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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Award Winning! niman ranch pork shank + tomatillo + blistered chile + blue corn tortilla
spinach & kale salad + daikon sprouts + fennel + pear + cucumber + charred broccolini + tajin glazed pistachios & pepitas + sesame sticks + roasted poblano buttermilk
wild caught mexican white shrimp + heirloom potato + charred lime + aguachile
Food was great, drinks were okay, service was excellent. Noise level (i.e., pounding music) made it difficult to have a conversation.
Birthday. Great tune.
It was overall great. I did have what appeared to be a homeless person at the door inside the restaurant who was asking me if I smoked cigars or pot. I first thought it was a staff member but on second look I saw it was a homeless person. Not sure what your security standards are but they should be top notch especially in downtown Phoenix. Thanks
Incredible food with unmatched service. They treated us like royalty and served food befitting a pre Colombian god
We really enjoyed this place! We went out for a friends birthday dinner and the staff was so friendly and not to mention went above and beyond to make it known that a birthday was being celebrated. The food and drinks were also very good. I will be visiting the restaurant soon again and I will highly recommend it to others as well. Thank you!!
Sunday brunch was excellent with a DJ who was playing a good mix of music but not so loud that you couldn't have a conversation. The service was great. I would definitely go back again.
Always a great experience! Everything on the menu is delicious!
Highly recommended restaurant. The meal was very good. The service was Ok at best but, this was a middle of the week reservation during the summer so, not a deal breaker for us to return next time in Phoenix. The tequila menu is top notch.
Service was attentive and customer focused! Great descrption helped in food and beverage selection!
Food and service were amazing. BEST music playing the whole time loved the vibe!
The service was great everyone was nice, helpful, informative and just awesome,
the place was beautiful. the food was not what we expected, I guess for me being of latin decent simple and original seems to be better.
Great food and an outstanding server
Dope vibe good food n drinks
Wonderful food! A little loud for conversation but that can be overlooked
The best people, the best food , great music, simply the best
Very Beautiful location and decor , amazing Service!
This place has a cool twist on Mexican food. Pork Verde & the Duck al Pastor were fantastic.
Don't make it downtown too often, just discovered this place and feel like we need to get down there more! The atmosphere is great, service was amazing and the food was delicious. Shrimp and Chicken entrees were so so good.
We came prior to a show happening next door. The service was great. The food was ok. There was absolutely no flavor in any of the dishes that were served which is a bummer because I enjoyed the vibe of the place. Everything else was so great, except the food.
The service was great send the food was amazing.
Great food, great atmosphere, great location. Friendly staff.
Went for a 9:15 reservation prior to a comedy show. Waited 15 minutes before someone came to our table and took our drink orders. The bartender made our margaritas in 1 minute flat and then did not come back. We closed out our tab at the bar after realizing no one was coming back to our table and left.
Bad service, mediocre and likely premade margaritas, decent ambiance. Can't rate the food as no one took our order.
Hello SolidReview. Thank you for taking the time to review your visit. I want to be the first to apologize for your poor experience. We want everyone that visits our space to receive exceptional hospitality - and it sounds like you did not. And yes - our house margarita is on tap. We do a Tommy style margarita that uses Milagro Reposado, fresh lime and a rich simple. It breaks down to about 2oz of tequila in every pour. I've sent you a private message to get some more insight on your visit.
The hostess stand was empty upon arriving, 2 hostesses appeared and then disappeared together multiple times, leaving patrons standing in line without being addressed. Food was just ok, our entrees were cold when they eventually arrived at our table. Guacamole was bland. Won’t go back.
Really tasty food!! Service was spot on despite it being happy hour on a Friday w/a Maniscalco show (which was also great) a few blocks away and a game so it was busy!! Worth the drive from N. Phoenix!!
Excellent upscale Mexican food. Fantastic downtown location - short walk to Arizona Federal Theatre and parking.
Construction in the area makes it hard to find but well worth the trouble.
Missed the mark on every level. Service was terrible. Our waiter stopped by the table twice in the hour and a half we were there. Never refilled our water or even asked how the food was. We had to get the bill from a different server. We ordered chips and salsa and guacamole for appetizer and it took 30 minutes to come to the table. The entrees were very underwhelming. No flavor or seasoning and arrived to the table luke warm. The tortillas made in house were also luke warm and you could tell they weren’t fresh because the edges were rock hard making them inedible. This place has a lot of hype and I’m very disappointed to say we will not be trying it again.
Thank you for taking the time to review Chico Malo. Good or bad - we take all feedback as ways to improve our operations. The experience you've described is far from our expectations and standards. I've sent a private message to get some more information about your visit. Look forward to hearing back - Thor - General Manager.
We love Chico Malo. The Elote is beyond yummy and we always order at least two helpings. The El Jefe Margarita is super yummy, too. The food is creative, delicious and filling.
Celebrated a friend’s birthday! Absolutely the right atmosphere and the food was incredible!!! Hats off to the team :)
The gran jefe margarita was outstanding. The pork verde was so good it should be illegal.
Ambiance was fun, service was great and friendly, drinks are amazing and food is yummy too! (I just wasn’t a fan of the avocado toast) but the other stuff was good!
Awesome service and food and environment very nice.
Everyone was very helpful and amazing. We had tickets for the comedy show and were freaking out that we would be late. They spoke with the show and let them know we were still dining and we had a table waiting for us when we were done
very disappointed - I've been to Chico many times and never experienced this! I was so sad as i brought friends for their first visit. From slow service to slow drinks to warm beer to then just okay food.... And the music was so loud you couldn't hear yourself much less the server or your friends!
I'd like to add to this review. Management responded to my review very quickly with apologies and corrections. Thank you Chico Team.
Paula, Thank you for coming in! I've sent you a private note to learn more about your experience. Teddy
Amazing customer service, food was delicious carne asada was cut a little too thick but the flavor and quality was amazing and delicious!
Food was amazing, I absolutely loved the carne asada and green chili, but my favorite was the blue crab tostada. The crab was so sweet and the sauce on it was delicious. I also got the El Jefe margarita and smokiness was fantastic. Only downside was that the music was extremely loud for being dinner time, we had to almost yell to have a conversation.
The food was delicious, music was great and service was excellent. We will definitely be returning.
Service was amazing. Food was delicious.
Awesome dinner with friends. Great food, drinks, and ambiance. Sophisticated, take in Mexican cuisine. Highly recommend.
Great drink and great happy hour!
Chico Malo does offer delivery in partnership with Uber Eats. Chico Malo also offers takeout which you can order by calling the restaurant at (602) 603-9363.
Chico Malo is rated 4.5 stars by 738 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.