- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Sick staff prohibited in the workplace
- Staff temperature check required
Garlic Mashed Potatoes
The waiter who happened to the manager that night had a tough job but he did a great job trying to manage expectations. However. the staffing and wait times were absolutely horrible! We had approximately 30-45 min wait between drinks, appetizers and final food. Meaning what normally an hour-90 min experience ended up being 3 hours! Again the manager was great and gave us a huge discount! They just need a lot more staffing for a place that busy. Food was good though .
Loved the ambiance and service , outdoor patio has a very relaxed atmosphere and vibe.
I had my birthday celebration at chophouse. Maria our server was impeccable. She went above and beyond! The food was amazing.
I came here to celebrate my birthday with some friends. Our waiter was friendly but the service was a little off. We all placed our orders at the same time & our food came out around the same time except for one of my friends, they completely forgot her order so by the time we were all done eating her plate was barely coming out. Not only did they forget her plate but they forgot several of our sides as well which they made up for by taking it off the tab. The food was bland, not to great but not bad either. There was a table of about 20 ppl behind us celebrating a birthday as well but they were super drunk & SUPER obnoxious which is the main reason why we wanted to get out of there. Overall it was a good place but not good enough to make me want to come back.
They held our reservation so it was perfect from the start. Drinks came punctuality and soon came appetizers. Our meat was cooked perfectly and our server was the owner I believe. He made our experience perfect. We will definitely be back for tomahawk Tuesday 💯
Lexi the hostess with the mistress went above an beyond
- bad service
- stale food
- bad experience
We can here because the review was good. Went there on a Sunday for lunch. After we sat down, ordered drinks and looked at the menu, the waitress told us they only serve buffet brunch on Sunday. During a pandemic! Are you kidding me! The buffet setup was messy and so tightly lined up. The food were using disposable aluminum serving tray. Everyone was cramped and using the same serving utensils. It was so disgusting! The inside of the restaurant seems like there was no air circulation. Thank goodness we asked to sit outside. Will never return again.
Food wasn’t too great and lacked flavor however the service was excellent
Great little local spot for a quick date night. Or even for a family. We’ll definitely be back with our kiddos.
Just bad all around. The waitress was rude and a sandwich and a burger took over 30 minutes to be ready. At 34 minutes, we asked for the food to go. We only saw our waitress twice; to order drinks and lunch. She never checked on us or mentioned the wait. There was about 12 patrons all together and most had food when we arrived. Can’t say they were backed up. Will say that we won’t be back
Talking about they were mad because they were closing in 30 min
Basic menu for brunch. They’re really known for the tomahawk and that’s about it. Cool bar though and tv’s to watch sports games make it a plus too.
Good food great service
Brunch buffet selection was very limited for a “buffet “ they didn’t even have a dessert station. Compare to other places their buffet was very limited and basic. Other than that, the service was great. We had the bottomless mimosas and my glass was always filled. The servers were on top of it.
As always great service. A friend decided to join our party. I called and host was very accommodating. No issues. As always. Staff very attentive. Great drinks! DOG FRIENDLY!
Way too loud and too expensive for the atmosphere
Waited 45 min even with reservations. Finally got a table then was told that the kitchen is backed up and could only order drinks. Waited for the kitchen to get caught up after an HOUR and HALF. They still could not catch up. Finally told our server that we needed food and ordered after 2 hours from the time we had our table. Almost 3.5 hours just for food and waiting for our table. Server was dismissive and short. We spent almost 200$ on food and drinks. Likely not coming back.
Waitress Amber was awesome. Very friendly and helpful. Split the rib-eye, fries ,and Brussel Sprouts. Plenty for both of us. Margaritas were excellent as well!!👍🏼
I am more than happy to pay for good food and expected this to be just that. We went for my sisters birthday and she received her food approximately 20 minutes after everyone. In fact it all came out at different times. I can understand a few minutes difference but 20 minutes when the first person is done was unacceptable. We live close to this restaurant and had very high hopes for it. They were out of two of the three desserts that were on the menu. Two ribeyes that were ordered identical were not cooked the same at all.
We loved the service and the food!
I understand that Covid has changed the dining experience exponentially and small businesses like this have been hit extra hard. Limited menus are now commonplace and that's expected. But brunch here -ON EASTER- was absolutely not ok. I feel like there is no excuse for what they served. We had only the option of the "buffet" which was hardly that. There were 5 chafing dishes. FIVE of food for a restaurant full of people indoor and out. They offered hashbrowns, eggs, sausage, bacon, steak?!, inedible pancakes, equally offensive waffles, and fruit that consisted of melon and a sprinkle of berries. That's it. For $40.
I was lured in with the brunch menu they have online which had items like avocado toast, chilaquiles and biscuits assuming that caliber of food would be served. Understanding that those options are not available at the moment, I expected what they DID serve to be cooked expertly at best- what we were served was not even close.
Pros-our server Kiki was attentive and kind. As was the hostess. Champagne is bottomless as an add on. The cocktails we ordered were OUTSTANDING. I would come back just for those. My husband enjoyed his steak. Clean bathroom.
Cons- literally everything else. Not enough space to distance at the "buffet" station (I use the term buffet very loosely). Not enough types of food. Brunch should have fresh salad, some sort of yogurt or dessert, and bread options that are NOT soggy. To name a few.
Skip brunch here. Dinner looks legit.
Dear Chophouse- if you can't do it right- please don't bother. We were ripped off today and didn't complain because your staff was so nice and put their best foot forward even though your restaurant/chefs did not.
Over all experience was good! Drinks were tasty! We ended up getting our food comped. My girlfriend and I were talking and lost track of time. Our waitress was great! She walked up to us and said dinner was on the house because it took over an hour for our food. Once the food arrived, it was delicious. We would go back!
Very good ambiance and amazing food! I’ve been to Chophouse 363 a handful of times and it’s always a great experience, so I was a bit disappointed when this last time it took well over an HOUR to get our two burgers. I’ll still go back, just hope it isn’t going to be a consistent timeframe for food.
This place never fails to Amaze me, the Service and food quality is Flemings like, love this place, see you every Thursday
Amazing as always!
The NY steak was not hot. Seemed to have been sitting on a counter or was reheated. The mashed potatoes we’re lukewarm as well. No a good experience for my first time.
Amazing service and food as always..
Service was great! Food was so so. We got 4 $222 A5 Wagyu Steak’s and the cuts were so so but the quality of the steak was great. The side dishes, etc leave a lot to be desired.
AMAZING ! ❤️❤️❤️❤️
Very friendly server. Delicious food and drinks. Not the biggest menu but everything we ordered we devoured. Only complaint I had was the drinks came out late and we had to wait awhile for condiments which made my food a little cold.
What a wonderful restaurant and service! 5*
For an appetizer we ordered the caprese salad and it was delicious. The red onions add a nice flavor.
For our main entree, I ordered the filet mignon and it was very dry and tough. The edges of my cut were very over cooked. I ordered it Medium Rare and there was no pink until I got to the center of the steak. I chose asparagus as my side, which was grilled, and it was also very dry. I was surprised that the dish wasn’t better given the price point. I did mention my concerns to the waitress and she said I could order a mushroom sauce, but that it would take time to prepare. We were sitting on the patio and it was cold, so by the time it would arrive, my meal would be too cold to enjoy.
Overall, I liked the ambiance of the restaurant, if I return, I will not be spending over $200 on dinner. I would probably try a salad instead.
We had a great time. Delicious food and drinks and amazing service.
Brunch was cold, no selection for the buffet, watermelon was old. Love this place, but won’t be back for brunch. Was not worth the $40 per person.
They ran out of foods waiter was confused when we would make oders
Service was horrible, The manager told us it was because they only allowed three cooks on the line due to Covid. I’m not sure I really believe this because you’re not supposed to have indoor dining and they have that. So they were choosing which rules to follow and which ones to ignore?
Great food and service! Our waiter was awesome!!!
For 2 burgers and fries plus a small steak for over $110 is definitely a rip off. Be aware of the limited menu plus the pricy burgers and steak.
Service was awful. I should’ve listen to all the other reviews. I will not be coming back here.
You can order delivery directly from Chophouse 363 using the Order Online button. Chophouse 363 also offers takeout which you can order by calling the restaurant at (909) 364-8963.
Chophouse 363 is rated 4 stars by 118 OpenTable diners.
Chophouse 363 does offer gift cards which you can purchase here https://www.chophouse363.com/collections/merch/products/chophouse-363-giftcard.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.