When we arrived at noon for our reservation, doors were still locked. Owner came from down the street to unlock and then left. No staff inside greeted us and when we asked whoever was behind curtains, we were told the waiter hadn't come in. No one came out, so after 10 minutes we left. I had enjoyed the food and service on a previous visit, but I couldn't recommend this restaurant to anyone else in future given the unreliability and lack of customer orientation this time.
Chez Lucienne should have a beverage menu, to begin with. Cocktails are the norm in most places currently and even if they choose to stick to only mimosas and bloody Marys, they should at least print out their beers and wines on a sheet of paper.
The food took surprisingly long to arrive. The Benedicts were good, so was the coq au vin. Mussels were good but nothing memorable. They did not provide any toast to soak up the gravy with mussels, something unusual. Fries were not good at all. The French toast with pecans was cloyingly sweet and was hard to eat.
The desserts were quite good and are highly recommended.
Coffee was terrible. They didn't have fresh juices either.
The server was trying her best possibly, but was overwhelmed. Looking forward to returning and having a better experience.
Always good. I've been here many times. Some of the best burgers in town. Great place to eat outside when it gets warmer.
I've been to Chez Lucienne on several occasions over the year but always in the past for dinner. This was my first lunch experience and it wasn't good. Because my dining experience there in the evening has always been good (although the last time I ate there I noted a decline in the quality of the food and service), since it was my turn to host our group of 4 which gets together once a month for lunch and conversation, I booked a table at Chez Lucienne with high expectations. I was thoroughly disappointed. The place is still lovely, the location great, but the rest?--not so much. Our waitress didn't understand several questions we asked about the menu and wine. After we'd ordered wine from the lunch menu from the choice of Happy Hour wines and beers (2 white wines, one beer were the only offerings), although they didn't have the beer listed on the menu, nor, as I recall, one of the whites, after they were served she came back to inform us that the Happy Hour drink time wasn't in effect. OK. but then why put it on the menu? And why not tell us before we ordered as we might have ordered something else? The food: I ordered an omelette with bacon and cheese served with greens (I wasn't asked for my choice of salad or fries--I would have preferred the latter, but didn't think about it when ordering). It was OK, but pedestrian. The Caesar salad another of our group had was served in a small soup bowl (this was supposed to be a main course entry_ and wasn't very good according to my foodie friend who ordered it. One fellow ordered a cup of soup (lots of confusion from waitress about which one) and 1/2 a sandwhich--again, pedestrian. Our 4th member ordered a burger with bacon and cheese served with fries. He seemed to enjoy it. Desserts were awfuls steep for the quality and quantity of what we received.
Was looking forward to eating here but was underwhelmed in every way. Nothing was terrible, but nothing was great.
This place has been around a while and has a good reputation. It must have been a really off day here, because my sister had said she comes here regularly and the food was fine. However this was my first time here . I went here on this occasion with my husband, sister and 8 year old niece. My husband had beef bourguignon which was tasty- I tried a few bites of it and we booth agreed it was good. However, I had a ordered a burger which was cooked rare instead of the medium rare I had ordered and the fries were also missing the sauce I requested so for me the food wasn't perfect and I couldn't eat most of the inside of my burger. My sister ordered mussels which were full of sand and salt and the manager and had to be called out because it was so bad. Luckily he agreed to remove the bad mussels from our bill. My 8 year old niece had a pasta which was fine, but all of us experienced a long wait for our food and our drink order had mistakes too; the waitress served my husband a beer which was not the one he asked for. So overall this was a dissapointment, and we wound up having a second dinner of burgers and fries at the wonderful Harlem Shake across the street. Based on this experience I would not reccomend Chez Lucienne to anyone for burgers or beer , but the beef bourguignon was very tasty so I guess this place has some redeeming factors . Still, I wouldn't put it at the top of my list.
Something has happened to this previous good alternative to the over priced tourist venue of Red rooster. You used to be able to get good food, great portions of Cobb salad and decent takes on French fare. It was a disaster. The restaurant was empty but we were seated at a dirty table with missing silverware. The waitress sat down most offer time there. We ordered French 75's and they brought us Gin Fizzes. I ordered Coq au Vin because it's a French restaurant and how could this go wrong? Dry chicken in bitter sauce with ramen noodles. I just can't. I left most of it untouched after trying because I was hungry. The waitress commented on my untouched food and I said it was not good. She comped me half price which I appreciated. I will not go back. I love good food and am willing to pay but this was a bad experience.
Cute restaurant, good food and large portions, friendly hands on staff and owner
A great Valentine's Day dinner. Delicious meals always. And this night was decorated tastefully with heart balloons and a long stem rose at every table.
Attended for a brunch. The music was so loud everyone was shouting. The turkey burger was dry and the eggs were powdered or liquid. Creme brulee was soupy. The momosas and service were good.
Had a great time went for brunch /day party didn't agree with being told after 2 hours they needed the table especially since we were not done. We finished eating but wanted to continue a tab for drinking. Disappointed about that but everything else was good. Not sure if I'll go back but definitely worth giving a try
The food was very good - particularly the calves liver and the onion soup. The service was only fair. Disorganized. But the noise level was terrible. Loud music
just okay..as others stated..live in neighborhood and wish it was just better... the food is adequate, though not consistent..The salmon burger is consistently good when available..steak frites is standard, though have to continually mention to server to warn chef, that medium rare is not medium !! -mussels - just okay..the services was not very good this time. --plates kept being removed without being asked !!...normally service is very good...at this point when son is in town, we might continue to go for salmon burger, but can get similar fish type burgers at other places uptown and UWS.
The food tasted terrible (flavorless and some just bad) and way overpriced for the quality. For a French inspired menu, the wine options are limited and what they offered for $40 was terrible. They were out of sparkling water and that evening (New Years Eve) even though we had an early dinner and were the only ones in the restaurant for some time, it seemed like there was some chaos betweeen the kitchen and the severs. The only saving grace is that our waitress was very accommodating and nice. I'm surprised they're still in business.
The food was delightful... the service was island slow! Its great if you have hours to sit around chatting, otherwise... you will be late to the next place, again the food was GREAT!
The food was very good as was the wine selection. The restaurant is really a tight fit, especially if you are really close to the kitchen. Service was very slow but overall it was a good experience.
Authentic French bistro - very good food and service (the frites were amazing). However, the restaurant seemed very dirty, the bathroom, in particular. I wonder if the health department had forgotten to stop in during the last decade. We'd love to return again, but only after it gets a thorough scrub from top to bottom 😱.
Chez Lucienne has great great steaks and frites. Lots of fun and lots of buzz. Feels nice and local.
Service could be better.
But always nice people.
Best Eggs Florentine I've ever had. Great value - amazing food and wonderful personalized service. This is the best neighborhood restaurant in Harlem - where the locals (which I am) eat regularly!
Great food at a good price in a beautiful restaurant. Worth a few visits.
My husband and I had dinner at Chez Lucienne three times while we were staying in Harlem. We kept coming back because the service is wonderful and the food so good, especially the steak au poivre. The jazz music in-house on Sunday was a lovely surprise. The ambiance is friendly, unpretentious, neighborhood bistro. The staff there made us feel very welcome. Thank you for the lovely dining experience!
I love Chez Lucienne and have been there on many, many occasions.
However, Saturday night was not my best experience there. I found it almost intolerably
noisy, my food was not great [mergez overcooked, salad funky], and I paid a lot for the privilege.
I honestly would think twice before going back, especially since it's a hike from my
Overall experience was very good, but food dishes were uneven... for example, appetizer salad was only leaves (similar to boxed salad bought in store) and overpriced and escargot was served too hot - sizzling to a degree that made it difficult to eat for a long while.. The ambiance and friendly service helped make the overall experience good - though there were obvious problems between owner and staff afoot that felt too public
Authentic French food in calm not pretentious setting. Each of our party of four had a different entre and each was very pleased. I had coq au vin, which was flavorful and warming on a cold evening. My husband opted for salmon which was lighter with a side of vegetables and perfectly prepared. The price fix meal included salad or soup and dessert. While 125th st may seem out of the way for those used to more midtown dining, it is easily accessible by subway on the 2 or 3 line and well worth it.
Been here a few times and it's quite nice. Usually need to ask for you unlimited brunch refills but they don't seem to be against giving a carafe.
This attractive restaurant is impossible for anyone hoping to talk with friends as the music, fine in its way, ia amplified to total disaster. This means the noise level is quite unacceptable and, so far as the music goes, it is a shame. The amplification reduces the range of the sound so what once was attractive becomes a wretched blare.
Reluctantly we left in order to converse which is why we met. We might come back next summer when we can sit utside and only be disturbed by the clanging of Lenox Avenue.
Cassoulet was not available but I was not told before the order was sent to kitchen
The wine we chose was not available
The waitress charged (prepaid) 20% tip because we order a bottle of wine for 2???
Desserts were awful
Definitely not recommending this place
we love this place. good food. good wine. place is small but warm, inviting
The service was so poor we got up and left and I would never recommend this place to anyone
I LOVE THIS PLACE! The food was excellent and service was good. The ambiance was awesome and I would go back to this place everyday if I could
The authentic feel of a Parisian bistro. Warm welcome, great service, outstanding food at reasonable price; and good wine list well priced.
Food was very good, as was service. Wine was poor and overpriced.
DElightful restaurant with an international ambiance. Fine food served by a competent and friendly staff. The single drawback is the loudness of the piped-in music. Makes intelligent conversation difficult which is odd as this is the sort of place talkers might like to hang out. My dinner companions said it is better in the summer when one can dine out on the sidewalk.
Excellent food, fun decor, wonderful staff. I was having an early dinner with a friend to catch up. When we came in, the music was fun but loud enough to impede conversation. The staff turned it down two notches -- loud enough to provide good ambience but not loud enough to make diners shout. Overall, the service was excellent and this is a fun spot in the heart of historic Harlem.
I had the crepe chevre epinard, which was wonderful. My friend had a vegetable plate, adjusted slightly to meet her dietary preferences. Again, gracious accommodation from the wait staff and kitchen.
It was too humid to take advantage of the outdoor cafe but the tables there looked very inviting.
The usual staff was not in place and the staff that day was terrible
My friends and I had a very fun brunch at Chez Lucienne, which was marred only by the fact that it took over an hour for us to get our food. There were seven of us, but no one ordered anything hugely complicated, and many nearby tables of 4 or 5 people ordered after us and received their food so much before us that they were finishing as we received ours. When we addressed the delay with our waitress ("we've been waiting an hour for our food"), she checked with the kitchen and came back to inform us that in fact, it had only been 36 minutes since the ticket was added to the system. Honestly, with a table of hungry people, correcting them probably isn't the right approach! And it still took another 20 minutes or so before our food arrived.
That said, the food was great, the atmosphere was fun, and we definitely got our money's worth on $20 all-you-can-drink mimosas while we waited. Also, the waitress wound up giving us three free desserts at the end of the meal, which was a nice gesture -- especially because it wasn't her fault. Fun neighborhood spot!
I love coming here. It has a great neighborhood vibe. Stylish but unpretentious. A true French bistro in New York. Great food and wine. Gracious service.
Nice dessert menu. Wait staff seemed overwhelmed at some points and we had to get waiter's attention a couple of times.
Great location. Mediocre food, overpriced. Would avoid. Took a date here for early dinner, perhaps brunch is better. Too many other places in the neighborhood to give this place a second look.