Cindy Lou's Fish House

Cindy Lou's Fish House reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mindy

   Baltimore2 reviews

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   The restaurant has a great waterfront view. Service was slow from the beginning. We were seated and then no server for a good 10 minutes. Then we did get a visit from someone on the team. Apologizing saying it had been crazy that day due to large groups. The restaurant wasn’t packed, but had a steady flow of people so they must have been short staffed. Once we ordered, the food came out relatively fast. The southern breakfast had a good variety of items. Unfortunately the turkey sausage was dry and more like little hockey pucks. The eggs a little bland. No one came to check in during the meal for a while, so it was unclear who was our server. No one officially said I’m so and so and I’ll be taking care of you. This was my first visit, so I’ll have to decide if it’s worth giving it another try. Overall it was an ok experience. The weather was beautiful so that made it a better time.
   

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2. C

   Cynthia

   Denver6 reviews

   1.0

   Dined on April 23, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had to leave before getting food…very poor service. Place wasn’t even busy, asked server if our drinks were ever coming…after waiting at least 15 minutes. Server wasn’t even apologetic, said cocktails needed to be made (duh) although bar wasn’t busy, bartenders were slowly cleaning glasses. We left before receiving any drinks or food. Place wasn’t busy a joke.
   

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3. R

   Robert VIP

   Richmond46 reviews

   4.0

   Dined on April 22, 2025

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   We specifically returned to Cindy's for the green circle brined chicken entre which is no longer offered - a real shame since it was sooooo good! The pickle brined sammy is "OK" but not the same. Stacked fried green tomatoes were unremarkable. Dinner menu resembles a lunch menu, don't know what they're thinking, but this is no longer a "go to" for special evenings for us. Location is great, if the weather is decent be sure to take a table outside right on the water. Also, outside is quieter making table conversation easy. Inside is louder, lots of hard surfaces and a bar crowd that naturally adds to the noise in the dining area.
   

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4. B

   BE

   Baltimore5 reviews

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 5

   I was excited to try this new restaurant that I read about in Baltimore magazine. The location is beautiful on the water . The ambiance is lovely. I am aware of Cindy’s reputation as a Baltimore chef. I have dined at the Charleston restaurant which lived up to its reputation as a wonderful upscale restaurant. I was very excited to get reservations for our family’s Easter dinner. I was very taken back when the food at Cindy Lou’s Fish House was disappointing. The Fried green tomatoes and hush puppies were dry and overcooked and lacked flavor. The biscuits were hard and flavorless. The fried chicken lacked seasoning. Overall everything our party of 5 tried we were all disappointed with. We frequent every restaurant in Baltimore’s Best Magazine and this was the first time we were disappointed.
   

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5. A

   Angela

   Baltimore10 reviews

   1.0

   Dined on April 20, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   The service was horrible. After we were sat no one even approached us for 15 minutes. Than a young lady said she would be back, she didn’t return but another waiter came and asked for our order. After the order was taken by him she then returned to check on us. The food was not what we expected. Items missing of our plates and drinks. Supervisor didn’t even know the drinks and gave us the wrong drinks. When you asked for salt, pepper and dressing I took another 5 minutes so food was getting cold. Only thing we enjoyed was the ambiance and view. We will definitely not return or recommend this restaurant.
   

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6. T

   Thomas

   Baltimore3 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Had a great Easter brunch yesterday, staff was very helpful and patient with our young toddler.
   

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7. K

   Kathleen VIP

   San Francisco18 reviews

   4.0

   Dined on April 19, 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Our service was spotty. It took 15 minutes for me to get a hot cup of tea! The server was inconsistent.
   

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8. M

   Mario

   New York City6 reviews

   3.0

   Dined on April 4, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Not what we expected. Felt like we were in a hotel restaurant more so than a waterfront restaurant. Far cry from Cindy’s other restaurants . Our server, Austin was very kind, although he did not bother to ask us if we wanted dessert proceeded to just bring us the check. Food was just above average. I’m not saying it was bad, just not superb like I was expecting from the other restaurants. 
   

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9. A

   Anthony

   Baltimore1 review

   2.0

   Dined on March 30, 2025

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 5

   The setting was beautiful but our experience was terrible. Our initial server seemed upset that we weren't ordering alcohol and did not return to us after taking our meal order. For our table of 4, we received 1 corn muffin as our bread service and had to request a supply adequate for the number of guests. The empty plates were not removed from our table and we had to keep an eye on our own water glasses. The service staff members were polite and pleasant when we made a request, but we found we had to spend much of the evening managing the logistics of our meal rather than spending time with our guests. It seemed that no server was assigned to us for the entirety of our meal. After considerable delay, we hailed the manager to order dessert, as no one had come by to take our order. She took our order and indicated that it would be "on the house" as compensation for our frustrating dining experience, yet the desserts, of course, appeared on the bill. We then had to locate her to rectify the error. The food was tasty and nicely presented and the view was beautiful, however, the service experience will prevent us from returning. I did attempt to address our experience privately with the restaurant using the e-mail service on its website, however, no one ever contacted me.
   

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10. m

    madeline VIP

    San Antonio2 reviews

    2.0

    Dined on March 20, 2025

    1. Overall 2
    2. Food 3
    3. Service 2
    4. Ambience 4

    I made a reservation in advance for last night which was coincidentally the restaurant's "patio party," and I ensured that my reservation would be in the Happy Hour time frame. When my party and I arrived, we were informed that Happy Hour was only by the bar and that it was full. We then were seated at a table in the regular dining area, and had 3 different servers all come by asking us our water preferences. We finally asked the third server about the patio and they told us they were not aware of any of the specials happening but would find out. They never returned to tell us about the patio offerings. After 3 odd encounters, we finally moved to the bar when seats opened up, ordered 1 appetizer as one of us had Celiac's and there were no gluten free options besides peanuts on the Happy Hour menu, and quickly left and found another restaurant for dinner. While the views were great, it seems like a lot needs to be figured out to make this a better dining experience.
    

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