City Works - Pittsburgh

4.1
341 reviews
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$30 and under
icon/ic_cuisineCreated with Sketch.
American
Restaurant and Bar featuring modern American classics with a twist and 90+ craft beers on draft. Open for Lunch, Happy Hour, Dinner and Late Night.
What 341 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.1
service
4.3
ambience
4.0
value
Noise · Moderate
92% of people would recommend it to a friend
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PM
Pittsburgh
9 reviews
Dined on July 6, 2019
Overall 2food 3service 1ambience 3

Server forgot a number of things, seemed overall quite disinterested and did not know what a vegan was despite the options on the menu. Gave the lowest tip in 15 yrs.

City Works - Pittsburgh
Responded a day ago

Hi there, I'm sorry to hear about your recent visit to City Works. That certainly doesn't reflect the level of service that we strive for. I've alerted our management team to this issue so that we can resolve it and provide more training and support to our staff where needed. We appreciate you taking the time to leave feedback, and hope we can show you that we utilize your feedback to improve! - Staley

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MA
Pittsburgh
9 reviews
Dined on July 2, 2019
Overall 3food 2service 3ambience 3

I thought the food was less than average but the service was good

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t
Pittsburgh
103 reviews
Dined on June 27, 2019
Overall 5food 5service 5ambience 1

The hamburgers were very good plus all the beer choices

City Works - Pittsburgh
Responded on July 1, 2019

Hi there, I'm glad you had a nice time at City Works! We hope you'll come back again soon! - Staley

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SS
Pittsburgh
11 reviews
Dined on June 23, 2019
Overall 3food 5service 2ambience 3

The service during this particular visit was particularly slow. Perhaps Sundays are not as busy, but it was a concert day and there were a lot more people than usual, perhaps? It took more than 45 minutes from order to food received. It is never this slow. I will chock it up to an off day, as I am usually 100% pleased with my visit to City Works.

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P
New York Area
6 reviews
Dined on June 21, 2019
Overall 4food 5service 3ambience 4

Symphony pre-meal

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OT
London
1 review
Dined on June 19, 2019
Overall 3food 4service 2ambience 3

Appetizers came out after main course

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RG
Pittsburgh
8 reviews
Dined on June 16, 2019
Overall 5food 5service 5ambience 5

Megan was an excellent server!! She was friendly and professional, efficient and helpful!

City Works - Pittsburgh
Responded on June 26, 2019

Hi there, I'm glad you had a great time at City Works! I will pass your compliments on to Megan :) - Staley

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OT
New York Area
2 reviews
Dined on June 14, 2019
Overall 4food 4service 3ambience 4

We liked the food and beer selection. The atmosphere is lively which is exactly what we wanted.

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JB
1 review
Dined on June 7, 2019
Overall 2food 2service 1ambience 3

Ordered a chicken salad without tomatoes and onions. Came with emerging except CHICKEN. Literally had three pieces of chicken. It was the first day of the Arts Festival so I will cut server some slack but she never checked on us once. Was totally disappointed!

City Works - Pittsburgh
Responded on June 17, 2019

Hi Jean, I'm sorry to hear you had a disappointing time at City Works. Thank you for providing your feedback, I will relay your comments on to the management team so we can use these details to provide further training and support for our staff. We appreciate you taking the time to leave feedback, and hope we can show you that we utilize your feedback to improve! - Staley

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AZ
1 review
Dined on June 7, 2019
Overall 5food 5service 5ambience 5

The porch is the perfect place for a summer evening! Note: The tables outside are on a separate wait list - but they are worth the wait. Food was great. Service even better.

City Works - Pittsburgh
Responded on June 17, 2019

Hi Ann, I'm glad you had a great time at City Works! Come back again soon! - Staley

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TD
Pittsburgh
1 review
Dined on June 7, 2019
Overall 5food 5service 5ambience 4

Great time and great service. We we met friends there purely by chance, and our waiter kept track of me even though I was away from our table! We will return

City Works - Pittsburgh
Responded on June 17, 2019

Hi there, I'm glad you had a great time at City Works! Come back again soon! - Staley

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ML
1 review
Dined on June 1, 2019
Overall 5food 5service 5ambience 5

Easy walk from Omni William Penn, felt like we were outside with the music playing at market square. Nicole made us feel like friends and helped us make great decisions. The manager Ryan even stopped over to see how we were. Was a great time.

City Works - Pittsburgh
Responded on June 11, 2019

Hi Matt, I'm so glad you had a great time at City Works! I will pass your compliments on to Ryan and Nicole, they'll be so happy to hear them. Come back again soon! - Staley

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NT
1 review
Dined on May 31, 2019
Overall 5food 5service 5ambience 5

Great service. Knowledge and kind staff. Great food. Fair prices.

City Works - Pittsburgh
Responded on June 11, 2019

Hi Nani, I'm glad you enjoyed your visit to City Works! Come back again soon! - Staley

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OT
1 review
Dined on May 26, 2019
Overall 3food 2service 2ambience 4

Our reservation was at 9:00 had to change it to 9:30 we were expecting a full menu as it was a dinner reservation,but when we got there it was a late night menu that was basically some appetizers. Just wish they would have told us this when I called to change the time. It was very crowded but you should have more staff then needed on a holiday weekend. We had 6 hungry people that ordered pizza on their walk back to the hotel.

City Works - Pittsburgh
Responded on May 30, 2019

Hello there, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

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BC
Pittsburgh
1 review
Dined on May 26, 2019
Overall 3food 3service 3ambience 3

Getting drinks from the bar was terribly painful. It took forever. We had told the server we had to leave for a show and the second round of drinks took forever to come to the table.

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AA
New Orleans
1 review
Dined on May 26, 2019
Overall 5food 5service 5ambience 3

Great service and delicious food. We will definitely be back!

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OT
Pittsburgh
1 review
Dined on May 24, 2019
Overall 2food 2service 2ambience 4

Service was very slow even though it was not busy. It took about 15 minutes to receive our beer order

City Works - Pittsburgh
Responded on June 3, 2019

Hi there, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

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TP
Cleveland
8 reviews
Dined on May 18, 2019
Overall 5food 5service 5ambience 5

A little bit of a limited choice on the menu, but we had a great meal. Pretzel bites with the cheese are a must. Great beer selection. Fun atmosphere. I would not suggest if you are going there to have an in-depth conversation, as it is an upbeat, energetic atmosphere. Overall, it was a great place to start our night out.

City Works - Pittsburgh
Responded on May 30, 2019

Hi there, I'm glad you enjoyed your visit to City Works! Thank you for your feedback. - Staley

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H
Cleveland
7 reviews
Dined on May 18, 2019
Overall 4food 4service 5ambience 4

City Works is a great restaurant. The drink selection is outstanding and the food is good bar food. They were busy and the bartenders were behind. So we decided not to wait for more than one drink. (25 minutes for the first drink). The food was good except my wife had a piece of paper in her burger. Extra fiber, I guess. She swallowed the first bite and found the cheese paper. The burger was comped. All in all, I’ll be happy to recommend. We may not go back on a busy night.

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C
Pittsburgh
4 reviews
Dined on May 18, 2019
Overall 2food 2service 3ambience 3

When there's no big event going on in Pittsburgh, this place is great and food is great, but when it gets busy here, the food and service can really take a dive. Took about close to an hour to get our food and my filet mignon sliders were cold. Service was okay, but I can't blame the staff cause you could tell they were overworked. Highly recommend on a week day or slow weekend.

City Works - Pittsburgh
Responded on May 30, 2019

Hello Chinquapin, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

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OT
Pittsburgh
3 reviews
Dined on May 18, 2019
Overall 5food 4service 5ambience 5

I came here for my graduation lunch and it was great. Love when they open the doors to the outside and get a breeze. Drink selection is great, hoping it changes for the summer tho. Food is always good

City Works - Pittsburgh
Responded on May 30, 2019

Hi there, I'm glad you had a nice time at City Works! Thanks for making us your spot to celebrate your graduation! :) - Staley

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PD
1 review
Dined on May 15, 2019
Overall 5food 4service 5ambience 5

The food and service was great! Everyone is so friendly and full of energy. One thing that stood out the most is how consistent the service is, you never have to sit and wait around for anything.

City Works - Pittsburgh
Responded on May 23, 2019

Hi Parys, I'm glad you had a great time at City Works! Thanks for visiting us :) - Staley

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OT
New York Area
2 reviews
Dined on May 12, 2019
Overall 3food 3service 3ambience 4

I’d recommend City Works as a fun place to go for after-work or pre-sporting event drinks and munchies but wouldn’t recommend it as a dinner destination. I went with my wife and kids and, while I wasn’t expecting fine dining (I have been before and knew what to expect), the food was only so-so. There was a noticeable drop in the quality of the food since my last visit (probably 6 months ago).

City Works - Pittsburgh
Responded on May 23, 2019

Hi there, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

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JD
Pittsburgh
57 reviews
Dined on May 12, 2019
Overall 3food 3service 4ambience 5

Nice atmosphere and plenty of brews on tap! The menu has changed significantly from the last several times I had been there, and was much more limited than in the past. Overall, nice visit and good food.

City Works - Pittsburgh
Responded on May 23, 2019

Hi Joe, thank you for visiting City Works! We hope you'll visit us again soon—we really appreciate you leaving your feedback. - Staley

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AJ
1 review
Dined on May 4, 2019
Overall 3food 2service 4ambience 5

Despite the loudness of the place, the ambiance was pretty cool. The meals were good, but they came out ice cold. Even though they were ice cold, the food was tasty. I ate my meal, cold, because it took a while for our server to come back. I did inform the server, and she took care of the problem by comping one of the meals.

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M
Philadelphia
7 reviews
Dined on May 4, 2019
Overall 4food 4service 5ambience 5

Great food and service. The line to check in was a little chaotic with people cutting the line too.

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OT
1 review
Dined on May 4, 2019
Overall 2food 2service 2ambience 3

Service was slow. Food was nothing special. Would not go back. There are better options for the value/price.

City Works - Pittsburgh
Responded on May 10, 2019

Hello, I'm sorry to hear you had a frustrating time at City Works. Thank you for providing your feedback, I will relay your comments on to the management team so we can use these details to provide further training and support for our staff. We appreciate you taking the time to leave feedback, and hope we can show you that we utilize your feedback to improve! - Staley

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EV
1 review
Dined on May 4, 2019
Overall 4food 4service 4ambience 4

Really good appetizers, great drinks. Entree's were very good. The Nashville Hot chicken wrap was extremely hot. It was inedible. Our server Bradshaw was great and he did say it was hot. It was Kentucky Derby day and Marathon weekend so the bar was rocking but we expected that.

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A
Pittsburgh
3 reviews
Dined on May 1, 2019
Overall 2food 2service 2ambience 3

Food was not great. Bland. Beer selection was phenomenal. Table & atmosphere was very good. Overall don't think we would return unless just for a beer.

City Works - Pittsburgh
Responded on May 6, 2019

Hello there, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

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SL
Philadelphia
1 review
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

We had a last minute graduation party there this past weekend. The staff (especially our waiter) was incredibly accommodating and handled our party wonderfully. The food was delicious and plentiful ... and wow, all the beer choices! Thank you again, City Works! We will certainly come back!!!

City Works - Pittsburgh
Responded on May 1, 2019

Hi Susan, I'm so glad we were able to make your party special! Thanks for visiting City Works—we look forward to having you back again soon! - Staley

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PC
Pittsburgh
1 review
Dined on April 25, 2019
Overall 1food 1service 3ambience 3

Found a cheese wrapper in one of our party members burgers and an ant in another’s salad. No effort to adjust our bill. Usually one of my go-to’s but never again.

City Works - Pittsburgh
Responded on April 30, 2019

Hi Patrick, we are EXTREMELY sorry about your most recent experience at City Works. I've spoken to our management team, who has communicated with our kitchen that this is COMPLETELY unacceptable. This definitely does not meet the standards of quality and service we aim for, and and I'm sorry that you did not experience those standards during your last visit. We hope you'll give us another chance, and sincerely appreciate you letting us know what happened. Thank you for your feedback. - Staley

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CG
Pittsburgh
9 reviews
Dined on April 23, 2019
Overall 3food 3service 4ambience 4

Food was lackluster and the server was not attentive.

City Works - Pittsburgh
Responded on May 1, 2019

Hello Christine, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

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OT
Pittsburgh
3 reviews
Dined on April 20, 2019
Overall 5food 5service 5ambience 5

Great food and service! Awesome drinks!

City Works - Pittsburgh
Responded on May 1, 2019

Hi there, I'm glad you had a nice time at City Works! Come back again soon! :) - Staley

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CM
Pittsburgh
13 reviews
Dined on April 17, 2019
Overall 3food 3service 3ambience 4

Food was disappointing and overpriced. Liked the vibe of the place - open walls onto Market Square. Good beer selection, but the menu should indicate the actual glass size of each offering rather than indicating it’s served in the “appropriate” glass.

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R
Pittsburgh
8 reviews
Dined on April 12, 2019
Overall 5food 4service 5ambience 4

Service was good and prompt. Food good and great for a bite before a game or the theater

City Works - Pittsburgh
Responded on April 25, 2019

Hi Rose, I'm glad you enjoyed visiting City Works! Come back again soon! :) - Staley

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OT
Pittsburgh
3 reviews
Dined on April 11, 2019
Overall 5food 5service 5ambience 5

LOOOVE the pretzel bites, especially the cheese. Our waitress was nice and accommodating to our hatred of onion. You guys also have a great happy hour. Keep up the phenomenal work.

City Works - Pittsburgh
Responded on April 18, 2019

Hi there, I'm glad you had a great time at City Works! Come back again soon! :) - Staley

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KC
1 review
Dined on April 8, 2019
Overall 5food 5service 5ambience 5

The booth for any sporting event is a go to. Great time with the gang for the NCAA National Championship. Thank you!

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OT
Pittsburgh
1 review
Dined on April 6, 2019
Overall 5food 5service 5ambience 5

We had a perfect up front table at the bar to watch the basketball game, and our waiter was super nice

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K
Pittsburgh
4 reviews
Dined on March 30, 2019
Overall 5food 4service 5ambience 5

Great service from Ryan! We had a few extra folks show up but City Works was more than accommodating to allow us to pull up extra chairs. Great selection of games to watch!

City Works - Pittsburgh
Responded on April 8, 2019

HI Katharine, I will pass your compliments on to Ryan! Thanks for visiting us! - Staley

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TJ
1 review
Dined on March 29, 2019
Overall 5food 5service 5ambience 3

Pros:
- Great beer selection
- Delicious food

Cons:
- Not great value (bang for the buck). I ordered a burger and only got a small handful of fries and it was a $14 meal.
- Super loud inside. To the point you cannot hear people. But outside is nice.

City Works - Pittsburgh
Responded on April 8, 2019

Hi there, thanks for leaving your feedback! We hope that you'll give us another shot! - Staley

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