City Works - Pittsburgh

4.2
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377 Reviews
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$30 and under
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American
Restaurant and Bar featuring modern American classics with a twist and 90+ craft beers on draft. Open for Lunch, Happy Hour, Dinner and Late Night.
What 377 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.1
service
4.1
ambience
4.0
value
Noise · Moderate
90% of people would recommend it to a friend
5
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OT
1 review
Dined a day ago
Overall 4food 5service 5ambience 4

Great food! Great drinks! Fantastic service!!

a
1 review
Dined 5 days ago
Overall 3food 3service 4ambience 3

specifically chose table top and they put in at hi top :(

EH
Pittsburgh
2 reviews
Dined on September 12, 2019
Overall 3food 3service 4ambience 2

The food was good but it was so loud that it prevented conversation.

PM
Pittsburgh
1 review
Dined on September 12, 2019
Overall 4food 4service 4ambience 4

Good Food and service. It's nice to have some space to enjoy lunch and be able to talk.

D
Pittsburgh
43 reviews
Dined on September 8, 2019
Overall 5food 5service 5ambience 4

Spacious restaurant on Market Square with wide ranging food and beer options. Great for watching NFL or college games. Excellent and attentive service.

City Works - Pittsburgh
Responded on September 11, 2019

Hi there, I'm really glad you had such a nice time at City Works! We hope you'll visit us again soon! :) - Staley

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M
1 review
Dined on September 7, 2019
Overall 4food 4service 3ambience 4

City works was really a great place to hang out before going to the Pirates game. Our waiter was waiting on a table of 30 behind us, but he made sure we were taken care of as equally as the others. Super good food and great atmosphere, also the beer list was pretty impressive.

MM
Pittsburgh
9 reviews
Dined on September 7, 2019
Overall 2food 3service 1ambience 3

I took the time to make a reservation and request the patio. I knew a lot was going on in the city. We were on time but there was no a patio seat available. Ok, annoying but fine. Our waitress came right away and took our drink order and though one of the initial requested beers were out of stock all was well. While she was there we requested our appetizers and meals but asked her to place them separate. An hour later the appetizers came and the kids meals... I personally hate when they bring the kids meals before the adult meals because then what do the kids do when we are eating but again, no biggie - but then it was another 30 minutes before our adult meals were served. We literally ordered tacos and a hamburger! When the apps and kid meals were delivered we ordered dessert for the kids so they would have something to do while the adult meals came, the dessert was delivered another 10 minutes after the adults finished eating. Speaking of the adult meals - none of them were hot... the fish tacos clearly sat for a while because the tortillas were wet and mushy. This whole thing was such a disappointment. It took more than 2.5 hrs for 4 adults and 2 kids to be seated and fed. I can understand this at a fine dining establishment but we were at what essentially amounts to a sports bar!

City Works - Pittsburgh
Responded 6 days ago

Hi there, I'm sorry to hear about your recent visit to City Works. That doesn't reflect the level of service that we strive for, and we apologize for the extended wait time. I've alerted our management team to this issue so that we can resolve it and provide more training and support to our staff where needed. We appreciate you taking the time to leave feedback, and hope we can show you that we utilize your feedback to improve! - Staley

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MW
1 review
Dined on September 6, 2019
Overall 5food 4service 4ambience 5

Great location, and good food. We arrived early but were seated right away. Service was a tad slow but not unbearable for a Friday night. Loved the openness of the restaurant, we got to enjoy everything happening in the square.

City Works - Pittsburgh
Responded 5 days ago

Hi Michele, I'm glad you had a great time at City Works! Come back again soon! - Staley

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DZ
San Francisco
5 reviews
Dined on September 6, 2019
Overall 4food 4service 3ambience 4

The food was good. Our server was very good. Apparently the kitchen didn't notice my request to put the cheese and salad dressing on my grilled chicken salad on the side instead of on the salad. I did send the grilled chicken salad back and a new one was prepared within 5 minutes. They just need to pay a bit more attention to details regardless of how busy the restaurant is.

c
Pittsburgh
1 review
Dined on September 3, 2019
Overall 5food 5service 5ambience 5

JoJo was an awesome server. He added to the experience in a positive way. The food was delicious. I would definitely recommend City Works to my family, friends and co-workers. I would also recommend JoJo as a server if he's available.

City Works - Pittsburgh
Responded on September 9, 2019

Hi there, I'm glad you had a wonderful time at City Works! I'll be sure to pass your compliments on to JoJo :) - Staley

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OT
Pittsburgh
1 review
Dined on August 30, 2019
Overall 5food 4service 5ambience 5

Very Good Food, We Sat Out On The Patio, Good Service Fast Service Our Server Was Very Pleasant

City Works - Pittsburgh
Responded on September 5, 2019

Hi there, I'm glad you had a nice time at City Works :) - Staley

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AC
Pittsburgh
2 reviews
Dined on August 30, 2019
Overall 4food 4service 5ambience 4

The food was pretty good. I had the Nashville Hot Chicken Wrap. Unless you like it super spicy, ask for the sauce on the side! Yikes. Fun atmosphere and our waiter was super friendly!

OT
San Francisco
18 reviews
Dined on August 29, 2019
Overall 5food 5service 5ambience 5

Went for a birthday dinner with family. It wasn’t busy when we went - Thursday around 7:30pm. We sat on the patio and it has a great view of Market Square. City works had a great atmosphere. Felt like an upscale sports bar. Food was great! Pricey wasn’t terrible, I mean it wasn’t inexpensive but the quality and quantity was good. Our service was quick, drinks came out quickly, and food came out in a reasonable fashion. Simple menu but had unique touches to the meals! I would definitely recommend coming here!

City Works - Pittsburgh
Responded on September 5, 2019

Hi there, I'm glad you had a nice time at City Works! We hope you'll come back again soon! :) - Staley

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BA
1 review
Dined on August 24, 2019
Overall 5food 5service 5ambience 4

Food, service, atmosphere...All very good. Within walking distance of our hotel and venue. Easy online reservation process.

I
Pittsburgh
4 reviews
Dined on August 24, 2019
Overall 5food 5service 4ambience 5

A great meal in a very nice atmosphere. Lively market square added to our very good meal.

City Works - Pittsburgh
Responded on September 3, 2019

Hi Mary, I'm glad you had a great time at City Works! We hope you'll come back and visit again soon! :) - Staley

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PJ
New York Area
13 reviews
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

First time here- very impressed. The food was very good and asked to change the station to a game we wanted to watch and they do so with a smile. Everyone was very nice from the front desk to the security - we will return again when in Pittsburgh

City Works - Pittsburgh
Responded on August 28, 2019

Hi there, I'm glad you had a great time visiting City Works! Come back again soon! - Staley

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JT
Philadelphia
1 review
Dined on August 23, 2019
Overall 5food 5service 5ambience 5

We found this place back in April. We have nothing but praise for the beer selections, the food and especially the servers. We had yet another wonderful experience on Friday night. Our server provided great recommendations and was attentive (and fun)! We plan to try to make this our "regular" place in Pittsburgh (especially now that we have learned how to walk there from the Marriott). :)

City Works - Pittsburgh
Responded on August 27, 2019

Hi Joe, I'm glad you had a great time at City Works! We look forward to seeing you again soon! - Staley

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GT
1 review
Dined on August 17, 2019
Overall 2food 1service 4ambience 4

The service at City Works was excellent! Our server was helpful, friendly and attractive. My family and I celebrated my birthday dinner there while visiting Pittsburgh. Our appetizers and meals were not as tasty as we had presumed.
Seemed like a great place for drinks and sports-watching with friends, however.

City Works - Pittsburgh
Responded on August 26, 2019

Hi Gillian, thank you for providing your feedback. I'm glad that you enjoyed the service at City Works, but am sorry to hear you were disappointed with your meals. Would you mind following up with me to let me know what wasn't enjoyable about the food? We really appreciate you taking the time to leave your feedback! - Staley

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OT
1 review
Dined on August 17, 2019
Overall 1food 1service 2ambience 5

We have always enjoyed coming here ....was one of our favorites... a variety of issues with our visit tonight. Most substantially, a member of our party had a 3" long chicken bone in her taco. We had to practically beg to see a manager. Took almost 30 minutes to get a replacement. The on-duty manager "Bob" would not even come out and address the issue. Eventually, we got Alan, an assistant manager. Also, they don't have "The Works" appetizer anymore.... cross this place off the list... 👎👎👎👎 DO NOT RECOMMEND.

City Works - Pittsburgh
Responded on August 20, 2019

Hello, I'm sorry to hear you had a frustrating time at City Works. Thank you for providing your feedback, I will relay your comments on to the management team so we can use these details to provide further training and support for our staff. We appreciate you taking the time to leave feedback, and hope we can show you that we utilize your feedback to improve! - Staley

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A
Philadelphia
44 reviews
Dined on August 17, 2019
Overall 2food 2service 2ambience 4

Very average. Not great quality. Server not attentive. Will not return.

R
Pittsburgh
8 reviews
Dined on August 10, 2019
Overall 4food 4service 5ambience 3

Food was good our server Abdul was great

GH
New York Area
1 review
Dined on August 6, 2019
Overall 5food 5service 5ambience 5

City Works has everything from delicious foods, a variety of drinks, and excellent service! The bar surrounded by a bundle of TVs adds to the entertainment atmosphere of the restaurant. A great restaurant if you're in the city visiting, or just want a nice dinner in Market Square.

City Works - Pittsburgh
Responded on August 13, 2019

Hi Grace, I'm happy to hear you had a great time at City Works! We hope you'll come back again soon! - Staley

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DS
Pittsburgh
23 reviews
Dined on August 3, 2019
Overall 5food 5service 5ambience 5

Excellent food and great service considering it was pretty busy Colleen was great and very attentive.

City Works - Pittsburgh
Responded on August 8, 2019

Hi Dana, I'm glad you had a great time at City Works! I'll make sure to pass your compliments on to Colleen as well :) - Staley

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OT
Pittsburgh
2 reviews
Dined on August 3, 2019
Overall 3food 3service 2ambience 3

Service was sub-par. Had to ask for straws twice. Had to ask a busser for silverware. Was not impressed. Food was good. Tenderloin sliders could have been hotter. Fries were hot. Tacos were good. A little pricey for what was ordered. Very good beer selection. Table should have been wiped again before we were seated.

City Works - Pittsburgh
Responded on August 8, 2019

Hello, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

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WC
1 review
Dined on August 2, 2019
Overall 5food 5service 5ambience 5

Great Food - we were very pleased with everything we ordered. Great beer - we ordered several flights and at 6 oz per pour was a very generous amount. Lastly our server, Alexis was one of the hardest working and very pleasant people we've ever experienced anywhere!

City Works - Pittsburgh
Responded on August 5, 2019

Hi Wayne, I'm glad you had a great time at City Works! I will pass your compliments on to Alexis :) - Staley

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NB
Pittsburgh
30 reviews
Dined on August 2, 2019
Overall 4food 4service 3ambience 3

Good choice for happy hour or to watch sporting events. Nice beer selection.

P
Pittsburgh
1 review
Dined on July 30, 2019
Overall 4food 4service 4ambience 3

Seated on time, Hostess was friendly. Server explained menu choices and recommended appetizers and entree's. Noise level moderate. Would go back and recommend.

BJ
Pittsburgh
1 review
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Was very good but only complaint is prices could be a little cheaper especially adult drinks especially whiskey!!

City Works - Pittsburgh
Responded on July 31, 2019

Hi Brian, I'm glad you enjoyed your visit to City Works. Thank you for your feedback! - Staley

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KC
Pittsburgh
1 review
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Service was fantastic and food was great and unique!

City Works - Pittsburgh
Responded on July 24, 2019

Hi Kevin, I'm glad you had a nice time at City Works! We hope you'll come back again soon! - Staley

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JJ
1 review
Dined on July 20, 2019
Overall 5food 5service 5ambience 5

Waiter was very knowledgeable on the menu and favorites . Beer was cold and food was great. The Buffalo chicken dip was amazing

City Works - Pittsburgh
Responded on July 30, 2019

Hi Jeff, I'm glad you had a great meal at City Works! Come back again soon! :) - Staley

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KM
Pittsburgh
1 review
Dined on July 20, 2019
Overall 5food 4service 4ambience 3

I enjoyed my meal here. Lively Saturday afternoon atmosphere. I had fish tacos, you get three, and they were very good. Others in my party had the shrimp salad and burgers. Everyone enjoyed their meal. Service was friendly and efficient. I would recommend this restaurant for a quick, inexpensive meal.

City Works - Pittsburgh
Responded on July 24, 2019

Hi Kat, we're happy to hear you had a great time at City Works! We hope you'll come back again soon! - Staley

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AM
Pittsburgh
12 reviews
Dined on July 18, 2019
Overall 3food 4service 5ambience 2

Would recommend as they trendy fun, energetic place to go with friends. Very noisy! hard to carry on conversations.

OT
Pittsburgh
1 review
Dined on July 16, 2019
Overall 5food 5service 4ambience 5

Went out with 4 friends before a show, and had a great meal! Loved dining on the outdoor patio. The food was DELICIOUS! Lots of gluten free options! We had the salmon and it was some of the best I’ve ever had. The buffalo chicken dip was also amazing! Will be back for sure!

OT
Pittsburgh
4 reviews
Dined on July 16, 2019
Overall 5food 5service 5ambience 5

Great variety of food on the menu! Seafood is very tasty.

City Works - Pittsburgh
Responded on July 19, 2019

Hi there, I'm glad you had a great time at City Works! Come back again soon! - Staley

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OT
Pittsburgh
1 review
Dined on July 10, 2019
Overall 2food 1service 5ambience 3

The food wasn’t too good. I’m not sure how one ruins fish tacos

City Works - Pittsburgh
Responded on July 18, 2019

Hello, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

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PM
Pittsburgh
9 reviews
Dined on July 6, 2019
Overall 2food 3service 1ambience 3

Server forgot a number of things, seemed overall quite disinterested and did not know what a vegan was despite the options on the menu. Gave the lowest tip in 15 yrs.

City Works - Pittsburgh
Responded on July 15, 2019

Hi there, I'm sorry to hear about your recent visit to City Works. That certainly doesn't reflect the level of service that we strive for. I've alerted our management team to this issue so that we can resolve it and provide more training and support to our staff where needed. We appreciate you taking the time to leave feedback, and hope we can show you that we utilize your feedback to improve! - Staley

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OT
Pittsburgh
10 reviews
Dined on July 2, 2019
Overall 3food 2service 3ambience 3

I thought the food was less than average but the service was good

t
Pittsburgh
107 reviews
Dined on June 27, 2019
Overall 5food 5service 5ambience 1

The hamburgers were very good plus all the beer choices

City Works - Pittsburgh
Responded on July 1, 2019

Hi there, I'm glad you had a nice time at City Works! We hope you'll come back again soon! - Staley

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SS
Pittsburgh
11 reviews
Dined on June 23, 2019
Overall 3food 5service 2ambience 3

The service during this particular visit was particularly slow. Perhaps Sundays are not as busy, but it was a concert day and there were a lot more people than usual, perhaps? It took more than 45 minutes from order to food received. It is never this slow. I will chock it up to an off day, as I am usually 100% pleased with my visit to City Works.

P
New York Area
9 reviews
Dined on June 21, 2019
Overall 4food 5service 3ambience 4

Symphony pre-meal

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