City Works - Schaumburg

4.4
96 reviews
icon/ic_price_rangeCreated with Sketch.
$30 and under
icon/ic_cuisineCreated with Sketch.
Contemporary American
Our restaurant offers a sprawling craft beer list with 90 local and global varieties, classic American food with brilliant chef-driven twists, and an upbeat, energetic atmosphere. With gigantic HDTVs and state-of-the-art A/V, City Works is the unique pairing of ultimate sports bar and delightful upscale restaurant.
What 96 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.5
service
4.4
ambience
4.2
value
Noise · Moderate
88% of people would recommend it to a friend
5
4
3
2
1
Sort by
Newest
Filters
OT
Chicago
1 review
Dined 10 hours ago
Overall 4food 4service 4ambience 5

Great patio area and service was quick.

Report
Helpful
VK
Chicago
1 review
Dined 6 days ago
Overall 4food 4service 4ambience 4

it was fine. they had run our of the impossible burger--so that was a bit of a disappointment. appetizers were good. salads were good. the cauliflower steak was weak-- but a veg option at least

Report
Helpful
M
Chicago
6 reviews
Dined 6 days ago
Overall 5food 4service 5ambience 5

Nice clean new feel. For a large place noise levels good. Meal sizes are proportioned so that you don't have leftovers. Food was good. I had filet sliders. First was tough the second was fine.

Report
Helpful
M
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 5

The only negative is the lack of parking and the valet wait.

Report
Helpful
JK
Chicago
10 reviews
Dined 7 days ago
Overall 2food 2service 2ambience 3

Some of our food was undercooked. Also, we had a table of 12 with four children and it was the second day on the job for our waiter. The restaurant probably should have assigned a more experienced waiter to our table. Service was slow, all the meals were not served at the same time, and we repeatedly had to remind the waiter that we were waiting on meals.

Report
Helpful
OT
Chicago
1 review
Dined 7 days ago
Overall 5food 5service 5ambience 4

Food was all great and presentation was outstanding. Very nice atmosphere and you could actually talk and hear each other at a table of 6. So many places are to noisy. Waitress was very friendly and fun. Will be back to try more items.

City Works - Schaumburg
Responded 4 days ago

Hi there, I'm so glad you had a nice time on Mother's Day at City Works! We look forward to seeing you again soon :) - Staley

Report
Helpful
OT
Chicago
3 reviews
Dined 7 days ago
Overall 5food 5service 5ambience 5

Great Food. Excellent service.
Ambiance is perfect!
Our new favorite place to go!

City Works - Schaumburg
Responded 3 days ago

Hi there, I'm so glad you had a great time at City Works! Come back again soon! :) - Staley

Report
Helpful
LH
Chicago
16 reviews
Dined on May 10, 2019
Overall 2food 2service 2ambience 2

Friday evening was SO crowded, SO loud. Could have been worth if it the food had been better. But it is average, at best. Grilled chicken sandwich was less impressive than at Chick-fil-a. I was embarrassed to have recommended we go here when two friends came from out of town.

City Works - Schaumburg
Responded 6 days ago

Hello, I'm sorry to hear you had a frustrating time at City Works. Thank you for providing your feedback, I will relay your comments on to the management team so we can use these details to provide further training and support for our staff. We appreciate you taking the time to leave feedback, and hope we can show you that we utilize your feedback to improve! - Staley

Report
Helpful
SU
Chicago
2 reviews
Dined on May 10, 2019
Overall 3food 4service 4ambience 4

We had a nice experience but it is definitely not a family restaurant which was surprising since it is connected to a hotel. They didn’t have the one item that we came for -the impossible burger. The children’s food was brought very hot. They don’t have the best seating options. We were sat at a round booth table as a party of 4 adults, a toddler and a baby in a car seat. We originally said this table would not work for us and would wait for another option. 5 minutes later someone told us they had a table ready and they brought us back to the same table.

City Works - Schaumburg
Responded 6 days ago

Hi Scott, I'm sorry you had a frustrating time at City Works—thanks for providing your feedback. There is currently an Impossible Burger shortage nationwide, which is impacting restaurants across the country (including ours!). We're sorry we didn't have it available for you this time, and hope that you'll give us another chance in the future. I will relay the details of your experience to our management team in order to resolve the additional issues as well. Thanks again for letting us know.

Report
Helpful
OT
Chicago
1 review
Dined on May 10, 2019
Overall 5food 5service 5ambience 5

We had the best time! Cari is the BEST server out there and the food and drinks were perfect!

City Works - Schaumburg
Responded 6 days ago

Hi there, I'm glad you had a nice time at City Works! I will pass your compliments on to Cari :) - Staley

Report
Helpful
KT
1 review
Dined on May 10, 2019
Overall 5food 5service 5ambience 4

Everyone thought the food was terrific. We were split between burgers, salads and tacos. The only complaint that the gherkins on top of the sliders were dry. Other than that, I can't wait to go back!

City Works - Schaumburg
Responded 3 days ago

Hi Kym, I'm glad you've enjoyed your visit to City Works! We look forward to seeing you again soon! - Staley

Report
Helpful
OT
Chicago
1 review
Dined on May 9, 2019
Overall 5food 5service 4ambience 4

Wedding anniversary

Report
Helpful
AA
1 review
Dined on May 9, 2019
Overall 5food 5service 5ambience 5

Great place! Food was great and the large selection of Beers is a beer drinkers dream.

City Works - Schaumburg
Responded 5 days ago

Hi Amanda, I'm so glad you had a great time at City Works! We hope you'll be back again soon! :) - Staley

Report
Helpful
C
Chicago
1 review
Dined on May 8, 2019
Overall 5food 5service 5ambience 5

Food is fantastic! If you are looking for edgy, this is the place. City vibe in the burbs. Highly recommend their shareable Duck Nachos.

Report
Helpful
JB
1 review
Dined on May 7, 2019
Overall 5food 5service 5ambience 5

First time here - business lunch. Real gem in a highly competitive restaurant market. Outstanding service, free valet parking, great cheese curd appetizers, drinks replenished, entrees outstanding and unique. Will definitely recommend to business colleagues and would like to come back for the evening social hour. Great space - open, lots of light, tv's, expansive bar. Variety of seating options.

City Works - Schaumburg
Responded on May 10, 2019

Hi Jessica, I'm glad you had a nice time at City Works! Thank you for the kind words. Come back again soon! - Staley

Report
Helpful
u
Las Vegas
5 reviews
Dined on May 6, 2019
Overall 1food 1service 3ambience 3

Food was terrible. We get better at fast food restaurants. Beer overpriced

City Works - Schaumburg
Responded on May 10, 2019

Hello, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

Report
Helpful
KA
1 review
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

Great atmosphere, good food, great beer selections and fun evening with friends. Very attentive staff.

City Works - Schaumburg
Responded on May 6, 2019

Hi Kathie, I'm glad you enjoyed your visit to City Works! Come back again soon! - Staley

Report
Helpful
M
Chicago
2 reviews
Dined on May 4, 2019
Overall 1food 1service 4ambience 3

All food from City Works was super greasy. Service was great. But for the running of the Kentucky Derby, and a Cubs game the place was dead. Lots of staff just standing around. Parking is not good. Parking on street, or a good walk behind the building. I won’t be going back. I don’t see this restaurant lasting very long.

City Works - Schaumburg
Responded on May 10, 2019

Hello, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

Report
Helpful
CW
Chicago
2 reviews
Dined on May 4, 2019
Overall 4food 4service 5ambience 4

It was a great evening. Food was good, and our waiter was great! the only negative was it's very loud and hard to hear across the table. Otherwise a great place.

Report
Helpful
A
1 review
Dined on May 4, 2019
Overall 5food 5service 5ambience 5

The indoor and outdoor decor were comfortable and welcoming. They have a nice patio and bocce ball courts, which will be fun in the summer. They have a great on-tap drink list. The waiter was very attentive and also respectful at times we were just relaxing with our drinks and appetizer. We ordered the cheese curds, chicken tinga tacos, and short rib entree, all of which were delicious.

City Works - Schaumburg
Responded on May 10, 2019

Hi Ashley, I'm glad you enjoyed visiting City Works! Come back again soon! - Staley

Report
Helpful
LR
Chicago
3 reviews
Dined on May 3, 2019
Overall 5food 5service 5ambience 5

Amazing food, drinks and service!

Report
Helpful
j
Chicago
9 reviews
Dined on April 30, 2019
Overall 4food 1service 5ambience 5

Terrible food options.
Beautiful place, just crappy food

City Works - Schaumburg
Responded on May 6, 2019

Hello Jojo, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. - Staley

Report
Helpful
SB
Chicago
16 reviews
Dined on April 30, 2019
Overall 2food 5service 2ambience 2

Our party- 2 seniors, 1 adult, and 1 2.5 year old
Summary of order
-1 salad entree
-2 Burgers
-1 Kids burger
-no alcohol
-no apps
-no dessert

Pros-
-Food was great!
-We arrived early yet were seated right away
-everyone working here was very nice!
-Creative kid’s toy! (See cons)
-Ice tea tasted fresh
-Blue cheese dressing tasted like it was just made
-Did I already say the food was great!

Cons
-Service was extremely slow. It took over 90 minutes from sitting down to leaving.
-Refill on drinks took forever
-Ordered a ‘bacon cheeseburger’ but asked for the candied bacon to be replaced with uncandied bacon and was charged an extra $2 (huh?)
-Kids toy was developmentally inappropriate which meant my daughter loved the toy, but I had to continually facilitate play. This meant I did not get to relax while she would normally be distract by coloring.
-kids toy was not safe for my 2.5 year old which meant I had to monitor her play continuously.

Will we go back?
The combination of slow service combined with a toddler is a deal killer no matter how nice the staff are and how good the food. We will likely try it again, but will not be in a rush to do so.


-

City Works - Schaumburg
Responded on May 6, 2019

Hello, I'm sorry to hear you had a frustrating time at City Works. Thank you for providing your feedback, I've relayed your comments on to the management team so we can use these details to provide further training and support for our staff. We sincerely appreciate you taking the time to leave feedback, and hope we can show you that we utilize your feedback to improve! - Staley

Report
Helpful
OT
Minneapolis
3 reviews
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

Good food. Love it

City Works - Schaumburg
Responded on May 1, 2019

Hi there, I'm glad you enjoyed your visiting to City Works! Come back again soon! - Staley

Report
Helpful
L
Chicago
24 reviews
Dined on April 26, 2019
Overall 4food 5service 4ambience 5

A second visit and another great experience. Service times were a little on the slow side, but other than that food, drinks, atmosphere were outstanding!

Report
Helpful
JJ
Chicago
1 review
Dined on April 26, 2019
Overall 4food 5service 4ambience 4

Excellent food! Not too noisy! Glad it’s someplace new close by work!

Report
Helpful
HH
Chicago
3 reviews
Dined on April 25, 2019
Overall 3food 4service 3ambience 5

Some how the kitchen forgot an item on our order which we ordered to share with our meals. All we got was an "oops". Waitress never gave us an update on when our item would be coming out. She basically hid from our table until after the missing item came out; then she proceeded to ask if we needed anything else when some of our guests could have used more drinks must sooner than 3/4 way through our meal. The item finally came out after several people at our table were done eating. I know this is a newer restaurant but the service needs to step it up a bit.

City Works - Schaumburg
Responded on May 1, 2019

Hi Helena, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

Report
Helpful
MJ
Chicago
1 review
Dined on April 25, 2019
Overall 5food 5service 5ambience 5

I would - and have - wholeheartedly recommended City Works - Schaumburg to my friends, business partners and anyone that asks.

However, I caution everyone as well to the lack of parking - which is a serious issue in my book. Why wasn't a severe lack of parking considered when planning the build-out?

City Works - Schaumburg
Responded on May 1, 2019

Hi there, I'm glad you're enjoying City Works! Thank you for providing your feedback about the parking. I've passed this along to our management team. - Staley

Report
Helpful
YT
Chicago
1 review
Dined on April 25, 2019
Overall 3food 3service 2ambience 3

City Works is a nice stop for a drink. Service was a bit slow for a Thursday night when not very crowded. Cheese curds were great other food items were good but not great.

City Works - Schaumburg
Responded on May 1, 2019

Hi Yvonne, thanks for visiting us and providing your feedback! - Staley

Report
Helpful
T
Kansas City
31 reviews
Dined on April 25, 2019
Overall 5food 5service 5ambience 5

Great menu food and beverage. Fantastic spot to watch. Game. But the real gem is the outdoor seating area with fire pit and outdoor TV

City Works - Schaumburg
Responded on May 1, 2019

Hi Tony, I'm glad you enjoyed your visit to City Works! Come back again soon! - Staley

Report
Helpful
OT
Orange County
1 review
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Excellent food, great ambiance and free valet! Very impressed

City Works - Schaumburg
Responded on May 1, 2019

Hi there, I'm glad you enjoyed your visit to City Works! Come back again soon! - Staley

Report
Helpful
OT
1 review
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Our server was very nice and attentive. The food was delicious and priced well. They have A LOT of beer options as well as a multitude of gluten free food options. Definitely will go there again!

City Works - Schaumburg
Responded on April 22, 2019

Hi there, I'm really happy to hear you had a great experience at City Works! We look forward to seeing you again soon! :) - Staley

Report
Helpful
AM
Chicago
6 reviews
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Only a couple weeks new. Great beer selection. Food was delicious and our waiter Giovanni was the BEST!! Don’t pass it up, go and enjoy some time here. You won’t be disappointed

City Works - Schaumburg
Responded on May 1, 2019

Hi Allison, I'm glad you enjoyed your visit to City Works! Come back again soon! - Staley

Report
Helpful
TF
Chicago
9 reviews
Dined on April 20, 2019
Overall 5food 5service 4ambience 4

Been here a few times with coworkers and last night with the fam. Great food, super selection if beers, great ambiance. Outside area looks awesome. Parking situation is very odd - you either park and walk a little or do free valet.

City Works - Schaumburg
Responded on May 1, 2019

Hi there, I'm glad you enjoyed your visit to City Works! Come back again soon! :) - Staley

Report
Helpful
j
Detroit
41 reviews
Dined on April 20, 2019
Overall 5food 5service 5ambience 5

Food and atmosphere were both great. However what made our evening was the service! I believe her name was Carrie and she was a joy from the moment she greeted our table. She guided us through the menu and made excellent suggestions for food and beer selections. We will be back when we are in town.

City Works - Schaumburg
Responded on April 30, 2019

Hi there, I'm glad you had a great time at City Works! I will pass your compliments along to Carrie, she'll be happy to hear them :) - Staley

Report
Helpful
s
Chicago
4 reviews
Dined on April 19, 2019
Overall 5food 5service 3ambience 5

Very nice place. Food was very good. Soo many beers on tap. Will definitely go back. Looks like the outdoor area will be awesome. Can't wait for warmer weather.

City Works - Schaumburg
Responded on April 30, 2019

Hi Sandy, I'm glad you enjoyed your visit to City Works! Thanks for stopping by :) - Staley

Report
Helpful
LM
Chicago
6 reviews
Dined on April 19, 2019
Overall 4food 4service 4ambience 4

Great new place in Schaumburg attach to the Hyatt. It has a great outdoor for the summer. Give it a try. Food was good

Report
Helpful
TH
1 review
Dined on April 19, 2019
Overall 4food 4service 4ambience 4

Nice open new venue in Schaumburg. Parking is a bit tricky.

Report
Helpful
x
Chicago
1 review
Dined on April 16, 2019
Overall 3food 3service 2ambience 2

Food was good however, service was not good. We estimated total hour of dinner 1 hour however slow service ate way too much time.
If service is improved, I would recommend this restaurant as location and food quality.

Report
Helpful
P
Chicago
3 reviews
Dined on April 14, 2019
Overall 5food 5service 5ambience 5

The food was great, and the service was wonderful. We had a group of 7 people, celebrating a couple birthdays

City Works - Schaumburg
Responded on April 30, 2019

Hi Patty, I'm glad you enjoyed your visit to City Works! Come back again soon! :) - Staley

Report
Helpful
1
2
3