perfect and staff so nice and bubbly

Pass my expectations awesome service by Louis. Ambience breathtaking. Decor outstanding. Food was delicious and well priced.

The homemade food at Cloudland's was delicious , exceptional. Upstairs The live band was fantastic, dance floor was big and awesome. Just play some Merengue next time please.Would recommend Cloudland's to everyone. The food, the service, the salsa class and dancing is fun and for all ages. We all had a fantastic night there last Thursday. Thankyou Cloudland's!! We will be coming back.

The atmosphere on the lower level was immaculate! Plus the vibey lights, friendly staff, and yummy food! Was great :)

Good italian food in amazing setting. Going back for next family birthday.

Fabulous interior design.
Friendly service.
Good for groups and drinks.

To be honest, the $140 grazing lunch was incredibly underwhelming... We would have been better off just ordering off the menu.

Cloudland was amazing! We came to celebrate my birthday from out of town. We always try and book in at Cloudland when we are Brisbane. The food, the staff, the cocktails and the venue are all absolutely amazing. Will definitely be back. And definitely recommend booking one of the private booths for any event! So good.

Cloudland has been on the bucket list and now I have done this I’m happy to have been but not sure if I would return as the food wasn’t something to rave about Especially the pizzas they were very ordinary.

Good place overall, service is great, music is a bit too loud for dine in experience, talking to staff was a bit difficult as a result. Pizas and sides are awesome! However, Some mains could’ve been better. E.g. seafood pasta (could’ve had more seafood in it for what you are paying. It’s a seafood pasta, hence it could’ve used more seafood that what we got served)

Good place overall

Great venue with vibrant atmosphere. Waitress was friendly. Food only average- ordered beef ragu and it came out as runny mince - very disappointed. Security very aware and on the ball

I always get great service and the food is consistently good. This place never disappoints.

We requested decoration and they did not decorate, they did not tell us that they would not put it. I also called many times to see if I could bring the cake and they did not answer the messages I left on the answering machine.

I’ve been here a number of times on a Saturday for lunch and it’s always quiet. I have no idea why. The atmosphere is fantastic and the food and service are consistently good. This time we shared some arancini balls (the best around as far as I’m concerned) and some lightly crumbed calamari which was so tender. Also, 2 pizzas - vegetarian and the other was prawn. The vegetables had a nice smoky flavour and the pizza base on both was light and crispy. I wasn’t too fussed on the zucchini with the prawns but that could be just a personal taste preference. No room for dessert this time. If I had, it would have been Affogato. Yum

Great food for the money - consistently good quality meals & no surprises! Lovely place to get out for the night. Nice atmosphere to dine in. Can get a little noisy at times but what can you expect when groups of ladies are consuming more cocktails than food on a Saturday night!

Very unique venue, lovely drinks and service. Would visit again.

Service was engaging, food and cocktails were delicious.

The atmosphere and service was great. Thank you :)

Beautiful setting
Poorly cooked disappointing dish

Menu was a little limited but the overall experience was great.

Very funky decor, food was good, overall a very enjoyable evening

Great service and atmosphere. Our waiter Angus was fantastic especially with his cocktail recommendations. The food was on point and my husband being Vegan was well catered for. Highly recommend for a great night out.

Thoroughly enjoyed our dinner at Cloudland - noisy Hens table beside us but otherwise food was really good - everyone raves about the pizza - great atmosphere- miss it being able to be back to the pre Covid Cloudland - look forward to when that comes.

Pizza good options
pasta nice but very small portions

Good food and nice atmosphere. Doesn’t disappoint.

The restaurant service was great and the food was delicious. Our waitress was lovely and very helpful. The upstairs bar staff were really rude so we left early.

Absolutely love it! What a unique venue and so much fun. Our waitress was so good and we had a great meal!

Great service and food. The ambience was fantastic too. We had a wonderful night there.

Amazing venue with great music and always buzzing. Food is delicious and well worth the price. Drinks are fun and creative with many bars. Service from our waiter was excellent and friendly.

Had a great experience. Beautiful food and drinks in a beautiful setting.

Once the place got busy I felt it lost part of its charm with noise, not being able to hear the music and waiting longer for service. (Obviously nothing can be done about that)

The atmosphere was amazing, could have stayed there all night. Friendly staff and amazing cocktails. The bathroom lights and layout topped it off.

I have dined here before but this time it was more like a pub bar food menu than a beautiful experience in a lovely venue. You could order pizza or pasta really... nothing else. Covid is annoying but Cloudlands usually ranks amazingly! Great place ... we were just a bit disappointed in the lack of choice for main meals.

Loved the layout and intricate details. A few more options and easy to read menu (Or better descriptions) would be beneficial.

The table service was spot on.
The food was nice and fresh.
The scenery was awesome.
Great range of drinks.
A little pricey but worth it.