Chicago Woodfire Pizza Co
Chicago Woodfire Pizza Co, located at Gurnee Mills Mall Entry A, combines award winning traditional Chicago and Napoli Style Pizza, with a trendy, fun energetic atmosphere.
"From traditional Napoli style pizzas, out of our handmade, Acunto Wood Fire Oven, to "da" Chicago classics straight from Little Italy, we've merged our Windy City roots with our Italian heritage to present to you,
"Chicago Wood Fire Pizza Co."
Went for a quick dinner around 6:30 thought it would be busy but it wasn’t! Great food and drinks. Everything tasted fresh and pizza was delicious!
TERRIBLE SERVICE! After waiting over an hour and a half for food, we asked them to bag up our order, which still wasn't done. They told us 5 minutes. Another 20 minutes later, still no food we asked them to cancel the order since we arrived at 6:15 pm and it was already 8:15 pm. When we arrived we had a bottle of wine and a pizza, instead of trying to make right - the manager, Barb, had the audacity to make us wait for the check so we could pay the $28 we owed for drinks and apps - AFTER 2 hours! There was no apologies, or attempt to make the service better, just excuses for a kitchen that was behind which was interesting since all the table around us had food and the restaurant was barely full - now we know why. They could have made good on the bad service with a sorry or to cover the $28 check but gave little thought to our experience. During our time there, 3 other tables around us complained about the service and burnt pizza, again it is not a surprise now. We will NOT be back and made sure to let friends and family know how bad they handled their customers. What a disappointment!
We LOVE Chicago Woodfire pizza Co! Seriously, best pizza ever. I had the Carnitas Mac N Cheese this time and it was so delicious. Service is always top notch!
Food was amazing! Service was even better. Decor is so cool and feels like it should be in the city. The owner nicky came by to thank us for dining there and Shannon did an awesome job with our drinks. We’ll definitely be back.
We sat in a padded seat both. The tables had all metal design. I imagine sitting on metal for entire meal not fun. Our plates wear not clean. We were not given utensils until we asked for them. We ordered Chicago style deep dish pizza. It came in a pan lined in cardboard. Reminded me of grocery store pizza. I think if we return will get the thin pizza as it was cooked in a fire oven that customers could see. We ordered soup and it tasted good but was not very warm. You can enter this restaurant from the mall or from the parking lot. If you sit by the parking lot door in the winter when customers leave you will be blasted by cold air. As far as the mall this is in I would recommend it. Management needs to deal with cleanliness of plates and utensils given out.
Another great experience at Chicago Woodfire Pizza Co., our server Caitlin was very attentive to everything we needed.
We did not find anything special about this mall pizza joint. The restaurant was marginally maintained and the service was terrible. We needed to request napkins and cutlery three (3) times before the young waiter finally brought them to us. The food was okay but way too much onions in both our dishes. My wife had a wrap and I had a personal pizza off the menu. We were expecting more from a Khayat restaurant and will not be back to this one.
We made reservations for kids night in which Magic Dave, magician visits. However, he did not make it. The restaurant failed to update the signs outside the restaurant (still advertised for Magic Dave and kids night) as well as the Facebook event.
The service was poor as we waited 45 min for food for a relatively empty restaurant in a Tuesday evening. The tables are very small, which is not conducive for large pizza orders! We could barely fit 2 adults and 2 children with a drink. There was no place to put the pizzas we ordered!
We have other preferred pizza restaurants in the area-we will not be back for pizza.
When we arrived and told the hostess we had a reservation for 7 she responded with “oh” turned and walked away. It should have been our sign to leave. The service was poor. Our waitress obviously could have cared less about us. She put all the waters, plates & napkins at the end of the table and left them there. We passed everything around ourselves. She also disappeared for long periods of time. She didn’t put in my husbands order. She said she rushed it and it would be 4-6 minutes. It arrived 20 minutes later. They were “nice to give us 10% off but that was less than the price of the burger. It would have been better for us to just not pay for the burger. I do not recommend this place.
Good value, nice people, service a bit slow at times.
The restaurant was very crowded so the noise level was quite high! Overall the service was a bit slow, but not too bad!
I really enjoyed the hand tossed pizza crust. The regular crust is too doughy. Salads are always fresh.
great pizzas and wraps. very friendly servers and staff.
Great experience at Chicago Woodfire PIzza Co. for a team holiday lunch. The staff was fantastic! Very attentive, offered honest suggestions. Drinks and food were both delicious!
Food was good, service by Nichole was excellent! Loved being able to reserve online. Especially being at a mall! Will be back.
Pizza was RAW the dough was so undercooked you could pull it with your fingers. Upon attention to the manager they just offered a new pizza which would also seem to be raw? Don't come here if you want to eat raw pizza.
Terrible thin crust pizza...crust tasted like cardboard
The new menu is worth a look. The salads are quite good--always fresh.
Over priced for the amount of food you get - sadly disappointed with this new place.
The kids enjoyed Magic Dave.
Our experience here was AMAZING! The food was DELICIOUS! Our waitress was awesome! We definitely will be back!
Understaffed. Ran out of silverware and glasses. Order was incorrect. Waiter appeared flustered.
Great food & service! A little too loud though but other than that, we have a great experience!
Order Colleen’s Island for your drink! Great food and atmosphere.
We came on a Thursday when they have all-you-can-eat one ingredient dip-dish pizza. When we arrived we found that it may take more than 30 minutes for the pizza to be cooked so we decided to go with their speciality thin crust pizza instead (not all you can eat on Thursdays). The pizzas were tasty and the crust was perfect. The server was very attentive and very helpful.
Went there for all you can eat sea food frenze. First off it was dead and dead for a reason. Crab legs were very watery and very messy! Our waiter was nice but newer, didn’t really give us good answers to our questions. After we finished, he asked if we wanted desert, I asked to see the desert menu, he said he has a really good churro desert with ice cream. He then said wait the kitchen is closed and they would get mad if we put a order in it was 8:50. Spent over 100$ for two people, definitely wouldn’t go back for it. Never tried their pizza tho 🤔
Ask for LIly. The best server EVER. Great pizza variations. Nice location.
The wood roasted corn pizza sounds different but it was fabulous! Our service was also outstanding!
The food was fine and would recommend the pizza's as that is what is specialized. The service I was very happy with as we had a large party with kids and difficult orders. The server Maggie, was attentive, courteous and made certain the order was right and kept us up to date when the kitchen got backed up. She never seemed harried or annoyed. This is always greatly appreciated. The staff all seemed happy to be there and enjoying themselves. Would recommend this fairly new restaurant as it was very worth it.
Change your chairs! The most uncomfortable chairs I’ve ever sat on! Would have been perfect if not for that
Our server was super nice. Food was a little slow coming out considering the restaurant was not very crowded, but everyone like their food. The chairs are super uncomfortable! Seriously, they need new chairs.
Super friendly and helpful server Angie and server assistant Dane! Great food!
Great food and selection to fit all tastes and requirements. Very impressed with service and willingness to make accommodations for guests with food allergies. Excellent experience.
Located inside Gurnee Mills mall, close to parking lot entrance. Good salad selection in addition to pizzas and burgers. We were there for lunch on a weekday, restaurant was mostly empty.
Service was good, but not excellent, especially for not being crowded.
Food was tasty and appealing.
The place is located in a mall so there will be a higher noise volume. Went there told them I had a reservation and got seated right away. Our server took a little while to get to our table but when she did she was polite and apologized for the wait. We ordered the specials
First time to restaurant. Staff seemed very new or inexperienced. Took time for our drinks to come because the dishwasher was busy. When we finally order dinner, I mean finally because we hadn’t talked with our server yet, she seems disengaged. Had spinach and artichoke dip; was good. Chicken nachos weren’t that tasty and had like liquid cheese; no flavor. How do you mess up nachos? Main dish BBQ chicken pizza, was good a little too sweet. Maybe they just had a off night? As far as the restaurant, unsure what it looked like, we were seated away from everything in a small corner table that backed up to something else so our backs were to the rest of the restaurant; make the feng ship was disturbed and that’s what we were picking up on.
Pizza was great!! Our server was amazing!!
Our server was outstanding!!!!! Very attentive and great attention to detail.
The service was great from the hostess to our server. The deep dish pizza was very good. There are a lot of food options. Will definitely go back.
We really enjoyed our date night out for Friday all you can eat crab legs. The service was spectacular! We didn’t have to wait for more servings of crab legs. The food was delicious and served hot. We definitely plan to visit again soon!