CLAUDIE

CLAUDIE 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. R

   Reysel

   Miami1則評論

   5.0

   在1天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Súper bueno atención espectacular 100% recomendado
   

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2. N

   Norma

   Miami3則評論

   3.0

   在2天前用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 3
   4. 氛圍 2

   Went for a 10:30pm dinner, restaurant was very full, Extremely loud, music was blaring so I couldn’t talk to the guest I was with. Food middle of the road at best . Service was ok , I kept asking for water the entire visit . Appeared to be a trending glorified Cheesecake Factory.
   

   CLAUDIE已在1天前回覆

   Dear Norma, Thank you for taking the time to share your feedback. We’re glad you chose to dine with us and appreciate your honest comments about your experience. We regret that the noise level and overall atmosphere impacted your evening and that the food and service did not meet your expectations. Please know your feedback has been shared with our team as we continually work to improve the guest experience. Thank you again for bringing this to our attention. Sincerely, Guest Relations Manager Hortencia
   

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3. f

   florence VIP

   Los Angeles5則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Wonderful experience . Food was amazing . Be back for sure
   

   CLAUDIE已在1天前回覆

   Dear Ms. Florence, Thank you for taking the time to share your thoughts! We're delighted to hear you had a wonderful experience at our restaurant. We look forward to your next visit in Miami! Best regards, CLAUDIE Management
   

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4. a

   ashley

   Fort Lauderdale5則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 4
   3. 服務 3
   4. 氛圍 5

   Exquisite experience here at Claudie. We had the beef tartar & fig burrata which were so fresh and delicious. For the main course we had the truffle mac , wagyu skirt steak which were amazing. Although The truffle pomme was average, the asparagus blew us away! Will be coming back soon. Thank you Claudie.
   

   CLAUDIE已在1天前回覆

   Dear Ms. Ashley, We truly appreciate your kind feedback! It's wonderful to know that our dishes and the overall experience resonated with you. We look forward to welcoming you back soon for more delightful French cuisine! Best regards, CLAUDIE Management
   

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5. l

   lara

   Unspecified1則評論

   5.0

   在3天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   lovely experience!!! the food was amazing and i definitely will be back!!!!!!!!
   

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6. A

   Allison

   New York City1則評論

   1.0

   在3天前用過餐

   1. 整體 1
   2. 食物 3
   3. 服務 1
   4. 氛圍 3

   We were excited when we sat down, but our experience was confusing and frustrating. After we ordered our food and drinks close to 11:30pm for an 11pm reservation, the manager came over and told us it was a "full dining experience"—whatever that means. No one explained what that entailed when we arrived or while we were ordering. The manager couldn’t even explain it when I asked despite admitting there is no table minimum and no minimum entree order. It felt like a vague attempt to justify something (obviously he wanted to turnover more $ on our table), but with no context and no clear policy, it just made us feel awkward and unwelcome. If you're going to have a policy, communicate it clearly before people order. It’s one thing to have a policy—but it’s another to deliver it with rudeness and no sense of customer service. We came to enjoy ourselves bringing friends from out of town, but we left feeling disrespected. Definitely not the experience we expected, and unfortunately, we won’t be returning. Disappointing and unprofessional.
   

   CLAUDIE已在1天前回覆

   Dear Allison, Thank you for sharing your detailed feedback with us. We’re truly sorry to hear that your experience left you feeling confused and disappointed, especially during a special evening with friends. We understand how important clear communication and respectful service are to creating a positive guest experience. We sincerely regret that any policy or expectation was not properly explained to you at the start of your visit and that the interaction made you feel unwelcome. Please know your comments have been shared with our management team so we can review and improve how we communicate with our guests moving forward. Thank you again for bringing this to our attention. Sincerely, Guest Relations Manager Hortencia
   

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7. C

   Cril

   Miami4則評論

   2.0

   在3天前用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 2
   4. 氛圍 3

   Service was not good at all. Serves hurry you, throw dishes on the table. Drinks took hours. If you get the tables by the bar you have people on top of you. Food was good.
   

   CLAUDIE已在1天前回覆

   Dear Cril, Thank you for taking the time to share your feedback. While we’re glad to hear you enjoyed the food, we’re truly sorry that the service and overall experience did not meet your expectations. We regret that you felt rushed and that the atmosphere near the bar felt overcrowded — as well as the delay with your drinks. Your comments have been shared with our team so we can address these concerns and work toward improving the experience for all our guests. Thank you again for bringing this to our attention. Sincerely, Guest Relations Manager Hortencia
   

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8. H

   HARRY VIP

   New York City2則評論

   3.0

   在3天前用過餐

   1. 整體 3
   2. 食物 5
   3. 服務 1
   4. 氛圍 5

   Al llegar . Había meses disponible. Y la host . Me dijo que solo las meses de enfrente es para los que son socios. Y los que reservar en open table. Los ponen hasta atrás. En las meses que están junto a la Cocina . Es una pésima situación para nosotros
   

   CLAUDIE已在1天前回覆

   Estimado Harry, Gracias por compartir sus comentarios con nosotros. Queremos aclarar que el área exterior tiene prioridad para nuestros socios, ya que es parte de los beneficios exclusivos de membresía. Sin embargo, siempre que nos es posible, hacemos todo lo que está a nuestro alcance para acomodar solicitudes especiales de nuestros huéspedes, incluso aquellas hechas a través de plataformas como OpenTable. Lamentamos que esta situación haya sido decepcionante para usted y agradecemos que nos lo haya hecho saber, ya que nos ayuda a seguir mejorando la comunicación y la experiencia para todos. Sinceramente, Guest Relations Manager Hortencia
   

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9. J

   Jason

   Miami1則評論

   2.0

   在4天前用過餐

   1. 整體 2
   2. 食物 2
   3. 服務 4
   4. 氛圍 4

   Service and atmosphere was pretty good but the food was lacking flavor. The selection of food was rather gross. If you don’t like snails and quail eggs you won’t find much to eat. Also I have never seen a restaurant make a scene about cutting sage and basil with olive oil, yet not provide anything to use it with ( I had to ask for bread?)I spent $200 and felt like all I had was a glass of water. the music selection did not fit the ambiance of the restaurant. A French resataurant shouldn’t be playing country music.
   

   CLAUDIE已在1天前回覆

   Dear Jason, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the service and atmosphere, but we’re truly sorry to learn that the food selection and overall dining experience did not meet your expectations. We understand that not every dish or concept appeals to every guest, and we appreciate your honest comments. Your feedback has been shared with our team as we continuously work to improve the details that shape the guest experience. Thank you again for bringing this to our attention. Sincerely, Guest Relations Manager Hortencia
   

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10. O

    Osvaldo VIP

    London5則評論

    5.0

    在4天前用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Excellent evening with family, dining under the stars. Really like the vibe in this place, the entertainment of the small band from France going around the restaurant made the night extra special. We really liked the lobster ravioli, salmon with caviar/creme fraiche, the burrata salad and the dessert menu is probably one of the best I have seen in Miami. Will definitely be back !!
    

    CLAUDIE已在1天前回覆

    Dear Mr. Osvaldo, Thank you for sharing your experience! We're delighted that you enjoyed the live music and dishes. It’s wonderful to know that the evening turned out special for your family. See you soon! Best regards, CLAUDIE Management
    

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