Citi Terrace

Citi Terrace​で食事をしたお客様による評価・口コミです（最近の評価に基づく）。

1. S

   Sarah

   トロント・オンタリオ評価・口コミ (1)

   3.0

   本日ご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 2
   4. 雰囲気 2

   There was a large (25 person bridal party who had booked bottomless brunch in advance) and rather than planning ahead staff-wise, the remaining customers were left to wait an hour for appetizers and drinks. Especially frustrating considering there was only 14 patrons including us in the restaurant, and 6 servers, 2 bartenders and 2 managers on duty. Drinks were great and the food, once it came, was excellent. The servers were apologetic, but just a very frustrating experience which makes me not want to dine here again sadly.
   

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2. S

   Sarah

   ロンドン評価・口コミ (1)

   5.0

   2025年4月26日にご来店

   1. 総合評価 5
   2. 料理 4
   3. サービス 5
   4. 雰囲気 5

   Great service - unfortunately no curry available - but service was great - was very attentive. Good tasty food and good value
   

   Citi Terrace6日前に返信済み

   Hi Sarah Thanks for the 5 star review.
   

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3. h

   hayley

   バルセロナ評価・口コミ (1)

   3.0

   2025年4月19日にご来店

   1. 総合評価 3
   2. 料理 4
   3. サービス 2
   4. 雰囲気 3

   Food was good however took 45 mins to come out due to a “big table” booking. Had to ask several times for drinks, wasn’t very bottomless.
   

   Citi Terrace2025年4月21日に返信済み

   Hi Hayley Thanks for taking the time to stop by and leave your feedback, I'm very sorry to hear that your brunch experience wasn't as good as it should have been. We try to ensure that all of our guests get prompt service irrelevant of any other bookings, our brunches are very popular and with a reasonable cocktail offering as part of the brunch, this can have an impact on the speed of service from the bar, I assure you that we will thoroughly look at the service on that day to highlight areas where we can improve. I'm glad to see the food was good at least, after it arrived. Thanks again
   

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4. m

   michelle

   ケント評価・口コミ (2)

   4.0

   2025年4月5日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 4
   4. 雰囲気 5

   Lovely cocktails Great food Only downside is we r fast drinkers and had to ask for another drink each time
   

   Citi Terrace2025年4月21日に返信済み

   Hi Michelle Thanks so much for the positive feedback, we do everything we can to ensure our very popular brunches are served as swiftly as can be done so I'm sorry to hear that we weren't as on the ball as usual. I'm certain we will be back to our usual level of service on your next visit.
   

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5. K

   Kirsty

   ケント評価・口コミ (2)

   4.0

   2025年3月30日にご来店

   1. 総合評価 4
   2. 料理 5
   3. サービス 3
   4. 雰囲気 3

   Food was amazing but had a very long wait on food and wasn't overly busy .
   

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6. A

   Antony

   ケント評価・口コミ (4)

   1.0

   2025年3月30日にご来店

   1. 総合評価 1
   2. 料理 1
   3. サービス 1
   4. 雰囲気 1

   We went to this restaurant 2 or 3 years ago and it was good but today was awful and we would not return. We went intending a have a nice family lunch for Mother's Day. On arrival, after a few minutes one of the two staff who appeared to be running the restaurant said to me, "are you okay?" Or words to that effect. I intended to reply "Yes thank you, we have a booking, the name is...". I did not complete the sentence before he turned his back on me and walked off, evidently with zero interest in our booking, who we were, seating is or anything else. It was really rude and embarrassing. After some more minutes the other man seated us. The table was directly under a speaker playing hard core nightclub music and nightclub volume and also gave us no children's menus. We waited for ages, looking around to try to get a waiter's attention to ask for children's menus and if the music could be turned down. We were just left. We moved ourselves to another table to see if that was quieter. This brought the waiter to us who asked us to move back to our original table. He said himself "I will turn the music down" without us even yet mentioning it so they must have already known it was not ideal. After a few minutes the volume was adjusted but seemed to go... up. It was louder! We felt we were clearly not wanted at this restaurant so left and went to another restaurant nearby.
   

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7. E

   Elias

   ケント評価・口コミ (1)

   2.0

   2025年3月29日にご来店

   1. 総合評価 2
   2. 料理 3
   3. サービス 3
   4. 雰囲気 2

   Not really a family restaurant, targeted more to younger clientele.
   

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8. TP

   TinaP

   ケント評価・口コミ (2)

   5.0

   2025年3月22日にご来店

   1. 総合評価 5
   2. 料理 5
   3. サービス 5
   4. 雰囲気 5

   We had a lovely time! Thank you 😊 will be back soon
   

   Citi Terrace2025年3月24日に返信済み

   Hi Tina Thanks for the review, hope to see you back again soon.
   

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9. SC

   SamC

   ケント評価・口コミ (5)

   4.0

   2025年3月8日にご来店

   1. 総合評価 4
   2. 料理 4
   3. サービス 3
   4. 雰囲気 3

   Bottomless brunch was ok but very slow on providing drinks.
   

   Citi Terrace2025年3月24日に返信済み

   Hi Sam Sorry to hear the service wasn't as quick as it could have been, we are always looking at more ways to speed up our service, so will certainly take your feedback into consideration.
   

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10. OT

    OpenTable ダイナー

    ロンドン評価・口コミ (1)

    5.0

    2025年2月28日にご来店

    1. 総合評価 5
    2. 料理 4
    3. サービス 5
    4. 雰囲気 5

    staff are so sweet and make u very welcome. great vibes
    

    Citi Terrace2025年3月24日に返信済み

    Thanks so much for the kind feedback, we look forward to seeing you all back again soon
    

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