Great service, good food, nice location. Plan on going back again with friends.
Great experience with the ambiance, food and service.
The service and ambiance were excellent! Servers were extremely attentive and they made my dining experience exceptional. The meal on the other hand was not. My friend had the salmon which was bland and tasted slightly freezer burned. For the price I would have expected something with a lot more taste, vibrant flavors and fresher piece of salmon. I had the hanger steak. The steak was cooked perfectly. The side was some sort of mashed starch medley with potatoes and other root vegetables which resulted in a horrible combination of flavors. I’m not a picky eater ,especially with root vegetables, but it was not edible.
This was my first time here and I was surprised to have such a bad meal. Hopefully it was an off night. As I mentioned earlier the staff is exceptional! Despite the bad food they made my night enjoyable.
Our server (I forgot his name) was so helpful and very honest about what he knew I would like and would not like. He was very knowledgeable and loved answering my thousands of questions. The food was amazing and the chocolate hazelnut moose cake was the perfect ending to the perfect meal. We will be back!
The food is always great here. The problem with our last visit was the service. Not that it was inattentive, but that we felt rushed. This was our Valentine's Day dinner (ahead of the actual day) and we wanted a nice dining experience. As it turned out, no sooner than we sat down, the waiter asked us for our beverage order, and we hadn't even had time to look at the menu or wine list. All told, we were out of the restaurant after just 50 minutes, which included drinks, appetizer and entrée. My partner took a five-second break from his entrée, and the waiter swept in and asked if he wanted it boxed up - another feeling of being rushed out the door. We would have ordered a dessert there, but felt we would give our business to someone else for that part. There were some empty tables in the restaurant, so I don't know why the need to rush us or anyone else.
The food was excellent., everything as expected but the entire staff was worthy of 6 stars. Bravo!
Chinato is a Cleveland favorite. The food is always out of this world. We had the meatballs and swordfish. Elliot was our server and he was knowledgeable, attentive, friendly, and helpful. The hostess staff was also very kind and even checked my coat. I felt very spoiled.
Always perfect experience! Mike, our service, is Five Stars! Elliott also a five star server! Our favorite downtown dining experience.
All good .... classic Zach Bruell.