City Works - Pittsburgh

4.2
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447 Reviews
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$30 and under
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American

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Casual
Great Beer
Restaurant and Bar featuring modern American classics with a twist and 90+ craft beers on draft. Open for Lunch, Happy Hour, Dinner and Late Night.

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What 447 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.1
service
4.1
ambience
3.9
value
Noise · Moderate
87% of people would recommend it to a friend
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AC
AdamC
1 review
Dined on March 10, 2020
Overall4food4service5ambience5

My brother and I came in on March 10th before a scheduled show at the O'Reilly theater.

First off, I loved the ambiance of the restaurant; it was fancy, but laid back at the same time. I loved the fact that there were tv's everywhere so we could watch sports if we wanted to.

Secondly, the staff was really fantastic! When we ordered dessert, the waitress told us that one of the desserts took a while to make and if that was alright. We ending up not getting that dessert (chocolate chip cookie with ice cream on top) because we were in a hurry, but we thought that it was great that she asked.

Finally, there was the food. I got the CityWorks burger and my brother got the fish tacos. He really enjoyed his meal and thought that it was great that he got 3 tacos for $14.

The only problem I had with our meal was my burger. The patty had almost no seasoning, so it was pretty bland save for the cheese and the vegetables that were on top. Also, it seemed that the fries were overly salted. A little less salt on the fries and a little more on the burger would have made a huge difference, I think.

HOWEVER, the best part of the meal was definitely the dessert. We each had the Snickers Pie which was absolutely phenomenal!

I would definitely return again!

OT
OpenTable Diner
Pittsburgh
4 reviews
Dined on March 7, 2020
Overall4food4service4ambience4

Table was ready about 10 minutes earlier than our reservation. That was good since we arrived early. Service was very good. Drinks came fast and our order was taken promptly. Food overall was very good at our table. We were there after a Penguins hockey game. The crowd was very loud and lively. Overall a very good experience.

OT
OpenTable Diner
1 review
Dined on March 7, 2020
Overall5food5service5ambience5

Great! Not rushed!

City Works - Pittsburgh
Responded on March 10, 2020

Hi there, I'm glad you had a great time at City Works! - Staley

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MK
MKG3137
1 review
Dined on February 29, 2020
Overall3food5service1ambience5

Food was great! Service was Slow but our waiter looked to have way too many tables. It was so loud you couldn't hold a good conversation without shouting

OT
OpenTable Diner
1 review
Dined on February 22, 2020
Overall5food5service5ambience5

Good food, service, and overall experience.

City Works - Pittsburgh
Responded on March 2, 2020

Hi there, thanks for visiting City Works! We look forward to seeing you again soon! - Staley

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m
vipmarys
Philadelphia
7 reviews
Dined on February 22, 2020
Overall4food4service5ambience4

We had a great time at City Works. We were meeting our college age nephews while we were in town. It had a fun vibe, many tasty beer options and terrific service. Our waitress, Sharpie, was informative and attentive and added to our dinner.

OT
OpenTable Diner
New York Area
3 reviews
Dined on February 22, 2020
Overall5food5service5ambience5

Mathew our waiter was amazing! Very knowledgeable! Provided great recommendations. Food was great. Place is great

City Works - Pittsburgh
Responded on March 2, 2020

Hi there, thanks for visiting City Works! We look forward to seeing you again soon! - Staley

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ND
NadineD
Pittsburgh
28 reviews
Dined on February 16, 2020
Overall4food4service4ambience4

Food was good and waiter was attentive yet not intrusive. Just little things were amiss like running out of creamer and having to ask for silverware. Overall we would go back again.

JK
vipJoeK
Pittsburgh
6 reviews
Dined on February 16, 2020
Overall4food4service5ambience4

Went there for Sunday brunch prior to a Pens game. Everything tasted great and portions were generous.

OT
OpenTable Diner
Pittsburgh
1 review
Dined on February 15, 2020
Overall2food3service2ambience3

We got there about an hour and 15 minutes early, so we thought we would belly up to the bar. We noticed 4-5 open tables when we got there, hoping that checking in early would be nice to get sat earlier, but while we were waiting for our time slot they had sat nobody in them. It was disappointing that they wouldn’t have taken us earlier when they clearly had available seating. We would have had more to drink (it was impossible to get waited on at the bar) and stayed longer, as we would have been more comfortable.

City Works - Pittsburgh
Responded on February 25, 2020

Hi there, I'm very sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

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MN
MarkN
Pittsburgh
1 review
Dined on February 15, 2020
Overall4food4service2ambience5

Loved the atmosphere and the food was good. Our waitress was friendly and initially attentive, however, we saw her less often as our dinner went on. It seemed to take a little longer than necessary for the whole dinner.

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

It was spectacular, as we thoroughly enjoyed the dinner. Our waiter was showing remarkable service and was incredibly helpful. The atmosphere was immaculate, it was a very enjoyed experience.

City Works - Pittsburgh
Responded on March 2, 2020

Hi there, thanks for visiting City Works! We look forward to seeing you again soon! - Staley

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OT
OpenTable Diner
1 review
Dined on February 11, 2020
Overall5food5service5ambience5

Loved it! Would definitely recommend to friends!!

City Works - Pittsburgh
Responded on March 2, 2020

Hi there, thanks for visiting City Works! We look forward to seeing you again soon! - Staley

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f
vipfiscaleye
Pittsburgh
9 reviews
Dined on February 5, 2020
Overall5food5service5ambience5

We were dining prior to a musical. The waitress was friendly and attentive to us. We got our food in plenty of time to enjoy our dinner prior to going to the show. The happy hour drinks were wonderful. I order the impossible burger and it was delightful. My girlfriend thoroughly enjoyed her salad.

Definitely would go again.

City Works - Pittsburgh
Responded on March 2, 2020

Hi there, thanks for visiting City Works! We look forward to seeing you again soon! - Staley

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K
Karen
1 review
Dined on January 31, 2020
Overall4food4service5ambience4

Great beer selection. This was my second visit. Had the Kung Pao Cauliflower app both times - really yummy! My husband had the chicken tacos which were good but not filling enough. My filet sliders were tasty. Had the peanut butter Snickers pie for dessert. We'll definitely be back!

S
Steve
New York Area
5 reviews
Dined on January 29, 2020
Overall3food2service4ambience3

Nothing special. The shrimp appetizer was very good but my ahi Tuna tacos were lame.

OT
OpenTable Diner
Pittsburgh
2 reviews
Dined on January 25, 2020
Overall5food5service4ambience5

It’s always a fun place to meet friends. Had a great time

City Works - Pittsburgh
Responded on February 1, 2020

Hi there, thanks for coming to visit us! We look forward to seeing you again soon! - Staley

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RL
RoniLynnV
Pittsburgh
1 review
Dined on January 25, 2020
Overall5food5service5ambience5

We had lunch with friends. Everything was great. Our server did a wonderful job. The other staff were friendly, hard working and checked on us during our time there. Would definitely go back!

City Works - Pittsburgh
Responded on February 1, 2020

Hi Roni, thanks for coming to visit us! We look forward to seeing you again soon! - Staley

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OT
OpenTable Diner
New York Area
4 reviews
Dined on January 18, 2020
Overall5food5service5ambience5

Food was so great. Waiter was awesome about my dairy allergy. Very impressed. Will be back!

City Works - Pittsburgh
Responded on February 3, 2020

Hi there, I'm glad you had a great time at City Works, and that your allergies were accommodated. We look forward to seeing you again soon! - Staley

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OT
OpenTable Diner
1 review
Dined on January 12, 2020
Overall5food4service5ambience5

Great location to get some friends together to watch a game and eat some grub.

JW
JaneW
Philadelphia
4 reviews
Dined on January 11, 2020
Overall4food3service5ambience4

Quite loud but fun. Great drinks and service. Food was good too!

OT
OpenTable Diner
Pittsburgh
2 reviews
Dined on January 10, 2020
Overall2food2service1ambience4

I've been to City Works many times and have loved it each and every time. This time was extremely disappointing.

We arrived for our reservation and was seated right away by the hostess. We sat for at least 15-20 minutes before anyone even acknowledged our existence. The waiter didn't even introduce himself, he just put some waters on our table and left. He eventually came back and took our orders, in which we ordered the appetizer and our entrees because we had so much time to just stare our menus.
The waiter brought out our cold pretzel bites with lukewarm cheese that was solidified on top 45 MINUTES LATER! Looking back, my husband and I should've just left but at that point, I don't know that we would've had time to eat anywhere else. A few minutes after we finished the bites, the waiter told us our food would be right out. As a consumer, that means he was heading to the kitchen to grab our food in a minute or so... Not almost 20 minutes later.
At this point, we are running late for our show at PPG. Our food comes out and my husband immediately requests the check. We inhale our mediocre food (fillet sliders were severely overcooked and chewy) and rush out.
The whole experience was extremely disappointing. Should've known we were in for it when we received the most wobbly table in the joint at the start.

City Works - Pittsburgh
Responded on January 28, 2020

Hi there, I'm sorry to hear about your recent visit to City Works. That doesn't reflect the level of service that we strive for, and we apologize for the extended wait time. I've alerted our management team to this issue so that we can resolve it and provide more training and support to our staff where needed. We appreciate you taking the time to leave feedback, and hope we can show you that we utilize your feedback to improve. - Staley

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KN
KimN
1 review
Dined on January 4, 2020
Overall5food5service5ambience5

Wonderful brunch memo. Fast service as we went before seeing Jesus Christ Superstar and wee able to make it in plenty of time.

City Works - Pittsburgh
Responded on February 1, 2020

Hi Kim, thanks for coming to visit us! We look forward to seeing you again soon! - Staley

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T
Tim1220
Pittsburgh
6 reviews
Dined on January 2, 2020
Overall5food5service5ambience5

Food was excellent

City Works - Pittsburgh
Responded on January 28, 2020

Hi Tim, I'm glad you had a great time at City Works! - Staley

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CA
vipCAMD29
Pittsburgh
11 reviews
Dined on December 29, 2019
Overall2food5service1ambience3

Service was terrible, waitress never brought items requested, never came back to check on us, never refilled drinks until we were finished with food, brought coffee and sugar but no cream and walked away before we could ask for cream. When we got her attention again she said the restaurant has been out of cream since “the holidays “.

City Works - Pittsburgh
Responded on January 28, 2020

Hello, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. That certainly doesn't live up to our usual high standards and is not reflective of the level and quality of service we aim for. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

Report
TM
TomM
Pittsburgh
3 reviews
Dined on December 29, 2019
Overall4food4service5ambience4

Had brunch on Sunday afternoon. The food was very good and we enjoyed the entertainment instead of the commercials during the football games. Our waiter was excellent, made great eye contact along with being engaging.

JB
JenniferB
New York Area
7 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

Great service. Friendly staff

HC
HannahC
Philadelphia
3 reviews
Dined on December 26, 2019
Overall3food4service2ambience3

We waited for our food for almost an hour from our reservation time. Our waiter did not apologize for the long wait. She only checked on us a few times. Food was good but expensive.

OT
OpenTable Diner
Philadelphia
7 reviews
Dined on December 21, 2019
Overall5food5service5ambience4

Filet hamburgers. There’s nothing else to say!!!! Great place. A must to drop by and enjoy!

OT
OpenTable Diner
Peru
1 review
Dined on December 21, 2019
Overall5food5service5ambience5

My sons were in from a far distance for Christmas and we able to enjoy the private dining room beside the bar which was just perfect for a fabulous family reunion over the holidays!!! Service and ambience were terrific!

OT
OpenTable Diner
Pittsburgh
2 reviews
Dined on December 20, 2019
Overall3food2service3ambience3

Filet sliders were grisly. Fish and chips were okay and we enjoyed the cheese curds. Overpriced for the meals.

K
vipKaren
Pittsburgh
11 reviews
Dined on December 18, 2019
Overall3food4service5ambience4

Service here is usually terrible. Slow and inconsistent. However, our server on 12/4, Sharpie(?) was amazing! Friendly, helpful and knowledgeable. The food is always good, and the energy is high.

HOWEVER, do not expect to have them check you in for your OpenTable reservation. Every single time I make an OpenTable reservation, this restaurants reports me as a no-show. Even when I specifically ask them to be sure to check me in. They need better training on this or a technology update.

OT
OpenTable Diner
Pittsburgh
1 review
Dined on December 14, 2019
Overall5food5service5ambience5

Stopped by City Works for my birthday with my family. Our burgers were outstanding and my wife enjoyed her Impossible Burger.

JE
JorgeE
1 review
Dined on December 13, 2019
Overall4food4service5ambience4

Great atmosphere and service. The food is good, the music and people are also good.

CS
ChrisS
Pittsburgh
8 reviews
Dined on December 13, 2019
Overall5food5service5ambience5

Thank you for accommodating our guest in a wheelchair. The margarita pizza is incredible

T
Tricia909
1 review
Dined on December 8, 2019
Overall2food3service3ambience1

I took my daughter and 2 granddaughters for lunch on a Sunday afternoon before going to the Benedum Center. The only table available for a 2pm reservation was a high top-not ideal for a 4 and 6 year old. (I'm pretty sure I requested a regular table when I made the reservation).
I understand that it's football day but the volume on the 20+ televisions was way too loud. I could barely hear what the server was saying much less my granddaughters & daughter. One does not have to hear the commentators to know what is going on during a game.

I have been to City Works before with a group of friends but I would not recommend it for game day if you want to have any kind of conversation with your companions.

Also, there were pieces of a broken plate on the floor by our table.

HS
HeatherS
Pittsburgh
1 review
Dined on December 7, 2019
Overall2food1service1ambience3

The server was overwhelmed, but also not polite. He seemed annoyed by our table, anytime we asked for anything. He took a long time to come and provide the beers and then when he did, he left them on a dirty table on the tray and left to hand out a check. The table they sat us in was dirty and so were all the seats. I had to request the seats be cleaned, and they did with a soaking wet towel. I then had to clean them with the drink napkins they provided. The bathrooms are never looked at and were filthy. I would not recommend this restaurant to anyone.

City Works - Pittsburgh
Responded on January 28, 2020

Hello Heather, I'm very sorry to hear that you had a disappointing experience at City Works. That certainly doesn't live up to our usual high standards and is not reflective of the level and quality of service we aim for. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

Report
OT
OpenTable Diner
Pittsburgh
2 reviews
Dined on December 7, 2019
Overall3food5service5ambience4

I made reservations days in advance and every time we get our requests met, even when they’re packed. This time when I requested bar, they sat us on the opposite side of the restaurant and the host gave me attitude when I said we’ll wait for a bar side since they didn’t fulfill our request in the first place. There were open tables at the bar and we had to point them out ourselves to sit at. I was not happy with the attitude I got from the hosts. Our waiter was really nice and the service was good.

OT
vipOpenTable Diner
Detroit
3 reviews
Dined on December 7, 2019
Overall4food4service3ambience4

At 11am (on a weekend), they were out of coffee, and just not setting it for the rest of the day. Otherwise the food and the service were good.

JK
JodyK
1 review
Dined on December 6, 2019
Overall1food1service1ambience3

We have eaten here every time we come to town, which is up to 5 times a year. Always been real good, this time however was the worst and I’m not sure we’ll ever go back. Our server stopped at our table once the whole visit. So we order food, a different person brings it out, we ask for silverware to eat our food, we literally sat for 30 minutes waiting for someone to bring us silverware or even stop to check to see how the food is. The salads looked like they were made hours ago. By this time we had no intention of eating the food cause it was not fresh, so we kept track of how long till someone checked on us. No one ever did!! Worst service we’ve ever had anywhere. Like I said not sure we’ll give them another chance. Manager was very nice and apologized, so we’ll see if we ever go again, I kinda doubt it.

City Works - Pittsburgh
Responded on January 28, 2020

Hello Jody, I am terribly sorry to hear about your recent experience at City Works. That certainly doesn't live up to our usual high standards and is not reflective of the level and quality of service we aim for. I will speak to our management team about this. We appreciate your feedback, and hope you give us the chance to show you that we can become more consistent with useful feedback and improve wherever we can. - Staley

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FAQs

City Works - Pittsburgh does offer delivery in partnership with Uber Eats.

City Works - Pittsburgh is rated 4.2 stars by 447 OpenTable diners.

City Works - Pittsburgh does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/bottleneck-management-group/.

You can book this restaurant by choosing the date, time and party size.

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