Terrible Service, It took us 45 minutes to receive our beverages after being seated. Out of my party of 6, 3 meals were served 1 hour & 30 minutes after being seated while the other 3 were not even out yet.

Service was very poor. They are clearly under-staffed. We had a 3pm reservation and we still were not seated for 25 minutes. We then had to wait another 20 minutes to be greeted by our server and get some water — and this was only after I spoke to the manager. Once we got our food (fajitas), everything was very tasty and fresh. Love the freshly made tortillas!

Desiree was amazing!! Friendly and perfect service

Very good food and service.

They were super accommodating to our party of 16 and great service.

This Chevy's was always a value priced, casual dining restaurant for us. Not great but not bad. A notch above fast food. But with sit down, full service and a bar. :-)

But yesterday, they let us down. We'll chalk it up to the Covid effect and hope they get on top of things. They were severely understaffed and most of the staff that was there was not handling that well with the customers.

Our server was great. But, really stressed as she was the only one that showed up for work at lunch opening. Evidently they're having serious staffing issues.

Loud, driving music not pleasant while dining. Geez, if it was Mexican music, it might be O.K. But loud with hard surfaces?

Squeezed by labor and food costs, their prices have increased. Particularly at the bar. That seems to be the case everywhere these days. I sure hope servers will understand why a 20% tip will no longer be appropriate.

The coupe de grace was a $23.75 charge - after a $5 "courtesy credit" from the manager - for a black Russian.

Ordered a Black Russian. Had to tell server that was vodka and Kahlua because it wasn't in their computer. O.K. Asked for milk on side to make my own White Russian.

It was heavy on vodka but light on Kahlua as so often happens. So requested a bit of extra Kahlua which manager happily obliged. Not a great way to start but O.K.

But, when the bill came, it included 2 shots Kahlua for $20 and 1 shot vodka for $8.75! A $28.75 Black Russian? No way!

Discussed with server and manager and they kept saying they had to bill it like that because "Black Russian wasn't in the computer". A $10 credit was made. But sadly they just couldn't see the ridiculousness of this. We left feeling frustrated at the lack of common sense and inability to accommodate something "not in the computer".

I hope they get their act together. And, we'll probably return. But, I'll be sticking to beer in the future. Wouldn't want to confuse them with something not in the computer.

Our food and drinks was really really late and
it was my birthday but the server was excellent

Every one was Awesome I enjoyed the food and the service was excellent

When it comes to the weekends I get that it'll be super busy & for that reason they should get more waiters than they had. Our waiter Athena was AMAZING! She had quite a few tables but she handled them very well. I would defiantly love to have her as my waiter when we return. The food wasn't warm when we got it but it was still good.

Very fast seating & service. Food was as expected and served hot. First time using Open Table, but will not be the last.

Service was a little slow, but the server was friendly, nice and considerate

Staff was friendly and very accommodating and the food was delicious.

This was such a fun night service was awesome and the food was delicious 😋

When I initially arrived to check in I was told there was at least a 20 min wait. I asked what is the point of making reservations. The host looked confused but said nothing to address my concern. The manager intervened to retrain the host that Open Table reservations jump to the head of the line.

Reservations didn’t specify that happy hour was not part of reservations. Apparently reservations do not qualify for happy hour. Also there was hair in one of our drinks. A clear visible hair, and we were comped anything. And our food came out before the drinks we ordered at the bar.

Although there was a bit of a wait, Service was outstanding!

Every experience I have with the waitress with the long hair and tattoos. I forget her name but she always makes it be about us! She’s such a sweetheart !

Arrived for my reservation with my family (including elderly mom and toddler children) only to be turned away once I checked in. No call before hand to cancel before arrival. Very unprofessional! The only option given was that they can take a to-go order which also requires wait times due to customers waiting. For me, that wasn’t an option as I already went out of my way to get my kids ready (anyone with babies/toddlers knows how difficult that can be. Especially more than 1), get my mother, commute to the restaurant, and go all the way inside only to find out we can’t eat. It was such an inconvenience! I would not recommend Chevys to anyone for any reason. This was unacceptable and unsettling.

I gave it a one star across the board because an hour before our reservation, I received a call from Chevy's canceling our reservation. Within that hour, they no longer had outside dining.

I was excited to enjoy happy hour at my local Chevys. I was very upset to find out you need to sit at a specific side of the restaurant for the happy hour prices AFTER my bill came. I was given no option on where to sit. The restaurant was very slow with only a few tables on what seemed to be the only side open. Our drinks came out after the food. The food was good and the server was sweet but the prices were not worth it. I usually really like to be sympathetic because I have worked at restaurants for over 5 years now but this was sadly dissatisfying.

The waiter was very nice. He went above and beyond.

Took the kids out

i made a reservation 2 days ahead of time, so once i get there the hostess trys to seat me and my friend outside. i was told they overbooked so i couldn't sit inside. so i said i'll wait. 40 minutes go by and no text on phone, i go back in and explain that i made a reservation way ahead of time. this time the same hostess and the manager was standing there. i got seated right away, inside. handle your business right because some didn't even make reservations, they just walked in. the nice waitress was the best part, so i left her a good tip.

Horrible! With a reservation we waited a long time for our table. Hostess was not friendly or professional. Took forever to get drinks and chips. Took even longer to get our order taken. A very long time to receive our food and guacamole was forgotten. Food was terrible. Took a long time to get our bill. Place was dirty including the bathroom. We will never go there again.

This visit was during the COVID-19 pandemic. The restaurant does not follow the CDC, State and County safety guideline because two guests arrived before us, they did not wear the mask and the host did not request them to wear the mask as well and guided them walking to their table, throughout the restaurant.
The restaurant was busy. I ordered a Michelada but it took more than 15 minutes before getting the drink. We had steak quesadillas and fish tacos. The taco more like the pita bread, very dougy.
Sadly, the salsa is still the only best item of Chevy's.

Been a fan of the salsa for many years. This time it tasted different, only just ok!
Different flavor. ... is this a new recipe?

We didn’t get a chance to really enjoy our food, we were under attack by flies and we were sitting inside! It was so bad we asked to go outside !

Flies. The doors were left open to serve outside tables. There were so many flies. Flies on the table chair and food.

Restaurant was at about 25% capacity. Service was excellent, food and drink was tasty. I felt very comfortable dining there amidst the pandemic.

Poor customer service. We always eat happy hour. This time we made reservations and we get there they tell us our wait is 45 minutes to sit in happy hour. It’s just a shame .. this place isn’t what it used to be. Never coming here again

We booked a table for two and everything went seamlessly. We arrived on time and were given an option of inside or outside dining.The food and service were great as usual.

Great service, food was tasty, and it was pleasant experience.

We had thee most amazing waitress!! I am so sad I did not catch her name :( She was on it the whole time, joked with my husband and I, and talked to my kids. My oldest daughter, 12, told us that she was the coolest waitress ever. We really hope we get to experience her again!!! :)

It was nice to be sitting in a restaurant again. Very clean. Good sanitizing practices. Ordered steak fajitas. Only complaint, steak was overcooked.

Prices have increased slightly but quality of food and cleanliness has gone downhill. Service was ok. Server distracted and parts of order were wrong

Shrimp fajitas were delicious but cheese enchiladas were dry and didn’t taste fresh.

Great service, great food and value! look forward to our next visit!

The service was great during our dining. The waitress and the servers were very helpful and efficient and took good care of us. She was attentive and went above and beyond when she provided service. Thank you!!!

Our server/waitress was terrific and wonderful. However the hostess was rude and stupid!!!She was wearing a bright pink shirt with cut off sleeves. Very unprofessional and rude.

enjoyed the restaurant enjoyed our server just felt like we were being rushed out of the restaurant that really wasn’t that busy. but overall very good. had the steak and shrimp steak was very tough. grandson had the mini burgers that were done so well he couldn’t bite into it. my grandaughters enjoyed their food drinks were very good