City Works - Pittsburgh
I had high hopes for this place based on its website and reviews. Sadly, beyond the aesthetics and extensive tap list, City Works was a big disappointment.
My order, a baon cheeseburger (which was overcooked) and fries, took a full hour to materialize. My waiter, Damon, apologized multiple times and had the entree removed from my bill, but that shouldn't have been necessary for such a simple order. To top off the sad experience, the kitchen ran out of bread pudding; one of only three desserts on the list.
Even if I lived in Pittsburgh, I don't think City Works would get a second chance.
We paid $80.00 for hamburger's and fries and 3 drinks. The food sucked the price was outrages!!!
NOT RECCOMMENDED!! We were from Ohio drove to Pittsburg because the Steelers are our team, we were celebrating my Birthday and 5 years wedding anniversary. We had better food at MICROS diner which highly reccommended...
Service was a little slow.
The burger was good and the atmosphere was even better!
Waiter was great and very polite
Love decor and location!!! Great vibe for Market Square. Appreciate the gluten free menu
Bleh. Like a better dressed/designed Buffalo Wild Wings, but so darned loud and in your face. Loud, HUGE tv's everywhere you look, and a server who complains that she needs to cross the restaurant to grab your ho-hum glass of rose from the other end of the bar. Filet sliders were a tasty choice, but salad and fries bland, and the fried pickles were clumps of fried batter with a pickle here and there. Save yourself and your $ - go someplace else that's worth it and a pleasant evening. Won't go again in Pittsburgh or any other location.
We dine here often. The entire dining experience was a train wreck from the beginning due to no ones fault. Someone went home sick and our server tried her best to pick up our table along with her own. she was FANTASTIC! Our food order came out sporadically and some not at all! The manager Bobby came to our table apologized profusely and comped everything even the drinks! A well run Establishment which is why we recommend it to all our friends and anyone asking for a recommendation to dine in town!!
We had terrible service and I made reservations a month in advance and the hostess sat us at a high top table in the bar area. We asked to be moved. What is the point of making a reservation if you are going to sit in a lousy and noisy high top table. And our waitress was awful, never asked if we wanted refills and forgot to bring a teabag for my mom's tea and by the time she came around, the water was cold. I will never come back.
Great place to celebrate!
The food was delicious, the waiter was knowledgeable of the menu and made great recommendations, overall the experience was great.
Great Beer selection. Server was great. He was very attentive and the food arrived promptly. I had the shrimp tacos which were very good. My wife had the filet mignon sliders. She ordered them medium. In an order of two, one was medium the other was medium well. There was also suppose to be horseradish cream on them but there was barely any. The waiter did bring some more when my wife requested it. The one that was cooked correctly was good. Overall, not a bad experience.
This was our first visit. 6 of us made 6:30 reservations. We were seated promptly and drinks arrived so very quickly and were very good. Our server was attentive and friendly. Atmosphere was vibrant and fun with a great view of market square. The downside was the food. It just wasn't good. Fish tacos were tasteless (pieces of fish were oddly too big). Sandwich buns were hard, my husband's fries look like the remnants of another order. Not sure what would draw us to return.
Good food, good service, good drinks, and a good time. If I ever have visitors coming into town this is one of the places we end up going so I can showcase the higher end of Pittsburgh's food and bar scene. It's a little pricey but it's at a convenient location for downtown and the quality of the beer you can get during happy hour makes up for it. My only real complaint with it is that the place is always full and the floor layout does absolutely nothing to mitigate how noisy it gets, so you find yourself yelling to be heard by the person sitting across from you. Because it's so crowded it can also be hard to navigate, but it doesn't ever feel like you're back in your favorite dive bar from when you just hit 21 and started going out. The decor and the type of clientele who you usually find there make City Works a great place to come with friends, family, or on a date, after factoring in how packed the place gets. Overall I recommend going, but for special occasions. You'll probably need a reservation if you're going during weekend dinner hours, and you won't be having any long, quiet, involved conversations. It's too expensive to make it a regular destination, unless you just go for happy hour and get their half-off drinks and appetizers. Come here for a relaxed night of being happy and loud where your goal is to just have fun with your time (essentially, to celebrate).
Needed a spot with later hours, 10pm reservation. The restaurant had been very busy that night and was out of several items. But our server didn’t tell us until we tried ordering them. She was pleasant but distracted, until she brought the check. Then she was more personable. The food ranged from good to very good and the bar selection was great. Very nice ambiance.
The food was just ok. The atmosphere was great. They have a ton of beers on tap.
The stuffed peppers were outstanding, but too noisy to have a conversation.
1 out of 4 lunches came out wrong. They were very busy but still that is no excuse. They did take the wrong item off the check.
Went for the World Cup and couldn’t have asked for a better experience. They reserved a great table for us, our waiter was attentive and the food/drink was wonderful as always. Very impressed at how well City Works managed the large event. Will definitely be coming back for the next big sporting event.
Good place to go for a decently priced meal downtown. It’s like a classy sports bar
Went for lunch. Took a long time to be acknowledged by our server. Took a long time to get our drinks. Orders were mixed up. One member from our party submitted an allergy card to avoid contamination, and the kitchen put ALL the allergens in her meal. Just not attentive staff. Food was decent. Ambiance was nice.
Noise level needs another bar for “painful.” That’s where we were at City Works.
We are from out of town and have eaten here twice and both times the food was very good. The filet sliders and shrimp tacos were delicious.
Pleasant restaurant close to the hotel. Food was average. Shared. Mushroom flatbread that was good and the chopped salad was fine. The clam chowder didn’t please place one in our party and it was removed from the check. The service was quick, pleasant and attentive without being our new best friend.
The food was very slow to arrive. The staff did apologize but this was a lunch meeting, I have an hour for lunch and it ran 20 min over due to slow service
We made a reservation and were told by the hostess that reservations are not accepted. Not sure why it says this is a option. Everything worked out otherwise and food/service were great.
Food is consistent and good. Our server was nasty. She was argumentative and got several things wrong in our orders. It is one thing to make mistakes, but another to be nasty about it when you do rather than apologetic.
Great food, fast service and amazing beer list! Great for watching sporting events!
We dined here on a Sunday 2pm lunch for my teen's birthday. The hostess was very welcoming. My family of 6 was seated at a large round table in a spacious bright dining room. It had a nice view of the square as well as the TV screens in the hopping bar area. Food portions were large, recommend the filet minon sliders and the salads. The service was a bit slow, but friendly.
Our server Jake was awesome and attentive. Food arrived promptly and as ordered. Overall a good experience!
Good experience. Only complaint was the music was very loud for lunch and a large table of 6 had trouble carrying on a conversation.
Had a great time! Great food and service! Will def. be back!
My wife and I went here before a show. It was really busy. The service was a little slow but not bad. The food was ok at best. They were out of all of their barbecue items. They were also out of the craft beer I wanted. My wife had two mixed drinks that she said were not that good and were $10 a piece.
We went to city works due to an upcoming casual business dinner husband was planning on hosting there. We were taken to 4 tables before they found one which worked, first was already full, second the hostess approached couple already seated (in the bar area) third a table for 6 when we were a party 3 and they had a huge wait with many bigger parties. Finally seated in a normal booth because we asked. Service was slow and disconnected, food was average and daughters meal had to be remade since they didn’t get right first time. Drinks were only refilled once we asked. Nothing is smooth or easy here. Too bad it’s so disorganized this was second visit and still not good. Dinner party will be elsewhere.
We sat outside and enjoyed some people watching and great food. We shared the ribs entree, plenty of delicious food for two. Server and staff were very attentive and welcoming.
Waited 25 minutes for the appetizer, which came out with the main meal. Waitress blamed it on the kitchen. I'd asked for extra sauce for my sandwich, and my wife had asked for malt vinegar for her fish. Neither arrived till we asked again. No apology from the waitress. Fries were barely warm. Asked for a second drink. 15 minutes later asked again. Waitress blamed it on the bar. Had to flag waitress to order a dessert. Asked for the bread pudding to be very, very hot. When it finally came, it was cold in the middle and lukewarm at the rim. Sent it back. Manager nicely apologized and comped us the desert and appetizer, and promised the dessert would come out very hot. 15 minutes later it came to the table--colder than the last time. Asked for the check. After more than 10 minutes, we had to flag down the waitress yet again. She rolled her eyes at us for the seventh time that evening (started counting, as a game, after the third time).
I left a $1 tip on a $40 meal (1 hour and 40 minutes to serve). Hopefully they got the message. Especially the waitress. She needs a new line of work.
Btw, temperature aside, the food was good.
Food great, too much noise. Three people could not hear each other
Eggs Benedict is so good!! Love the jalapeño hash browns as well. Small brunch menu but the items are great quality.