We were a party of 10. The staff was very friendly, knowledgeable and accommodating. The service was excellent - ask for Andrew. The food was very good. We had a variety of entrees - everybody enjoyed their food choices.
Great service! Fantastic pan fried calamari! Friendly staff!
Cioppino's was our first night in San Francisco and it was a really good feed! On entering the restaurant we were welcomed in and quickly shown to our seats! Service was good as our server didn't hover but was always near if we needed something! Food was enjoyable, my wife had the seafood risotto which she wouldn't stop talking about how good it was! Overall a great night and would recommend to others!
Amazing food!! Nice service!! Good atmosphere!! Loved the food !! Totally worth the value . Definitely going back
We visit Ciipinnos every year while vacationing in San Francisco. We love the food. Waiters, leave you only to enjoy and eat your food without bothering you every five minutes.
Xmas Eve was great at ciuppinos
Although the restaurant naturally attracts tourist because of its proximity to the wharf, it did not take away for our dining experience. We were seated next to the bar at a window table. We arrived early for our reservation...hostess asked for a minute to get table ready and quickly seated us. Our waiter, Rolando, was friendly and attentive. Our meals were delicious (grilled salmon, blackened salmon, cioppino, fish and chips, and clam chowder)...fresh sourdough bread, excellent! We were not disappointed!
Our family has a tradition of going to San Francisco before Christmas. The city is always beautiful, but thus time of year it truly dazzles. The past few years, we've had dinner at Cioppino's as part if our tradition. The food is wonderful, prices are reasonable, and they are well suited to accommodate our large party. This time we were taken aback, and disappointed by our reception. I made a 5 pm reservation, and we arrived a little early. The hostess who checked us in said, with a frown and a sigh, "It's 4:52. Your table isn't ready. Go sit in the bar and we'll call you."
So this review isn't about our food, which was all quite delicious: fantastic SF sourdough, creamy perfectly seasoned lobster and clam chowder, tasty seafood pasta and risotto, all chock full of seafood. Really good thin crust pizza. No. It's that greeting that put a real damper on our whole time there, and makes me think I'll look for a different restaurant next year.
the restaurant wasn't crowded. There were plenty of staff. (After that greeting when we went to wait, I saw 7 wait staff congregate at the hostess desk, and watched her seat several parties of 2 and 4. There were many open tables all through the restaurant.) It's about hospitality. Customer service and making us feel welcome from the minute we arrived. That didn't happen and I think it's unacceptable.
A waiter was delivering food and spilled a salad with balsamic vinaigrette onto my coat that was on my chair. I was in the restroom at the time. But when I returned I was very surprised on what happened. I thought for sure my night was ruined but the manager and service staff was extraordinary. They took care of the mess and my meal. The manager also offered to pay for my dry cleaning!!!
The food was outstanding btw. I recommend this place if you come to Fisherman’s Ward!
Very disappointed in the waitstaff. The hostess had a sour attitude from the moment we walked in - no smile, just grabbed menus and directed us to our seats, to her sourpuss face when we left. It gave the impression that she didn't want to be there and could care less about hiding the fact.
Our waitress didn't take the time to notice that we only had 1 place setting between the two of us. Had to ask her twice for another place setting. Then, she just seemed either forgetful or too busy to take our order.
The food, it was great. But I would think twice if I was hoping for a well-rounded experience that reflects the perception one would have of such a wonderful restaurant.