City Works - King of Prussia

4.2
390 reviews
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$30 and under
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Contemporary American
City Works is an ‘eatery and pour house’ style restaurant, with a focus on classic American cuisine with some twists, an impressive selection of drinks, and an upbeat, energetic atmosphere. Our ‘pour house’ offers 90 craft beer handles, as well as 8 wines on draft, which offer the benefits of freshness, consistency, and zero waste.
What 390 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.0
food
4.1
service
4.2
ambience
3.9
value
Noise · Moderate
90% of people would recommend it to a friend
5
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AT
San Francisco
1 review
Dined 6 days ago
Overall 4food 4service 4ambience 5

It's a fun restaurant; loud with large windows so many people are eating outside. A good amount of veggie options but wish there were more veggie appetizers. A little too loud for my taste but my family loved it.

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C
Philadelphia
37 reviews
Dined on July 10, 2019
Overall 3food 3service 4ambience 4

good upbeat atmosphere. Great TV's. Food was ok.... nothing over the top but just ok for typical bar food.

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EW
Philadelphia
2 reviews
Dined on July 8, 2019
Overall 4food 1service 5ambience 3

The food wasn’t good but our server was polite and quick.

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OT
Philadelphia
5 reviews
Dined on July 8, 2019
Overall 2food 2service 2ambience 2

Sat us right next to a speaker and at a table where the sun was glaring right in ur face even though other tables were open. Took 15 mins before our server came, who was friendly enough but still shouldn’t sit and wait that long. Overall service was slow the food was just ok. I ordered a second beer and waited and waited and waited and waited. I had to flag down server and he’s like oh that explains the extra beer at table behind you. Goes to get my beer and at this point food is done. Split it with my husband to get out of there . Still charged me for the beer (even though other table got my original one for free). I was there for an early birthday celebration and had selected celebrating birthday when making reservations. Never even acknowledged it. Meanwhile all the other places around City Works in KOP Town Center go out if their way to acknowledge it etc. Everything was over priced for such an average meal at best and slow service

City Works - King of Prussia
Responded 4 days ago

Hello, I'm sorry to hear you had a frustrating time at City Works. Thank you for providing your feedback, I will relay your comments on to the management team so we can use these details to provide further training and support for our staff. We appreciate you taking the time to leave feedback, and hope we can show you that we utilize your feedback to improve! - Staley

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BC
Philadelphia
4 reviews
Dined on July 7, 2019
Overall 3food 4service 2ambience 3

Solid pub food; service 2x has been brutal

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DN
1 review
Dined on July 4, 2019
Overall 3food 3service 3ambience 3

I chose this restaraunt because of the gluten free options. I ordered the city works burger and fries. The server was pleasant and asked the cook how the fries were prepared, which I appreciated. The burger was cooked to order but was dry and lacked seasoning (bland). The g/f bun was average quality (Red Robin has a much better g/f roll). There was a thick layer of dust on top of the booth we sat in and took away from my dining experience. Overall, it was just average on all levels, nothing outstanding. I would not go back again.

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F
Philadelphia
13 reviews
Dined on July 3, 2019
Overall 5food 5service 5ambience 5

Fantastic service and great staff!

City Works - King of Prussia
Responded on July 5, 2019

Hi there, we're glad you had a nice time at City Works! - Staley

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OT
Philadelphia
2 reviews
Dined on June 25, 2019
Overall 4food 4service 4ambience 4

Drinks were horrible and when the manager asked...I told him...he said he would remove from the bill
But never did it
I will not be back here for a cocktail
EVER...33.00 for two horrible drinks

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J
Philadelphia
1 review
Dined on June 23, 2019
Overall 2food 2service 1ambience 3

Horrible service!!! Food was just ok, salmon came on a piece of wood saturated in oil running all over, salad came without dressing, waitress was no where to be found, also waitress had a bad attitude as soon as we sat down and we were very nice to her!! I was very disappointed we chose that restaurant. Will not recommend it to anyone I know, and I know a lot of people that eat out.

City Works - King of Prussia
Responded on June 26, 2019

Hi there, I'm sorry you had a disappointing experience at City Works. That doesn't meet our standard of quality and service that we aim for, and I am sincerely sorry you had this experience. I appreciate you leaving your feedback. - Staley

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OT
Philadelphia
1 review
Dined on June 22, 2019
Overall 5food 5service 5ambience 5

2nd time and it was absolutely amazing!!
We had Sarah both times and we love her!!!

City Works - King of Prussia
Responded on June 25, 2019

Hi there, I'm glad you had a nice time at City Works! I will pass your compliments on to Sarah :) - Staley

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WA
Philadelphia
91 reviews
Dined on June 20, 2019
Overall 5food 5service 5ambience 5

Great selection of draft beers and really different apps. Enjoyed the whole night.

City Works - King of Prussia
Responded on June 26, 2019

Hi there, I'm glad you had a nice time at City Works! Come back again soon! - Staley

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OT
Philadelphia
10 reviews
Dined on June 18, 2019
Overall 5food 5service 5ambience 4

First time there. Will definitely return.

City Works - King of Prussia
Responded 3 days ago

Hi there, I'm glad you had a nice time at City Works! Come back again soon! :) - Staley

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RC
1 review
Dined on June 16, 2019
Overall 5food 5service 5ambience 5

The manager marquis was very approachable and seems to enjoy working

City Works - King of Prussia
Responded on June 26, 2019

Hi Rebecca, I'm glad you enjoyed your visit to City Works! I will pass your compliments on to Marquis :) - Staley

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M
Philadelphia
50 reviews
Dined on June 15, 2019
Overall 4food 5service 5ambience 4

Still a great place to eat, sports on several TV’s, and the open patio.

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S
Philadelphia
1 review
Dined on June 15, 2019
Overall 3food 3service 1ambience 5

It’s a nice place with a really nice atmosphere, and when they have the outside open it’s fun to dine out there. I have been here 3 times and each time something different is wrong. First time was long wait time and prices of beer ($8 for a 12oz??). Second time was issues with food. Third time was terrible service. This past time, we were seated outside (3 people) and had to wait 15 minutes for a server to acknowledge us. She brought us water without us asking, which was nice. Then it took her an additional 20 minutes after we placed a drink order (1 beer) for her to take our food order. Our food and drinks came out at a good pace, however. After we were 1/2 way finished with our meal she dropped the check off without asking if we wanted another beer (even though one person said that they were trying to decide on a beer). It took another 20 minutes for her to come back over and we asked if we could split the check (which I know is annoying, but most servers ask prior to printing the check). She was visibly annoyed with us and came back and tossed the checks on the table without saying a word. I don’t know if I will come back.

City Works - King of Prussia
Responded on June 26, 2019

Hi Shannon, I'm sorry to hear about your recent visit to City Works. That doesn't reflect the level of service that we strive for, and we apologize for the extended wait time. I've alerted our management team to this issue so that we can resolve it and provide more training and support to our staff where needed. We appreciate you taking the time to leave feedback, and hope we can show you that we utilize your feedback to improve! - Staley

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OT
Philadelphia
2 reviews
Dined on June 14, 2019
Overall 4food 5service 4ambience 4

Great beer and a good time!

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H
Philadelphia
51 reviews
Dined on June 12, 2019
Overall 3food 3service 3ambience 3

Food ok, nothing exceptional. Terrific beer selection. Too noisy if u want to have a conversation- sound system blaring.

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N
Philadelphia
1 review
Dined on June 8, 2019
Overall 3food 3service 2ambience 3

The menu was very limited. It had changed since the last time we were there. The service was not very good. The waitress was not very attentive. We had finished eating by the time she came back and asked if we needed anything.

Was disappointed this time dining here. Especially since they no longer offer the Shrimp Tacos on the menu.

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D
New York Area
1 review
Dined on June 8, 2019
Overall 5food 5service 5ambience 5

We were celebrating a bridal shower and the manager comped our champagne. Great service!

City Works - King of Prussia
Responded on June 17, 2019

Hi Devon, I'm glad you had a fun time at City Works! Thank you for visiting us! - Staley

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RG
London
15 reviews
Dined on June 8, 2019
Overall 4food 4service 4ambience 3

Overall a good meal. The main attraction is the large selection of beer. Those who don't drink will still find the food tasty. The portions are of moderate size.

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F
Philadelphia
6 reviews
Dined on June 7, 2019
Overall 3food 3service 2ambience 4

Slow service and food was over cooked.

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GC
Philadelphia
15 reviews
Dined on June 1, 2019
Overall 5food 5service 5ambience 5

Food was delicious and our server was responsive to our every need

City Works - King of Prussia
Responded on June 12, 2019

Hi Gerrie, I'm glad you had a great time at City Works! Come back again soon! - Staley

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DK
Philadelphia
1 review
Dined on June 1, 2019
Overall 2food 3service 3ambience 4

I made a reservation at 5:45PM on June 1st 2019. When I was making the reservation, open table gave the the choice of sitting on their patio or inside. It was a nice evening, so i made our reservation for outside. Once we arrived, they told me that “a reservation guarantees you a table inside, but patio is first come first serve” and that they don’t know why that was an option when booking our table. They also told me that it would be another 30-40 minutes if we wanted to sit outside. We put our name in, grabbed a drink at the bar and waited for our table. Once sat outside, our server almost completely forgot about our table. My husband and i only put in one more drink a piece and one entree a piece and had to flag down our server 3 times for silverware. I love City Works, but this experience definitely soured my date night with my husband.

City Works - King of Prussia
Responded on June 11, 2019

Hi Danielle, I'm sorry to hear about your recent visit to City Works. That doesn't reflect the level of service that we strive for, and we apologize for the extended wait time. I've alerted our management team to this issue so that we can resolve it and provide more training and support to our staff where needed. We appreciate you taking the time to leave feedback, and hope we can show you that we utilize your feedback to improve! - Staley

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DK
Philadelphia
5 reviews
Dined on May 30, 2019
Overall 4food 4service 5ambience 4

City works delivers a consistently good meal. Had the ahi tuna salad. It was very good. It was a work lunch so didn’t get to partake in their extensive beer list. Out server, Nicki, was superb as always- fast and friendly.

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OT
Philadelphia
4 reviews
Dined on May 26, 2019
Overall 5food 5service 5ambience 5

Really tasty brunch items. Love the habanero hash browns every time. The Churchill Bloody Mary is 20 oz of goodness at a reasonable price ($12). The outdoor patio is very pleasant with a more x of booths and tables, high tops and low tops, sun and shade. Great for summer brunch or lunch.

City Works - King of Prussia
Responded on June 4, 2019

Hi there, I'm glad you enjoyed your visit to City Works! Come back again soon! :) - Staley

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OT
Philadelphia
4 reviews
Dined on May 25, 2019
Overall 3food 4service 2ambience 3

Celebrating my birthday overall we had a good time the waiter forgot to refill our drinks and she forgot to put someones food order in. She made up for it by giving it to us for free. I will come back again. She was a nice lady. Love the food even though some of our food was cold. At the end of the day we will be back.

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BR
Philadelphia
1 review
Dined on May 25, 2019
Overall 3food 4service 5ambience 2

When we arrived at city works they informed us they don’t take reservations for outside dining. Your apt clearly shows outside or inside a little unnerving to say the least . So we had to wait 30 minutes for a table that was not outside 😡

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OT
Philadelphia
1 review
Dined on May 21, 2019
Overall 5food 4service 5ambience 3

This was my third time dining here. The food has always been good. We had a burger and grilled chicken sandwich. The service this time was better than past visits. We made an opentable reservation to sit outside, the host told us the outside seating option on open table doesn't get noted in their system - so we had to seat in the very noisy full dining room. My fiance was impressed by the many beer options. Fair priced options considering the area.

City Works - King of Prussia
Responded on May 30, 2019

Hi there, I'm glad you had a good time at City Works—thank you for visiting! - Staley

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T
Philadelphia
36 reviews
Dined on May 19, 2019
Overall 3food 4service 2ambience 3

Food quality was excellent. Appetizer portions were very small. Entree portions were a good size though. Service was poor. Had to ask for utensils. One person in our party had to get up and get a napkin because our server was no where to be found. Our waters were not filled up until late in the dinner. They need to work on service and appetizer portions. The food is really good. Great selection of beers too.

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OT
Philadelphia
10 reviews
Dined on May 15, 2019
Overall 5food 5service 5ambience 5

Quick weekday lunch spot

City Works - King of Prussia
Responded on May 23, 2019

Hi there, I'm glad you're enjoying City Works! Come back again soon! - Staley

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KW
Philadelphia
13 reviews
Dined on May 12, 2019
Overall 3food 3service 3ambience 3

Good place to go and have a beer with friends, Or watch sports! Filet sliders were great! French fries were cold !

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OT
Philadelphia
3 reviews
Dined on May 9, 2019
Overall 5food 5service 5ambience 4

Good food, but slow service. Waitress did her best

City Works - King of Prussia
Responded on May 13, 2019

Hi there, thank you for providing your feedback! We hope you'll visit us again soon. - Staley

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RM
New York Area
4 reviews
Dined on May 5, 2019
Overall 4food 4service 4ambience 5

Excellent dirty blue cheese martini, raw bar octopus and buratto

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L
Philadelphia
8 reviews
Dined on April 30, 2019
Overall 5food 5service 5ambience 5

Excellent service. Our server was new - he was excellent. Food was good.

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T
1 review
Dined on April 27, 2019
Overall 5food 5service 5ambience 5

The waitress was very good. My burger was not medium was to pink but I never send food back. Don't know if I will try here again portions are a little small for the money

City Works - King of Prussia
Responded on May 1, 2019

Hi Tracy, I'm glad you had a nice experience at City Works. Thanks for your feedback, I will pass it along to our management team. - Staley

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BB
Philadelphia
45 reviews
Dined on April 24, 2019
Overall 3food 3service 3ambience 4

The restaurant looks very trendy. The service was a bit slow and the patio chairs were not that comfortable. The food was good but nothing outstanding. Did like the fact that it's away from the traffic and parking while the parking still is convenient.

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BC
Philadelphia
3 reviews
Dined on April 21, 2019
Overall 2food 1service 2ambience 2

The food was just blah this time. We might need to pass next time.

City Works - King of Prussia
Responded on May 1, 2019

Hi Beth, I'm sorry to hear that you had a disappointing experience at City Works. Thank you for providing your feedback. - Staley

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JF
Philadelphia
3 reviews
Dined on April 17, 2019
Overall 2food 2service 1ambience 3

I started night at bar. Service was good and drinks excellent. My dining experience was completely different. The waitress was no where to be found as we diner had to wav her down whenever we needed a drink. The sale I ordered came out with a big black hair on it so had to send back. The onion rings on sale were not edible because there was so much salt on them. Would not go back here to dine only hang out at bar.

City Works - King of Prussia
Responded on April 30, 2019

Hi John, I'm so sorry to hear about your experience at City Works. That is definitely NOT typical of the level of quality and service we aspire to. The hair in the food is completely unacceptable. I will speak with our management team and let them know about this so they can provide additional training and support where necessary. Thank you for leaving your feedback. - Staley

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RD
Philadelphia
12 reviews
Dined on April 17, 2019
Overall 5food 5service 5ambience 4

Excellent service, good quality food. Reasonable prices. Comfortable booth seating, noise level moderate.

City Works - King of Prussia
Responded on April 30, 2019

Hi there, I'm glad you enjoyed City Works! We look forward to seeing you again soon! - Staley

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P
Philadelphia
8 reviews
Dined on April 14, 2019
Overall 3food 3service 2ambience 3

Probably wouldn't go again. Wasn't terrible but I've had better micro-chain-type food in the area (Iron Hill). Service was slow to be not crowded on a Sunday around 12. Food was decent but pretty greasy/heavy. Side salad with a burger was super small. Didn't really get drink refills. May be a better place if you're going to have drinks and not just enjoy some company.

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