Chicago Prime Italian

4.3
2491 reviews
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$31 to $50
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Italian
FAMILY OWNED - Chicago Prime Italian stands alone as the brings a taste of Little Italy to the heart of the Northwest suburbs. The restaurant’s elegant décor captures Chicago Prime's rich history and presents the perfect backdrop for its celebrated Italian cuisine. Multiple dining rooms provide a warm and inviting atmosphere from over-sized windows framed by lush curtains, a cozy fireplace in one of two private dining rooms and a magnificent chandelier in the main dining room, each space has its own unique character. The extensive dinner menus feature the most beloved, best selling dishes including fresh salads, seafood, chops, and of course generous portions of renowned house made pastas. Join Chicago Prime Italian to celebrate a special occasion or escape for a quick bite with specials in the lounge.
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What 2491 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.4
service
4.3
ambience
4.1
value
Noise · Moderate
79% of people would recommend it to a friend
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YY
Chicago
95 reviews
Dined on May 13, 2019
Overall 5food 5service 5ambience 5

Great food and great wine. We love this restaurant and our server Becky was very nice and engaging. Great location for a night out

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SL
1 review
Dined on May 12, 2019
Overall 1food 1service 4ambience 1

I would just like to say that I did not enjoy my experience at Chicago Italian. It started off with the hostess at the front desk was very rude and had an awful attitude. Having my reservations before arriving, (we party of 6) were still seated 45min late. It was mothers day and we had a child with us as noted in the notes. Once we were seated. Our hostess sat us down in the very tight space, we were all uncomfortable. We already knew what we wanted to order so we placed our order right away. It seemed like the restaurant was low staffed because it took our waitress a very long time to come back to us. We even mentioned that we have s child with us and would like to order quickly. So we placed our order and recieved our one appetizer. We were waiting for our entree for an hour! Let me remind you its Mothers Day we had two moms with us. We asked our waitress when our order will be coming out and that its been a while and we are hungry. She then asked us what we ordered and then 45min later our meals came out. And before she asked she said if we wanted it packed? Who says that to customers who have been patiently waiting for their Mothers Day meal. I am completely appalled with this behaviour. We saw a family who came after us and recieved there meal before us. I am so upset that i choose this restaurant to celebrate Mother's Day with my moms. Worst Mothers Days Dinner ever!!

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LM
Chicago
2 reviews
Dined on May 12, 2019
Overall 1food 3service 1ambience 4

We got seated for our 6:30 reservation at 7:20. When asking the hostesses about our seating, both were dismissive and flippant. Once seated our server did take our order promptly, however our appetizer was forgotten about and served cold. When our food came it was dropped on our table and we never saw our waiter again. I had to ask other waitstaff for refills, cheese, and basic service. Those crew members were amazing. After two hours of waiting and never seeing our waiter, I asked for a manager. Then our waiter dropped off our check for payment. Didn’t ask how things were, didn’t ask about dessert, nothing. As a regular Chicago Prime diner, I won’t be returning to this establishment again. Even under pressure, their “sister” business Chicago Prime Steakhouse has never been this rude, slow or dismissive.

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c
Chicago
28 reviews
Dined on May 12, 2019
Overall 2food 2service 2ambience 2

Not worth the money you pay. Maybe because of Mom's Day they were OVER BOOKED OVER CROWDED. Service was slow. Staff talking among themseleves how they were running out of food.

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P
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

My new favorite restaurant. Quality food, service and ambiance

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V
Chicago
1 review
Dined on May 12, 2019
Overall 1food 2service 3ambience 3

Our food took forever. I know it was Mother's Day and busy, but at least an hour for food is a bit crazy. Our 5 year old ordered a cheeseburger(yes, i know, of all things, but hes 5) and it had to be sent back twice because it was legit raw on the inside. My wife's pasta dish was under cooked, but she didn't want to send it back to be remade because it had already taken an hour to get the food. Server's were all in constant motion and busy, so the service was not for a lack of trying. Not sure I would go back...

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OT
Milwaukee
2 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Waitress dod a great job especially considering how crazy the place was on mothers day.

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ND
Chicago
14 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Everything was excellent! Small sized baked clams (appetizer) were outstanding (tender& delicious) prepared perfect. Usually they are very hard to find! Excellent calamari. Veal piccata was fabulous. The veal was perfect and thin! The meat tender.

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JC
Chicago
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

The atmosphere is very upscale, and at the same time it warm and welcoming. The service is outstanding. The food is excellent.

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PN
Chicago
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Great food with amazing service!!! We had about four people watching our table and everyone was very friendly and made us feel very welcome. Would highly recommend

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c
Chicago
8 reviews
Dined on May 12, 2019
Overall 5food 5service 5ambience 4

We went with large group on Mother’s Day. Place was packed and they run out of slings for baby which made me upset but I got stroller from the car and it was great. I have to say that our server (Brazilian guy I couldn’t remember his name) was beyond helpful and went to car with me to help. The service in this restaurant is beyond outstanding. Food was good and drinks excellent so I couldn’t ask for more on my first Month Day. Thank you.

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LJ
Chicago
13 reviews
Dined on May 12, 2019
Overall 2food 3service 5ambience 3

I consider myself an expert in dining out.
I wasnt too impressed with my visit for Mother's Day. My table for 2 was
just added in the middle of the walk way of the restaurant. I refused to sit there. and in the 2.5 hrs being there no one sat there. It was very crowded and tables were crammed in. I was rubbing elbows with my neighbors. I dont think they planned well for seating arrangments.
The layout for the the food was disorganized. I expected
more of a variety. The only thing that was excellent was The Prime
Rib, shrimp and 2 pieces of dessert. The price was expensive for what they had.
I've been at other places for that amount and got more variety and food was excellent or paid less got less variety but paid less and the food was excellent. The wait staff, especiallay my waitress was excellent. They were all young and trying their best, very polite well mannered. I hope behind closed doors they are not under apprechiated. I wouldnt go there again for any buffets but I will go back other time to try regular dining.

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OT
Phoenix
1 review
Dined on May 12, 2019
Overall 2food 1service 4ambience 4

Extremely disappointing. Took my Mom for Mother’s Day brunch. The Buffett food was all cold and completely tasteless. The deserts were not fresh either. Completely disappointed and would not go back.

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CO
1 review
Dined on May 12, 2019
Overall 3food 5service 5ambience 5

Reservation was at 10am but because restaurant was not ready numerous patrons waited inside to be seated for at least 15 minutes

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M
1 review
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

Great ambiance! Great food! Planning to go back. Staff were friendly and helpful.

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S
Chicago
83 reviews
Dined on May 11, 2019
Overall 5food 5service 5ambience 5

Wonderful meals, had traditional Italian cuisine tonight, Veal and Lasagna and Red wine!

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MW
Chicago
14 reviews
Dined on May 8, 2019
Overall 2food 3service 2ambience 2

I wasn’t too impressed with this restaurant. It took us a long time to get water, their marinara sauce was a bit strange and their shrimp de jonghe was extremely oily. I made the reservation online using OpenTable and I specifically wrote it was for a birthday and not a single person mentioned - not the my waiter or the hostess - that’s never happened to me before. I’ll stick to their steakhouse.

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TC
Indiana
5 reviews
Dined on May 6, 2019
Overall 5food 5service 5ambience 5

Great meal, excellent service! I’ll be back next time I’m in town.

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JI
Chicago
4 reviews
Dined on May 3, 2019
Overall 5food 5service 5ambience 5

This has become one of our favorite places. If you want more of a lounge atmosphere, sit in the bar area. On weekends they have live music. If you want more of a traditional restaurant atmosphere, sit in one of the two dining rooms.

My favorite dish here is the Pork Chop. Trust me, you've never had chops like these. Tender Berkshire chops are expertly prepared, Italian Style. They have a just a bit of a kick with a sweet and savory, delicate sauce.

Just go. Meet Andy John, the owner; have a martini; and enjoy yourself!

Chicago Prime Italian
Responded on May 5, 2019

Wow - what a great review. Thank you so very much. We are trying very hard to succeed in the midst of the mosaic of chain restaurants. Food matters, relationships matter. Thank you for supporting our family restaurants.

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OT
Chicago
2 reviews
Dined on April 30, 2019
Overall 5food 5service 5ambience 5

Outstanding as always. Food and service were great.

Chicago Prime Italian
Responded on May 5, 2019

Wow - means so much to read all of these reviews. Thank you for the 5 stars and for the great feedback on our team's performance.

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BG
Chicago
1 review
Dined on April 29, 2019
Overall 5food 5service 5ambience 5

Fantastic restaurant with great service and food whether you are at the bar or the dining room. Worth a visit or three!

Chicago Prime Italian
Responded on May 5, 2019

Thank you! wow, love the way you think! Check us out for Mother's Day! We have a Brunch 10-3pm then dinner menu 4-8pm

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JM
Chicago
22 reviews
Dined on April 24, 2019
Overall 5food 5service 5ambience 5

Love this place!

Chicago Prime Italian
Responded on May 5, 2019

We love you back Mister!

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HH
Chicago
1 review
Dined on April 23, 2019
Overall 5food 5service 5ambience 5

Unbelievable food and service. Love this place!!

Chicago Prime Italian
Responded on May 5, 2019

My gosh thank you for the feedback! We so appreciate you.

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ER
Chicago
6 reviews
Dined on April 22, 2019
Overall 5food 5service 5ambience 5

Best experience with Jamal as a waiter.

Chicago Prime Italian
Responded on May 5, 2019

How kind of you to share this. Thank you for the 5 stars. Check us out for mother's day! We will be sharing this with the entire staff, especially Jamal! So very proud of our work family connecting with our guests like this. Much appreciated.

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OT
Chicago
2 reviews
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Always a great experience with delicious food.

Chicago Prime Italian
Responded on May 5, 2019

Thank you! We appreciate the opportunity to serve you!

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OT
Chicago
1 review
Dined on April 21, 2019
Overall 5food 5service 5ambience 5

Always an awesome experience at Chicago Prime Italian!!! A lot to choose from in the area. This place is the best from A to Z.

Chicago Prime Italian
Responded on May 5, 2019

What can we say, THANK YOU! your feedback means so much you will never know. Please continue to support family owned business. We are so grateful.

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f
Chicago
23 reviews
Dined on April 13, 2019
Overall 5food 5service 5ambience 5

Service and food was excellent. Look forward to returning

Chicago Prime Italian
Responded on May 5, 2019

Holy cow this is amazing to read! How very kind of you to share this information with us. We will share this with the entire staff, especially Stacy. Any attempt to duplicate her would be futile so we'll just be happy she is a part of our work family.

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OT
1 review
Dined on April 11, 2019
Overall 3food 3service 5ambience 5

I ordered eggplant parmigiana and my friend ordered chicken Marsala. Neither of us could finish more than half of our meals. Portions were very generous but also heavy on grease and carbs. My eggplant parmigiana was mainly all breadcrumbs, and I couldn’t taste any eggplant. My friend did not enjoy the Marsala as she said it has 0 flavor.

Ambiance and location dis fantastic but the food is mediocre.

Chicago Prime Italian
Responded on May 5, 2019

Your feedback is powerful and we are listening! I am so very sorry to read this. Please call my cell phone and help me to know more about the entire experience. Then allow us to make it right somehow. I look forward to speaking with you! Best Regards, And-John 847-809-9271

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YY
Chicago
95 reviews
Dined on April 9, 2019
Overall 5food 5service 4ambience 5

We had a great time. Love this place.

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RB
1 review
Dined on April 7, 2019
Overall 5food 5service 5ambience 5

Fantastic dinner. I am about an hour away and I am looking forward to making the drive again.

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CM
1 review
Dined on April 4, 2019
Overall 5food 5service 5ambience 5

Wonderful food and ambiance. Andy the owner and the staff are always welcoming and offer great Italian dishes for everyone to enjoy!

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KW
1 review
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

Pricey but very good food. Interestingly drinks were different prices at dinner vs the bar. The wine was expensive, they had a $2 craft beer special and a $12/glass of wine special.

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OT
Chicago
7 reviews
Dined on March 30, 2019
Overall 1food 1service 1ambience 3

Our server was not attentive, not helpful, did not know the
Menu, was unfriendly and had an attitude. We have been to this restaurant several times before and now they have changed the whole menu. I ordered the chicken Marsala
For 26.00 and that’s all you get. Chicken.
No potato no vegetable. My son in law ordered the steak for 41.00 and that’s all he got. Steak no potato no vegetable. We felt the prices were high for what you got.
We would never go back again

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DS
1 review
Dined on March 30, 2019
Overall 5food 5service 4ambience 5

A little long waiting time but overall the experience was great. Highly recommended

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OT
Chicago
1 review
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

Had a birthday. They were wonderful. Thank you

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KR
1 review
Dined on March 30, 2019
Overall 5food 5service 5ambience 5

We were celebrating our 30th Anniversary and had a fabulous dinner! Calamari for an appetizer followed by a salad which were good. They didn’t have my favorite martini on the menu, but I asked our waiter and he was able to get it for me. My husband and I both had seafood with pasta and both dishes were excellent and enough for dinner the next night. I would recommend this restaurant and will definitely eat there again!

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JM
Chicago
23 reviews
Dined on March 25, 2019
Overall 5food 5service 5ambience 5

Love this place. Jamal was an awesome server. Terrie makes the best drinks

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S
Chicago
18 reviews
Dined on March 24, 2019
Overall 5food 5service 5ambience 5

It was for a friend's birthday. The service was great and the food was outstanding. It is always a great place for a special occasion. They waiters brought out a special dessert and candle also. Thank you very much.

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G
Chicago
3 reviews
Dined on March 23, 2019
Overall 3food 2service 3ambience 1

Disappointed in the food, Steak Diane was not tender as it should have been for $41. And the lasagna was ok, I wouldn’t go back. Fish was good. Wine pours are very small. Our waiter was great but busy busy 😬😞

Chicago Prime Italian
Responded on May 5, 2019

Your feedback is powerful and we are listening! Thank you and I am sorry we disappointed you. Please call me to allow us to make it right for you. Thank you Andy-John ' 847-809-9271

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S
Orlando
6 reviews
Dined on March 22, 2019
Overall 5food 5service 5ambience 4

Great food, we had chicken vesuvio and the Calabrese Pork Chops, both fantastic. The calamari appetizer was the bomb!

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