We went to city works due to an upcoming casual business dinner husband was planning on hosting there. We were taken to 4 tables before they found one which worked, first was already full, second the hostess approached couple already seated (in the bar area) third a table for 6 when we were a party 3 and they had a huge wait with many bigger parties. Finally seated in a normal booth because we asked. Service was slow and disconnected, food was average and daughters meal had to be remade since they didn’t get right first time. Drinks were only refilled once we asked. Nothing is smooth or easy here. Too bad it’s so disorganized this was second visit and still not good. Dinner party will be elsewhere.
We sat outside and enjoyed some people watching and great food. We shared the ribs entree, plenty of delicious food for two. Server and staff were very attentive and welcoming.
Waited 25 minutes for the appetizer, which came out with the main meal. Waitress blamed it on the kitchen. I'd asked for extra sauce for my sandwich, and my wife had asked for malt vinegar for her fish. Neither arrived till we asked again. No apology from the waitress. Fries were barely warm. Asked for a second drink. 15 minutes later asked again. Waitress blamed it on the bar. Had to flag waitress to order a dessert. Asked for the bread pudding to be very, very hot. When it finally came, it was cold in the middle and lukewarm at the rim. Sent it back. Manager nicely apologized and comped us the desert and appetizer, and promised the dessert would come out very hot. 15 minutes later it came to the table--colder than the last time. Asked for the check. After more than 10 minutes, we had to flag down the waitress yet again. She rolled her eyes at us for the seventh time that evening (started counting, as a game, after the third time).
I left a $1 tip on a $40 meal (1 hour and 40 minutes to serve). Hopefully they got the message. Especially the waitress. She needs a new line of work.
Btw, temperature aside, the food was good.
Food great, too much noise. Three people could not hear each other
Great location with a wide variety of menu items. Lengthy Beer list.
I come here often. But sometimes the service is horrible. Took forever to get our apps, rarely saw our waitress and waited 30 minutes to get our check. I had to flag her down as she was delivering food at a table next to us!We We totally missed the arts festival..all the booths closed by the time we go there. We arrived at City Works at 6:00. Arts festival booths close at 8:00. Thats 2 hours!!
Ordered the same drink 3 times. Got 3 different versions of it. They were out of poutine appetizer. Fish tacos were mediocre. Ahi salad ... tuna had zero taste
Place was packed but we were able to carry on a conversation and waiter was attentive. The staff did a great job of handling the large arts fest crowd. Had two flatbreads (mushroom and bbq chicken) - both excellent. Fried cheese curds were great - best we’ve found outside of Athens Ohio! Bloody Mary was good and beer flight was excellent. Definitely will repeat!
Great place, great food, would return and recommend
This was our second visit. We had the same waiter. I think his name was Damont. He was excellent. It is a loud and lively place. The food is above average and kids are welcome. I would say it is a good place for sandwiches and beer.
Went for NBA finals game 1. Bar was not packed since it was an NBA game in a city that doesn't have an NBA team. Our waiter was nice but was given a private room to wait on. Spent all his time there. We order appetizers it took 35 minutes to get them. Then he didn't I've us plates. We waited for him to come back for over an hour. Service was so slow. Then we he came back and we wanted to order food he said the regular kitchen was closed and we had to order from the late night menu. Never refilled our waters. Girlfriend ordered two old fashions and they both were not old fashions. One came out with a lime in it. 😩For how expense the drinks are here I would expect better service. Won't go here for games anymore.
The food was great and so was the service
Great city vibe and a lively atmosphere. The beer selection is phenomenal and the food was reasonably priced
We really enjoyed our evening at City Works. The menu had a lot of variety and the food was very flavorful. I had the Works salad and my husband had the pork chop. Both were wonderful.
Went here for a dinner with friends for the first time and was not disappointed! We went on a Tuesday night and the place was packed! So glad I made a reservation. It was loud and kind of hard to hear but it was a good atmosphere. Our waiter was very attentive and made great drink recommendations. The ahi tuna chopped salad was very filling and not all too expensive for a restaurant downtown. I would definitely recommend coming here for a fun evening.
Our server was Nike and she was awesome. Engaging and friendly!!
Great food - fun place to hang out. The staff were friendly and we had a wonderful experience.
Took 15 minutes for us to get a waitress attention to inquire about who was going to waite on us. She kindly did, and asked how long we had been sitting. We placed our orders and took about 35 minutes and two of our orders were wrong. Place was not even busy. Food tasted great but tooooo greasy! I took a bite out of my burger and all the grease poured down my hand. Then I threw it all up a few hours later.
Went for brunch and dinner. Food was great all around from the french toast to the duck confit nachos. Highly recommend.
I love the atmosphere at City Works, especially when the windows are all open. However, last time I was in, the food was not nearly as good, My burger and the bacon on it were overcooked and the french fries were very generic.
We were seated on time. Service was good, pleasant individual, food quality was excellent. Will be back.
City Works Pittsburgh is in a great location right at Market Square. Large seating areas, both indoor and outdoor. Very upbeat contemporary decor. Of course there is an amazing selection of great beers too. I met my son for dinner, who I hadn’t seen for awhile. We ended up sitting and talking at our table for over 4 hours - our waitress was great - refilled our beers and checked on us but never hassled us to leave. Such a great night!
They were awesome! Some of our party was there for the first time and they were walked through the menu and given suggestions. 10/10 will go again!
Incredible experience for the Penguins game
We were well-satisfied with the service and food quality. The music, however, was extremely loud. It was not a place to go and have a relaxing business or family meal. One must consider that it was a Friday evening (?).
We had great food....buffalo chick dip for an app and a couple beers for happy hour then some sandwiches and a couple more beers. Very relaxedand good vibe, great location in market square. Great server!
The food was nothing to write home about, but I enjoyed my drink - Chicago Punch. The beer menu is great. The appetizer came with our entrees! My vegetables were cold.
We loved the location of this Place. Our server had a good personality , but she had an unorganized kitchen and bar working against her. The drinks came out very slowly. The food came out timely, but they left off 5he soup. It was 10 minutes after everyone else was served when the soup came out with no spoon. By time the spoon got there after 3 requests, the soup was cold. They served a veggie burger with bacon on top.
The ladies restroom needed toilet paper badly. Only one stall had toilet paper.
They did remove the charge for the veggie burger and soup from the bill after we asked to see the manager.
By the way there were 10 people in our party, who were not happy with the dining experience.
City Works has become my go-to location for both business and personal dining. Service and food are always reliably excellent!
I’ve eaten there twice before. It was good. This time was awful. We had to send the calamari back. Couldn’t even chew it. Ordered salmon but told the waitress it needed to be lactose free. Food came and covered in dairy sauce. Had to wait a long time to get an entire new order. Was told the potatoes were made with cream so they were just omitted from the dish, no substitute. Essentially, dinner was just an appetizer.
Service was lacking; food was just ok.
Birthday dinner was a success!
City Works has a great location in the city with a clean, new restaurant feel that offers great views of Market Square. However, the food took way too long to arrive and the noise level inside made it hard to conversate just across our own table. The restaurant ended up picking up the food portion of our tab because we waited so long.
I’ve always had the opposite experience with City Works, so I hope this isn’t a sign of future visits.
They were super, super busy. But we had a great table and our server didn’t miss a step. Group of 8 people not one mistake. He was calm and friendly even though the kitchen was running out of food, etc. only tiny drawback was my steak slider. I ordered medium rare and it was very very rare. I didn’t feel the need to make an issue out of it. Would definitely go back.
Food was good, great beer selection, terrible service. Waiter barely checked on our table. Had to ask three times for appetizer.
Group of us went to City Works for fish and chips, fish tacos. Very good. Good service. Busy bar scene. Would return. Recommend reservations.
My husband, son and I had dinner at City Works to celebrate my son's 27th birthday on a Thursday evening. It was a busy night but the staff went out of their way to accommodate us. They brought our food in a timely manner, kept our drinks full and even got the TV changed to the Penn State NIT championship game!! My son was extremely happy to be able to watch the basketball game and enjoy his birthday meal. Great atmosphere, good food and hard working staff make this restaurant a great place to meet friends and family for drinks and a good meal.
Excellent service and fantastic food. The chili is a must try.
Service was lacking. We got our food but no silverware for 20 more minutes.
Beer selection is good and nice big screens in case you want to watch a sports event.
Always enjoy eating here. Great service and food.